hello again! so im trying to utilize rudderstack to track referrer urls from google/facebook onto my landing page. Is this a common approach? are there best practices? i cant find any articles or others who have done the same so it makes me think im in the wrong path. The core want im trying to solve here is utilizing rudderstacks event tracking to help me identify users really early, before they even have accounts, and match the potential users to where they came from (my fb ad, my google ad, a google search).

I’m sending

properties

with my

track

events, but they don’t appear to be persisting into the postgres destination. Is there another property I should be using for parameters we want to track on the

track

events?

hello. We are working on a node.js implementation. Are any common fileds collected via node? Similar to JS SDK? https://www.rudderstack.com/docs/rudderstack-api/api-specification/rudderstack-spec/common-fields/#javascript-sdk thank you

Hello again, I am doing the integration between rudderstack and mailchimp, and I have the following issue once we fire any event.

Hello there! Moving from GA to RudderStack, I want to transfer all my GTM ecommerce tags to RudderStack but i don't know if this is possible and cannot find ressources for this kind of project. Any suggestion?

I have one more question how does rudderstack work with gclid or fbclid URL parameters? Is it possible to use those with GA3 and GA4? • i tested and noticed that UTM gets parsed to campaign data and works with GA3 (checked) • I noticed that Amplitude has a settting for this, but in our case we will use GA3 and GA4 destinations. • when having a gclid in the url it only gets recorded to

url

or

search

. Are GA3 and GA4 parsing gclid from those context fields automatically?

Hello, I encounter some issues on Zendesk sync into Redshift. For 2 tables (

ticket_events

and

tickets

) it errors out as

Java heap space

. It is possible to increase the resources to solve this issue?

we’re seeing issues with the destination “Facebook Pixel” -

{ Error: Product id is required. Event not sent

It appears that if an event to Add a coupon does not send a product ID (which isn’t always relevant anyway) Facebook returns a 400, and the Rudderstack Data Transformer gets stuck and spiking at 100% CPU

this then prevented all of our events from functioning

also noticed that all events sent to TikTok are returning a 404

Hey guys, we have been using RudderStack at Snoonu for sometime now. Recently we have been facing issues with our bigquery destination, seems like the events are reaching RudderStack through the HTTP source but are not being routed to bigquery - when checking live events on the BigQuery destination we are not able to see anything. Any support would be appreciated. Thanks

Hi, I can't find documentation for building custom Cloud Extract Sources via python. I want to send reports from sources you don't support to google cloud (not event streaming). Thanks

Hi there， my mailchimp sync task always failed, it says the task is canceled. can anyone help on this？

I just noticed you guys don't support the utm_id campaign parameter https://support.google.com/analytics/answer/6066741?hl=en#zippy=%2Cin-this-article Are there any plans to include this as an additional parameter in rudderstack SDKs? This parameter is very useful to us, for seperating campaign data

Hi! 👋 What happens if we send an event from a disabled source? Does it gets processed but not sent to the destinations or is it just discarded?

Hi Everyone! According to your pricing page, I thought that free plan on Rudderstack.com included Cloud (especially Cloud Extract feature & 3 team members). Is that not the case ? Am i doing something wrong ? We want to see if Rudderstack matching our use cases before passing on paid plan.

Is there a way for one source to be separated depending on the url where it is coming from? I wanted to utilize the same source for production and staging instances, but i dont see a way to filter output to destination. Does that mean that my production and testing sources need to be separated in rudder as well? can use the same write keys?

Hi everyone! I've been getting HTTP 429 Error - Max Requests Limit reached, and based on this feedback it means that I'm on a free tier account. Can anyone here help me to convert my account into a free tier one? Thanks in advance! 🙂

Hello ! I’m looking for Stripe source on Rudderstack (I’m on free tier plan for now) but I didn’t find it. Is this source connector available in free plan ?

Hello - trying to use the cloud version (Free tier) but it's showing open Data Plane URL as N/A Open source. help

Hi, can i use pixel api to send to GA4? I can't seem to make it work

Hello, while using the Php SDK, my events i'm sending via

Rudderstack::track

are showing in the live event viewer, however they all have a 400 error,

{
  "error": "Cannot read property 'replace' of undefined"
}

This is kind of a weird behavior since the that looks like a javascript error

Is there any way to fetch credit notes from Chargebee? I am using product catalog version 1. Currently I can only access the nested JSON objects within invoices, but they act as a preview of the credit note. I would need the credit note line items so that I can apply credits to the proper time period (and correct the MRR calculations).

Hello! I have another question regarding the JS and node SDKS. Facebook ideal use case to use both the pixel and the conversions API, so we can add the same pixel in rudderstack twice. Once with device mode disabled and once with enabled. Then, because these events have the same messageId Facebook will correctly deduplicate them. However we also send an

order completed

event from both the frontend and backend. These are two separate events so they are not deduplicated correctly (as they have the same name but a different messageId). Would it be possible to overwrite the messageId with a custom ID so I can explicitely mark these as duplicate? I think at the moment both SDKs do not support this

Hi! Would love to participate in the Tracking Plans feature. Link here

Do I need a specific version of the OSS Rudderstack to take advantage of GCS bucket for backups, as opposed to AWS S3? I'm running

"TransformerVersion":"20012022.081823","Version":"18012022.144846"

right now. Thanks! 🙂

Can you point me to a code example of transformation that adds a new column to the destination with a constant string literal, say source = "MAINWEBSITE"?

I have a question on the left panel of Transformation Run Test feature. How is that populated? If I click on various tabs on the top, what is supposed to happen? From where does it get a sample to test? Is there a help page for this? Thanks.

Hi Guys, first of all, thanks for this great project and all your work! I’m currently struggeling with getting shopify source to work with a self hosted data plane. I’ve installed the offical rudder shopify app in my store and configured the data plane url and writekey. Some events get an Ack, but for some events i’m getting this error (e.g. carts_create):

my-release-rudderstack-transformer-7c99ff4946-9ml2h transformer query_params undefined
my-release-rudderstack-transformer-7c99ff4946-9ml2h transformer CustomError: [Shopify Source] query_parameters is missing
my-release-rudderstack-transformer-7c99ff4946-9ml2h transformer     at getShopifyTopic (/home/node/app/v0/sources/shopify/util.js:24:11)
my-release-rudderstack-transformer-7c99ff4946-9ml2h transformer     at processEvent (/home/node/app/v0/sources/shopify/transform.js:63:24)
my-release-rudderstack-transformer-7c99ff4946-9ml2h transformer     at Object.process (/home/node/app/v0/sources/shopify/transform.js:92:20)
my-release-rudderstack-transformer-7c99ff4946-9ml2h transformer     at /home/node/app/versionedRouter.js:521:48
my-release-rudderstack-transformer-7c99ff4946-9ml2h transformer     at Array.map (<anonymous>)
my-release-rudderstack-transformer-7c99ff4946-9ml2h transformer     at handleSource (/home/node/app/versionedRouter.js:519:12)
my-release-rudderstack-transformer-7c99ff4946-9ml2h transformer     at /home/node/app/versionedRouter.js:557:15
my-release-rudderstack-transformer-7c99ff4946-9ml2h transformer     at dispatch (/home/node/app/node_modules/koa-router/node_modules/koa-compose/index.js:44:32)
my-release-rudderstack-transformer-7c99ff4946-9ml2h transformer     at next (/home/node/app/node_modules/koa-router/node_modules/koa-compose/index.js:45:18)
my-release-rudderstack-transformer-7c99ff4946-9ml2h transformer     at /home/node/app/node_modules/koa-router/lib/router.js:346:16 {
my-release-rudderstack-transformer-7c99ff4946-9ml2h transformer   response: { status: 400, metadata: undefined }
my-release-rudderstack-transformer-7c99ff4946-9ml2h transformer } []

I’m already drilled it down to this lines of code: https://github.com/rudderlabs/rudder-transformer/blob/33ca5824c6492f39a1ad6d22b1a1abacbce8ced1/v0/sources/shopify/transform.js#L63 and https://github.com/rudderlabs/rudder-transformer/blob/33ca5824c6492f39a1ad6d22b1a1abacbce8ced1/v0/sources/shopify/util.js#L23-L25 But I don’t understand why there is no query parameter, because i’m not proficent in go and dont understand where this

event

parameter come from. I’ve already tried to investigate myself by selfhost the https://github.com/rudderlabs/rudderstack-shopify-app and looked if the registered webhook are configured with the right query parameter, but this looks fine (see screenshot). So for me it looks like there is a problem in the backend or shopify transformer. Do you have any suggestions or can help? Thanks in advance 🙏