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  • d

    damp-painting-38913

    06/26/2022, 12:54 PM
    The recent issue I have is that using web hook as source and Google Sheet as destination. I am posting the form data to Google Sheet. The console data on site looks fine but on Sheet it is different in format. For example I am posting City name as Delhi and I am getting data on the sheet as [“Delhi”]. Is it the format of the Rudderstack to Google Sheet? Can u help on this?
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    bright-lunch-42689

    06/27/2022, 8:45 AM
    http://mydomain.com:3000/sourceConfig/?p=cdn&v=2.8.0&writeKey=2B0kukOnZeZytZE3S3bw0qaBQsb a. It returns Referrer Policy: strict-origin-when-cross-origin Getting above response when loading with below script rudderanalytics.load('2B0kukOnZeZytZE3S3bw0qaBQsb', 'http://mydomain.com:8080', { configUrl: 'http://mydomain.com:3000', });
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  • a

    aloof-truck-82115

    06/27/2022, 9:41 AM
    Hi everyone, It seems that identify traits are passed as context automatically in page and track events. Is it possible to configure such behavior so that is is passed only if specified? Thanks
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  • b

    brash-nightfall-83618

    06/27/2022, 11:32 AM
    I have started to get below error in my data plane. It was working fine sometime back. Could anyone please help on this?
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  • o

    orange-summer-40048

    06/27/2022, 3:11 PM
    I’m having trouble sending events to Mixpanel. In Rudderstack I can see that the events are ingested. However in Mixpanel, I don’t see these events. Anyone else faced similar issue?
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  • m

    many-energy-2348

    06/27/2022, 4:03 PM
    Hi! I wanted to share a message we received from Klaviyo regarding a change to their API. I'll attach the details to a thread on this message
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  • f

    faint-restaurant-74315

    06/27/2022, 9:44 PM
    Hello again, everyone. Is there any particular healthcheck for the transformer container?
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  • h

    high-holiday-25654

    06/27/2022, 11:12 PM
    Hello, our site, ecommerce site with Magento 2, experienced an issue with Rudderstack script this morning. At browser console, we see an error as shown at screenshot. After we remove the Rudderstack header script, the error is gone. We have been using Rudderstack for over a month, and it is our first time to see this error. And we have not made any change at our site last 5 days. May I know how we can fix that?
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  • c

    careful-battery-16868

    06/28/2022, 7:15 AM
    Hi, I have set up a BigQuery destination. Even though data is flowing from source to BigQuery, I cannot see anything in the sync history in the RudderStack dashboard.
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    ✔️ 1
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  • s

    stale-refrigerator-26788

    06/28/2022, 10:10 AM
    Hey i am trying to add one more destination to big query but it is not working .....i copied already working big query destination
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  • a

    ancient-kite-25270

    06/28/2022, 11:01 AM
    Hi, Adjust CSV files land in our cloud storage. How do I send them as events ? What is the conversion/mapping ? Function is written in go using your golang SDK (iff you plan to share a code example 🙂 but any other language will do)
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  • w

    wide-lawyer-50229

    06/28/2022, 11:51 AM
    Update for GA4: noticed ga4 measurement protocol does not state beta anymore and the limitations page is gone. in changelog i see this, as I understand we would need to pass the
    session_id
    parameter to be able to use full ga4 functionality. Please take this into consideration. https://developers.google.com/analytics/devguides/collection/protocol/ga4/sending-events?client_type=gtag#optional_parameters_for_reports
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  • w

    wide-lawyer-50229

    06/28/2022, 2:40 PM
    Hi guys. triing to make a simple transformation to set the right mappings for posthog for our track call events: •
    context.page.url
    <>
    $current_url
    •
    url
    <>
    $host
    •
    context.page.path
    <>
    $pathname
    However I get an "cannot set property 'url' of indefined" error. Observations: • I find it weird that the
    $host
    property takes
    event.url
    (we have our url in
    event.properties.url
    ) • The common fields are supported by track calls right? eg. all
    context.page
    fields. here is the transformation:
    Copy code
    export function transformEvent(event) {
        
        // checks if event type is 'track' and copies the property values to properties needed for posthog mapping.
        
        if (event.type === "track") {
        event.url = event.properties.url;
        event.context.page.url = event.properties.url;
        event.context.page.path = event.properties.path;
        }
        
        return event;
    }
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  • w

    worried-tailor-13264

    06/28/2022, 4:45 PM
    Hi all, I’m running a cloud extract from Intercom to Redshift. There is a table called conversations, which according to Intercom docs. should contain the id of the conversation. But for some reason the ID I receive from cloud extraction is completely different from the ones in Intercom. They all start with
    cat
    then have numbers and letters while Intercom IDs should only have numbers. Not sure if I’m looking at this wrong.
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  • a

    abundant-manchester-95584

    06/29/2022, 1:27 PM
    can someone explain to me what is the common property name that states an event creation time? is it "originalTimestamp"? in general is there a detailed event structure document? I cant find anything informative enough
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  • h

    happy-quill-29300

    06/29/2022, 5:35 PM
    hello. i’m having trouble with events not being deduplicated (for Meta ads). is anyone else having this problem?
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  • b

    brief-van-70424

    06/29/2022, 6:33 PM
    Are there any reasons why a user would not have their events tracked by Rudderstack, even if their activity is being captured by another analytics tool? We recently switched from Google Analytics to Rudderstack for event tracking and are noticing some discrepancies in which users’ activity is being tracked
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  • m

    many-energy-2348

    06/29/2022, 8:47 PM
    Hi hi! The Intercom integration is rejecting
    identify
    calls due to a timestamp issue: "'signed_up_at' parameter too far in future/past" - it appears to be sending the
    signed_up_at
    param in milliseconds, which maybe Intercom doesn't like? Anyone else seen this?
    v
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  • b

    breezy-father-41846

    06/30/2022, 1:03 AM
    hi all. i am having trouble with using webhook as a source. when i create it and copy the webhook URL listed under Settings, i see no activity for this source. i’ve tried going to the URL myself and adding it to my email marketing platform’s webhook function, but always 0 events. any ideas?
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  • s

    stale-refrigerator-26788

    06/30/2022, 5:37 AM
    Hey, we want to send revenuecat event using webhook to rudderstack, then destination is adjust [can you please tell me,what should be the Event Name In the adjust destination configuration…can you please provide some example?? ]
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  • l

    lemon-dog-49453

    06/30/2022, 7:50 AM
    Hi guys, we found a bug in our system wherein our flutter sdk was sending an incorrect datatype (
    "true"
    instead of
    true
    ) to rudderstack (destination is a clickhouse database). This lead to rudderstack creating a
    Nullable(string)
    column in clickhouse. our JS sdk which was sending the correct boolean value , but these values are being pushed to a
    rudder_discards
    table. We want to fix this Do you have an advice/suggestions on how one would go about fixing this? I can manually change the clickhouse columnar type to
    bool
    but is there a way i can update the rudderstack schema to use the new types too? Thanks
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  • g

    green-secretary-20390

    06/30/2022, 10:38 AM
    Hi, could someone please assist me with an issue - not all of my data is being pulled in through Rudderstack. Use case is with woocommerce
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  • b

    breezy-father-41846

    06/30/2022, 1:02 PM
    hi, we are using the javascript snippet to track traffic. we noticed in our Google Lighthouse reports that Rudderstack’s use of Bugsnag included in the JS include is having a negative impact on speed load time. is there any way to disable Bugsnag?
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  • f

    faint-restaurant-74315

    06/30/2022, 3:58 PM
    hello, logging related: We’re seeing this multiline error log every 5 seconds and are wondering if it’s a problem
    Copy code
    2022-06-30T14:52:39.669Z	ERROR	pgnotifier/pgnotifier.go:298	PgNotifier: Claim failed: sql: no rows in result set, query: UPDATE pg_notifier_queue SET status='executing',
    updated_at = '2022-06-30 14:52:39',
    last_exec_time = '2022-06-30 14:52:39',
    worker_id = '2c3a3725-91c8-4540-8d0f-47e65b264a13'
    WHERE id = (
    SELECT id
    FROM pg_notifier_queue
    WHERE status='waiting' OR status='failed'
    ORDER BY priority ASC, id ASC
    FOR UPDATE SKIP LOCKED
    LIMIT 1
    )
    RETURNING id, batch_id, status, payload, workspace, attempt;, connInfo: host=postgres port=5432 user=postgres password=<pw in plain text> dbname=postgres sslmode=disable application_name=c6d9a1981b36
    The jobsdb password in plain text in the last line is a bit problematic. If we can resolve this error it would be ideal. Otherwise, is there any way to log in json to prevent multiline logs?
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  • e

    early-bear-28404

    06/30/2022, 9:47 PM
    Hello! We've configured email events from Customer IO to stream from a Webhook URL. We sent 4 tests from Customer IO and see 4 "ingested events" on the Rudderstack side. Where do we set up the mappings, like properties.emailSubject and context.traits.email? And do these show up in Rudderstack or do we need a destination for them set up first?
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  • s

    shy-apartment-78505

    07/01/2022, 11:08 AM
    Hey fellas, did anyone connect RudderStack with Intercom? I'd be super happy if someone could share their experience 🙂
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  • b

    brash-nightfall-83618

    07/01/2022, 2:12 PM
    Hi team, we are facing issues while setting up cloud mode GA4 destination. I can see events under "Live Events" in both source and destination but these events are not reflected in GA4. I checked logs and there were no errors. Any help would be appreciated.
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  • b

    brash-nightfall-83618

    07/01/2022, 2:15 PM
    Hi team, I wanted to understand why device mode integration is not available for both UA and GA4 mobile sources?
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  • g

    gray-river-82670

    07/01/2022, 2:25 PM
    The bigquery destination currently creates a new table per event type, and adds columns for context to every row. This requires a lot of joins to get a full picture of a session of events, since there are separate tables for for page_view, add_to_cart, site_search, etc. It would be nice to instead export to a nested data format, like the way that Google Analytics organizes bigquery data if you enable the GA -> Bigquery export They create one record per session, with nested repeated records per event in that session. It’s a lot easier to read and query, and much more efficient since the context doesnt have to be added to every row
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  • p

    proud-animal-97803

    07/01/2022, 2:50 PM
    🎫 Hi, I followed the RudderStack instructions of connecting GA4 as a destination (using Firebase) in, cloud mode, and I ran into an issue where I see events ingested and I see them in the RudderStack events dashboard, but I don't see them in GA4 nor in Firebase. Is there a final step that's missing in the docs to get this to work?
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