Hi all, I wonder if anyone can help? (I apologise in advance if this isn't the right channel for this enquiry.) We may be vacating one of the floors in our studio and will have lots of desks, sofas, chairs etc etc we'll need to remove. It's all lovely stuff that's only a year or so old. Has anyone had experience of this? Did you use Freecycle / Ebay? Any others? How tricky was it to get rid of that much furniture?!?! (I'm dreading it.)

Hi Everyone, We're currently doing our ISO27001 certification and I would love to chat to anyone who's done it about the actual format that their documentation takes. We want to make sure it actually fits into our day-to-day operations rather than just being a load of bureaucracy but would love to hear how others have approached it!

Hi everyone! I am looking for courses/ workshops/ programmes/ speakers as part of a DEI committee at work. We are based in London but some sessions would be virtual, and if anyone has any recommendations that would be amazing. Topics we want to cover (ideas also welcome for what has worked for your teams if I have not mentioned it): unconscious bias, anti-racism, psychological safety, team resilience. We would prefer to use female or minority-owned or led businesses! Thank you 🙌

Hello, does anyone have a sample template for a policy regarding recording meetings in the workplace for training purposes that is GDPR compliant? Thank you!

<!here>, this may be a long shot but I'm looking to speak to someone who had previously been involved in splitting a business in 2 (e.g. SaaS and agency)? Plenty of questions around this topic: how quickly can you do this (from legal as well as hiring perspective) etc. Assume this is more founder/CEO related but imagine (and HOPE) that there are some Ops people out there who helped to execute on this too? Any help/direction would be greatly appreciated! 🙏

Hey all! Asking for a friend (Ops Stories member...) - has anyone here built an app previously and would be willing to have a chat and share your experience?

This perhaps sits between ops-tools and articles/podcasts/books but thought was a question applicable to all. I'm trying to get better at staying abreast of "things I should be aware of". Super broad but this relates to but is not limited to: • changes in employment law (e.g IR35 changes) • changes in data protection (e.g US-EU privacy shield changes) • changes in immigration/visa rules and status I'm setting time aside to do this, but would greatly appreciate if there are any particular newsletters, roundups or general resources people use to stay abreast of such regulatory changes?

Hi <!here>! We are in the process of recruiting for a couple of positions but struggling with the flow of the process, ideally we would like to get back to everyone (the dream!), so I was wondering if anyone could share their flows, template emails, etc. that shows we are always committed to delivering value even if the person is not the right fit - thank you in advance 🙏

Morning team! 🎂 Anyone knows of a service where I can share my teams birthdays and have them automatically recieve a gift on the day like cake, cookies or something?

Morning team!  I work for Callaly, a DTC period care company that developed and now manufacturers a new period product, the Tampliner in the UK, which we sell alongside a range of organic cotton period products online.  We're well versed in applying for and running InnovateUK grants and loans and are currently looking at funding the commercialisation of some recent patent grants (which adapt our Tampliner design to aid drug delivery) with NIHR, the National Institute of Health and Research.  We have little to no experience with NIHR and I was wondering if anyone has previously applied for and successfully run an NIHR grant project. I would really appreciate your time if you have to ask some questions around the application process, increasing likelihood of success, specialist/grant writing support used etc. Thank you!

☀️ Hi everyone! Hoping you can help? I’m after your reviews of Temp Agencies you may have worked with. What were your experiences, what were the best ones and why? We previously used Syft but stopped with covid though as things pick up again I’m just reviewing other options for the future. Thank you! 🙇

does anyone here have a data scientist in their company? what's the prioritisation of work like, i.e. ratio of last minute requests vs. ongoing tasks etc.

Hi all! Has anyone used tracing agents in the past to find customers who are no longer contactable? Any recommendations?

Hello everyone 👋, I've been tasked to give a workshop about how to set up your LinkedIn Profile. I'm looking to make it fun and interactive and give the right tips that might not be the most obvious. (Please keep in mind this is not for paid profiles) What has helped you step you your LinkedIn game? • Did you follow anyone special? • Do you know someone who has a killer profile? • Which thing on LinkedIn didn't you know you could do till someone told you about? • ... Once I've created my presentation and given the workshop, I'm more than happy to share it with you so you can either use it for workshops yourself or to help you up your LinkedIn game. Thank you! 🙇

Hi folks! Has anyone been through the process of opening a business entity in another EU country? I’d love to have a chat about any tips/flags/recommended agencies 🙂

hey! I'd love to chat with anyone who's doing lead generation - either in-house or outsourced. more specifically, I'm interested in how you're handling your Privacy Policy and GDPR when it comes to it.

Hello! 🌱 Has anyone any experience in setting up a Corporate Social Responsibility strategy - specifically one focussed on the environmental+sustainability aspects of CSR (rather than people and profit aspects)? Would love a virtual coffee ☕ (or breakfast roundtable?) with anyone who’s done/doing this? We currently have a few ad-hoc initiatives but keen to get some inspo to pull it together into more of a strategy+vision+framework… 🌱

Dug deep into old messages to make sure this wasn't shared already. Found on COOHort and it's an absolute gold mine 🙂 https://opsmba.com/

morning! does anyone have any recommendations for a packaging suppliers? Looking for someone to help us with custom-designed outer boxes (for shipping) with a fairly quick turnaround. Thanks in advance!

(found packhelp.com who look pretty good but wondered if anyone has first-hand experience!)

We're doing our Q4 planning at the moment and I would love to know how people work out time estimates for their projects. Obviously it depends on the project and the stages/people involved but I'd love to know if anyone has any templates, tricks or frameworks that help with initial time and resource allocation? ⌚🤔

Hi everyone, has anyone here created KPIs for an Operations department? We’re B2B Saas, and have Finance and People teams with their own KPIs. Would welcome any suggestions of how to measure the success/performance of Ops in these circumstances! Thanks so much ✨

Hello everyone, has anyone been tasked with finding a good PR firm for their company before? How did you go about that? Also, if you found a great company, definitely feel free to let me know who you'd recommend 😉 Otherwise, I'd be keen to understand a bit better what you should be looking for in a PR company, which questions you should be asking, what you should be looking out for,... Thanks! 🙇

hey team - moving something to this channel which I've seen asked more specifically in parts in remote-working and earlier in here. As companies make the shift to being more remote, they are obviously looking at tools such as boundless which let you run remote payroll in other countries. There seems to be a gap for advice on UK employees working abroad. e.g. we have a UK employee with family in Thailand who'd like to return for a few months from Nov-Jan, but we're unclear on implications for both them and us. Has anyone found a solution or tool for getting answers (other than paying for advice from local accountants/lawyers in said country?

Anyone here with connections in UK Academia within AI/ML? My company Silverbird is seeking research partners for a project which will enable remote onboarding to banking services for SMEs. We're a fintech looking to make financial services more inclusive for SMEs in emerging economies. Today 8 out of 10 of them get rejected by traditional banks. Access to banking services is vital to scaling their operations abroad and growing their local economies. We aim to make these customers acceptable into the global banking system and extending international trade benefits to the most disadvantaged nations in the world. We're currently applying for a grant and seeking researchers/academic partners who are working in the field. If you have anyone in mind please reply to this thread or DM me. Much appreciated, proposal with more details below. 🙏

does anyone have any contact at Play Store or App Store? I'd reaaaallly appreciate any connection...we're trying to decouple our current app from the app we had previously as the business pivoted and we no longer offer the previous service. our new apps were published under new developer, but somehow when we search for the old app name, the new one comes up and as a result, we have a bunch of bad reviews from previous app users for something that is no longer relevant. I'm trying to figure out how to unlink the two.

Hi <!here>, does anyone have experience integrating their solution into the app stores of multiple website builders (e.g. Wix, Squarespace, Duda)? We are looking to do so, and I'm wondering whether the technical process is similar across the platforms (in which case it's likely a reusable skillset worth developing internally), or whether it is specific to each one (in which case perhaps better to find external experts for each platform as a one-off). Thanks!

Looking into SCCs with some American third parties and realised that the EU site that lays out these model clauses only defines them for two scenarios a) where a controller in the EEA is transferring data to a controller outside of the EEA and b) where a controller in the EEA is transferring data to a processor outside the EEA. I noticed that this does not cover a controller outside of the EEA to anyone outside the EEA. This makes sense since the EU cares about the inital transfer out of the EEA, but where does that leave us as companies in the UK that is about to leave the EEA. I would assume we can still use these clauses? Does anyone have any thoughts?

US question - Trying to understand how much should be employer’s contribution to healthcare in US that would be considered good. Anyone have experience with this? 🙏

something that our founder has just said in our week wrap-up really resonated with me as an ops person. we were talking about how important it is to not only deliver to the company's goals/objectives but to have fun as a team whilst doing so. in his words:

"we should enjoy the work, and *the way that we do the work*".

I've heard the "enjoy the work line" used and overused many times, but the 2nd part of that sentence really struck me. I never actively thought about that 🙂 and it's super interesting to me 'cos as ops/process people, in many cases we're largely responsible for HOW we do the work across the organisation, not only within our own teams. hence...for the amount of joy our colleagues find in their work. and since we like talking about KPIs/metrics and how we measure (or more often, can't measure) our success, maybe the answer is the score of how much the team enjoys the way they work?