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  • s

    stocky-tailor-33483

    04/18/2022, 7:17 PM
    Hello team I wanna check where can i see the event-tracking results on Rudderstack if i use this snippet
  • h

    happy-farmer-59927

    04/19/2022, 1:40 AM
    Hi, We are running a self hosted docker setup using EC2 instance. We need to stop/start the instance and the server will be unavailable for half an hour. In the event of data plane server unavailable, how will the events be captured? Will they be queued and processed once the server is up?
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    fast-businessperson-97249

    04/19/2022, 7:36 AM
    Hi, does the helm chart do the autoscaling? How much concurrent can we expect?
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  • w

    wide-lawyer-50229

    04/19/2022, 10:01 AM
    Hey guys. Is there any way to filter specific events from server side? (i am aware of the Client-side Events Filtering)
    h
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  • f

    future-rain-90236

    04/19/2022, 10:48 AM
    Hi everyone, silly question - how do I go to Grafana dashboard? or how do I set this up?
    p
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  • f

    future-rain-90236

    04/19/2022, 10:49 AM
    I can find any docs or settings 😐
  • q

    quick-shampoo-21445

    04/19/2022, 1:47 PM
    Hi there, we are trying to pass events through to FB ads and Google ads but are not having much luck. To add some more context our site is built in React. We are able to pass some events in FB ads but not the key one (the purchase event). For Google Ads we are getting the following error: Error code 400 {"content-type":"","response":"Missing required value from \"properties.orderId\"","firstAttemptedAt":"2022-04-19T134042.487Z"}
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  • s

    stocky-tailor-33483

    04/19/2022, 8:32 PM
    hi there, where can i find rudderstack trackingplans url ? I want to use it with Avo
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  • f

    faint-restaurant-74315

    04/19/2022, 9:56 PM
    hey guys, rudder transformer seems to have vulnerabilities in the latest package and my issue on the github is not getting any attention. would this be something you are looking into or should we fork and rebuild? thank youuu
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  • b

    big-flower-74927

    04/20/2022, 1:57 AM
    Identify server side VS client side? Hey hello there, I've integrated the ruby SDK into my app as well as loading the JS SDK in the HTML. On specific actions, I'd like to identify the user. I was thinking on doing it server side but I would need the anonymous ID from the JS client to include it in the serverside identify call. Is there a way to accomplish this? Am I aiming in the right direction? should I consider calling identify only client side (JS)??
  • a

    acceptable-lion-84959

    04/20/2022, 4:15 AM
    Hey, we had an issue with our 2 Rudderstack pods on helm running out of memory and getting a lot of 5xxs. We had to turn off sending requests to RS during this period. Its stable now and with no requests but both rudderstack servers are still using a a relatively high amount of memory: 32% and 18% over pod limit for each server.
  • a

    acceptable-lion-84959

    04/20/2022, 4:15 AM
    whats the best way to debug this? Appreciate any help
  • b

    broad-laptop-85515

    04/20/2022, 12:33 PM
    I try to setup a new goal in Google Analytics using a track event. When I check the GA destination live events debugger, I correctly see my event. When I try to use this event for a GA goal, GA can't find any data. In the doc here it says the Rudderstack track event name correspond to the GA Event Action: https://www.rudderstack.com/docs/destinations/analytics/google-analytics-ga/#track Do you know what I'm missing? Thanks a lot
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  • a

    alert-teacher-97968

    04/21/2022, 1:11 AM
    Hey hey - we are implementing new tracking plans for Rudderstack. I wanted to ask if anyone had some ideas or frameworks for events around in-app omni search? Think
    cmd
    +
    k
    in slack. I'm thinking of creating a search event but was looking for inspiration. Has anyone got some examples they are willing to share on how they're tracking searching (FE and BE)?
  • s

    stocky-tailor-33483

    04/21/2022, 4:19 AM
    Hi team! I’m working with children education app and I wonder if it’s okay to keep using rudderstack cloud service to publish it to Apple AppStore. I’m afraid it will be rejected because of data privacy issues.
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  • e

    echoing-insurance-35478

    04/21/2022, 10:04 AM
    Hello! I’m setting up a Braze destination in Cloud mode to send server events through Rudderstack. On Braze we have several apps in our App Group (one for Android and one for iOS) and therefore several App Keys. Therefore, should I create one Braze destination per App Key? Thanks a lot for your help
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  • h

    hundreds-umbrella-57933

    04/21/2022, 12:51 PM
    Hello!, Our team has just setup RudderStack for Google Analytics. But to our surprise, GA is counting excess users now and lesser sessions than the total user count. Looking forward to solutions in case anyone else here faced the same problem
  • d

    delightful-zebra-58268

    04/21/2022, 1:44 PM
    Also trying to get JS SDK to send events to GA4. The JS source is sending events just fine and other sources receive events, but the GA4 destination doesn't have any events in the Events pane. Am I missing something in setup?
    l
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  • p

    purple-waitress-82738

    04/21/2022, 5:43 PM
    Jobs have been stuck in a
    waiting
    status for the last few hours. Could someone check the instance for destination
    1sRpAcXpMzx7Kj0bqqTqLyuCz41
    please?
    n
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  • s

    stocky-tailor-33483

    04/21/2022, 6:29 PM
    Hello my app was rejected after i adapted Rudderstack api.. How can i solve it ?
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  • b

    blue-nest-63605

    04/21/2022, 8:29 PM
    Hi Team, We are using self-hosted data plane to send events from NodeJs Server to BigQuery (Destination). Around 30% of the events are not being received in the BigQuery tables. The NodeJS SDK gives a successfull callback for all events, also the RS backend logs on my docker container do not show any errors as such. Can anyone please help us out on this? Are we missing on something? Thanks!
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  • b

    better-jordan-98197

    04/22/2022, 2:50 AM
    Hi Support, Our following job on Blendo appears to be stuck. It's been running for over 1 day. Can you please manually stop it? Zendesk: Pipeline id: 5e0a6420a012db00115daf89 Thanks!
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  • h

    handsome-animal-43816

    04/22/2022, 3:02 AM
    Hello, we’re capturing events using the javascript sdk, and are noticing that we are missing many events - we can check this against some backend events to compare. What is the best way to troubleshoot/monitor to see why events are not being captured ?
    n
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  • l

    lively-airline-84487

    04/22/2022, 8:35 AM
    Hi there we are using shopify source and add the APP in stores, but we found the "products added" event. this event contains all of the variants , instead of the variant which users add
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  • l

    lively-airline-84487

    04/22/2022, 9:05 AM
    Also we found the event format from shopify sent to klaviyo, is not match the format that klaviyo need, do you have plan to do the transformation ?
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  • f

    fast-businessperson-97249

    04/22/2022, 9:56 AM
    What is the minimum connection a single Rudderstack pod is needed for the PostgreSQL? We are hosting the Postgres external from the deployment and we got error
    Copy code
    Error : pq: remaining connection slots are reserved for non-replication superuser connections
    Can we limit the connection pool?
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    fast-businessperson-97249

    04/22/2022, 10:12 AM
    one more question, do we have a way to export the metrics to prometheus? does the app export any metrics endpoint?
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  • a

    acceptable-angle-30442

    04/22/2022, 1:59 PM
    Hi there, for testing purpose i want to first implement Rudderstack with GTM. I'm using the free cloud version. I'm having issues finding the DATA_PLANE_URL Is there somewhere a doc/tuto to do so ? There is some lines there : https://www.rudderstack.com/docs/destinations/tag-managers/google-tag-manager/ But do not help finding Data plane URL neither sending an events, Thanks for your help 🙂
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  • g

    gifted-oil-35674

    04/22/2022, 6:57 PM
    Can someone help us with this? This problem still persists + the lag in our GA reporting any data is now atleast 12-13 hours.
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  • b

    broad-address-36400

    04/22/2022, 8:35 PM
    I’m having some trouble setting up Rudderstack to sync events in our dw to amplitude. I’m seeing that I can sync to the user object in Amplitude, but I’m now sure how to associate events with these users. An example table in our dw would have a column for user, event name, and timestamp of the event.
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