I had an account set up and I invited a dev I work with. I set up data sources and then dev accepted invite and started setting up a source but I think he is in his own account.

DEST_TRANSFORM_URL=<> TEST_SINK_URL=<http://69.61.32.103:8181%7C<>> For these URL's, which package need to deploy. Am not using Docker, working on developer machine setup.

Hey Guys, We're having trouble with the slack integration (destination). Although we're choosing a specific event name, we get slack messages on all incoming events.

Hi there, got some question about .identify method 🙂 Since i have no user_id to use, i've started using email as user_id, wich Rudder dont recomand. I had some trouble. I'm now using the anonymousid from Rudder to identify users. My question is : will this create duplicate users in my data ? Ex : a user login on a device then login on another device, is Rudder able to identify this 2 logins as 1 users ? Regards 🙂

Hi, Guys!

Question about setting up a kubernetes cluster. We have Rudder in EKS running with 2 nodes and a default helm config. We want to set up a replica so that each node has an equal number of pods in case one of the nodes fails. The question is - will the output data be duplicated? Will there be accurate metrics? We use prometheus. Is it enough to specify in the values.yaml file global: backendReplicaCount: 2 ? ... transformer: replicaCount: 2 Or do I need additional settings?

Hi, [root@ssp rudder-transformer]# docker-compose up transformer-no-func Creating network "ruddertransformer_default" with the default driver Building transformer-no-func Step 1/7 : FROM node:10.16.0-alpine 10.16.0-alpine: Pulling from library/node e7c96db7181b: Already exists bbec46749066: Pull complete 89e5cf82282d: Pull complete 5de6895db72f: Pull complete Digest: sha256:07897ec27318d8e43cfc6b1762e7a28ed01479ba4927aca0cdff53c1de9ea6fd Status: Downloaded newer image for node:10.16.0-alpine ---> 9dfa73010b19 Step 2/7 : WORKDIR /app ---> Running in 6d4048ef62bd Removing intermediate container 6d4048ef62bd ---> 6c4042293612 Step 3/7 : COPY package*.json ./ ---> 80386ad70bf6 Step 4/7 : COPY build.js ./ ---> 2507c00b9773 Step 5/7 : RUN npm install --unsafe-perm ---> Running in f392e27fb4b0

dtrace-provider@0.8.8 install /app/node_modules/dtrace-provider

node-gyp rebuild || node suppress-error.js

gyp ERR! configure error gyp ERR! stack Error: Can't find Python executable "python", you can set the PYTHON env variable. gyp ERR! stack at PythonFinder.failNoPython (/usr/local/lib/node_modules/npm/node_modules/node-gyp/lib/configure.js48419) gyp ERR! stack at PythonFinder.<anonymous> (/usr/local/lib/node_modules/npm/node_modules/node-gyp/lib/configure.js40616) gyp ERR! stack at F (/usr/local/lib/node_modules/npm/node_modules/which/which.js6816) gyp ERR! stack at E (/usr/local/lib/node_modules/npm/node_modules/which/which.js8029) gyp ERR! stack at /usr/local/lib/node_modules/npm/node_modules/which/which.js8916 gyp ERR! stack at /usr/local/lib/node_modules/npm/node_modules/isexe/index.js425 gyp ERR! stack at /usr/local/lib/node_modules/npm/node_modules/isexe/mode.js85 gyp ERR! stack at FSReqWrap.oncomplete (fs.js15321) gyp ERR! System Linux 3.10.0-1160.6.1.el7.x86_64 gyp ERR! command "/usr/local/bin/node" "/usr/local/lib/node_modules/npm/node_modules/node-gyp/bin/node-gyp.js" "rebuild" gyp ERR! cwd /app/node_modules/dtrace-provider gyp ERR! node -v v10.16.0 gyp ERR! node-gyp -v v3.8.0 gyp ERR! not ok

heapdump@0.3.15 install /app/node_modules/heapdump

node-gyp rebuild

gyp ERR! configure error gyp ERR! stack Error: Can't find Python executable "python", you can set the PYTHON env variable. gyp ERR! stack at PythonFinder.failNoPython (/usr/local/lib/node_modules/npm/node_modules/node-gyp/lib/configure.js48419) gyp ERR! stack at PythonFinder.<anonymous> (/usr/local/lib/node_modules/npm/node_modules/node-gyp/lib/configure.js40616) gyp ERR! stack at F (/usr/local/lib/node_modules/npm/node_modules/which/which.js6816) gyp ERR! stack at E (/usr/local/lib/node_modules/npm/node_modules/which/which.js8029) gyp ERR! stack at /usr/local/lib/node_modules/npm/node_modules/which/which.js8916 gyp ERR! stack at /usr/local/lib/node_modules/npm/node_modules/isexe/index.js425 gyp ERR! stack at /usr/local/lib/node_modules/npm/node_modules/isexe/mode.js85 gyp ERR! stack at FSReqWrap.oncomplete (fs.js15321) gyp ERR! System Linux 3.10.0-1160.6.1.el7.x86_64 gyp ERR! command "/usr/local/bin/node" "/usr/local/lib/node_modules/npm/node_modules/node-gyp/bin/node-gyp.js" "rebuild" gyp ERR! cwd /app/node_modules/heapdump gyp ERR! node -v v10.16.0 gyp ERR! node-gyp -v v3.8.0 gyp ERR! not ok npm WARN rudder-transformer@0.1.5-rc.0 No description npm WARN optional SKIPPING OPTIONAL DEPENDENCY: fsevents@2.3.2 (node_modules/rudder-transformer-cdk/node_modules/fsevents): npm WARN notsup SKIPPING OPTIONAL DEPENDENCY: Unsupported platform for fsevents@2.3.2: wanted {"os":"darwin","arch":"any"} (current: {"os":"linux","arch":"x64"}) npm WARN optional SKIPPING OPTIONAL DEPENDENCY: fsevents@2.3.2 (node_modules/jest-circus/node_modules/fsevents): npm WARN notsup SKIPPING OPTIONAL DEPENDENCY: Unsupported platform for fsevents@2.3.2: wanted {"os":"darwin","arch":"any"} (current: {"os":"linux","arch":"x64"}) npm WARN optional SKIPPING OPTIONAL DEPENDENCY: fsevents@2.1.3 (node_modules/fsevents): npm WARN notsup SKIPPING OPTIONAL DEPENDENCY: Unsupported platform for fsevents@2.1.3: wanted {"os":"darwin","arch":"any"} (current: {"os":"linux","arch":"x64"}) npm ERR! code ELIFECYCLE npm ERR! errno 1 npm ERR! heapdump@0.3.15 install:

node-gyp rebuild

npm ERR! Exit status 1 npm ERR! npm ERR! Failed at the heapdump@0.3.15 install script. npm ERR! This is probably not a problem with npm. There is likely additional logging output above. npm ERR! A complete log of this run can be found in: npm ERR! /root/.npm/_logs/2022-07-05T08_00_42_538Z-debug.log ERROR: Service 'transformer-no-func' failed to build: The command '/bin/sh -c npm install --unsafe-perm' returned a non-zero code: 1 Getting this when starting transformer using docker

Hi, I just noticed that the shopify events are being considered different events for the same user. The users start the session with 1 ID When something is added to cart that ID changes When checkout started that ID also changes At some point the merge occurs after the checkout started, but the data from before the checkout doesn't merge. I'm using the app from shopify

hi there 🙂 Is there a way to monitor .identify calls ? Since few days i'm having issues identifiying users in MixPanel

We just migrated from Segment to Rudderstack. Some destinations work fine, like Google Analytics. But our FB Pixel integration is not working. This is the error:

Error code 400
{"content-type":"","response":"{\"message\":\"[Generic Response Handler] Request failed for destination facebook_pixel with status: 400\",\"destinationResponse\":{\"response\":{\"error\":{\"code\":100,\"error_subcode\":33,\"fbtrace_id\":\"AnABLqwaXoKErupBuQ0QMj1\",\"message\":\"Unsupported post request. Object with ID '337334570370355' does not exist, cannot be loaded due to missing permissions, or does not support this operation. Please read the Graph API documentation at <https://developers.facebook.com/docs/graph-api>\",\"type\":\"GraphMethodException\"}},\"status\":400},\"authErrorCategory\":\"\"}","firstAttemptedAt":"2022-07-05T19:47:55.517Z"}

👋 hello! Hoping someone can help, I feel like I’ve read and tried just about everything. Running in docker compose locally, I have setup Javascript source to a Postgres destination. The issue is that the destination database remains empty. The pg user/pass definitely has the necessary permissions. I pulled the images docker hub a few hours ago. This warning in the logs seems like it might be related:

core-rudderstack-1  | 2022-07-05T21:02:07.356Z   WARN    batchrouter/batchrouter.go:1120 BRT: Destination Postgres : service provider not supported:  for destination ID : 2BXVanW282mbcZVTAwIPEsuJD0N at 07-05-2022

The table

batch_rt_job_status_1

in the jobs database has a row for every event

job_state

=

aborted

and

error_response

=

{"reason": "service provider not supported: ", "firstAttemptedAt": "2022-07-05T21:19:11.085Z"}

👋 hello, looking for some suggestions on how to drain events from one of our postgres databases. We're using self-deployed RS with 4 backend servers and 4 dbs. 1 of the databases is not clearing events and is slowly growing in size. There are 4

gw_jobs_

and 2

batch_rt_

tables in this db,

rt_

tables are empty. Lots of jobs in the

executing

job_state from the status tables of

gw_job_status_

and

batch_rt_job_status_

. Memory on the backend and postgres instance is low <20% and CPU usage relatively higher at ~50%. Would appreciate any help 🙏

Is the only way to authenticate to Redshift is with an Access Key ID or Secret Access key?

Hello everyone 👋 I'm working on a Xero to BigQuery connection, but I'm having issues with the schema since it is automatically configured by RudderStack. I am currently using the free tier of RudderStack Cloud, and I can't seem to find a way to update my schema. My problem stems from a field being treated as an INTEGER where in actuality, it should be treated as NUMERIC (or DECIMAL). I would really appreciate it if anyone could point me in the right direction regarding this.

Hi guys, Is there any option the backend connects to a secure Postgres with SSL certificate ?

Hello team, I am getting an error while trying to integrate Redshift as a destination. Screenshot attached. How do I resolve this error?

Hi all, could a PHP dev please assist me with a custom plugin rudderstack and customer.io - would really appreciate it. You're welcome to DM

Hi there, Maybe you could help me. In customer.io I've got two events, and only the one is showing a "status" but both are meant to. I have a custom plugin for rudderstack linking woocommerce rudderstack and customer.io but the data isnt coming through for the status field and this is what the code looks like. Do you know where or how I could add the status field? /// hook logic ends /// hook action starts if ("hook_action"=="hook_action") { $evennt_name = "order_processing_item"; // // echo ";action_is:".$evennt_name; $evennt_name = $this->event_names[$evennt_name]; $properties = array( ); // hook properties start if ("hook_properties"=="hook_properties") { $helper__class_and_course = $this->helper__class_and_course( $order_item_value["id"]); $properties["course"] = $helper__class_and_course["course"]; $properties["class"] = $helper__class_and_course["class"]; $properties["name"] = $helper__class_and_course["name"]; $properties["start_date"] = $helper__class_and_course["start_date"]; $properties["start_date_unix"] = $helper__class_and_course["start_date_unix"]; $properties["end_date"] = $helper__class_and_course["end_date"]; $properties["end_date_unix"] = $helper__class_and_course["end_date_unix"]; $properties["course_id"] = $helper__class_and_course["course_id"]; //$properties['status'] = $cart_or_order->get_status(); } // hook properties end $this->log_activity($evennt_name, $properties); // wc_enqueue_js( "gtag('event', 'conversion', {'send_to': 'AW-310311257/Amx9COry8-8CENny-5MB'});" ); } /// hook action ends /// hook logic starts

hello, is there a way to prioritize the uploads ? because some of the uploads are created for several days ago and their statuses are

waiting

.

Hello.. I have used Flutter as a Source and Google Analytics (Universal Analytics) as a destination. I want to pass some event related data on destination. so I have used like..

RudderProperty property = RudderProperty();
property.put("Lang", "English");
rudderClient.track("Language_track", properties: property, options: null);

But I am getting only event name “Language_track” on google analytics dashboard. I am not getting “Lang” with value “English” Can anyone help me how to send event related data with event??

Hello Team I have several questions that I could not answer through documentation - I hope you will be able to help: 1. Sources: I am using a web / mobile react native app: do you recommend setting up two sdks (mobile react native + js for web) and choose the right one based on the platform or there are any better ways of integrating both web and mobile at once? 2. Destinations: As an initial use case I want to Google Ads to record signups and other more specific onboarding events from RudderStack. RudderStack get my events from JS WEB SDK however destination (Google Ads) does not show any events in your dashboard (screenshot): a) I am just starting with online marketing hence I am not sure if in this case there is a need for configuring google tag manager or you can stream events straight to Google Ads without tag manager? b) what I did so far: configured the conversion event in Google Ads, connected google ads destination with my source sdk in rudderstack, got conversion id from global tabs and set up click events with the labels I got from google ads and names which equal to the string that I pass from sdk source. IS there anything else I should do to send events to Google Ads?

I noticed that

context.ip

doesn't seem to be being populated, and I have to use a transformer to set it from

event.request_ip

. Does that sound right?

hi, how can i confirm which properties/attributes of my Auth0 DB are being sent to Mixpanel? not sure how to confirm this in Rudderstack... i am looking at https://app.rudderstack.com/sources and https://app.rudderstack.com/destinations but this data model looks like it is for event data only

hey guys. just talked to PostHog support and it seems like some of the mappings here are not supported. User agent, locale, screen density are some examples. Here is waht's supported: https://github.com/PostHog/posthog/blob/master/frontend/src/lib/components/PropertyKeyInfo.tsx#L15 So i think an update to the docs is in order. PostHog suggested using a plugin to parse the user agent. But the plugin expects $useragent not $user_agent. https://www.npmjs.com/package/useragent-plugin However - I think this would be pretty useful addition to the current posthog transformation. @shy-kite-21035 give it a tought please.

It seems that GA4 doesn't support normal page views in Cloud mode? It sends them as

page_view

custom events, which GA treats differently. Am I missing something?

Hi to all! Could anyone explain to me please - how long can company use Free Plan on RudderStack ? Is here any time restrictions/limits on this? Or do all restrictions belong to events/month or events/minute limits only? And one more - what does RuddesStack service technically do on reaching limits? reject api calls/stops writing to database/anything else? Thank you.

Hi! I'm trying to send clickstream to Greenplum-based DWH (Using Postgresql integration). Is there a way to add hook to the integration's create table method to GRANT SELECT on the tables to a list of users?

Hi All, i'm trying to run Rudderstack data-plane using docker on Elastic Beanstalk, i'm getting the following errors:

2022-07-11T08:52:17.437Z	ERROR	processor/processor.go:569	error sending request - %sGet "<http://d-transformer:9090/features>": dial tcp 172.18.0.4:9090: connect: connection refused
d-transformer_1     | Stack Depth set: 64
d-transformer_1     | Interval Bytes set: 524288
d-transformer_1     | Worker 38 started []
backend_1           | 2022-07-11T08:52:20.222Z	ERROR	controlplane/manager.go:73	failed to serve grpc: EOF
backend_1           | 2022-07-11T08:52:21.224Z	INFO	controlplane/controlplane.go:22	Establishing connection to <http://cp-router.rudderstack.com:443|cp-router.rudderstack.com:443> using TLS:true
backend_1           | 2022-07-11T08:52:21.457Z	INFO	controlplane/controlplane.go:32	connected to url: <http://cp-router.rudderstack.com:443|cp-router.rudderstack.com:443>, using tls: true
backend_1           | 2022-07-11T08:52:21.458Z	INFO	controlplane/controlplane.go:52	starting grpc server
backend_1           | 2022/07/11 08:53:12 bugsnag/sessions/publisher.publish invalid API key: ''

I've checked our workspace token is correct. Is there a guide anywhere to running Rudderstack on EBS? 😕

Hey all! I’ve had rudderstack running for about a year successfully 🎉 But I’ve just upgraded and now my endpoints are always redirected to

/debug/pprof

- I’m not sure why this happens or if it should even be possible in production. I’ve put some more details here: https://github.com/rudderlabs/rudder-server/issues/2155

hi, i'm currently seeing an issue where a specific custom event property is not flowing through to our data warehouse (RedShift) from RudderStack. i can see the event property and its values on the incoming source live events in RudderStack, but for some reason there is no corresponding column in the destination table. all the other custom properties are working fine, and there are no transformations. any ideas how i can investigate this?