Hi <!channel> - is anyone using Looker for BI/data analytics? If so would love to pick your brains on the commercial arrangements you negotiated with them

🔨 💻 💯 Hope everyone is having a good day and get's out for at least 10-mins of sunshine! ☀️✍️💪

Hi everyone 👋🏼 I’m Kam, Service Lead at Onfido. Happy to be joining the group, thanks for having me!

Hello 👋 does anyone have any recommendations on office fit out companies or independent contractors who've built meeting rooms? We have just gone under offer on a new office and need a fairly quick turnaround, but the design studio we normally work with (whilst great) don't have their own contractors so the timeline doesn't work

For reference we need to be in by end of April (2 months from now) so would love to hear from anyone else who's done a tight turnaround fit out!

Hey Holly - we’ve just engaged a contractor to build a meeting room and 2 phone booths in our office. He starts the work Thursday evening and should be done by Monday. Once I can vouch for him I’ll share his details with you!

Hey guys, we are hiring someone at the moment and when getting to make a salary offer we are kind of struggling. This would be for a mid-level ops person (not just in charge of customer support) and glassdoor salaries are super spread because operations can mean different things. Do you have an idea on the level of salary for a junior person and a mid level one?

<!here> one more spot available for tonight’s meetup - let me know if you’d like to attend!

Hey guys, thought I'd finally introduce myself! I'm Krishna! I currently am managing Business Ops at Permutive (https://permutive.com), which is a data management platform and warehousing solution. My background is also in both customer & bizops at Fat Llama (sharing economy platform!). Happy to offer insight/ advice on all things bizops /sharing economy/ customer ops/ literally anything else ops related! Feel free to add me on LinkedIn: https://www.linkedin.com/in/krishnahalai/ Looking forward to meeting some of you soon! 🙂

Learnerbly just published an article on our L&D culture (and it's been written by a wonderful person.. 😏) Might be of interest, hope you'll like it and please do share your feedback 😄 https://learnerbly.com/how-we-built-our-learning-culture/

@wooden-appointment-3216 written by a wonderful person indeed ;) really enjoyed reading it, so many helpful and practical tips too.

Hi everyone! I am working as head of Ops at Elder, a marketplace providing live-in care to elderly people (an alternative to care homes). We're currently seeing some disengagement from our community of carers and I am pulling an engagement strategy/playbook. Would be very keen to get some suggestions on what actions/best practices you've seen as beneficial over time as well as leading indicators (eg. connection to the app/portal, emails open rate,...). Happy to chat in person as well. Thanks!

Hey ladies and gents, in case you liked the first thoughts I shared around L&D, my colleague just shared ideas on how to take a new perspective on L&D and building PDPs 🙂 For those involved/interested in that kind of beauty: https://learnerbly.com/how-were-approaching-learning-development-from-a-new-perspective/

Hey! Can anyone recommend a decent tool for managing projects, timelines, internal comms and an internal wiki? Looking for an all in one kind of solution?

we're currently trying Notion, it's a bit meh but kinda does the job...always hear good things about Asana

yeah someone suggested notion here

will take a look at asana thanks

let me know what you think, would love to hear

Imho Asana (and podio) are great tools when you want to set up individual workspaces and custom project flows, that’s when they shine. If you don’t want to spend that time, they have some ready to go workspaces/apps that you can use, but you won’t get the full potential. If you’re looking for something that “just works” I would not chose either.

Anyone used twine? https://www.twineapp.com/

Hey <!channel>, on @brash-rainbow-76518’s suggestion I took the liberty the create a #pdp channel to share templates and tips. Please join, ask your questions and share your PDPs! cc @adamant-country-23668

👏

Has anyone use a personnel management tool - something that works through job descriptions, accountability charts, maybe even performance reviews?

Sorry Emma, nothing that comes to mind with all these features.

Hey Emma, recently tried out Small Improvements for performance reviews - though not sure it has the first 2 things!

Hey guys - does anyone here have any recommendations for business travel insurance firms? We currently pay for individuals separately but I want to work our when it just becomes more efficient to purchase a work policy

<!here> happy Monday! If you haven’t yet, please spend 2 minutes and fill out Ops Stories Employee Lifecycle survey here: https://docs.google.com/forms/d/e/1FAIpQLSe9fcR_x04VBU5XYmD1Lmy9-Ung3FTD0GkNxgDrmsbkHrorBA/viewform?usp=sf_link We’re planning on organising some related events but need to know your preferences first. Thank you! 🙂

Hi All, We are a marketplace that specialises in providing care to the elderly. In order to stay compliant we ask for an Enhanced DBS Check from all of our potential carers but there's a problem... Our current DBS provider requires that we see all the documents for the DBS check (e.g. passport/proof of address) in person. Normally we ask to see these during our induction sessions but we have a number of people who forget to bring the required documentation. As we only have a few offices spread across the UK, some of our candidates find it challenging to come back in to complete their face-to-face document check, especially those who live far away. We've been told we can also check the original documents if they are posted to us but feel this is going to be time consuming as well. For anyone familiar with the Enhanced DBS check, are you experiencing the same issues and what advice would you give to us? All suggestions are welcome!

@thankful-salesmen-25654 Maybe Onfido could help here?

Hi all, I hope you are all well! I was wondering who you were banking with? We have a Metro bank acc and are not super happy about it (I spend a lot of time disbursing money so it’s really a pain). Is there a bank you would recommend for a startup with a lot of money flows? If there is someone from or using Monzo, Starling or Revolut I would love a chat! Thanks in advance 🙂