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  • t

    tall-table-22243

    08/07/2022, 6:08 PM
    Is the
    /v1/failed-events
    endpoint supposed to work? https://github.com/rudderlabs/rudder-server/blob/b644468a7418e8e51814338a9e776cd578272404/gateway/gateway.go#L1394 I always get a 404
    Copy code
    curl -vv -u xyz123abc456def: -X POST <http://rudder_server:8080/v1/failed-events> --header "Content-Type: application/json" -d '{"TaskRunId": "20"}'
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  • e

    eager-glass-17910

    08/07/2022, 10:54 PM
    Hi there I'm trying to use Google Tag Manager destination from a device mode source in Rudderstack, this would then allow me to use Google Tag Manager to pass conversion signals to ad platforms like Google Adwords. Here's a recap of what I've done and where I'm stuck in bold: 1. I've set everything up in Rudderstack in terms of passing our source page calls, track calls to our GTM Container 2. In the documentation it says that `Making a page call will send out an object to the GTM dataLayer containing your page-related properties and an event name with its associated value.`Which i assume means that we have to set up a
    custom event
    trigger in Google Tag Manager to read for the page method from rudderstack. I think I need to know either the regex or the name of the custom page event that is being passed into GTM, does anyone know what it is? I currently have regex contains 'page' hooked up to a tag that fires to an associated adwords conversion event, and it's not working. I am verifying this by looking in Adwords to see if count of that conversion event (which is easily verifiable because it's page view) is going up, and it's not. 3. Related, I have set up dataLayer variables (in GTM) containing the page method properties that usually exist according to the GTM destination documentation, I'm going to use them to send along to my final destinations like Adwords whenever I get bullet 2 to work: ◦
    userId
    ◦
    anonymousId
    ◦
    event
    - the viewed
    home
    page ◦
    path
    ◦
    url
    ◦
    title
    ◦
    search
    ◦
    referrer
    Can someone help or does anyone know what's up?
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  • b

    better-autumn-91517

    08/08/2022, 3:40 AM
    Hello there, I'm just working on Rudderstack to Snowflake pipeline. And I have created the connection as described in the tutorial. And I just wondering if the Rudderstack support loading data to Snowflake via Snowpipe? Any idea or suggestion? Thanks a lot!
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  • g

    gray-london-64965

    08/08/2022, 7:08 PM
    hello RudderStack, we are trying to integrate your Unity library with GA4
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  • r

    rich-furniture-49524

    08/09/2022, 4:07 PM
    Hi guys, I hope you are good So, Do you Know the reason that when it combine the rudder-sdk-python with ProcessPoolExecutor on python code doesn’t worked but when it combine rudder-sdk-python with ThreadPoolExecutor work and the events are sent to server?
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  • b

    better-autumn-91517

    08/09/2022, 9:48 PM
    Hello guys, Just working on the RS -> Snowflake pipeline. And all the message failed to send to the Kafka and Rudderstack is displaying this error. Any suggestion? Is this related to the IP whitelist?
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  • b

    bright-area-91468

    08/10/2022, 6:42 AM
    I am using
    @rudderstack/rudder-integration-clevertap-react-native
    before it was working well and getting application_open event on clever tap dashboard but from 6 Aug I am not getting any event on clever tap dashboard. My Xcode logs tell me that the clever tap event is sending successfully but I am not getting on the dashboard. what should I do?
    s
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  • a

    acceptable-angle-30442

    08/10/2022, 1:17 PM
    hi there, i'm having issues configuring GCP destination 🙂 Rudder loads files into my Cloud Storage but nothing happen in my BQ
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  • b

    boundless-insurance-79294

    08/10/2022, 7:05 PM
    Hi there, We're having a problem connecting to a ClickHouse destination from RudderStack when ClickHouse is using any timezone other than UTC. We're using the RudderStack Kubernetes setup. We are thinking that RudderStack uses the Go driver for ClickHouse and the Go driver is unable to interpret timezones when the underlying system is missing a timezone database (the
    tzdata
    package). Unless we're missing something it seems to be the case that the published RudderStack container does not include any system timezone data. For example, here's a similar GitHub issue where the
    golang-migrate
    project is dealing with the same issue when people try connecting to ClickHouse from within containers that do not have `tzdata`: https://github.com/golang-migrate/migrate/issues/201 One solution they propose there is bundling the timezone database with the Go application. This is the error RudderStack reports when it attempts to sync with a ClickHouse instance configured with a timezone other than UTC:
    Copy code
    could not load time location: unknown time zone America/New_York
    Is there a way to add
    tzdata
    to the container via the Helm chart? Or, could RudderStack ship
    tzdata
    with the published container or bundle it within the app?
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  • o

    orange-dinner-88042

    08/11/2022, 2:24 PM
    Hi there, I'm working on a reverse ETL connection to mailchimp and running into an issue. When I send a
    status: "subscribed"
    on a contact that in mailchimp is unsubscribed it will cause them to be resubscribed
    s
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  • h

    happy-soccer-13040

    08/11/2022, 2:31 PM
    Hi, can I get some help understanding the Facebook Pixel integration? We are running an experiment to test if we can send offline conversions to Facebook through Rudderstack by using a Gravity Forms webhook. For us to consider this a success, we need to be able to attribute the conversion to the campaign and ad that the user viewed. A screenshot of our setup is below. The field names we used are based on Facebook's documentation here: https://developers.facebook.com/docs/marketing-api/conversions-api/parameters/customer-information-parameters
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  • h

    hundreds-fountain-90132

    08/11/2022, 2:38 PM
    Hi there! How's everyone keeping RudderStack GDPR compliant? Once users decline consent to “Store and/or access information on a device” (Purpose 1 of TCF v2), then we can't save cookies that are not strictly necessary. I know that GA integrates well with consent management through Google Consent Mode, and will keep working cookieless based on a minimum amount of data collected on events. Does RudderStack offer a similar mode?
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  • e

    echoing-london-91124

    08/11/2022, 3:18 PM
    I'm having an error 400 for some events
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  • g

    gray-london-64965

    08/12/2022, 9:21 AM
    GA4 destination is not working, and we have been trying to get support for the last 3 days. Is there any way to help here? or just a clear answer if GA4 beta is actually functional?
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  • a

    acceptable-petabyte-28528

    08/12/2022, 11:11 AM
    Hi All! Have a problem: sites in web and ingress uses different storages (cookieStorage and localStorage). That's because of
    SameSite: Lax
    cookie setup. here is a fixing PR https://github.com/rudderlabs/rudder-sdk-js/pull/610
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  • b

    bright-afternoon-44693

    08/12/2022, 12:55 PM
    Hey, using the shopify integration and was wondering if we can disable the client side tracking (we want to implement this ourselves due to customizations we have) and just leave the server side tracking?
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  • h

    happy-table-58658

    08/14/2022, 1:16 AM
    Are there any docs on how to add additional traits to web logging when using Rudderstack via the Shopify app? We’d like to add a few extra properties that show up in downstream logs
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  • u

    user

    08/15/2022, 4:56 AM
    Hi there! Our standard customer support hours are 9-6 PM EST, but we will forward this request to a Technical Account Manager and they may be able to respond to you before then.
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  • f

    faint-restaurant-74315

    08/15/2022, 6:03 PM
    Hey team! I was wondering how we might go about recognizing that a build may have been rolled out to address a critical security update. Is this info available anywhere or do we have to scan the images ourselves and assess the situation? Thanks in advance for your help!
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  • a

    adorable-continent-32487

    08/16/2022, 2:51 AM
    Have a great day team, Does any idea for bypass ad blockers in browsers? My situation is when I config rudderstack in web app then Ad blockers (exactly it is ublock origin) block file rudder-analytics.min.js. I tried config a custom domain for rudderstack but unfortunately, the SDK file is still blocked. I guess the rules of blockers detect by filename and domain name. I downloaded the SDK file from cdn.rudderlabs.com and save it as a static file and change the name of the file to avoid containing the "analytics" keyword. Brower can download this file but some domain inside min.js file also blocked (api.rudderlabs.com, cdn.mxpnl.com). • Can I download rudder-analytics.min.js file and store it on my static file and modify them with Cloudfront in front of all domains in the javascript file to avoid block by client use the ad blockers extension/addon? • Is This SDK JS file often changed or updated? • How do I know if this file has any necessary or urgent changes? • Does someone get this issue before?
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  • f

    full-appointment-90006

    08/16/2022, 11:53 AM
    Hello team Rudderstack, pipeline alerts are only Enterprise now? Is there no other way to get alerts when something fail?
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  • g

    green-lamp-73127

    08/17/2022, 8:43 AM
    Morning Everyone
  • g

    green-lamp-73127

    08/17/2022, 8:45 AM
    I am trying to do a POC to see if rudderstack has a good solution for extracting data from the backend databases of our website (low transactions daily generally, but very peaky specific periods) . The
    updated_at
    column is how we know a record has been changed, how do I get rudderstack (cloud) to monitor that?
    s
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  • l

    little-intern-634

    08/17/2022, 8:50 AM
    We’re using the FB Pixel destination on Propstep.com. However I just realised it seems that no pixel is loaded on page views. I’m using the chrome extension “Facebook Pixel Helper” and it doesn’t find a pixel on our site. Shouldn’t I be able to see that the pixel is loaded like this?
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  • r

    rapid-hair-33568

    08/17/2022, 9:07 AM
    Hi all, does anyone know if the segment iOS SDK (https://github.com/segmentio/analytics-swift) can successfully call a RudderStack instance?
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  • a

    astonishing-summer-6823

    08/17/2022, 9:30 AM
    Hi everyone, I want to connect my redshift(destination) with postgres(source) and successfully created both but unable to establish a connection between them, is it even possible?
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  • h

    helpful-magazine-51717

    08/17/2022, 9:57 AM
    Hi, Our company is making a application based on Unity to make multi-video calls (or rather multi-share screens). We concern use Twilio, and RudderStack seems to provide integration for Twilio with Unity. Our questions are: -is it possible to achieve main goal - video call (or call with share screens) for 6 users (each user is sending texture data to all others screens, and has preview of his own webcamera view) - platforms are: iOS, Android -is it possible to achieve main goal with good performance? It seems like RudderStack is another layer between Unity and Twilio, so is it affecting performance? -is pricing flexible - we quite don't understand your pricing site - we only need Unity+Twilio, so how much would it cost? Thanks in advance for information
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  • c

    cool-flower-99048

    08/17/2022, 3:16 PM
    Hi! We have an app that works in two scenarios. 1. User logs in and makes a purchase 2. User makes a purchase anonymously and the based on the email we can merge the data with his account. In the first situation we make an identify call, in the 2nd scenario should we use again the identify call or alias call or something else?
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  • e

    echoing-tomato-11496

    08/17/2022, 3:35 PM
    Hi, I just make a PR can @lemon-hydrogen-98120 and @narrow-wolf-10290 can you take a look ? https://github.com/rudderlabs/rudder-sdk-flutter/pull/52
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  • b

    busy-pillow-19385

    08/17/2022, 6:58 PM
    Hi, i have few questions about the integration with Braze. Anyone can help me?
    j
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