Stacker Customers

Syncing Airtable Schema

There was an error connecting to your Airtable.
Get in touch at <mailto:support@stackerhq.com|support@stackerhq.com> with the following error code and we'll help you get set up.
Error code: SCHEMA_IMPORT_ERROR
Error log: F-9207a852afb74fd2b14597dc3829f1d8

Thanks for the info. We’ve got the team assembled, we’ll get this working as soon as we can

Ok, this should be back up and running again

Your apps will sync automatically on schedule, but you can also run an update manually now if you want to sync immediately

Hey <@U02V755549H>, not possible yet but it should be in the future!

Hi <@U03R6S094LT>,

We do have a native read/write salesforce integration. We’ll be happy to enable it for you—just get in touch with our support and ask us to enable Salesforce read/write on your Workspace. We’ll also need your Workspace URL.

You can get in touch with our support through the support widget in the app (question mark icon &gt; Contact us), or by sending an email to <mailto:support@stackerhq.com|support@stackerhq.com>

OMG! Ive just created so many integrations with Integromat in order to bring SF data into Airtable lol

A bit of feedback for a power user of salesforce, you might want to make that integration more visable on the website

<@U03R6S094LT> We are not yet confident putting it on the website, as it’s possible that it’ll have a few rough edges. But either way great feedback, thank you!

<@U02N890SW84> - Does Stacker support SF formula fields?

Screen Shot 2022-08-02 at 12.31.02 AM.png

just wondering what the unsupported columns will be

Hi <@U03R6S094LT>,

Here are the field types we support:

• String
• Email
• Phone
• Text area
• URL
• Number
• Double
• Picklist
• Multi picklist
• Drop down
• Checkbox
• Reference (lookup)
• Date
• Datetime
• Currency
• Percentage
• Formula (if it outputs anything above)
We don’t support:
• Address
• ID
• Polymorphic relationships
• Geolocation
• Rich text
• Encrypted text
• Time
• Formulas that output any of the unsupported formats

<@U02N890SW84> there seems to be a gap with Formula fields that output dates. Currently none are pulling thru

Ill do a full schema refresh to double check

<@U02N890SW84> can confirm that no formula fields, irrelevant of field output, are coming into stacker from SF

Is there any way we are able to got ID’s into SF so we can create realtionships in stacker?

Hard to lock down solid permissions without being able to create those relationships

<@U03R6S094LT>
Formula fields: please get in touch with our support through the support widget (Question mark icon &gt; Contact us). We’ll need to know the exact name of the formula field

IDs: We don’t have any short-term plans to bring Salesforce ID’s into Stacker, though I’ll be happy to pass your thoughts along to the product team

Hey <@U02N890SW84> thanks for your response. If you could pass on the SF ID’s being imported to the product team that would be great. We really need that feature as we can create relationships in stacker without them.

Hey <@U01A2G30R6H>, Thanks for the report. This should be fixed now.

Hey <@U01B1LTTYQJ> this should be fixed now.

Hey <@U01MPEM22RK>, thanks for your patience—this should be fixed now

Hi <@U01A2G30R6H>, can you please report the issue you’re seeing to the support team? That’s the question mark icon &gt; Contact us in the app

The more details you can give us, the quicker we’ll be able to help

I have done so already. Sent them the info they requested.

I spoke too soon, this appears to be working now! Thanks to you and your team. You response time is great!

Hi all, I'm just messaging the team to get the above issue looked at. Will keep you updated as we progress things

Understood <@U013D69H3GU>, we’re working on it. Thanks for flagging.

image.png

I think I’ve solved it. I needed to set this on all my tables

You can indeed do that with media queries. You can read more about media queries (and a bunch of other CSS stuff) on <https://www.w3schools.com/css/css_rwd_mediaqueries.asp|W3 schools>

<@U03B50D2JE4> it's something that I can do for you

Hey <@U03R6S094LT>, just answered here: <https://stacker-customers.slack.com/archives/CSMQ6CB7Y/p1659437725220389?thread_ts=1659246749.901739&amp;cid=CSMQ6CB7Y>

Hey <@U03R6S094LT> A quick fix for getting the record ID from SF is to create a formula field on the object that pulls the record ID. You now have  a field containing the record ID.

<@U03NZ01E92M> are you using that trick to create relationships in stacker?

Yes it worked for me. I was designating Account ID as the unique ID for each user so I had to create the formula field for each object referring back to the account ID

Hi <@U02TER1SG5V>, sounds like it could be a bug - would you mind reporting it via the support bubble at the bottom right of your app?

Hey Mike, we have to look up this answer, and will get back to you!

our aim for the next few weeks is to have all field types available for use in stacker formulas. at the moment, these are unavailable but will be very shortly:
• Attachment
• Formula
• Lookup
• Rollup
• Link to another record
• Link to multiple records

Sorry, I know that is a little bit annoying.

also shouldnt this be 5 minutes as well? excuse me if im missing something

noticed this too but it wasn’t consistent across all my apps so shrugged it off

<@U03D90NB9SB> Our logging hasn’t seen any problems with our sync, but we’ll be happy to take a look—syncing can have multiple points of failure, including one where this counter might not be 100% accurate in some edge cases that we haven’t figured out yet.

Can you please reach out to support via the support widget? That’s the question mark icon &gt; Contact us within the app

<@U03AURYT5KM> you could theoretically build some form validation with JS, but that would require custom work.

Ultimately we could be doing some form of field validation in the future. cc <@U02LWNFKVK9>

<@U02N890SW84> had someone look into this, couldnt work it out. Has it been done before?

I haven’t personally seen it done, but I do know it should be doable. <@U0146FKFCKE>, <@U013D69H3GU>, or <@U01QZ40HRFW>, have you been able to make email field validation in a form field in Stacker?

We typically only validate AFTER someone submits the form.. and subsequently inside the detail view of that record when you're editing.. using some kind of validation flag using a formula..

I would do what  <@U013D69H3GU> has suggested too as I prefer to keep customizations to a minimal

Yeh cool thanks team. Aiming to prevent bad data in the first place rather than clean after but no worries will keep looking into it. 

I haven't done it but I guess that's doable indeed.
It's something I could do, but IMHO it should rather be built in,and extensible to manage custom rules.

<@U0146FKFCKE> oh so many things that should be built-in ... but aren't.

<@U03AURYT5KM> one other idea.. that has kinda saved us in the past is to use custom 'buttons' ... ones that you can pass variables into the url..

they typically take you to forms and pre-fill some data.. from there.. you can kinda regain a bit of control

Thanks alex - can't quite see how that helps with email validation? But I'm not super across buttons features and auto-fill etc 

Alex suggestion  is useful if you already know the email address, to prefill it and thus avoid errors.

Ah cool. No We don't unfortunately but yes good idea 

Screen Shot 2022-08-03 at 3.56.56 PM.png

Screen Shot 2022-08-03 at 3.53.34 PM.png

<@U03R6S094LT> If it’s exactly the same type, I do believe you should be able to wrap text on both. Can you please get in touch with our support and we’ll take a look?

difference of me signing up to a close group community and asking questions here and me (not) signing up for a public forum

Anonymity is a feature of Linen - for display names, not content

How about using Stacker to create a library of archived comments?

Ha, I'd thought about it! I actually built something before in a similar fashion, but using a different tool to display the data. I'll have a play around and see if the interface could work.

I agree with everything said above…so I’ll play devils advocate here: with the pace of development, are we sure that content older than 3 months will not be completely irrelevant? Cheers! :slightly_smiling_face:

<@U018GV7AYUV> I'm remembering now that the tricky thing is Threads - it may end up being a moment of over-engineering to use Stacker to store things. I still plan to play around with this idea though.

<@U03RT7UAPPU> I think you're right that there will be a decay on the usefulness of information, but probably not on that kind of time frame for most things.

Do you need to have a stop / start / reset button? If not, I just tried <http://juicytimer.com|juicytimer.com> (made by a friend of mine) with an iframe height of 500px and it works ok - you use your mouse wheel to set the timer.

Edit: But it is pretty basic in functionality

Thanks <@U03G3BA8ZE3>! How did you embed it? Do they provide the HTML snippet? Can’t seem to see it on their website.

This is found when you go to Edit Layout on an individual record - you can see how it looks (unstyled) here

Hey <@U03AURYT5KM>, I'm not sure if this is a configuration issue or a bug - could you get in touch with support via the bubble at the bottom right of your app ideally with a screen recording / screenshots of what you mean?

Hey Matt, can I just check - does Wrap text not appear under edit layout for _any_ of the fields in the new table?

I'd recommend 1) Sync your schema and if that doesn't fix it 2) Contact support via the support bubble at the bottom right of your app and we'll take a look at it.

maybe direct them to the reset password page? <https://xxx/forgot-password>

Hey <@USCPEEY8P>,

Users on the newest, non-customer access version of Stacker do not have a password by default—they use magic links instead. That said, they should be able to generate a password by going through the reset password flow, which is the <https://xxx/reset-password> flow.

For Customer Access version of Stacker, they should be able to reset the password by going to the external access link and then `forgot-password`, just as <@U01QZMEN0CD> suggested

Hi <@U02RTQSAWAF>, did you ever get to the bottom of this? Webflow and Integromat are outside my skillset, but I'm happy to ask around to see if someone can help you.

Hey! Thanks for a reply. I actually decided to go with another side service, that probably is doing this under the hood with scripts. It’s called Whalesync. Probably integromat is not as well suited for sync purposes (not saying it’s impossible, it jus requires very complex and big scenarios).

Hey <@U02FFUNTK18>,

We haven’t had this issue before, but we’d love to take a look. Could you get in touch with our support through the support widget?

That’s the question mark icon in the app &gt; Contact us.

It would be helpful to know the browser they are using, where exactly they are trying to upload attachments, and what kind of file they are trying to upload

Hey <@U03QWEETQET>,

While I can’t make any promises, we will try to work with Weglot support to make their translation app work. :simple_smile:

Performance has been something we've been looking at behind the scenes. Not sure if there's a specific change that sped things up - but will find out!