https://linen.dev logo
Join SlackCommunities
Powered by
# 03_general
  • f
    hey guys - super quick one to kick this off. We're potentially looking to move banks as the customer service and responsiveness of RBS has been shocking. SVB has been recommended by a couple of people. Does anyone here happen to use it/could vouch for it/would mind a quick 5 minute chat? Thanks
  • q
    hey @faint-umbrella-21214 - totally missed this. don’t know if you got any response but we just started using it at DICE. will ask our FD for feedback on Monday.
  • f
    Thanks! That’d be super useful!
  • q
    👍
  • o
    Does anyone use any OKR software, any recommendations?
    d
    • 2
    • 1
  • q
    @orange-area-56954 spreadsheets have worked best for us 🙂 we also used Trello boards. but if you shoot an email to ops-stories@googlegroups.com I’m sure there’ll be more responses - don’t think everyone checks Slack much!
  • q
    what do you use currently?
  • o
    spreadsheets, but i think it was hard to manage and track clearly, ill ping an email around now 🙂 Thanks
  • q
    👍
  • a
    <!here> Can anyone recommend any good pay-per-task outsourcing companies? Working with one in Vietnam and need a backup...
  • q
    @able-computer-33023 Astrid might have told you we used Taskeater in the past, they’re not pay-per-task but you might be able to negotiate? Also check out Fiverr. I also want to encourage you to send your questions to the mailing list 🙂
  • a
    Just cos you hate slack... OK, thanks @quiet-orange-43581!
  • q
    but I love slack…for quick conversations 😉
  • q
    if you decide to try out Taskeater, I can make an intro
  • o
    I find upwork quite good, you get someone to help find you the best people
  • o
    Currently using a company in india at about $10 an hour for website fixes
  • a
    I actually used Taskeater already, they were OK, but making sure they stayed productive was a pain so paypertask takes care of that automatically...
  • a
    How does scaling work with the freelancing websites like upwork @orange-area-56954? I guess you have to train every new person yourself?
    s
    • 2
    • 1
  • o
    I have people writing them pretty detailed briefs to be honest - i guess it depends what you are getting them to do, most of my stuff is devops
    👍 1
  • q
    @able-computer-33023 so it happens that I’m just looking at a CV from someone at https://www.side.co/
  • q
    “work on the side”
  • q
    have never heard of it before but check it out
  • a
    Thanks @quiet-orange-43581
  • q
    @able-computer-33023 if you end up using it let me know - curious about it! looking at their job board they might be based in Paris (?!)
    🇫🇷 1
    👨‍🎨 1
  • d
    We used side a lot. Probably around 20 people in total from there. Really not good, had several quality issues. We switched over to tempo (heytempo.com/) and although they are a bit more expensive, the quality of the staff saves a lot of vetting, training and quality issues down the line. I currently have about 20 of them on one of my teams and there are a number I wouldn't hesitate to make permanent. Happy to make introductions if anyone needs it!
  • d
    And also, Hi!
  • q
    hey @dry-raincoat-61038! nice to hear good feedback on Tempo, didn’t know they’ve grown so much.
  • q
    Hi everyone, I never introduced myself. I’m Inga - Head of Ops at a retail SaaS platform called Duel (duel.tech). Joined over 2 years ago now and am involved in day-to-day running of the business (incl. sales, marketing, customer success, legal, recruitment, product etc.).
  • q
    Thanks @quiet-orange-43581 for the invitation to this group - I’ve heard of COO Stories before so happy to be part of the sister community. I’m also part of CX Stories.
  • q
    hey @quiet-alligator-54463 🙂 really good to have you in the group!
    🙂 1
12345...51Latest