How would I go about integrating with an Intercom instance located in the EU? (We're currently using cloud mode, but we have to switch to client mode but that doesn't work because it's loading the US instance) We use PostHog located in eu and that supports an

Instance URL

would something like that for Intercom be possible as well?

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I am not sure if Intercom officially supports specifying custom instance URLs for different regions like PostHog does. You can try below approaches: 1. Reach out to Intercom’s support team and explain your requirement to use the EU instance. They may be able to provide you with specific instructions or workarounds to achieve this. 2. Alternatively, you can set up a proxy server in the EU to route your Intercom API requests. This proxy server will act as an intermediary between your RudderStack SDK and the Intercom API, allowing you to communicate with the EU instance. You can deploy this proxy server using a cloud provider like AWS, Google Cloud, or Azure.

They totally have. It's called

api_base

and it's basically the same as PostHog. https://developers.intercom.com/installing-intercom/docs/basic-javascript#how-to-install