https://linen.dev logo
Join Slack
Powered by
# support
  • r

    refined-stone-1555

    06/28/2023, 2:19 PM
    Try 3, atleast getting some answer would be better Hello again, Please help me here We are using the self-hosted data plane and the rudder-hosted control plane. Now we want the data to go directly from the streaming database in the data plane to the warehouse database (postgres or Clickhouse). Both Clickhouse and postgres require object storage in the process. Is there a way we can avoid this - to lower server and maintenance costs that come with installing minio.
    n
    • 2
    • 3
  • k

    kind-gpu-9974

    06/28/2023, 2:44 PM
    Hey guys. I'm having a weird issue with the rudderstack Java sdk. Sending the event from the "analytics-sample" project from github works fine. However the same code doesn't work in my sample project i spun up just to test the API. Even after I copied and pasted the same code in the sample client, it works! Was wondering if there's anything I need to do extra in my project to allow it to work. The logs stop at "Uploading batch 1"
    Untitled.cpp
    q
    k
    • 3
    • 5
  • d

    delightful-sundown-12602

    06/28/2023, 6:09 PM
    Hi Team while integrating rudder stack sdk in flutter I got below issue
    [!] The 'Pods-Runner' target has transitive dependencies that include statically linked binaries: (Rudder-Firebase)
    so I tried below in podfile
    use_frameworks! :linkage=> :static
    this solved the linkage issue but it created another below issue
    Copy code
    Error (Xcode): Unable to load contents of file list: '/Users/vikramkumar/Documents/wealthy/hail/app/ios/Pods/Target Support
    Files/Pods-Runner/Pods-Runner-frameworks-Debug-dev-input-files.xcfilelist'
    due to this I am not able to build in ios I tried few solutions posted in stackoverflow but its not working please help me stuck in this from past few days here are packages version used
    Copy code
    rudder_sdk_flutter: ^2.3.2
    rudder_integration_firebase_flutter: ^2.0.4
    c
    k
    • 3
    • 20
  • a

    ambitious-church-8086

    06/29/2023, 12:07 AM
    Hello Need some advice. Currently I have the rudder-stack Shopify app as source and biqquery as destination. I am also moving to headless site and was wondering if i do javascript as source should i still use the same bigquery destination?
    h
    • 2
    • 4
  • b

    blue-elephant-41484

    06/29/2023, 1:44 AM
    Hi Team, I'm new to rudderstack, I need assistance in setting up RudderStack on Docker.
    g
    • 2
    • 1
  • t

    thankful-engine-78238

    06/29/2023, 8:24 AM
    We’re currently considering transitioning our data pipeline from Fivetran to Rudderstack, and I wanted to check if anyone in the channel has made a similar switch before. We’re particularly interested in best practices, possible pitfalls to avoid, and any tips on how to make the transition as smooth as possible.
  • r

    refined-stone-1555

    06/29/2023, 9:35 AM
    Hello, we use self hosted data plane, rudder-hosted control plane We are testing with event stream source python, destination postgres, object storage minio. When we are trying to connect to postgres - we are getting the error
    pinging: pq: no pg_hba.conf entry for host "23.20.96.9", user "rudderuser", database "rudderdb", no encryption
    Do we need to whitelist rudderstack IP for self-hosted control plane too? My understanding from reading other support Q&A here was that data wouldn't flow through rudderstack servers if we self-host data plane. ------------- It did work without whitelisting IPs or passing the tests
  • e

    eager-photographer-4656

    06/29/2023, 12:29 PM
    Hello Rudder team, I'm trying to setup a Criteo destination, and when clicking "continue" to save configuration at the configure step, I get this error:
    Copy code
    Failed to create destination - ["accountId must match pattern \"(^\\{\\{.*\\|\\|(.*)\\}\\}$)|(^env[.].+)|^[1-9]+$\""]
    The account ID is valid, and no matter what I type, I get this error. Kinda stuck right now, any help appreciated, thanks!
    m
    b
    • 3
    • 4
  • b

    blue-elephant-41484

    06/29/2023, 1:30 PM
    Hi Team, need assistance in need assistance in Setting up the control plane-self-hosted control plane
    g
    g
    • 3
    • 2
  • t

    thankful-gpu-70135

    06/30/2023, 1:44 AM
    Relatively general question: what is the difference between Rudderstack and airbyte if you are not using anything in device mode? Historically ETLs have been about getting data into a data warehouse but airbyte and others are now becoming more feature rich with addition of reverse ETL now which supports data from your data warehouse to destinations. This is just like rudderstack. So they seem to be on a collision course of overlap. How should I think of the differences?
    p
    • 2
    • 2
  • s

    straight-raincoat-91897

    06/30/2023, 2:29 AM
    This message was deleted.
    a
    g
    • 3
    • 3
  • m

    modern-dress-29948

    06/30/2023, 4:44 AM
    Hi Team, I have a doubt if rudderstack calls async or sync?
    g
    • 2
    • 2
  • m

    modern-dress-29948

    06/30/2023, 5:26 AM
    Hi Team, Another question why do we see a bugsnag call when using rudderstack. Are you using it internally, if yes, then why?
    g
    h
    • 3
    • 14
  • b

    brainy-shampoo-51446

    06/30/2023, 8:07 AM
    So I am just starting and am about to deploy the Rudderstack Helm Chart. Is there a specific reason why each worker needs to have it's own Postgres instance? Or can multiple workers work with the same external database instance?
    m
    g
    • 3
    • 4
  • f

    fancy-answer-79663

    06/30/2023, 3:34 PM
    Hi, I'm getting this error for every
    rudder-cli
    command:
    Copy code
    $ rudder-cli server-status
    rpc: can't find method Admin.Status
    rudder-server version is
    1.9.7
    h
    • 2
    • 3
  • c

    clever-memory-69987

    06/30/2023, 6:12 PM
    #support Hi Rudderstack Community, We are using the cloud version of Rudderstack and our source is Pipedrive and our destination is a SQL Server database in Azure. Apparently, after 2023-06-30 141957.0000000 +00:00 UTC, the destination table no longer included the prefix, “pipedrive_”, as seen in the screenshot below: Presently, I have a set of tables with the prefix and a set of tables without the prefix. Rudderstack is not adhering to this table prefix setting. Did I miss a notification that this was changing? Thanks, Patrick
    h
    • 2
    • 3
  • d

    delightful-sundown-12602

    07/03/2023, 8:38 AM
    Hi Team Is Firebase integration possible using http API https://www.rudderstack.com/docs/api/http-api/ I tried adding below in request payload
    Copy code
    'integrations': {
              'All': true,
    },
    but still events were not coming in firebase dashboard source destination is set up properly Please help Thanks
    g
    • 2
    • 1
  • b

    bulky-painter-66259

    07/03/2023, 8:45 AM
    Hi support team! I am using the track function to send events to the destination Google Analytics 4 and Mixpanel But I want to send some events to Mixpanel and I don't like to send that event to Google Analytics 4. How can I do it? Thanks!
    g
    • 2
    • 10
  • w

    white-action-25961

    07/03/2023, 9:34 AM
    Hi, could you please help me disable BugSnag? It is affecting our front-end performance.
    g
    • 2
    • 5
  • r

    refined-stone-1555

    07/03/2023, 1:09 PM
    Hi team I used rudderstack hosted control plane and self hosted data plane What are the uses of bugsnag? Does it capture bugs appearing in our website or with rudderstack, where is the data stored? What are the downsides to getting it disabled?
    m
    g
    m
    • 4
    • 5
  • d

    damp-garden-42676

    07/05/2023, 8:04 AM
    Hi Team, We have deployed a new version of our rudderstack setup (v19) on prod yesterday and pointed our ingress to v19 and the traffic is coming to v19. The issue we are facing is that the existing data present in the pods for v18 is taking lot of time to drain. 1. Its been 14+ hrs since the deployment and the v18 setup has not drained the data yet (some pods have 40% + memory consumption). 2. when connected to the PODs and checked the logs the following is the error that we are seeing. can you help us with the solution here ? CC: @most-ocean-90575
    m
    q
    b
    • 4
    • 7
  • m

    modern-dress-29948

    07/05/2023, 11:08 AM
    Hey Guys, we have been using rudderstack, but we have exhausted our limit to track events and so we are unable to access the rudderstack dashboard, is there a way we can delete the some of the older events from rudderstack ?
    m
    q
    • 3
    • 20
  • m

    microscopic-orange-36252

    07/05/2023, 1:42 PM
    Hey folks, I would like to use the EU data plane. Could you help me set it up?
    g
    • 2
    • 1
  • a

    able-controller-17526

    07/05/2023, 2:02 PM
    Hey everyone! Does anybody know if it’s possible to customize the length of the cookies being set by Rudderstack? It looks like by default they all last 7 days. We’d like to modify this at the cookie level, for example, we think that user id and traits can last 30 days, but initial referrer given the number of campaigns we have would like it to be 3 days. Is that even possible? Thanks for the info
    h
    • 2
    • 3
  • p

    proud-printer-19456

    07/05/2023, 4:10 PM
    Hey everyone! I am using Rudderstack self-hosted to route events from mobile devices into GA4 for my app. So far so good, I have the live events payload on my RS dashboard buuut I am kind of curious of how can I see the data being ingested inside GA just to be sure? I checked my events on GA4 and I didn't see my new events name sent from RS being listed there. My concerns was on
    ga4AppInstanceId
    . What exactly are this property? I think I used a wrong one and if I were to use a correct one.. how can I check if my events from RS are sent correctly? Thanks for the kind answers
    m
    q
    • 3
    • 3
  • p

    prehistoric-optician-34048

    07/05/2023, 4:43 PM
    Hi. I have an S3 bucket of json data that I would like to add to rudderstack using the reverse etl approach. Can you recommend the best way to go from json to the parquet format?
  • n

    narrow-army-26492

    07/05/2023, 7:00 PM
    Hey there! Looking to learn how I can update the Org Owner on our account. Can someone help?
    m
    q
    • 3
    • 2
  • a

    ambitious-dusk-75673

    07/06/2023, 7:13 AM
    Hi guys
    b
    g
    • 3
    • 3
  • r

    rich-continent-79314

    07/06/2023, 7:30 AM
    Hi RudderStack team, we're currently looking into migrating from Segment to RudderStack. We want to do it incrementally (server-side first, then some time later our app). We've seen the migration guide here. Do we understand it correctly that it's possible without any problems to have our server-side sources sending via RudderStack into our data warehouse and other destinations like Amplitude, but keep sending data from our clients via Segment?
    m
    b
    • 3
    • 4
  • w

    worried-balloon-56766

    07/06/2023, 1:02 PM
    Hello We are using RudderStack and have implemented first party tracking with Java SDK Source and BigQuery Destination. As for the events that only can be triggered in the web client we have implemented particular requests onto the the Java SDK. However, as we now add GA4 as well to our tracking we had to break up with the cloud mode only approach and went for the Hybrid Approach, ie. adding the Rudderstack Javascript SDK to the Web Client which in turn sends Page Views (
    identify
    and
    page
    ) to GA4. We would still like to use the Java SDK Cloud Mode to send the GA4 Events (
    track
    and
    group
    requests) , but further digging into the documentation raised concerns. Is our approach possible after all (probably adding the session_id also to the Java SDK Cloud Mode, adding transformations, etc …), or would we have to use javascript SDK also for the
    track
    and
    group
    requests? Any input is welcomed.
    c
    • 2
    • 2
1...123124125126127Latest