Stacker Customers

CleanShot 2022-10-14 at 15.46.38.gif

We’ll continue looking into this via support, but I’m also curious if anyone else is experiencing this.

Hey <@U03EJB5AUAH>,

Thanks for the question. 360 Data is a feature that is currently free for anyone on trial to try for 14 days, but it is a feature only available on the Enterprise plan.

If you would like to try it out, you can reach out to our support team with your Workspace URL, and we’ll be happy to enable it for you.

To reach support, click the question mark icon in your Stacker app &gt; Contact us

I'll do that. Sounds like an incredible feature. Thanks!

You can create a new field formula, which value depends on the selected field. Could work out

Thanks <@U0146FKFCKE>. I don’t think that would help. It’s not a problem for me to find out the value of the current state, it’s the problem that I don’t know _from which value it changed._ 

e.g. I have a single select field = “A”, “B”, “C”.

I need to run an automation when it changes from “A” to “B” or from “A” to “C”. But not when it changes from “B” to “C” or “C” to “B”. In my situation, I have even more drop-down values.

If it’s really that much dynamic then my first thought is to script it.
So, you could still use another column to trigger the automation, or something else, and the “business logic” would happen within a JS script.
You’d also need a column that contains the “previous” value, which would be read and then updated by the script to keep it in sync with the “value”.
It’s a bit complicated to explain maybe (I just woke up, doesn’t help)

Basically, two fields: currentValue (single select) and valueBefore (text)
One automation, reads both, and does something different based on both values
In the end of the automation, update valueBefore to match the new value in currentValue

Could not need a custom JS script, depends on the complexity, scripting might be simpler to maintain in such case

Yes, that would make sense (to use the script to keep old value)

CleanShot 2022-10-20 at 10.21.22@2x.jpg

I can see it.  filterByFormula parameters can get pretty extensive

I have a table with 420 fields, I guess it’s possible to reach 16k parameters...

Haven’t received it. We have tables with 475 fields. Though few of those fields come into play with Stacker.

Thanks folks. Considering that we aren’t using the field option, I think the URLs are actually not that big.

Either way, I’ll make sure to share this with the team.

That said, I believe our engineering team is aware of it (we keep track of Airtable announcements) and that we’ll make sure there’s no service disruption on your end.

Had anyone else got this notice?  Assuming this is from Stacker calls

Hi <@U047ASU8849>, can you please clarify what you mean when you say a document?

• Would a document be a record/row in the app? 
• When you say load the document, does that mean creating the record, or just opening and editing an existing one?

Hi Seb,

A document is a literal document (Image or PDF etc) I have a field where they upload a PDF or Image and when that is completed I want the status to be automatically set as "Under Review".  I do not want my users to have to set that manually.  I have tried using an action button, but can't seem to get it working.

My staff then review the document and approve or reject it (That function is working really well with action buttons.

Thank you for the clarification <@U047ASU8849>—this makes a lot of sense.

You _should_ be able to set this up with an action button.

When editing an action button:
1. Click the pencil icon next to the Status field
2. Check *Enable default value* and set it to “Under review”
3. Uncheck *Allow user to edit value*
This would automatically set the status to “Under review” without the user even seeing the Status field. You would also need to make the attachment field “Required”, or otherwise users would be able to set the status to “Under review” without actually submitting a document.

Hey <@U029ZMZ861Z>, we don’t support line breaks yet, Could you give me an example of where you would find this useful?

if we want to conditionally combine two fields into one:

```{field A} &amp; if({field B}, "\n hello world", "")```

But wanted it to display as:

&gt; This is the intro paragraph blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah 
&gt; 
&gt; and this is the added detail.
instead of:

&gt; This is the intro paragraph blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah and this is the added detail.
But I now see Jason linked to a much better explanation. :wink:

Ah, sorry—I should have been more precise.

 I totally understand what you’re looking for, but could you explain a use case where you would find this useful?

<https://support.airtable.com/docs/add-a-line-break-using-n>

Hey, if you've not already do message <mailto:support@stackerhq.com|support@stackerhq.com> and we'll keep our eyes peeled for more reports

Thanks, Oli. I did. It’s def a weird bug. 

It only appears to be happening on date fields

I haven’t tried but it shouldn’t be too hard. Implementation detail will depend on the font.

Screen Shot 2022-10-24 at 12.44.28 PM.png

I'm getting a "SCHEMA_ERROR_AT_SERVICE" error. Anyone know what this may be about?

Hi, we're aware of this and are investigating. Thank you and sorry for this.

You can follow the status either in the <#C02EN942VBK|> channel, or our <https://status.stacker.app/|status page>.

image.png

No problem, sorry for the inconvenience. You can follow the status either in the <#C02EN942VBK|> channel, or our <https://status.stacker.app/|status page>.

Hey <@U02NGG57E12>, It depends on what you are receiving as laborious. Easiest way would be to have a list of user, and then automatically provision them to the app.

<https://support.stackerhq.com/hc/en-us/articles/4409591836179-Adding-users-to-your-app|Article> that explains the process

Thanks <@U02N890SW84>. My users are customers in Stacker. The data is in Airtable. If there was a link I could send them to signup that would be ideal. Right now I have a form that populates Airtable, but then it’s a manual process to get them able to log in.

We're in the midst of updating our status page as well, so that you can track the status of this.

Hi everyone, we have identified the issue and are working on a fix now! Thank you all for your patience.

Hello everyone, we have deployed a fix and are continuing to monitor this! Thank you all for your patience :slightly_smiling_face:

Hi everyone, thank you for your patience! We have monitored this issue, and everything is back up and running. :slightly_smiling_face:

WhatsApp Image 2022-10-25 at 15.23.59.jpeg

Like…that’s coming up seemingly on its own? Does it happen on other devices as well? :thinking_face:

Thanks for confirming! We’ve been able to reproduce it and are investigating the cause.

<@U01DF6MSEUC> can you just check if it's working for you?

Hi Ryan, you can reach out to <mailto:Support@stackerhq.com|Support@stackerhq.com> and we can take a look at what you would like to delete!

Who do I need to reach out to to help with this?

Screen Shot 2022-10-25 at 1.32.46 PM.png

Hi Ryan, you can add a logo to the login page! Here is a <https://support.stackerhq.com/hc/en-us/articles/5706724704915-Workspace-Appearance#workspace-appearance-0-0|quick tutorial page on how to set a logo> :slightly_smiling_face:

In the “Create” page there is no way to do this.  You can do it on the detail pages though.  But I need this feature on the Create pages too so following in case there’s a hack anyoen knows of

yes, I'm having that issue too. It's a nightmare. I reported it and apparently it's being looking at...

Hey <@U03QRR8AXT2> and <@U01CDA2JYNS> We are indeed looking at this today

Our data is hosted in Belgium on Google servers. Right now we aren’t able to provide data residency anywhere else, though this might change at some point in the future.