As you can see - the app panics and exits

for more context, i was running a series of load tests against the rudderstack server and after a while - the server started panicking

im gonna try dropping my rds tables to see if this helps - but any idea why this would happen?

dropping all tables seemed to help - the backend is operational now

Morning all

I am searching the docs but I can’t find the answer to this: In the configuration of our data warehouse for the “namespace” (aka dataset) I have specified

rudderstack__streaming

(double underscore) but it creates the schema

rudderstack_streaming

(single underscore). I tried gaming the system with

rudderstack____streaming

(quad underscore) but it still went into the single underscore version. Is there a way to get it to respect the settings better?

Hi guys, I hope you are good So, How can I send more than an event on batch to external api request? I read this on page documentation but don’t figure out how do this. Regards

Hi team! Couple of quick questions for sending data into SFDC: 1. Confirming that we can push data into any custom SFDC object 2. When syncing data, I do not see an option to restrict updating the "Name" field if a value already exists. Noted that this field is required for any record of any object, but wondering if there is a way to not update the value if one already exists

Hi all! Has anyone used the Rudderstack and Hubspot integration and can share some tips? I'm looking to push data from our own application to hubspot when a visitor leaves our app (with Rudderstack)

Hi.. I followed the steps on this page to forward events to google analytics 4. All events are failing, and the error message just says "Not Found". Any guidance?

Hi there, I have a question regarding Reverse ETL, when Google BigQuery being a source and Mixpanel is a destination. I need to process a partitioned BigQuery table. While selecting a table to sync, the table combobox contains partition names and not the table name. Is there a way to sync a BigQuery partitioned table? Thanks in advance, Daniel

We use track call via api and send them to GA3. Is it possible to add page path / url info to a track call event? If yes, where should we put it? Properties or context? I could not find this info in the documentation. Plan is that we have page locations in GA where the events triggered (see img)

Trying to add Iterable as a cloud extract source and my API key isn't working. The set up refers to these docs, which specify an API key with "standard" permissions, but Iterable no longer allows you to create standard API keys. I know this feature is in Beta, so I'm assuming there are some bugs, but if anyone knows how to make this work please let me know 🙂

Hey folks. I'm working on setting up some new track events on one of our web properties and have noticed duplicates with the same message_id and different times. I see this is something that's come up before, but haven't found any resolutions posted here. Any tips where to look / what to look for would be great! For context I'm using

track('event', {}, {}, () => { console.log('success')})

and only see the success message once in the console, so I assume it's something internal to Rudderstack?

Hi guys, I have the following use case - we have a newsletter subscription form, where people can subscribe with their email address. Let’s assume the this is an anonymous user and in this case, I call identify(“anonymous@email.com”, {email: “anonymous@email.com”). What happens when I have an authenticated used, where I have already identified with a UUID userId during login? My guess is that I will override the userId…Is there a way to verify that there is a valid userId already assigned to this user? I can see the grtUserId() function in github, but that;s not available in production since I dont see the method available in my browser under rudderanalytics object.

…or maybe I should call identify(…) only during login, but then how should I get this user in Customer.io and trigger an email sequence?

Hi team - I'm working with a consulting client assessing Rudderstack. One of the questions that they've raised (and I was unable to quickly answer from the documentation) was how are versions handled on the data-plane piece of the architecture? Can the client deploy a fixed version of the data-plane and use the hosted control-plane? Does this impact the deployment/update process for the data-plane (ie does it need to be

latest

at all times)?

Hi there 🙂 Using webhooks as a destination. Is there a way to filter the events Rudderstack is sending to the endpoint ? I would want to send only some .track() events matching some conditions. Thx for your help 🙂

Hi all! I'm just starting with Rudderstack and there are a few goals I'm still unable to reach. If anybody would be able to assist... The server status seems ok based on the localhost:8080/health. I'm trying to send events with ./scripts/generate-event, and all I'm getting from the output is 'OK'. But I cannot see anything else on the sync menu. I'm using postgres+minio as a test. Any advice? Thanks!!

Hey everyone! My company is trying to implement event tracking with Rudderstack and we want to integrate Snowflake as our warehouse destination. I’ve followed the steps in the Rudderstack docs and ensured everything is configured correctly, but it always comes back with “failed to validate credentials”. I’ve also verified that our AWS credentials for object storage are correct, and we even set up a separate AWS S3 destination to make sure that wasn’t causing the issue. I would so appreciate any help 🙂 Thanks in advance!

having issues with Google Ads source. Getting “Request had insufficient authentication scopes” error message. Don’t see where I can adjust permissions on the Google Ads side. Any have this problem?

My team's been using rudderstack for a while and we've recently started having issues with the Elastic Beanstalk instance on which we run docker. We were using Rudderstack for several months with no issues, Ruby & Javascript sources, Redshift and S3 destinations, until recently. Last month, we tried tracking an event that happened much more often, it seemed to be working for a while, but then our Elastic Beanstalk environment went out of service. We reduced the load, rebuilt the environment, and restarted the app servers - no change. We turned off all our usual rudderstack tracking and did the same, still no change. Has anyone encountered a similar problem? Editing to add: we're in contact with AWS support, but no joy there yet.

Hello! I would like to use a Metabase question as a source for RudderStack. How would I be able to do that?

Hi guys, I would really appreciate your expertise here:) I wanted to batch specific events and send it to webhook. Below transformation used to work for single event but not with batch. Error: "event is not defined". How can I use TransformBatch, so that these events can be batched and sent every minute. Can you please help 🙏

export function transformBatch(events) {
    const whitelistedEventNames = [
        // Add event names that you want to whitelist
        "question_answered",
        "flow_ended"
    ];

    const flowNameLike = "NPS";
    const flowProperty = "flow_name";

    // Return event if its name is included in the above list
    const eventName = event.event;
    const eventFlowPropertyValue = event.properties.flow_name;
    
    const eventPropertyKeys = Object.keys(event.properties);
    log(eventPropertyKeys);

    
    if (eventName && whitelistedEventNames.includes(eventName) && eventPropertyKeys.includes(flowProperty) && eventFlowPropertyValue.includes(flowNameLike)){
        
        return events;
    }
    return; // Drop event if its name is not included
}

Hi! Is the a way to use the Itentify API to save a custom user parameter? Something like this:

rudderanalytics.identify("hashed_user_id", {
  name: "Name Surname",
  email: "<mailto:sample@example.com|sample@example.com>",
  customVariable : "Value"
})

Am I able to build a custom script that pulls data from an API and orchestrate its run with Rudderstack?

Hi guys 🙂 , We are trying to integrate Rudderstack to report to Google Analytics 4 via cloud mode. The documentation specifies that the GA client ID must be sent. However, it is not clear if we need to send the client id in the track event (third argument) or if we should pass the string “client_id,” and Ruddertack handles getting the client_id for us. Can you please indicate?

Hi guys, In the page event, when a user is redirected via google ads. I can see the initial_referrer as

$direct

instead of a link containing utm parameters. But those parameters are visible under

search

param, and

campaign

parameter inside context. How do i make sure the initial_referrer link is the one with utm parameters? I tried checking how the values are set, but the cookie used for setting this value

rl_page_init_referrer

was encrypted. How is it actually maintained and hoe do i debug this? Currently I can’t tie the whole user session to an ad click(campaign) just by using anonymous ID hence we need this. Any input is appreciated. thanks!

Hi there, We are using GA4 Cloud mode and are running into an issue where realtime events are no longer working on our GA4 dashboard. The appropriate events are coming through under the

event count by Event name

view, but for other tabs such as acquisition overview or engagement nothing outside of event information is showing up. One thing I’ve noticed is it doesn’t appear that gtag.js is loaded on our site anymore once we switched off of device mode. At least I can’t see it anymore using a data layer debugger. Should Rudderstack be loading gtag.js automatically in cloud mode? Or are we expected to put that script on our site manually? Appreciate the help!

Hi there! Currently our company uses Segment to collect data and send it to Advertising and/or other Data processing platforms but we are soon planning to switch to RudderStack and need some support to make the transition as smooth as possible. We have multiple connections with platforms, such as Criteo, Google Ads, Bing Ads, DoubleClick Floodlight, Facebook Conversion API, GA4 etc. Since we are considering moving to RudderStack, I need to make sure we will be able to reproduce all of these connections. Are you able to support me with that? Where do I start and how can I make sure we will have all connections operations the same way?