We want to sync data from Snowflake to Singlestore. We have following questions mainly related to Billing & also Support 1. We will be syncing 130 M rows and 30 GB every month. Considering that if I do pricing at the https://airbyte.com/product/airbyte-cloud#pricing-calculator page, it comes to around 2k $. is this a correct prediction? 2. Airbyte doesn't have support for Singlestore in the Airbyte Cloud. Can airbyte team help us get that in the Cloud version? What will be charge for that? 3. Is the Singlestore connector (as destination) matured to be used in the production? 4. Does airbyte support CDC for Snowflake to Singlestore Sync? Does CDC is also supported for the Snowflake Views?

I have a connector that’s supposed to move data from snowflake to databricks. Is this considered database based data movement or api? Should I price based on number of rows moved or the size of the underlying tables?

Hello ! We’re currently use airbyte Cloud & since the billing change we seem to be blocked from adding credits. Now that we’ve run out credits, we seem to be stuck. How do we pay you guys?

It seems like airbyte cloud has hard blocker with xero, Any idea when that can be supported?

Hello, do you still charge canceled sync where error happened? One of my initial sync has failed multiple times and is taking too long to sync. I’d like to cancel it and modify something, so that it can finish more quickly.

Hello, We’re currently using Airbyte Cloud consuming credits we currently have in balance, we’re asked to subscribe to Airbyte today, and I have some concerns regarding that, as our current integration architecture with airbyte depends on several workspaces not just one, and we currently have unused credits in each workspace. Can someone assist plz

Hi, I am currently looking at tools to deploy for CDC pipelines in my current company. I have a few question regarding the pricing option for airbyte. What's the equivalent pricing method in airbyte for BYOC? With BYOC is there any way to estimate additional charges incurred by airbyte on my cloud provider?

Hi, What does the Max Sync Frequency mean? Why is it 1 hour in the Cloud version?

Hi, I have a question about custom connectors in Airbyte Cloud. • In Airbyte Cloud, we can add custom connectors using the connector builder. • However, if we use the low-code CDK, Python CDK, we need to create and load a Docker image. • The Cloud version does not have the function to load Docker images. • As described in https://support.airbyte.com/hc/en-us/articles/16630519316123-Building-Custom-Connectors , we contacted the support team and, if they allowed us, we could load our own Docker image. Is this understanding correct?

Good afternoon! My name is Aicha and I work in Business Strategy for Pelico. After doing our research and comparing Airbyte to other potential options, we determined that Airbyte meets alot of the criteria we are looking for in regards to data integration, open source, and data visualisation. Would I be able to speak to someone from the sales team, because we would like to move forward with a contract for use between 1-3 months as we test and see if Airbyte can meet all of our needs.

Good Afternoon, we are trying to set up a subscription to Airbyte Cloud, but after putting the card information in and getting a green checkmark from the stripe interface, the subscription does not seem to register in Airbyte we are still getting the "Subscribe to Airbyte today" screen. Please advise.

can only organization admins see the billing page in airbyte cloud? We’ve run out of credits and i’m trying to add some. I do have admin, just not organization admin.

Hi, we are running some POC on Airbyte cloud and its bit slow. I wonder if there is a way to increase CPU/Memory on the node level?

Hi is it possible to set up open source cloud free version of airbyte to transfer data from Big query to Postgres? I want everything to be done locally without any extra cloud costs.

#C039Y6EGTGV Is there anyone that can provide pricing guidance for the Cloud Team version of Airbyte? I've filled out the contact form but not heard anything back

Hi, in Airbyte Cloud is it possible to sync only the raw data without automatically de-nesting JSON fields? This is happening with source Hubspot. E.g. for Hubspot "Contacts" stream, the

properties

field is automatically de-nested.

I’m considering Airbyte Cloud for our ETL needs, but it’s not clear to me if there is a free sync period for new connectors added after a free trial ends. Most ETL providers offer a 7-14 day free period when syncing a new connector to ensure billing predictability, so I’m curious how Airbyte handles this. Thanks!

Currently running OSS and considering possibly upgrading to cloud edition within the next 6-12mo. Can someone reach out to me about some pricing questions?

We are planning to subscribe for Airbyte Cloud with $10/month. Does it mean we can only use 4 credits and purchase additional credits as required? Or the bill be invoiced as per usage at the end of month?

Hello everyone, I've been looking for answers online, but I haven't been successful. We're going with the Airbyte Cloud with $10 a month base price plan which includes 4 credits. What happens when we consume those 4 credits? I understand that additional credits will be automatically charged at the standard rate (2.50$). My client is asking if there's a way to implement a hard stop when credits are depleted or we have reached X$ of additional costs? I see I can set up alerts to control excessive costs, but he'd like to ensure there's no possibility of unexpected charges beyond a certain limit.

Hi everyone, How can I change this initial email address? It currently shows the old user email as the default. I tried using another admin account to make a subscription, but it still displays the old email. I also attempted to update the organization's contact email, but it doesn't seem to reflect the changes. Thanks!

Hello, I'd like to make sure I understand the pricing system: I have 400 free credits at the beginning, then as soon as I use them, the price increases to 4 credits for $2.50 (6 credits = 1 million lines processed via API). Is that correct?

Hello, Do we have a pricing plan to refer for mappings?

Planning to buy airbyte self hosted/ cloud version but have identified a major issue in the mongodb source connector, issue is related to airbyte not capturing updates in CDC, have also raised a ticket on github (https://github.com/airbytehq/airbyte/issues/55910) please see if this can be resolved.

Hello! We are using Open Source Airbyte in our company, we always face some issues with fixing errors in some connectors whether it's API version depreciation or now there is an issue with upgrading airbyte version to 1.0. I wonder if Airbyte Cloud/*Enterprise* will make our work easier, wouldn't need a lot of support from our side? Can anyone help understand benefits of Airbyte Cloud/*Enterprise for a company. Thanks!*

Hey team! 👋 We’re evaluating Airbyte for CDC use cases and are considering both the Cloud and On-Prem deployment models. We want to make sure we fully understand the security posture.

Hi Everyone, Does anyone know how to get any of the following documents in Airbyte cloud?

- Master Service Agreement (signed)
- Order Form (signed)
- Terms of Service - ad a PDF document

Hello! 👋 I am the main data practitioner at alohas.com. We are considering consolidating all our data ingestion in Airbyte. Based on our current needs and estimations, we might need more than the free 400 credits to do the initial sync. Is there a way that we could talk with sales to see our particular use case? Thanks! 🙂

Hey can I talk to sales today about upgrading to teams?

Hello, I am working with Airbyte cloud and we have some unexpected cost infers by Airbyte due to unintentional data quantity processing. Furthermore, the actually data loaded into our destination is way less than the amount that is appear on the stream console but we still get charged for the bigger number, is there anyway that we can work this out and possibly not get additional charged for this? Thank you for you help.