Hi guys. Is it possible to create specific workspaces for manage sources and destinations by context? It’s complicated see many line crossing between many sources and destinations. Thank you.

Question: Does Identify support lists of traits? If a user has multiple values for an Identify Trait can we pass a list? Or only one. For example, our users: • Have multiple email addresses • Have multiple phone numbers • Work for multiple companies Types are described as

String

… but are they

String[]

?

Hi guys, I wanted to do an export form QuickBooks to BigQuery, I see the sync files *.json.gz in the Cloud Storage Bucket, but no table created in Big Query. Did anyone had the same issue with BQ?

Hi there, I'm on rudderstack cloud and I'm running into a Bad Request Error code 400 when trying to send an event to a destination: Invalid message type. Type assertion failed Is there a way to debug that? Transformation tests seem to work correctly.

Hi! We are using rudder stack with Google Analytics in cloud mode. So we don’t have google analytics cookie on the site. What would be the best way to populate remarketing audiences in Google Ads? Should we start to deploy google analytics on the device? Can’t it be done via cloud connection?

Hi I need help connecting a new Netsuite source. I’m stuck in the Rudder Restlet URL

Wanting to get a billing statement, or report, for our previous billing period's usage. Is there a way to do that in the portal? I can only see the current period.

Hi folks, this is likely a very basic question. If we self-host the data plane, are there any product functionality limitations provided that we subscribe to the appropriate control plane that is cloud hosted?

Can we add support for recording screen views in Clevertap Device Mode? Are there any technical limitations? FYR - https://www.rudderstack.com/docs/destinations/marketing/clevertap/#screen

Is there a way to customize the ingestion URL where we send events from the browser?

Hey all! I've got a client that has had big pushback from legal and they need to drop Google Analytics entirely. We're looking for an alternative open source which they can run locally and then pass over to other tools and do reverse etl (without sharing IP addresses to Google even in the HTTP requests). I know Rudderstack started as open source, is it that the JS libraries are open source but the reverse etl admin panel + event forwarding is all part of the cloud package? Ideally we want self hosted open source without data leaving our cloud unless explicitly forwarded by us. Is this something RS can do?

Hey, I seem to be experiencing some technical problems, and I have no idea how to move forward. I’m on the free tier of the hosted version, well within the limits, and my customer.io source stopped ingesting the events. I tried creating a copy of it, but that one isn’t working either. • When I press “Send test event” in customer.io on the first source, it fails with code 400 • When I test the second source, it seems to send fine, and even in the “Live events” view I can see real events coming in – but in Event delivery it says 0 ingested, and my destinations don’t get any new events. A separate issue, some postgres syncs are failing with

1 errors occurred: 1 errors occurred: pq: canceling statement due to statement timeout

and I don’t know how to debug this. I increased the timeout on the DB, but that didn’t help. Any ideas where to look and what to try?

Hi! We are trying to create a Custom Audience in Facebook Ads using Python as the data source, but we are not able to find the method to send an event like this:

{
  "type": "audiencelist",
  "properties": {
    "listData": {
      "add": [{
          "EMAIL": '<mailto:name1@abc.com|name1@abc.com>',
          "FN": 'name1'
        }
      ]
    }
  }
}

Can you show us in the documentation how we do that?

Hello! I’m trying to connect to my postgres data warehouse as a source, but I’m not sure which ip addresses to whitelist. Are they the same as these ones?

Hey all New to rudderstack, I have this payment system that I would like to direct all the transactions as they come in to a rudderstack. Currently have it configured to the AWS which is not mine. So I want to send it to rudderstack and than move the data to different areas. the issue is the Rudderstack dataplane does not have access key and secret. And I can not save the without a secrete.

hi i work at a small startup that currently uses segment; i was hoping to get an understanding of what would be the best fit for my company. currently we have ~70k "MTU"s or monthly tracked users, and make ~8 million "API calls and objects" according to our usage dashboard. i have no idea how that compares to the metrics used in Rudderstack; for instance the free version includes up to 5 million events per month. for context i inherited segment when i joined the startup (director of engineering); currently really struggling with justifying the staggering cost of segment at our size of operations. i am extremely familiar with event-sourcing and event-driven architecture in general, and Rudderstack seems to understand this pattern more than Segment, at least on face value and looking through the docs a bit; not saying we have an event-sourced system now or even in the near future, but it would be nice to integrate a way of capturing marketing-domain data in this kind of pattern as we evolve towards such a future. I see Rudderstack has a built-in destination to Kafka for instance. Would the recommendation be to use your self-hosted option (what do i miss out on by going this route, assuming my nascent engineering team can handle the integration; dashboards/admin tooling only in paid, rudderstack-hosted plans etc?)or perhaps the Pro option or Enterprise at our current Segment volume? perhaps a connect to someone on the sales team might be of help here. also joined the slack here to seek perspective from other startups in a similar situation that made the move to RudderStack if anyone might be willing to share. thanks!

Hi all, I’d like to ask if it’s possible to integrate Rudderstack and Zoho? I can’t find a built-in integration, so any ideas will be more than appreciated. Thanks in advance!

Hi everyone, I was wondering if it’s possible to turn on SSL when connecting to a data warehouse as a source. I see some documentation on this for data warehouses as a destination, but that’s it.

I can't add Google Ads

Hey guys, I am using the firebase sdk @early-stone-68655/rudder-integration-firebase-react-native, and trying to track

Payment Info Entered

event. The event arrived to rudderstack but did not appear on Firebase.

Hello guys, I am checking android vitals, and found an app crash related to Rudderstack library

java.lang.IllegalArgumentException:

at com.google.gson.Gson.checkValidFloatingPoint (Gson.java:359)

at com.google.gson.Gson$1.write (Gson.java:327)

at com.google.gson.Gson$1.write (Gson.java:313)

at com.google.gson.internal.bind.TypeAdapterRuntimeTypeWrapper.write (TypeAdapterRuntimeTypeWrapper.java:69)

at com.google.gson.internal.bind.MapTypeAdapterFactory$Adapter.write (MapTypeAdapterFactory.java:208)

at com.google.gson.internal.bind.MapTypeAdapterFactory$Adapter.write (MapTypeAdapterFactory.java:145)

at com.google.gson.internal.bind.TypeAdapterRuntimeTypeWrapper.write (TypeAdapterRuntimeTypeWrapper.java:69)

at com.google.gson.internal.bind.ReflectiveTypeAdapterFactory$1.write (ReflectiveTypeAdapterFactory.java:127)

at com.google.gson.internal.bind.ReflectiveTypeAdapterFactory$Adapter.write (ReflectiveTypeAdapterFactory.java:245)

at com.google.gson.Gson.toJson (Gson.java:704)

at com.google.gson.Gson.toJson (Gson.java:683)

at com.google.gson.Gson.toJson (Gson.java:638)

at com.google.gson.Gson.toJson (Gson.java:618)

at com.rudderstack.android.sdk.core.EventRepository.dump (EventRepository.java:555)

at com.rudderstack.android.sdk.core.RudderClient.track (RudderClient.java:195)

at com.rudderstack.react.android.RNRudderSdkModule.track (RNRudderSdkModule.java:112)

at java.lang.reflect.Method.invoke (Native Method)

at com.facebook.react.bridge.JavaMethodWrapper.invoke (JavaMethodWrapper.java:372)

at com.facebook.react.bridge.JavaModuleWrapper.invoke (JavaModuleWrapper.java:151)

at com.facebook.react.bridge.queue.NativeRunnable.run (Native Method)

at android.os.Handler.handleCallback (Handler.java:938)

at android.os.Handler.dispatchMessage (Handler.java:99)

at com.facebook.react.bridge.queue.MessageQueueThreadHandler.dispatchMessage (MessageQueueThreadHandler.java:27)

at android.os.Looper.loopOnce (Looper.java:226)

at android.os.Looper.loop (Looper.java:313)

at com.facebook.react.bridge.queue.MessageQueueThreadImpl$4.run (MessageQueueThreadImpl.java:226)

at java.lang.Thread.run (Thread.java:920)

Any help with it ?

Hey guys Im wanting to trial out rudderstack cloud for Xero integration Wondering if someone can help turn my account to trial please it@ccare.org.au

This message was deleted.

Hi all! I have a use-case question: our marketing team uses 4 criteo tags for different countries. We know in which country the user is, so we need to have some logic like this:

if lang == "US": use criteo tag A
else if lang == "GB": use criteo tag B
...

Is this supported by rudderstack at all? The only thing I can think of is to use 4x a javascript source and link them to the different tags, but that doesn’t work quite well with the gatsby-rudderstack plugin as it server side renders the write key. Thanks!

We are evaluating RudderStack and I have a question on transformations. We are collecting data from JS SDK in an S3 bucket where I believe the files are built up rapidly. Our ETL team wants to process those files through IICS. They are getting some JSON errors, for example, the traits object is empty. Can you give an example of a transformation to add to S3 destination that will remove the traits key or maybe populate it with a dummy entry? We are new to these transformations and want some help there. Thanks.

Hi Team, We are using AWS S3 as destination where rudderstack job is creating files but files are having very different default names(huge Alphanumeric) and job has created these files in some folders which are also having very different default names so, How can we override this default names and give names according to our use case?

Hi support team, I’ve setup an AppsFlyer connection through RudderStack to send S2S events.I consistently receive events on my Android AppsFlyer project but none on my iOS one. My understanding is that only one integration is necessary for both platforms (given that I have a unique AppsFlyer Dev Key and that my AppsFlyer RudderStack configuration contains both Android App ID and Apple App ID). Your help would be greatly appreciated here! Many thanks

Hey everyone! Quick question: When I call the "Identify" call from the backend (not from the JS SDK) then the user's location/ip is wrong because it takes the server's ip/location. So do I need to grab the "anonymous ID" from the JS SDK and add it to the backend call so that it doesn't create a new "anonymous id"? Or am I doing something wrong?