I suppose I could use transformations for this?

on the homepage it says Pro costs $750/mo

however in the upgrade flow it says $1250/mo

which one is correct?

I noticed the `identify`call payload sends traits inside

context

. Is that correct according to the spec? Shouldn’t traits live at the top level?

is this an issue with the JS SDK perhaps?

Hello! I'm not able to find the "*Register schema on AWS Glue*" option when adding an S3 destination. Does it still exist? Thank you!

Hi! I'm basically using the free hosted version trying to just get an http call to the api to work. Followed this guide: https://www.rudderstack.com/docs/rudderstack-api/http-api/ but am getting a http 429 (Max Requests Limit reached). I haven't really sent anything, so how is this possible? And how do I fix it?

Hey guys! We were using a startup called https://www.getlago.com/ that helps us do easy syncs between Metabase audiences/questions and downstream communication tools like customer.io. They discontinued their product and I’m wondering what I can use for those syncs. Does Rudder have a plan to have Metabase as a source for syncs? Would work like magic for us

👋 Hi all - hope Tuesday is treating you well! Had a quick Q on a sync from Xero to Postgres that I’m trying to troubleshoot - the sync mostly seems to work, but I can see some errors for specific resources, screenshot below. Any idea what might be causing this?

Hi there! 👋 Is the

event

of the

track

call the event key, that can't be duplicate ? Like, implementing 2 different user action like this

"type": "track",
"event":"add_contact"
"properties": {
 "contact_id": "$contactId"
}

"type": "track",
"event":"add_supplier"
"properties": {
 "supplier_id": "$supplierId"
}

would give me 2 tables: add_contact and add_supplier. But what if I'd like to have 1 table only, named add ? Could I use the properties and do something like:

"type": "track",
"event":"add"
"properties": {
  "label": "contact"
  "contact_id": "$contactId"
}

"type": "track",
"event":"add"
"properties": {
 "label": "supplier"
 "supplier_id": "$supplierId"
}

Thanks a lot for your help! ✨

Hi

I have a question. I hosted rudderstack and installed control plane, data plane on docker

I made all settings. I downloded config file from "Export Source config" In which directory should I put the file I downloaded from the option?

As a bit of feedback, I signed up with my personal gmail account. However it was difficult to get anything to work. I found out that my account was not on the "hosted / free tier". Which was because I hadn't used my "work" email and was on a free domain. The error I was getting was "Max Requests Limit reached". So if you see this, please reach out to support and they can enable the "hosted/free tier" on your account so that you can use the service

Hi all, I've used my corporate email address to connect with Google Ads (Google AdWords source). However, I'm getting the following error: This app is blocked I can't enable "Allow Less Secured App" since I've 2FA configured and it seems the only option available to me is to generate an app password. https://support.google.com/accounts/answer/185833?hl=en&authuser=1

I'm not sure how I can use an app password with Rudderstack. Has anyone had the same issue? or is there a workaround for this?

Hey! 👋 Is there a config to override this warning? We are self-hosting the data plane. Sorry couldn't find anything in the docs. Thanks! 🙂

[Rudder] info: Your message must be < 32kb. This is currently surfaced as a warning. Please update your code

Hi there! We’ve been running Rudderstack for a month now, and it has been going very well overall! We are running it on Kubernetes. Whilst checking our metrics a few moments ago, I realised that the volume for Postgresql is slowly filling up. We’ve set the limit to 40gb, which is quite a lot for a “queue”. What is the retention period? What’s the best way to free up some space?

Hi guys, We’re looking about the Transformations/API but in our board doesn’t show the Personal Access Token tab. This feature is it available for Open Source users?

Hi how does one upgrade to Rudderstack Cloud? I wanted to try the free trial so I could gauge the system first before taking any of the paid tiers But I accidentally signed up for the open-source version now whenever I try to sign-up for free trial using my email it redirects me automatically to the open source version.

Hello! We have a rudderstack sync running from Xero to MS Sql. Want to know that if make a table change like adding a new field to a table in MS Sql, which is being synced, will that break the rudderstack sync? (I hope not, but just want to be sure 🙂 )

When using the Group feature on RudderStack, sending to PostHog, how does RudderStack fill in the group type and group ID that PostHog requires? It looks like RudderStack only uses a group ID.

Hi guys, Is it possible to modify the event metadata while using the track API? I would like to add the user location as well

Hello, we are trying to integrate the Android RudderSDK with the latest version 1.3.0. Unfortunatly the event we send does not reach our server. And in the initialization logs we have a strange error Invalid Write key. We check multiple times and the write key is right.

2022-01-27 11:31:10.565 V/RudderSDK: Verbose: getInstance: instance null. creating instance
2022-01-27 11:31:10.565 V/RudderSDK: Verbose: getInstance: config present. using config.
2022-01-27 11:31:10.565 V/RudderSDK: Verbose: RudderClient: constructor invoked.
2022-01-27 11:31:10.565 V/RudderSDK: Verbose: getInstance: creating EventRepository.
2022-01-27 11:31:10.566 D/RudderSDK: Debug: EventRepository: constructor: writeKey: xxxxxxxxxxxxxxx
2022-01-27 11:31:10.567 D/RudderSDK: Debug: EventRepository: constructor: authHeaderString: xxxxxxxxxxxxx
2022-01-27 11:31:10.567 D/RudderSDK: Debug: EventRepository: constructor: RudderConfig: endPointUrl:OUR_RUDDERSTAK_ENDPOINT | flushQueueSize: 30 | dbCountThreshold: 10000 | sleepTimeOut: 10 | logLevel: 5
2022-01-27 11:31:10.568 D/RudderSDK: Debug: EventRepository: constructor: Initiating RudderElementCache
2022-01-27 11:31:10.568 D/RudderSDK: Debug: RudderElementCache: initiating RudderContext
2022-01-27 11:31:10.569 D/RudderSDK: Debug: Traits from persistence storage{.....}
2022-01-27 11:31:10.571 D/RudderSDK: Debug: Using old traits from persistence
2022-01-27 11:31:10.571 D/RudderSDK: Debug: ExternalIds from persistence storagenull
2022-01-27 11:31:10.577 D/RudderSDK: Debug: EventRepository: constructor: anonymousId: bad243c3403119fb
2022-01-27 11:31:10.577 D/RudderSDK: Debug: EventRepository: constructor: anonymousIdHeaderString: xxxxxxxxxxx
2022-01-27 11:31:10.577 D/RudderSDK: Debug: EventRepository: constructor: Initiating DBPersistentManager
2022-01-27 11:31:10.577 I/RudderSDK: Info: DBPersistentManager: getInstance: creating instance
2022-01-27 11:31:10.578 D/RudderSDK: Debug: EventRepository: constructor: Initiating RudderServerConfigManager
2022-01-27 11:31:10.578 V/RudderSDK: Verbose: Download Thread Id:934
2022-01-27 11:31:10.578 D/RudderSDK: Debug: EventRepository: constructor: Initiating processor and factories
2022-01-27 11:31:10.578 D/RudderSDK: Debug: EventRepository: initiateFactories: retry count: 1
2022-01-27 11:31:10.578 I/RudderSDK: Info: initiateSDK: Retrying in 2s
2022-01-27 11:31:10.583 D/RudderSDK: Debug: Downloading server config for writeKey: xxxxxxxxxxxxxxx
2022-01-27 11:31:10.583 D/RudderSDK: Debug: RudderServerConfigManager: downloadConfig: configUrl: <https://api.rudderlabs.com/sourceConfig?p=android&v=1.2.1&bv=31>
2022-01-27 11:31:10.926 D/RudderSDK: Debug: RudderServerConfigManager: downloadConfig: response status code: 400
2022-01-27 11:31:10.926 E/RudderSDK: Error: ServerError for FetchingConfig: {"message":"Invalid write key"}
2022-01-27 11:31:10.926 D/RudderSDK: Debug: Server config retrieval <http://failed.No|failed.No> config found in storage
2022-01-27 11:31:10.926 E/RudderSDK: Error: Failed to fetch server config for writeKey: xxxxxxxxxxxxxxx
2022-01-27 11:31:11.795 D/RudderSDK: Debug: EventRepository: dump: eventName: homepage
2022-01-27 11:31:11.799 D/RudderSDK: Debug: EventRepository: makeFactoryDump: factories are not initialized. dumping to replay queue
2022-01-27 11:31:11.799 V/RudderSDK: Verbose: EventRepository: dump: message: {"anonymousId":"bad243c3403119fb","channel":"mobile",......}
2022-01-27 11:31:11.800 D/RudderSDK: Debug: DBPersistentManager: saveEvent: Inserting Message {"anonymousId":"bad243c3403119fb","channel":"mobile".......} into table events as Updated at 1643279471800
2022-01-27 11:31:11.802 I/RudderSDK: Info: DBPersistentManager: saveEvent: Event saved to DB
2022-01-27 11:31:12.579 E/RudderSDK: Error: WRONG WRITE_KEY

Any idea ?

Transformations don’t seem to be able to add new properties to a group call, is that right?

Hi, I had a sync job using the Pardot connector. It's failing with the error message that Authentication using api_key is no longer support. Salesforce OAuth access is required. I know Pardot made this change, but your documentation still refers to the api key and I see no way to do OAuth with your connector.

What's the recommended way to add tracking to anchor links? I know RdS uses the Beacon API. How should I set up the track event so that it's non-blocking but also doesn't fall victim to a race condition? (We use Gatsby, though I don't think it should matter in this case)

Hi People, We are using Rudderstack Cloud to move our PipeDrive CRM data to an Azure SQL Server database (ELT pipeline). Previously, we used Blendo. We noticed that there are some gaps with the resources we need versus the resources offered.   Specifically, we are missing stages and pipelines. I looked over the transformation documentation (with the idea that I can add a transformation which will add these resources), but I am still a newbie with Rudderstack. Can you assist with some direction on how to get started here? Thanks, Patrick

Hi, we have an issue in rudderstack where attribution information like source, medium fields are missing and have some corrupted values is this something you've seen before? thank you kindly