# ask-community-for-troubleshooting

Andres Carral

05/07/2022, 1:40 AM
I'm taking my first steps with Airbyte Cloud to connect MongoDb with Bigquery. I get the source and the destination, but I can't make the connection. When you do the "fetching the schema" ... I tried granting read-only permission to each collection individually and on the other hand with find and list_collections... but I can't move forward. I appreciate any help. Good evening.

Marcos Marx (Airbyte)

05/07/2022, 4:49 PM
Can you open the Developer Tab -> Network and see the API request that is failing. Please the response from the API. Also, if possible share the server logs

Andres Carral

05/09/2022, 2:35 PM
Hi Marcos. Thanks...I share the response from discover_schema: {"catalog":null,"jobInfo":{"id":"e93387d5-d234-4188-b75f-33b3558e3e7e","configType":"discover_schema","configId":"Optional[b2e713cd-cc36-4c0a-b5bd-b47cb8a0561e]","createdAt":1652100438272,"endedAt":1652100454615,"succeeded":false,"logs":{"logLines":[]}},"catalogId":null}. Unfortunately, at the moment I don't have access to the mongodb log... Thanks for the guidance you can give me.