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    damp-painting-38913

    07/20/2022, 2:52 PM
    Shall We able to change the payload structure with in the source? For example we have UTM parameters for page viewed with in the Campaign event but we do have any option to add those with in meta properties as utm parameters?
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  • s

    silly-rain-30714

    07/20/2022, 3:38 PM
    Hi there - is it possible to self-host the Enterprise plan/product in our own cloud environments without giving any 3rd party access to Rudderstack employees?
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  • c

    careful-caravan-41803

    07/20/2022, 4:11 PM
    Hi there, we have enabled Google Ads Enhanced Conversions destination, but all of the events failing and the error we are getting s the following. Could you please help with resolving this issue? Thank you!
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  • w

    witty-napkin-93478

    07/20/2022, 5:55 PM
    Hello! We started getting a bunch of invalid requests to our staging environment, with a redacted.rudderstack.com Host header. All I can think is there's an invalid proxy configuration somewhere that is using our public IP for the requests. The request body is completely wrong for anywhere in our system and uses an authorization schema we don't support. Is this something someone from Rudderstack can help resolve? As is, I'm adding the requests to our WAF and will be returning 418 errors for any future requests
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  • v

    victorious-leather-46708

    07/20/2022, 8:42 PM
    Hello everyone! Does the Google Sheets Source integration have a History feature? The information is coming to us from the business owners, and they may update the data (row level). Is there any configuration to store the changes instead of updating the row?
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  • e

    elegant-airline-20449

    07/20/2022, 11:07 PM
    Does anyone have an example of a transformation that will send data to a custom salesforce object? I can't seem to get the structure right and the docs are pretty vague on the topic.
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  • s

    straight-raincoat-91897

    07/21/2022, 3:46 AM
    This message was deleted.
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  • l

    lemon-dog-49453

    07/21/2022, 3:49 AM
    Hi Guys, We've been running a self hosted rudderstack for the past 1 month. We're noticing that theres a huge spike in CPU whenever rudder backend writes to the warehouse. This sometimes goes as high 90% . I was wondering if you any of you came across this and have any tips on bringing these spikes down. any sort of golang env variables we can play with? Thanks
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  • a

    ambitious-jelly-14822

    07/21/2022, 9:02 AM
    Hello Team, Quick question: is it possible in transformation cancel the event somehow? (do not send it to destination with respect to some condition)
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  • h

    happy-soccer-13040

    07/21/2022, 1:55 PM
    Big Query help request -- I'm new to RudderStack and tried to send data from Facebook Ads and Google Analytics to Big Query as an opening test. I believe that the sync went through, but the only new dataset I'm seeing in my Big Query project is this "urdderstack_setup_test" dataset that appears to be empty.
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    high-chef-46269

    07/22/2022, 1:29 AM
    hello team, is there any reason why Xero source is no longer available? thanks. 🙏 https://www.rudderstack.com/docs/sources/extract/xero/
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  • a

    abundant-manchester-95584

    07/24/2022, 10:27 AM
    Hi all, there is an urgent INTERCOM js SDK bug that I have opend a PR on. When can someone review and approve it or at least fix it by themselves?
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  • a

    acceptable-artist-19299

    07/25/2022, 10:41 AM
    Hi there, I just want some advice on if Rudderstack would work for our use case. [12:29 PM] we have a SQL db that we will import into mailchimp. After importing we would need bidirectional comms between the dbs to know when new users were updated or existing users info changed [12:29 PM] as well as opt in selection changes on our db need to reflect on mailchimp [12:30 PM] Would the free rudderstack account be a good place to start?
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  • w

    wide-lawyer-50229

    07/25/2022, 11:38 AM
    Hey guys. We have an issue with the Facebook Pixel destination. The Facebook ads platform has a very limited ability to match users at this point so by going full server side we have problems now with user mathing and ads performance. 1. One solution is we dont use Rudderstack for Facebook pixel events 2. Second solution needs your help by utilising the fbclid parameter in teh URL. https://developers.facebook.com/docs/marketing-api/conversions-api/parameters/fbp-and-fbc Is it possible to make a transformation addition for fbclid parameter? that way we could utilise the url parameter and the ad system would probably have way more success by matching users.
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  • a

    average-dusk-49299

    07/25/2022, 12:38 PM
    Hello, I have self-hosted the data plane in our Kubernetes cluster. Things seem to be looking normal on these fronts:
    Copy code
    ➜  rudder-server git:(master) kubectl get pods                                                                              
    NAME                                                READY   STATUS    RESTARTS   AGE
    pipeline-rudderstack-0                              2/2     Running   1          32m
    pipeline-rudderstack-postgresql-0                   1/1     Running   0          32m
    pipeline-rudderstack-transformer-69cd6958b4-qnwg2   1/1     Running   0          32m
    and
    Copy code
    ➜  rudder-server git:(master) curl http://<redacted>.<http://ap-south-1.elb.amazonaws.com:80/health|ap-south-1.elb.amazonaws.com:80/health>
    {"appType": "EMBEDDED", "server":"UP", "db":"UP","acceptingEvents":"TRUE","routingEvents":"TRUE","mode":"NORMAL", "backendConfigMode": "API", "lastSync":"2022-07-25T12:28:00Z", "lastRegulationSync":""}%
    But when I do this:
    Copy code
    kubectl logs -f pipeline-rudderstack-0 rudderstack-telegraf-sidecar
    all I see is the following:
    Copy code
    2022-07-25T12:32:10Z E! [agent] Error writing to outputs.influxdb: could not write any address
    2022-07-25T12:32:20Z E! [outputs.influxdb] when writing to [<http://localhost:8086>]: Post <http://localhost:8086/write?db=telegraf>: dial tcp 127.0.0.1:8086: connect: connection refused
    2022-07-25T12:32:20Z E! [agent] Error writing to outputs.influxdb: could not write any address
    2022-07-25T12:32:30Z E! [outputs.influxdb] when writing to [<http://localhost:8086>]: Post <http://localhost:8086/write?db=telegraf>: dial tcp 127.0.0.1:8086: connect: connection refused
    2022-07-25T12:32:30Z E! [agent] Error writing to outputs.influxdb: could not write any address
    2022-07-25T12:32:40Z E! [outputs.influxdb] when writing to [<http://localhost:8086>]: Post <http://localhost:8086/write?db=telegraf>: dial tcp 127.0.0.1:8086: connect: connection refused
    Is this normal or something is wrong?
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  • a

    acceptable-artist-19299

    07/25/2022, 12:45 PM
    Hi guys any response to my questions re Mailchimp and SQL server integration?
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    echoing-spoon-87231

    07/26/2022, 5:42 AM
    Hey, is there a good way to use reverse ETL to send transactional emails with SendGrid? or is the only way to send emails with rudderstack and SendGrid is with the marketing package and importing a list?
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  • a

    alert-nightfall-23813

    07/26/2022, 9:35 PM
    Hi, we are trying to deploy rudderstack to our own hosted kubernetes env. When the transformer is started it immediately returns with an out of memory error. We have increased the request and limit but still get the same behavior. Has anyone run into this?
    Copy code
    Interval Bytes set: 524288
    Stack Depth set: 64
    Interval Bytes set: 524288
    Stack Depth set: 64
    Interval Bytes set: 524288
    internal/child_process.js:405
        throw errnoException(err, 'spawn');
        ^
    
    Error: spawn ENOMEM
        at ChildProcess.spawn (internal/child_process.js:405:11)
        at spawn (child_process.js:677:9)
        at fork (child_process.js:153:10)
        at createWorkerProcess (internal/cluster/master.js:140:10)
        at EventEmitter.cluster.fork (internal/cluster/master.js:175:25)
        at Object.start (/home/node/app/util/cluster.js:39:15)
        at Object.<anonymous> (/home/node/app/destTransformer.js:27:11)
        at Module._compile (internal/modules/cjs/loader.js:1085:14)
        at Object.Module._extensions..js (internal/modules/cjs/loader.js:1114:10)
        at Module.load (internal/modules/cjs/loader.js:950:32) {
      errno: -12,
      code: 'ENOMEM',
      syscall: 'spawn'
    }
    Stack Depth set: 64
    Interval Bytes set: 524288
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  • m

    many-horse-60123

    07/27/2022, 5:47 AM
    Hi, We are implementing Rudderstack on our iOS app. I had some questions about identifying users. 1. We correctly identify users which are then matched with their uuid and email address, but once the app has been closed or put into the background for a period of time, that identify persistence is gone and that same logged in user is now being tracked as a new anonymous user. To get around this, we have put
    RSClient.sharedInstance().alias(user.userID)
    in our AppDelegate file which seems to be working fine. Is this the correct way to go or should I be doing something different? 2. Where would
    identify
    best be called? Segment recommends only calling it when a user first registers or updates their profile, but I am wondering how we could capture previous users of the application?
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    numerous-hamburger-13148

    07/27/2022, 7:05 AM
    Hello, we have started configuring Rudderstack and have a couple of questions:
    1. How do we block events in cloud mode from some destinations?
    2. We tried adding properties to PII deny list and turned on the hash flag but those properties are not present on outgoing event properties. What am i missing?
    @quiet-garage-79715
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  • s

    shy-ghost-70319

    07/27/2022, 5:47 PM
    Hey everyone! We're having an issue where the
    Users
    table includes duplicates and we're not sure why. Screenshot:

    https://i.imgur.com/yJzJnku.png▾

    It seems to be happening each time we log in with an user. 4 logins, 4
    Users
    entries, many more
    Identifies
    entries. cc: @boundless-insurance-79294
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  • r

    rhythmic-pizza-93292

    07/27/2022, 7:02 PM
    Hey! 👋 I'm looking to upgrade the server and transformer versions I'm running and I have a couple of questions. 1. I noticed the server has some confusing version tags. I prefer to pin my versions to avoid unintended updates, which is the latest version I should use? 2. We're still on v1 of the SDK, we'll upgrade to 1.1 soon. In the meantime, any pitfalls to using the older versions with newer versions of the server? Thanks in advance! 🙂
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  • w

    wooden-accountant-7540

    07/27/2022, 9:30 PM
    Hi RudderStack team! I am having issues connecting RudderStack to Slack. During the “Verifying Create and Alter Table” step I am seeing an error:
    SQL compilation error: Object does not exist, or operation cannot be performed
    Here is the query hitting Snowflake:
    Copy code
    USE SCHEMA "rudderstack_setup_test"
    It looks like RudderStack created a schema by the name
    _rudderstack_setup_test
    . Any idea where that extra underscore could be coming from? Thanks in advance!
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  • f

    few-toddler-98389

    07/28/2022, 4:37 AM
    👋 Hello, team! I wonder How could I implement rudderstack javascript to my Wix Site in a very easy way?? or is there any integration for Wix? *I'm not familiar with coding 😞
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  • l

    lively-airline-84487

    07/28/2022, 6:34 AM
    Hi there our Mailchimp ETL is meeting problems :"failed sending next read request, current pageIndex: 13447: Post "http://localhost:8092/tasks/025a6966-02ea-426c-934b-7b1c6dd7a76f/read": read tcp 127.0.0.138968 &gt;127.0.0.18092: read: connection reset by peer" any ways to avoid it
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    broad-park-34155

    07/28/2022, 10:23 AM
    Hi! I’m having issue with the javascript SDK: I have a redirect right after a track call and I’m using the track() callback to make sure the event has been tracked before redirect. But sadly no call to the API is done before the redirection. I have to add a 500ms delay before redirecting to actually see the event being tracked. I would have expected that the callback ensure that the API call is done etc. and that I can do my redirection… Any idea?
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  • r

    rich-memory-95657

    07/28/2022, 12:50 PM
    Hi there, I have a question regarding reverse ETL flows with Salesforce. If I setup our Redshift data warehouse as a source, with Salesforce as a destination, and I want to sync values of approx 30k records to the associated users in Salesforce, how does the Rudderstack sync handle Salesforce rate limiting? Will it do some kind of change set capture or data diff to intelligently figure out what has changed? Will it bulk requests as part of every periodic sync? Im trying to understand whether we should expect to hit SF rate limiting issues
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  • q

    quiet-garage-79715

    07/28/2022, 2:12 PM
    We have some rejected "Purchase" events from FB, with an error saying "Error code 400", "Product is not an object. Event not sent". Is there a way to simulate sending this event to FB, and getting more info on the error? I don't see anywhere that a 'product' property is required by Facebook...
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  • a

    ambitious-jelly-14822

    07/28/2022, 2:27 PM
    Hello Team, Quick question: Are identify and group calls counted towards 5 million events/month in free pricing plan?
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    worried-traffic-6705

    07/28/2022, 2:37 PM
    I opened a open source account more less on accident and want to switch to the cloud plan. What can I do?
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