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# support
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    swift-ghost-41900

    04/22/2022, 8:36 PM
    I'm testing Rudderstack as a load tool into BigQuery. The test source is a google sheet doc. I set both the source (the sheet) and the destination (BigQuery...but technically GCS?) up in Rudderstack. I'm getting
    "Error":"storage: object doesn't exist"}
    for each load. It's never loaded successfully. I followed the documentation. Can someone walk me through where this error could be coming from?
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    great-painting-8424

    04/22/2022, 9:20 PM
    Is Rudderstack live event testing down? It seems to have suddenly stopped logging events
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    acceptable-shampoo-76609

    04/23/2022, 6:49 AM
    hello everyone, does anyone face wrong sessions count in Ga through rudderstack. My session count is comparatively low compared to default Ga sdk integration. User count is higher than the sessions Any idea or input helps. Thank you
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    hundreds-umbrella-57933

    04/23/2022, 8:43 AM
    @early-stone-68655 Please assist here
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    most-toothbrush-97032

    04/23/2022, 6:20 PM
    Since we didn't hear back from you, we assume the suggested answer resolved your request. If you still need help, click this button to create a ticket.
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    user

    04/25/2022, 3:28 AM
    [Pending] Ticket #226
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    mammoth-kitchen-41836

    04/25/2022, 4:52 AM
    Hello Rudder Team, greetings of the day!!! We have rudderstack deployed in Production and we see that we get timed out, failed to connect error over two IPs which are not even accessible from internet. Could you help? is it something related to rudder product? PFB error “2022-04-25T074120.055+0300 ERROR failed to connect: dial tcp 75.101.223.238443 connect: connection timed out 2022-04-25T074535.543+0300 ERROR failed to connect: dial tcp 54.165.33.29443 connect: connection timed out”. Also should we upgrade rudderstack to eliminate this error?
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    echoing-insurance-35478

    04/25/2022, 8:57 AM
    Hi Support team, could you please kindly advise on my last post? It’s still unresolved.. Many thanks! https://rudderstack.slack.com/archives/C01E4PLB135/p1650535489314349
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    user

    04/25/2022, 2:28 PM
    [Closed] Ticket #227
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    user

    04/25/2022, 3:14 PM
    [Closed] Ticket #230
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    stocky-tailor-33483

    04/25/2022, 8:16 PM
    Hello I really like RudderStack cloud function. I’m developing children education application on iOS/Android and do you think it’s okay to use it ? I’m afraid my app would be rejected from Apple App Store ..
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    stocky-tailor-33483

    04/25/2022, 8:44 PM
    and can i try Data Governance plan on RudderStack with free account ?
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  • s

    stocky-tailor-33483

    04/26/2022, 3:59 AM
    Hello team, how do i download RudderTyper for iOS ?
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    handsome-animal-43816

    04/26/2022, 5:27 AM
    Is anyone routing events to Mixpanel via the http API ? I am testing out sending events via the http api, but the identities do not merge in Mixpanel, even when calling the
    identify
    endpoint first Keen to hear if anyone else has come across an issue like this
  • d

    delightful-mechanic-9619

    04/26/2022, 6:44 AM
    Hi, I raised this question linked to an old thread and maybe it wasn't seen. Until 13th of april, my instance was working perfectly; receiving data, and storing it in a postgresql. Since then, I'm struggling with an error:
    Copy code
    rudder-backend_1        | 2022-04-25T06:30:26.858Z  ERROR   [JobsDB] :: Failed to upload table pre_drop_gw_jobs_1 dump to S3. Error: no storage bucket configured to uploader
    rudder-backend_1        | 2022-04-25T06:30:26.863Z  ERROR   [JobsDB] :: Failed to backup table pre_drop_gw_jobs_1. Err: no storage bucket configured to uploader
    Looking at the database, latest jobs are from 13th of april:
    Copy code
    latest jobs are the 13th of april:
    jobsdb=# select * from batch_rt_job_status_6 order by exec_time desc limit 500;
      id   | job_id | job_state | attempt |         exec_time          |         retry_time         | error_code |                          error_response
    -------+--------+-----------+---------+----------------------------+----------------------------+------------+-------------------------------------------------------------------
     73500 | 537398 | succeeded |       1 | 2022-04-13 23:58:12.631438 | 2022-04-13 23:58:12.631438 |            | {"success": "OK", "firstAttemptedAt": "2022-04-13T23:58:12.631Z"}
     73499 | 537397 | succeeded |       1 | 2022-04-13 23:58:12.631435 | 2022-04-13 23:58:12.631435 |            | {"success": "OK", "firstAttemptedAt": "2022-04-13T23:58:12.631Z"}
     73498 | 537396 | succeeded |       1 | 2022-04-13 23:58:12.631432 | 2022-04-13 23:58:12.631432 |            | {"success": "OK", "firstAttemptedAt": "2022-04-13T23:58:12.631Z"}
    After searching in the repository, these lines seem to be the context of the error. And just if it's useful, version info:
    Copy code
    `Version Info {
     "BuildDate": "2021-02-23,06:53:48",
     "BuiltBy": "codebuild-rudder_server_saas:e4037db6-915d-4a5e-bc1c-6173c817d5a7",
     "Commit": "456844c6958bc338cb8e89d3599cdd94987c9a98",
     "GitUrl": "", 
     "Major": "", 
     "Minor": "", 
     "Patch": "", 
     "TransformerVersion": "07012021.135638",
     "Version": "23022021.065348"
    }
    There is plenty space in the server and I'm not sure how to read the logs. Maybe I should replay the jobs? I hope all this is relevant information; thank you for your time and help 🙂
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    agreeable-army-26912

    04/26/2022, 7:29 AM
    Test message (please ignore) 🙂 . I am having an issue
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    delightful-mechanic-9619

    04/26/2022, 7:31 AM
    opsy, I thougth "Assist" was to send feedback to atlassian; is this a rudder app to create a ticket? Maybe I should use this way instead of posting my question here?
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    agreeable-ambulance-13839

    04/26/2022, 9:56 AM
    Hi, sorry this is maybe a noob question, I try to deploy data-plane using provided docker-compose. I uncomment the minio parts. How can I access the minio? When I try to access via web browser it redirects me to random ports. Thanks
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    great-exabyte-10337

    04/26/2022, 10:15 AM
    👋 Hello, team!
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    great-exabyte-10337

    04/26/2022, 10:19 AM
    I have 1 question related to "Rudder_Firebase" documentation, where do I get the latest documentation, I see on the official side contains Objective-C documentation . https://cocoapods.org/pods/Rudder-Firebase
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    great-exabyte-10337

    04/26/2022, 11:00 AM
    #support, is there is anyone who did "Rudder-Firebase" implementation for iOS?
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  • f

    few-flower-7191

    04/26/2022, 2:28 PM
    Hello, I am newbie here trying to play with Rudderstack. I wanted to see if it feasible to create sources and destinations via Terraform. But I am having issues with the personal access token because is not in the settings as the docs mentioned: https://registry.terraform.io/providers/rudderlabs/rudderstack/latest/docs I was searching for older messages here about this issue and people said this is only available in the Cloud app and not the open source but I am not understanding that because I tried logging to both and look exactly the same. Any insights?
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    echoing-spoon-87231

    04/26/2022, 5:11 PM
    Hey, I’ve created a new connection between Shopify and Mixpanel. The problem is that the events in Mixpanel look like they are coming from the US instead of the original country. Is there a solution for that?
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    faint-restaurant-74315

    04/26/2022, 10:19 PM
    hey guys, is there a way to know when a backend is in a state where it has no work to do? asking so that I can stop at some point sending requests to a backend and eventually terminate it
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    prehistoric-portugal-33169

    04/26/2022, 11:53 PM
    Testing RudderStack. I have one client that uses only MySQL. I see it’s not a destination on RS. Is it on the roadmap? Any common workarounds? Thx.
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    lemon-dog-49453

    04/27/2022, 7:44 AM
    Hey guys, is there a way i can change the default statsd output url (currently 127.0.0.1:8125) via an environment variable?
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    rich-furniture-49524

    04/27/2022, 3:27 PM
    Hi guys, Is it possible to remove the specific field in payload generated by Javascript SDK? For exemplo?
    Copy code
    {
     context:{
       field1:{...},
       field2:{...},
     },
     properties:{...}
    }
    I need to remove the field1. So I want sent to Rudderstack server the follow payload
    Copy code
    {
     context:{
       field2:{...},
     },
     properties:{...}
    }
    There is some native feature to do this?
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  • s

    stocky-tailor-33483

    04/27/2022, 6:26 PM
    Hello team, seems like rudderstack api is sending the same event data multiple times unnecessarily. How do i deal with it ?
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    enough-iron-21682

    04/27/2022, 7:10 PM
    Can someone please help me understand the UTM Parameters part of the GA documentation? Very vague - "The UTM parameters need to be passed manually to the server" - in what format? as properties of the page call?
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    enough-yak-64457

    04/27/2022, 9:05 PM
    Hi all! Rudderstack shows our react native events being ingested but it's not syncing the data to AppsFlyer. The syncs are already configured and enabled but we are not seeing the data on AppsFlyer. Can anyone help with this?
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