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  • j

    jolly-flower-11219

    07/06/2023, 1:28 PM
    Hello, I'm currently trying to setup a Reverse ETL pipeline : BigQuery > Hubspot. Everything is setup correctly, but when i click
    sync now
    , it executes, but nothing happens. Can't figure out why, i've no failed sync, no syncs visible on monitoring page and i can't access to any meaningful logs. Was expecting creation of new entries on Hubspot custom object, based on our BigQuery fields on a specific table. Thanks
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  • a

    average-monkey-86292

    07/06/2023, 3:54 PM
    Does anyone know how to force PostHog to use rudderstack's anonymous ID when it's being loaded in device mode?
  • s

    straight-action-62596

    07/06/2023, 9:14 PM
    i'm having trouble setting up a Redshift destination using an SSH connection i've added the public key to my EC2 instance and added inbound rules to a security group attached to the instance to allow these IP addresses https://www.rudderstack.com/docs/destinations/warehouse-destinations/redshift/ this is the error i'm getting
    Copy code
    creating validator: create manager: setting up manager: redshift set query_group error : opening connection: read tcp 127.0.0.1:60830->127.0.0.1:40967: i/o timeout
    FWIW i was able to successfully connect FiveTran using similar steps (whitelist IP's via security group, add ssh public key to .sss/authorized_keys file) not sure how to go about troubleshooting - can anyone help?
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    few-activity-43960

    07/07/2023, 7:20 AM
    Hi everyone! Does someone know something about Amplitude cross-domain tracking, using Rudderstack as a source of events? In the docs seems that we need to use Amplitude SDK for that. Thank you!
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  • r

    rhythmic-spoon-82597

    07/07/2023, 6:16 PM
    Thanks @lemon-balloon-16076
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  • l

    limited-flag-99477

    07/09/2023, 5:29 AM
    i am receiving events in my rudder stack and mixpanel destination but not in firebase destination can anyone help
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    alert-vegetable-59655

    07/09/2023, 11:17 PM
    Does anyone know if there is a feature to restrict access to the Rudderstack app by IP? I'm setting up VPN security for my organisation and would ideally like to lockdown Rudderstack app access to traffic from our network.
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  • r

    rhythmic-library-79894

    07/10/2023, 9:42 AM
    Hey. I'm currently looking for where I can get my
    workspace Token
    It doesn't seem to be in the place the documentation says it should be. (I'm currently on the starter plan)
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  • b

    bland-cricket-66531

    07/10/2023, 3:38 PM
    Hello!! quick question. I've set up a test sync from Big Query -> S3. The sync is successful, but the output is in GZIP. Is there any way data be posted into S3 as a CSV instead of GZIP? Please advise. Thanks
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    freezing-motorcycle-88090

    07/10/2023, 9:03 PM
    Is it possible to send a new event with transformations? E.g., An event comes in, and then I transform that event into two events going out. Thank you!
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  • m

    mammoth-answer-4269

    07/11/2023, 2:09 AM
    We've set up GA4 in hybrid mode and have few server side events we'd like to send. However, because the server-side SDKs don't automatically collect anonymousId, they're not reconciling across the user's client side events (such as page view) and the server side events. Example: we want to use GA4 to attribute conversion by landing page. The page view events are all coming through correctly. However, when they then convert, the conversion event is a server side event, so a new GA4 client ID gets generated. What's the best way of getting the events to reconcile without using client-side events? Or would the best advice be to set up corresponding client-side events?
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  • c

    creamy-memory-38472

    07/11/2023, 3:20 AM
    can someone help me disable bugsnag, it seems like its causing my app to hang, loading via the js sdk:
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  • m

    modern-dress-29948

    07/11/2023, 12:39 PM
    Hi @quiet-wolf-72320 and Team, Need help to understand page event in rudderstack. Not sure why there is really high count of pageview event for us. I am unable to figure out why its getting called so many times. I have added it to be called on route change
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  • e

    eager-terabyte-34579

    07/11/2023, 5:57 PM
    Hi! I have a problem with a custom transformation which i made.
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  • c

    cool-cricket-46418

    07/11/2023, 8:01 PM
    I'm woking on a basic implementation of RudderStack using the JS SDK on the web to track page views, with the first destination being ActiveCampaign, and I'm having problems understanding the
    Identify
    method. I've got anonymous tracking working (i.e. script installed, page views being collected in RudderStack) however I'm at a loss for how to implement the Identify method. I already have JavaScript on my site that provides information when someone is logged in. I'm hoping to "bind" RudderStack
    Identify
    to this somehow. Can you please help?
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  • l

    lemon-balloon-16076

    07/11/2023, 11:34 PM
    @quiet-wolf-72320 @delightful-coat-13923 could you take a look at this?
  • m

    mammoth-answer-4269

    07/12/2023, 7:32 AM
    We're looking to implement E2E testing in Cypress - all of the test user account creations will have a single email, but will have different user IDs. Is there a way to easily suppress this user's events from being tracked by Rudderstack, so that it doesn't impact our downstream destinations?
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  • l

    late-baker-45558

    07/12/2023, 9:31 AM
    Hi team- we are on the paid 7M starter plan and our usage limit is getting very close to the monthly limit of our plan. I was wondering if any events/data will be lost as soon as we exceed our limit.
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  • f

    flat-lion-2438

    07/12/2023, 9:54 AM
    We're seeing that Meta ingest each event twice. What are we doing wrong? (I can provide more details off course, but I assume this is a common issue?)
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  • s

    straight-jewelry-98463

    07/12/2023, 10:45 AM
    Hello everyone 👋 I'm looking to debug the incoming requests being sent to rudderstack. For context, I'm pushing events to a new source, while I know it ran, I don't see anything in the events tab (no destinations yet)
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  • p

    proud-animal-97803

    07/12/2023, 4:46 PM
    Hi, I'm using Rudderstack with GA4 in hybrid mode, and I'm noticing a mismatch in GA4 where the number of conversions/purchases does not match the real world (it's higher in GA4 that in our system). Could there be some duplications happening, and do I have to dedup this somehow?
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    proud-jackal-92554

    07/12/2023, 4:47 PM
    I can't seem to get UTM parameters to show up with my page events. Is there something specific I need to add to the Javascript SDK to include UTM in what's captured?
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  • c

    careful-portugal-80404

    07/13/2023, 6:57 AM
    Hi!, I have a one connection where Hightouch is a source and Customer.io is a destination. (Hightouch -> Rudderstack (with transformation) -> Customer.io) It works well for basic events, however Customerio released a new feature (Objects) and I can't make them work with that setup More infos in the thread 👇
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  • f

    fancy-answer-79663

    07/13/2023, 11:54 AM
    Hi, I get lot of this error for our GA destination in rudder server and events can't reach to GA. We are using self hosted data plane on kubernetes. Transformers show no error and they have enough resources.
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    router.transformer	transformer/transformer.go:359	[TransformerProxy] (Dest-GA4) {Job - 461064484} <http://Client.Do|Client.Do> Failure for GA4, with Post "<http://rudderstack-transformer:9090/v0/destinations/ga4/proxy>": context deadline exceeded (Client.Timeout exceeded while awaiting headers)
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  • f

    few-activity-43960

    07/13/2023, 12:42 PM
    Hey! We have a track event with the “Order Completed”, name, and is treated like an e-commerce event (GA4 & Amplitude). Does exist a way to have this event as a custom one, without changing the name of the event? Thank you!
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  • b

    big-art-65238

    07/13/2023, 1:50 PM
    Hey guys, I'm getting the following errors on my Hubspot cloud mode destination: Is Rudderstack not taking care of the rate limiting?
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  • b

    bland-cricket-66531

    07/13/2023, 3:03 PM
    I'm testing out Rudderstack connectivity to cloud DWHs. Can you please enable Databricks as a source?
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  • m

    mammoth-answer-4269

    07/14/2023, 12:45 AM
    We're using Google Analytics 4 in Hybrid mode, using gtag Automated Capture for page views with "Override gtag client ID & session ID" turned on. We use a subdomain for our signup flow, but our landing pages are on the primary domain. I can confirm our Rudderstack events definitely retain the same anonymous ID across page views. We have now set it up so that all the events are client-side SDK events (rather than server-side) so that they collect anonymous ID and other context traits. However, in GA4, almost all of the events on the app flow subdomain are getting attributed as direct traffic, not matching up the signed-up user IDs with their anonymous IDs, even if, when I look at the original Rudderstack events, they are clearly coming via the primary domain. It looks like the GA4 Client ID is not actually being overridden by the Rudderstack IDs. I can see also that, when I look at the cookies in DevTools, there's no rs_ga ones, so it doesn't appear to be correctly adding the rs_ prefix, even though I've turned on the override option. Can I get some help with this issue?
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    broad-river-36855

    07/14/2023, 12:28 PM
    Found in the docs that rudderstack doesn't send traits part of the context in web events. https://www.rudderstack.com/docs/event-spec/standard-events/common-fields/ why is that? We're using traits to send our internal user_id. How you would recommend to do it?
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    powerful-lamp-94472

    07/14/2023, 9:21 PM
    Hi I’m trying to run ads on Facebook for iOS14+. In facebook documentation I need to install Fb sdk in order to receive the events. Can I do that through Rudderstack?
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