Hello! I've been trying to get rudderstack to work on a React app (not using server side rendering), and I keep getting 'ReferenceError:window is not defined'. I'm using the rudder-sdk-js npm package

Where do I get the data plane url for sending some sample HTTP requests

#support I am getting issue, when I connected my one iOS source with more than 2 destinations in RudderStack, anyone facing same?

Hey guys, I need to ask a quick question related to transformation, in an open source rudderstack environment, how long does it take to apply and remove a transformation? It took a good 2 hours after which the transformation took affect and I could see the filtered payload. What is the issue here?

Hi Support, We have been live for about 11 months or so. Our big issue is that the person who handled the payment through the billing section of the blendo site is now gone. This seems like a good and appropriate time to set-up and make payments through the Rudderstack site billing.....I can not access it as the navigation identifies here, https://rudderstack.com/blog/introducing-our-new-rudderstack-pro-self-serve-plans/.

Does anyone here lookup already stored information in database when applying enrichment transformations? I know you can hit the clearbit api in a transformation but don't need it hit multiple times if a lead signs up for multiple forms in a row. Same with neverbounce email verification it only needs to be done once every often. I use these first to make sure we should send a user to a downstream app such as email platform customer.io.

hey @adamant-airplane-7907 need help understanding, as part of the iOS RudderStack SDK initialisation we set the anonymousID however when changing the same it does not reflect in the logged event messages we also tried reinitialising the SDK with the new anonymousID it still does not reflect all the event messages show the anonymousID value that we set during the initial initialisation is there a way to change the anonymousID so that reflects for all events post change thanks

Hi guys, is there a way for me to disable stats via docker env variables? i cant seem to find anything here - https://github.com/rudderlabs/rudder-server/blob/a61ddb43fa35f954385245996dbe5e13e493a8be/config/sample.env

HI Team , i am trying to extract campaigns report from my google adwords act into Mysql relational database .. i am not seeing that option on the destination any help on this is really helpful ? Thanks in advance

Hi team, I want to connect RudderStack with Databricks and I got an error when I initialize.

Hi All, we are using Rudderstack to send customer data from BigQuery to Braze (https://www.rudderstack.com/docs/stream-sources/rudderstack-sdk-integration-guides/rudderstack-python-sdk/). How do we delete users in Braze using the rudderstack identify call? We have some stray users that aren't in our BigQuery models but are still in Braze

hello. I am new to rudderstack. I am trying to create a data warehouse table that contains various different user identifiers of the same person. For example if i have an email: test@gmail.com as a user and if that email is linked to multiple anonymous-ids, device-ids and more, I would like to link them together in 1 row and update them constantly as new IDs are created for the same email. I am looking through this documentation: https://www.rudderstack.com/docs/identity-resolution/ I am attempting to understand identity resolution and build this table. I am a bit confused on how the methods provided here (merge API and transformations) should be implemented. Specifically for merge I see this:

{
  "type": "merge",
  "mergeProperties": [
    {
      "type": "merge_property_type_1",
      "value": "merge_property_value_1"
    },
    {
      "type": "merge_property_type_2",
      "value": "merge_property_value_2"
    }
  ]
}

How and where do I implement this? As for the transformations, I see:

function transform(events) {
  const mergeEvents = [];
  events.forEach((ev) => {
    if (ev.type === "track" && ev.event === "<EVENT_NAME>") {
      let mergeEvent = {
        type: "merge",
        //mergeProperties expects an array of two objects with each mergeProperty type and value
        mergeProperties: [{
            type: "email",
            value: "email"
          },
          {
            type: "deviceID",
            value: "device-id-1"
          }
        ]
      }
      mergeEvents.push(mergeEvent)
    }
  })
  return events.concat(mergeEvents)
}

I see that the mergeProperties array is expecting particular device-IDs. I want to do this across every deviceID and not just 1 particular device ID. How would I do that? Would I have pass every incoming event into this function, extract the device ID and email and then merge? Apart from the above two methods is there other ways to create the identity resolution table with a RUDDER_ID and all the different identifiers housed under the same table?

Hello, my company has a corporate license and sent me an invitation to join. However, I clicked on “log in with google” thinking that we had some kind of SSO, which seemed to have created a personal account for my email address. How can I join our corporate account? Thanks

Hello, is there documentation about the frequency/ retrieveal stats on how often rudderstack writes to s3 backup? we are trying to estimate costs and i couldnt get an idea about the above numbers from here - https://www.rudderstack.com/docs/user-guides/administrators-guide/bucket-configuration-settings/

I am a complete beginner . Tell me from where to start and how to start ?What about the documentation ?

Hello, We stumbled upon an issue with the latest release of Rudderstack’s version for Kubernetes. We now have a lot more crash of the server and a lot of logs like these:

ERROR    jobsdb/jobsdb.go:2148    [gw] Empty workspace key provided while looking into jobsdb cachemap

We found that we needed to add a workspace token in the configuration file (even if we use the open-source control plane), but we still have this issue... Does anyone also have met this issue?

https://rudderstack.slack.com/archives/C01E4PLB135/p1651446419079779 Hello can someone please help me with this ^

This message was deleted.

Hi, is returning null in a transformation fully supported as a way to "throw an event"? I didn't find anything explict about it in the documentation

Hello team, I’m trying to set up control plane to use RudderStack Open Source version. But npm install doesn’t works and I can’t access the dashboard in localhost What should I do ?

I noticed that the TikTok Ads transformer is looking for

context.user

for traits like

phone

,

email

, etc. But in my live events, that data is showing up in

context.traits

instead, and there is no

context.user

. Is there something I need to change in the way I call

rudderanalytics.identify

to make that user data show up under

context.user

? Or am I misreading the tiktok transformer?

Hi team I want to set destination as Databricks and I got this error. How to deal with it?

Hello all, I’m sending events to Mixpanel via Rudderstack using the Node sdk - and the event context, traits are not going through to Mixpanel . This is the node sdk call, am trying multiple ways to send through properties

client.track({
      event: 'test_event_name',
      userId: 'test_user',
      test_base_prop: '123',
      context: {
        context_prop: '123'
        },
      traits: {
        group_id: 'group1'
        }
      })

And this is what appears in the live events tab in the Mixpanel destination

{
  "event": "test_event_name",
  "properties": {
    "ip": "redacted",
    "$user_id": "test_user",
    "mp_lib": "analytics-node",
    "token": "61eb25e8e010c4c0c65700e9ee7dd81d",
    "distinct_id": "test_user",
    "time": 1651560572
  }
}

Can someone help ? The docs https://www.rudderstack.com/docs/destinations/analytics/mixpanel/ don’t mention nuances with the different SDKs

Hello team @early-stone-68655, do you guys have any credits available/startup programs?

Hi, we have a self-hosted data plane and i would like to know if the Grafana Dashboard will also be available for us when we upgrade to the Pro Plan?

Hey everyone, I have a quick question, I'm sending a

page

event and in the

http

request I can see there are multiple data collected and send vis

payload

, data like properties, so my question is: is there a way to prevent sending those data in the request ? Thanks in advance for the help!

Quick question guys , i currently have a JS SDK to clickhouse setup (with event logs being stored in S3) - • in case of data loss / hardware failure in our clickhouse instance. Would it be possible to restore data in our clickhouse purely by retrieving event logs from s3 ? does rudderstack provide such options? Or do i neeed to integrate a separate clickhouse-backup script to tackle this

Hi 👋, question warehouse schema in BigQuery, is it possible force some properties to use a json type? for example I have a property that is map of string -> float64 and I don't want to create 100s of fields for it.

Hi @early-stone-68655, we are having issues sending events from Flutter source to Firebase destination. All events are failing with a 404 code. Do we need to follow any additional steps for integration apart from installing your rudder_sdk_flutter package and initializing it? Your documentation is not very clear about whether additional steps are required to ensure all integrations work correctly.

Hi, we want to start using Rudderstack to report to GA4 using the cloud mode. We are going to send events a subdomain that does not load gtag but does have the GA4 cookie with the client id. What is the most robust way to retrieve the client id? I saw that gtag support retrieve the client like this:

gtag('get', 'YOUR_MEASUREMENT_ID', 'client_id', (client_id) => {
    // do something with client_id
})

however, it seems that GTAG js library requires you to provide the measurement id in the URL address and we prefer not to load the GTAG or at least load it in a dummy mode where no reports are sent and it is initialized only so we can retrieve the client id. Would be glad to hear you thoughts or suggestions. Thanks!