https://linen.dev logo
Join Slack
Powered by
# support
  • f

    faint-restaurant-74315

    02/23/2022, 11:10 PM
    strange because in the browser, it seems covered by the cert
  • l

    little-crowd-46307

    02/24/2022, 2:26 AM
    How do I request events from storage system to be replayed to a destination?
    n
    • 2
    • 1
  • s

    swift-doctor-91289

    02/24/2022, 3:34 AM
    Hi I would like to ingest data from Xero source to AWS S3 destination. May I know if it is supported by Open Source? Thanks.
    n
    • 2
    • 7
  • b

    bulky-kilobyte-26698

    02/25/2022, 7:22 AM
    Hey guys, the documentation for Facebook app events doesn’t show the React native integration. Is it not supported?
    k
    • 2
    • 1
  • b

    bulky-kilobyte-26698

    02/25/2022, 7:22 AM
    https://www.rudderstack.com/docs/destinations/advertising/facebook-app-events/
  • l

    loud-architect-29049

    02/25/2022, 9:15 AM
    Hello all. I have a quick question. If for instance I have a
    source
    set in Zendesk and another as Google Sheets (one workbook), would it be possible to use only one (Redshift)
    destination
    for both
    sources
    ?
    n
    • 2
    • 1
  • f

    faint-restaurant-74315

    02/25/2022, 3:38 PM
    Hi guys, I’m getting a lot of errors related to stats.go trying to write to localhost.. I’d like to disable this, please help
    n
    • 2
    • 1
  • a

    average-chef-82464

    02/28/2022, 1:47 PM
    Hello. I signed up with a free account over the weekend specifically to test out the Stripe source, but I don't see it available in my dashboard (screenshot attached). How can I get access to it?
    d
    • 2
    • 4
  • d

    delightful-zebra-58268

    02/28/2022, 2:18 PM
    hi! I'm trying to get enhanced ecommerce working with GA (UA), following this guide. I have enhanced ecomm enabled in RS and GA and all the steps are set up, but although the events get through to GA, the conversions > ecommerce overview and checkout behavior don't show any data. One thing I notice is that event labels in the RS documentation don't correspond to the gtag setup docs, but I assume enhanced ecomm should transform them to fit the destination, right?
    n
    • 2
    • 2
  • h

    hundreds-sugar-89101

    02/28/2022, 3:24 PM
    Hey folks! Sorry to bother, but I have been unable to find any related info in the docs. Does Rudderstack allow for an append-only load of the data in a destination? More specifically, our use case is to load data from Salesforce to BigQuery while keeping the history of the changes, so we are not interested in loading it upsert-style
    n
    • 2
    • 2
  • s

    strong-translator-738

    03/01/2022, 7:05 AM
    Server Sending Invalid Match Key Parameters for PageView Event Send to developer Actions Your server is sending an invalid email, external_id, fn, ln parameters value for your PageView event. This may be because there was an error in the parameter value. This may cause issues with the attribution and delivery optimization of ad campaigns that are using this event.
    d
    • 2
    • 1
  • s

    strong-translator-738

    03/01/2022, 7:05 AM
    anyone can help? we just setup facebook pixel as destination and get this error in Event Log
  • a

    adventurous-minister-89539

    03/01/2022, 12:16 PM
    Hello. I'm sign up to the Rudderstack Cloud and having trouble to make a destination with Gsheet. It keeps me getting 403. Is there anything wrong that I do?
    Copy code
    {
      "content-type": "",
      "response": "[CDM GOOGLESHEETS] Unable to create client for 25mdR5Vei0o3cqimcd5fDtLMPC googleapi: Error 403: The caller does not have permission, forbidden",
      "firstAttemptedAt": "2022-03-01T12:04:37.927Z"
    }
    n
    g
    • 3
    • 5
  • g

    great-motorcycle-75975

    03/01/2022, 3:08 PM
    Hey Team, I had been looking at blendo.co so that I could pipe in BambooHR data into a Panoply.io data warehouse. This appeared supported in blendo, but after signing up for rudderstack I do not see a connector. Is this no longer available?
    d
    • 2
    • 1
  • b

    best-lifeguard-1600

    03/01/2022, 4:40 PM
    Hello team! I'm checking out rudderstack as a way to bring data from various SaaS tools into a BigQuery data warehouse. Today I built the first pipeline with PipedriveCRM. While most of the objects synced fine, there were a few errors I couldn't really understand (as shown in the screenshot). Is this common? Can anyone provide any context?
    🎫 1
    ticket engg 1
    n
    • 2
    • 8
  • l

    little-analyst-44359

    03/02/2022, 9:06 AM
    Hi team, we’ve been trying to push a few events onto Rudderstack via a webhook. After hours spent on looking into the code, we feel things seem fine on our end, yet events don’t get registered on RS. Some help here would be really appreciated. Can share write IDs if needed.
    ticket cs 1
    h
    s
    • 3
    • 9
  • t

    tall-oyster-66145

    03/02/2022, 10:54 AM
    Hello, I’m trying to connect ActiveCampaign with Snowflake, everything seems to be ok, but I would like to access to Contact tags, but unfortunately this ressource doesn’t appear in the integration. Is it something you could add ?
    ticket cs 1
    🎫 1
    • 1
    • 4
  • a

    acoustic-shoe-30715

    03/02/2022, 2:42 PM
    Hello, i have a question about GDPR. Is it save to use rudderstack cloud in the EU?
    🎫 1
    s
    • 2
    • 2
  • b

    billowy-painting-50545

    03/02/2022, 3:02 PM
    Hi, In order to integrate with Facebook pixel, I would like to know how Rudderstack collects parameters such as fbclid (the Facebook click id). The documentation only mentions other parameters such as: campaign names that Rudderstack collects. Thanks.
    🎫 1
    b
    • 2
    • 3
  • s

    stocky-london-26622

    03/02/2022, 9:59 PM
    Hi, when adding a new Facebook Ads Source I get the error:
    Copy code
    {
      "error": {
        "message": "(#2635) You are calling a deprecated version of the Ads API. Please update to the latest version: v12.0.",
        "type": "OAuthException",
        "code": 2635,
        "fbtrace_id": "AQ6ZD3rmzLyWoo7eyO_E6xa"
      }
    }
    🎫 1
    n
    • 2
    • 2
  • s

    stocky-london-26622

    03/02/2022, 10:06 PM
    What can I do?
  • p

    plain-television-57333

    03/02/2022, 11:04 PM
    Hi, i connected our snowflake table that I would like it to sync to heap, but even though transformation testing is successful, it's still failing... not sure where to look for logs and samples of the data being sent. any help would be appreciated! Thanks!
    🎫 1
    s
    • 2
    • 4
  • b

    brash-caravan-60006

    03/03/2022, 12:02 AM
    Hi there! We're seeing the following error during syncs of some events:
    Copy code
    pq: Value too long for character type
    I've identified the likely cause to be that the value of
    context_page_referrer
    exceeds the length of
    character varying (512)
    in our warehouse. Is it possible to change this column type to a longer limit or prevent this issue from happening in some other way?
    n
    • 2
    • 9
  • b

    brash-caravan-60006

    03/03/2022, 12:03 AM
    I think this is perhaps an issue with the default schema that rudderstack chose for our warehouse tables, so I imagine other users would encounter the same problems
  • c

    calm-controller-36955

    03/03/2022, 12:33 AM
    Hello! Is google adwords not supported as a source anymore?
    n
    • 2
    • 4
  • b

    brash-caravan-60006

    03/03/2022, 12:44 AM
    Also meta question - is this channel the ideal way to contact official support?
    👀 1
    n
    • 2
    • 3
  • b

    broad-nail-47782

    03/03/2022, 12:22 PM
    Hello guys, I have been facing issues with sync from my sources to Postgres DB. So early on it was working fine till I created two folders in my S3 one for staging and another one for prod. I have updated the S3 bucket name in the configuration of the destination. However, that resulted in failures with the syncs. I have opted out of this fix (two folders in a bucket) and created two separate S3 buckets to use for the staging app and prod. Now, this also didn't work and sync status exporting_data_failed appears to be the most recent sync. Older syncs all have the following error:
    1 errors occurred:
    5 errors occurred:
    NoSuchKey
    NoSuchKey
    NoSuchKey
    NoSuchKey
    NoSuchKey
    How to fix such an issue, do I have to remove the destinations and create them all overagin?
    🎫 1
    n
    • 2
    • 2
  • c

    chilly-vase-86922

    03/03/2022, 2:46 PM
    Hey folks. Is there any documentation on which JavaScript syntax is allowed in user transformations? For example, hitting "Run Test" in the web UI says that this transform will work — but when it's actually run against incoming events, it will fail with an error:
    SyntaxError: Unexpected token .
    Copy code
    // Fails, unless rewritten to not use optional chaining (`?.`)
    export function transformEvent(event, metadata) {
        if (event.context?.device?.id) {
            event.hasDeviceId = true
        }
        return event;
    }
    🎫 1
    n
    • 2
    • 4
  • p

    plain-television-57333

    03/03/2022, 3:38 PM
    Hi, I setup a sync from snowflake into heap, but a lot of rows are coming back invalid, we added in 8k of rows yesterday but only delivered 17. the sync mode is set to upsert, could that be the reason?
    🎫 1
    n
    • 2
    • 16
  • c

    chilly-vase-86922

    03/03/2022, 4:12 PM
    Are there any plans to support the top-level
    context
    field in the
    /v1/batch
    API endpoint on rudder-server? Segment supports it, however RudderStack doesn't support it. This is unfortunate because the RudderStack Java SDK (which is forked from Segment's) calls
    /v1/batch
    with the top-level
    batch
    array plus the top-level
    context
    field that should be merged into each event (e.g.
    {name=analytics-java, version=2.0.0}
    ). However, the RudderStack data plane seems to ignore
    context
    , and so none of our events sent via the Java SDK have a
    context
    field…
    🎫 2
    n
    • 2
    • 6
1...565758...127Latest