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    echoing-spoon-87231

    07/11/2022, 11:22 AM
    Hey, when we connect cloud extract sources (like SendGrid), will it start by extracting all the info the tool recorded in the past, and from that moment onwards, it will record new events?
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    straight-raincoat-91897

    07/11/2022, 3:37 PM
    This message was deleted.
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    better-butcher-18660

    07/11/2022, 8:20 PM
    Hello guys I've changed some credentials in AWS and my JS > Postgres connector was broken for ~4 days. Now i've fixed the credentials and the syncs are backfiling the past days. The problem is the speed, i'm backfilling aproximatelly 1 day of data per day, so i will never be up to date (or i will be, but will take a lot of time). There's a way to make it faster? I'm using rudderstack cloud
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    wide-lawyer-50229

    07/12/2022, 7:19 AM
    hi guys. Is it possible to change the destination
    destKey
    value with transformations? eg. changing
    $user_agent
    to
    $useragent
    ? Here: https://github.com/rudderlabs/rudder-transformer/blob/9218ee03bec4ae37fe04c1d8f5c2[…]6b60bc02c2/v0/destinations/posthog/data/PHPropertiesConfig.json Asking this, so this would work with this plugin (which expects
    $useragent
    ): https://github.com/weyert/useragentplugin Thank you!
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    purple-advantage-66267

    07/12/2022, 8:15 PM
    I’m trying to best understand how to leverage account-based grouping in Mixpanel. I see the group value on the source side on Rudderstack outside of the event but it does not make it to Mixpanel. I’m trying to understand if this is a configuration issue for the destination (group key?) or does this require a transformation? Any help is appreciated.
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    abundant-manchester-95584

    07/12/2022, 8:54 PM
    I am having issues with the SendGrid source, I have followed the exact steps in the following doc https://www.rudderstack.com/docs/sources/extract/sendgrid/#faq (and have granted the exact same access) but I have access denied issues for some of the data.
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    thousands-fireman-48682

    07/12/2022, 8:59 PM
    I had some problems ingesting google ads, can anyone help me?
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    bulky-garden-28673

    07/13/2022, 12:16 AM
    Hi ! I’m trying to send events to Google Ads Enhanced Conversions, but it keeps saying that one of my event names is not included in the Rudderstack Dashboard. Actual error:
    {"content-type":"","response":"[Google_adwords_enhanced_conversions]:: Conversion named Order Completed is not exist in rudderstack dashboard","firstAttemptedAt":"2022-07-12T23:47:55.792Z"}
    Can anyone help me with this?
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  • s

    stale-refrigerator-26788

    07/13/2022, 7:09 AM
    Hey...We are trying to send Revenuecat event using web-hook to adjust destination but getting 400 in failed event ..Here is some screenshot for your reference and body of event.
    Copy code
    {
      "anonymousId": "c7b63c79-79fc-442b-bd77-4f66ee6a440e",
      "event": "webhook_source_event",
      "messageId": "33bba9c6-606c-49b8-8435-f59cb8c030a2",
      "originalTimestamp": "2022-07-13T06:54:20.965Z",
      "properties": {
        "api_version": "1.0",
        "event": {
          "aliases": [
            "fe29e08e-daab-416e-b2b6-8ae35cd0dc8a",
            "c186b345-8a27-463e-b15a-fc458c9ca848"
          ],
          "app_id": "appa551b70457",
          "app_user_id": "fe29e08e-daab-416e-b2b6-8ae35cd0dc8a",
          "country_code": "US",
          "currency": null,
          "entitlement_id": null,
          "entitlement_ids": null,
          "environment": "SANDBOX",
          "event_timestamp_ms": 1657695260738,
          "expiration_at_ms": 1657702460734,
          "id": "238E423F-2CF8-4D7C-B112-F9D5069D5744",
          "is_family_share": null,
          "offer_code": null,
          "original_app_user_id": "fe29e08e-daab-416e-b2b6-8ae35cd0dc8a",
          "original_transaction_id": null,
          "period_type": "NORMAL",
          "presented_offering_id": null,
          "price": null,
          "price_in_purchased_currency": null,
          "product_id": "test_product",
          "purchased_at_ms": 1657695260734,
          "store": "APP_STORE",
          "subscriber_attributes": {
            "$displayName": {
              "updated_at_ms": 1657695260734,
              "value": "Mister Mistoffelees"
            },
            "$email": {
              "updated_at_ms": 1657695260734,
              "value": "<mailto:tuxedo@example.com|tuxedo@example.com>"
            },
            "$phoneNumber": {
              "updated_at_ms": 1657695260734,
              "value": "+19795551234"
            },
            "my_custom_attribute_1": {
              "updated_at_ms": 1657695260734,
              "value": "catnip"
            }
          },
          "takehome_percentage": null,
          "transaction_id": null,
          "type": "TEST"
        }
      },
      "receivedAt": "2022-07-13T06:54:20.776Z",
      "request_ip": "52.203.254.240",
      "rudderId": "5b82a33e-6144-4dbc-9646-c0cc3c6e1a87",
      "sentAt": "2022-07-13T06:54:20.965Z",
      "timestamp": "2022-07-13T06:54:20.775Z",
      "type": "track"
    }
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  • c

    clean-needle-41210

    07/13/2022, 3:22 PM
    Hi there - are there any known issues with the GA4 integration? All of a sudden our traffic has fallen to 0, though I’m seeing pages and events triggering in the Live Events debugger
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    green-garage-94549

    07/13/2022, 9:58 PM
    hey yall! was wondering if someone could explain the idea behind the
    enableDedup
    gateway configuration parameter? description is:
    Enables or disables deduplication of events. RudderStack uses
    message_id
    to de-dup. The duplicate events are dropped at the Gateway.
    how is a
    message_id
    generated and what situation might cause multiple events with the same
    message_id
    to be received? is it mainly to help with reprocessing via transformations / replays? context: my team had questions about duplicate event handling (no concrete issues yet we need to address, just in theory at the moment) and i came across this but couldn't figure out why i might want to enable it
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    lively-airline-84487

    07/14/2022, 6:43 AM
    Hi the mailchimp syns occurred errors report email activity from campaigns {"type":"https://mailchimp.com/developer/marketing/docs/errors/","title":"Too Many Requests","status":429,"detail":"You have exceeded the limit of 10 simultaneous connections.","instance":"b4e8d3bc-a101-41ca-39c2-82dad245b5f6"} Any way to avoid it?
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  • q

    quiet-garage-79715

    07/14/2022, 7:08 AM
    Hello, I'm trying to understand how to correctly work with staging vs production setup on RudderStack. My initial thoughts were that I should set everything up on a staging env with staging destinations e.g. a dev pixel on Facebook, and once everything is properly working, 'publish' this setup to the production destinations. Maybe even managing previous setup in some Git repo so backup/rollback is available... Is this the proper way to work?
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    flat-caravan-83763

    07/14/2022, 7:39 AM
    Hello Team, I integrated Andoird SDK, so I need to know how can I check the events using open source
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    wide-rose-34570

    07/14/2022, 3:47 PM
    Hi guys, has anyone tried to integrate the Rudderstack snippet using Partytown? There doesn't seem to be a guide anywhere unfortunately 😕
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    abundant-manchester-95584

    07/14/2022, 5:39 PM
    Is there a way to integrate the intercom ui through rudderstack like segment (it publishes it automatically to the CDN and it appears on my site)?
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    straight-raincoat-91897

    07/15/2022, 5:25 AM
    This message was deleted.
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    blue-cartoon-97193

    07/15/2022, 11:38 AM
    Hello Everyone. Does the page view method of the Rudderstack SDK help me track something like how long a user spends on a page or do I need to handle that logic on my end and call the track method intermittently?
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    abundant-manchester-95584

    07/17/2022, 1:45 PM
    I am integrationg google analytics 4 in my app, I am following the following guide: https://www.rudderstack.com/docs/destinations/streaming-destinations/google-analytics-4/google-analytics-4-cloud-mode/ and I found this snippet:
    Copy code
    rudderanalytics.identify("1hKOmRA4GRlm", {
        firstLogin: true,
        method: "Google",
        value: 10,
        currency: "USD"
    });
    Do I need to change my identify call in the app and add the "*firstLogin: true*" and "*method: "Google"*"? does this affect other tools that are integrated? for instance would this change my event behaviour? For now I am receiving the following error:
    Copy code
    {
      "error": "[GA4] Identify:: Server side identify is not enabled"
    }
    Even though the identify is being sent from the JS SDK (the frontend itself no backend is connected as a source)
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    great-appointment-55357

    07/19/2022, 6:54 AM
    I have two destinations - MP and CIO. I am using
    group
    call for MP, knowing that it's not supported by CIO. In the transformer logs, I see errors regarding that (saying that CIO doesn't support
    group
    . It seems like the group call is not working for MP. Could it be that MP transformer group functionality is not working because of CIO not supporting it ? https://github.com/rudderlabs/rudder-transformer/issues/1290
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    average-dusk-49299

    07/19/2022, 11:23 AM
    Hi, I have signed up as a cloud user on Rudderstack. Now, I want to move over to open source. I’m unable to do so. Can you guide me? Thanks.
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    bitter-library-3571

    07/19/2022, 11:36 AM
    How do I kill the rudderstack DB instance? Every time I send something to rudstack it calls this database that is running by itself. Below is the class I'm using
    api_rudderstack_for_mailchimp copy 2.dart
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  • c

    calm-psychiatrist-82398

    07/19/2022, 4:39 PM
    When using databricks as a destination, will Rudderstack spin up the cluster if it is not already running?
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    cool-dress-24282

    07/19/2022, 5:36 PM
    Sync with Google BigQuery is creating the same user multiple times. Currently i have users that appear more than 500 times. What´s going on here?
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  • q

    quiet-garage-79715

    07/19/2022, 8:52 PM
    Should the write_keys be kept secret (at least for backend sources)?
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    better-thailand-56181

    07/20/2022, 2:42 AM
    Hi, I am trying to enable Device Mode for Web SDK for Amplitude Destination. However when i enabled the Device Mode, I do not see any Events sent to Amplitude. How should i rectify this?
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  • p

    prehistoric-honey-22655

    07/20/2022, 12:28 PM
    Hi, I am trying to setup S3 data lake but the docs does not include details what policy is required for S3 connector.
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  • d

    damp-painting-38913

    07/20/2022, 1:17 PM
    The API key and endpoint for the RS instance are exposed in the console. I wanted to mention it as it is otherwise a security concern. Also could be an idiosyncrasy in the shopify RS integration?
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  • m

    mammoth-queen-17413

    07/20/2022, 1:26 PM
    Hello Rudder Team, is AWS PinPoint destination supported ?
    s
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  • f

    flaky-article-11631

    07/20/2022, 2:15 PM
    hi, i'm struggling to get the FB pixel destination to work properly. i have a custom transformation set up which consistently produces the correct output, but it appears as if some weird faulty mapping is occurring inside RudderStack Cloud; can the inconsistently-documented 'map your events to standard Facebook events' feature be disabled somehow? i think this is messing it up
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