Created this channel so that Javad can help us with the Webengage integration. I have added @gentle-church-13189 who is part of our Engg team to the channel.
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gentle-church-13189
11/09/2023, 3:37 PM
Hi all,
Thanks for joining here. The problem we are facing now after we have built the integration is while testing it.
When we are trying to load the webengage sdk and send events, they seem to remain in a queue in the Webengage sdk object and do not update on the dashboard. There does not seem any info in webengage docs regarding the same.
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fancy-answer-79663
11/12/2023, 1:25 PM
Hi everybody,
I asked the team about this issue you're facing and they replied that it is normal for Webengage to show events in their dashboard after approximately 5 minutes, does it takes longer in your case?
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gentle-church-13189
11/13/2023, 8:18 AM
Yes @fancy-answer-79663 for us, the events did not make through even after 12+ hours
they remained in the aforementioned queue within the SDK object.
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gentle-church-13189
11/28/2023, 5:16 AM
Any update here?
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fancy-answer-79663
01/03/2024, 9:37 AM
Hi all,
Do you still have the issue with sending events to Webengage?