Hi @shy-kite-21035, another question, I have a destination source Postgres, the validation worked, and I see "rudder_test_schema", I also see events in the live events saved to the GCS, but for some reason events are not uploaded to the postgres. (Connected the destination 40 minutes ago). Am I missing something? is there anything I can to do debug it?

Hi, I’m using the Open Source version of RudderStack, I deploy it to Digital Ocean using the helm chart. I want to use the statsd metrics to monitor my deployment. I’ve read this doc https://www.rudderstack.com/docs/user-guides/administrators-guide/monitoring-and-metrics/ but still is no clear to me how I can configure a external statsd server to consume what the backend is logging. Any guidance on that? Thanks

Hi guys, I hope you are good. [S3 Datalake] Warehouse Schema We have an event with this payload:

{
 properties:{
  attr1: value1,
  attr2: value2,
 }
}

We noticed this event have two different behaviors using the Python SDK and Javascript SDK: 1. SDK Python write this way in parquet file:

properties_attr1=value1
properties_attr2=value2

2. SDK Javascript write this other way in parquet file:

attr1=value1 
attr2=value2

Do you know the reason for that?

Hi! I'm trying to connect our existing Rudder integration with OneTrust, for Cookie consent. I'm reading through the docs here: https://www.rudderstack.com/docs/stream-sources/rudderstack-sdk-integration-guides/rudderstack-javascript-sdk/consent-managers/onetrust/#step[…]tack The docs in that section state:

This step involves enabling OneTrust for a given JavaScript source. To do so, specify the consent category names as defined in OneTrust (Step 1) for each destination that is connected to that JavaScript source.

But don't say where this can be done inside Rudder? Can anyone here elaborate a bit on what the docs are trying to say?

We are trying out the GA4 cloud destination, and are able to see events in the live debug view. Thanks! However for some reason, some external process keeps switching our GA4 destination’s configuration back to Use Device Mode, which then causes the browser to start loading the ga4.js script again. Is there anything on our end that could be making this happen? We have tried deleting the destination and recreating, but the new one is also switching from Cloud Mode to Device Mode seemingly on its own.

Should rudderstack be writing to both GCS and BigQuery? My rudderstack data is just going to GCS. Am I responsible for setting up the transfer to BigQuery?

Hi. We are using self-hosted rudderstack. The deployments were updated to newer versions of Dockerhub images about a week ago, and they have been crashing since then. We’ve returned to the stable Dockerhub version and changed the mode from

degraded

to

normal

. However, the rudder continues to log data in the pattern shown below.

ProcessorJobs: Total: 7532834 Overall:632.459634, Instant(print):627.574522, Instant(call):627.574522
ProcessorDBWrite: Total: 1960948 Overall:408.633004, Instant(print):412.075534, Instant(call):412.075534
ProcessorDBRead: Total: 1963478 Overall:5078.511200, Instant(print):5562.282815, Instant(call):5562.282815
JS Call: Total: 7537178 Overall:799.644370, Instant(print):966.791823,

There are nearly 2000 tables in the jobsdb, with 990 tables

gw_*

, and

1000

tables

proc_error

. There is no data being transmitted to the destination. Is there a reason why RudderStack continues to process data when no data is being sent to the destination? Is it because of the large number of pending tables? We intend to switch to a new clean Postgres database for working with new coming data. Is it an applicable approach?

Hey all 🙌 I am integrating Braze with Rudderstack and setting up Braze Currents https://www.braze.com/docs/user_guide/data_and_analytics/braze_currents/setting_up_currents/. So far I don't see a possibility to integrate Rudderstack as Braze Currents Destination, does somebody has experience in that topic? Thank you 🙂

Hey, folks! This is Gustavo from Clutch. Today earlier morning (around 7:30 EST) we had some errors while connecting to RudderStack

Error: Service Temporarily Unavailable

Have you had any instability or service disruption recently that explains the error above? Thanks a lot!

Hello Guys!! How can I filter events by event properties in transformations please? Really appreciate your help:) I want to filter specific event (Subscription plan upgraded) with the event property (previous_plan - "Free"). Here's my transformation & JSON:

export function transformEvent(event) {
    const whitelistedEventNames = [
        // Add event names that you want to whitelist
        "Subscription Plan Upgraded";
    whitelistedEventNames.properties.previous_plan = "Free"
    ];

    // Return event if its name is included in the above list
    const eventName = event.event;
    if (eventName && whitelistedEventNames.includes(eventName)){
        return event;
    }
    return; // Drop event if its name is not included
}

**JSON**
[
    {
        "context": {
            "ip": "54.217.249.108"
        },
        "event": "Subscription Plan Upgraded",
        "messageId": "7cf258ef-e2d7-443b-afcc-e69e78af80b3",
        "originalTimestamp": "2022-05-05T11:25:38.102Z",
        "properties": {
            "new_plan": "Core",
            "organization_id": 43829,
            "previous_plan": "Free"
        },
        "receivedAt": "2022-05-05T11:25:37.436Z",
        "request_ip": "54.217.249.108",
        "rudderId": "3021190c-021e-4280-ae1b-c525d5119240",
        "sentAt": "2022-05-05T11:25:38.102Z",
        "sourceKey": null,
        "timestamp": "2022-05-05T11:25:36.519Z",
        "type": "track",
        "userId": 46033
    }
]

hi guys. We noticed somethjing odd today, we have sessions with product view, although we do not send them to GA3 yet (see photos). Any idea why this is happening? Integration seems ok, but not usre where GA3 gets the data from. we have a server side implementation via nodeJS

Hi there. We are currently evaluating RS and noticed that GA4 now is supporting Cloud mode 🎉 However, when using self hosted data plane along with control plane at app.rudderstack.com we get a 404

{
  "error": "Not Found"
}

Is that due to using the self hosted data plane? It’s working with the cloud data plane.

Hello, I’m trying to setup GTM Destination with custom Transport URL (GTM Container Server Type) so .. do you have any idea how to overwrite the transport URL ? or is it something not possible at this level ?

I had 5 transformations on my account running in production. I’ve just removed two and it now won’t let me add any more as thats the account limit? Is it possible to get the limit changed back to 5 please? Id for one of the destinations is

1sRpAcXpMzx7Kj0bqqTqLyuCz41

hi. i added a source + destination yesterday. no errors but it's not syncing. am i missing something?

the new version of the free control plane seems to no longer allow me to use a private ip of a destination.

172.16.58.244:9000:

is an ec2 instance behind a firewall which also hosts the open source rudder-server. Is there a way to bypass the below error?

Hello, we have 2 different products using a shared content service, and we’d like to route events to different Mixpanel projects based on the product. The same Javascript sdk source is used for collecting all events, but based on the value of the

product

field, we want to route it to different Mixpanel destinations. How do we do this ? Could we have 2 different Mixpanel sources with 2 different transformations ?

Hi There! I'm struggling with snowflake integration, mostly stuck on the last part of the verification of credentials:

Verifying Load Table

is failing with a 403 but as far as I can tell the permissions are correct. Could anyone help me diagnose this? Thanks, Dan

Hi guys. Can somebody explain this huge discrepancy? • I see waay more events in RS event stream delivery than GA (mostly we track pageviews, so I am comparing with pageviews) • there is a huge influx around 2. May, seems that GA does not report that Any ideas what could be wrong? We use nodeJS implementation.

hey guys. I am having some issues with the Xero integration in our account

can anyone help?

Hi all 👋🏾. I’m trying to setup a custom domain for the JS SDK as in this doc https://www.rudderstack.com/docs/user-guides/how-to-guides/custom-domains/ to avoid be blocked by ad blockers. So far I’ve setup a “proxy” of rudder CDN on Cloudfront. I’m testing the SDK with the Cloudfront URL like this one https://xxxxxx.cloudfront.net/v1.1/rudder-analytics.min.js but it’s blocked by the ad blocker (uBlock Origin). I’m wondering if what’s blocked is a pattern like

rudder-analytics.min.js

or the host name

<http://xxxx.cloudfront.net|xxxx.cloudfront.net>

. If is the former it doesn’t matter if I setup a custom domain, it’ll be blocked anyways.

any advice on this? It’s known if patterns like

rudder-analytics.min.js

are actively block by ad blockers?

Solved (kind of). I dig into my adblocker and found the

/rudders-analytics.

pattern in the block list

so my new question is: It’s recommended to setup a reverse proxy to “hide” the rudder js sdk url behind something like

<https://my-custom-domain/my-random-script-name.js>

?

hi all!! can someone help me delete my “company”? i signed in to access my actual company’s rudderstack and it created a separate company for me with just me in it and it’s been causing some issues where i keep getting switched to the “company” with just me in it when i’m trying to access my actual company’s stuff

Hi, We came across an issue with Mixpanel where users were merged when sharing devices. Suppose a scenario like this. 1. The first time a user visits, an anonymous ID is generated: A 2. User B logged in and the anonymous ID A and user id B were merged 3. User C logged in with the same device, anonymous ID A and user C were merged 4. Causes two separate users B and C to be merged on Mixpanel Currently MixPanel has mechanisms to prevent such problems and they’ve worked with Segment to prevent this issue, how should we circumvent such problems in RudderStack.

Quick question guys - Im getting the below error when trying to start up the rudder backend image