5 - I’m planning to use Cloudflare in front of my RudderStack endpoint. Can this have any impact on RudderStack? Ex: RudderStack use request IPs? can it use a http header with the real IP?

I know those are a lot of questions. Thanks in advance 🙏🏾

👋 Hello, team!

I try to install RudderStack using FlutterSDK, run as debug mode I can get event tracked via live events. But, when I run as release mode I can’t get event tracked. Anyone can help me? Maybe any missing configuration?

https://segment.com/product/personas/ is there an alternative solution that allows me to identify users like this, which can be connected to rudder?

Hello, I'm having difficulty in logging into Blendo and process our pipelines. Could someone please take a look at my account which is under email id: tsbtapp.admin@trinitysolarsystems.com . I'm from Trinity Solar.

Anyone else having issues loading the web interface? Sidebar loads but I’m getting 500 errors of the main content.

I’m getting a “Cannot convert undefined or null to object” when loading the workspace https://s.trades.org/P8u6m6L6

I need to change the email on my managed account. please let me know how to do it as I did not see an option to do it in the UI.

Hello Team, I am trying to run an aws lambda function that uses rudder-sdk-python. Created a lambda layer with the library and the function runs. But the events are not reaching rudderstack servers. Double checked the write key and data plane url. Tested the same code in my machine and it works. Can someone help here? Python versions - I tried with 3.9 and 3.8 Thanks in advance.

Hello Everyone. I’m trying to connect Digitalocean Spaces instead of AWS S3 for backup. Using the Rudderstack helm chart, my config in

values.yaml

looks as follows:

extraEnvVars:
    ...
    - name: JOBS_BACKUP_BUCKET
      value: "rudderstack-bucket"
    - name: JOBS_BACKUP_PREFIX
      value: "backup"
    - name: DO_SPACES_ENDPOINT
      value: "<http://fra1.digitaloceanspaces.com|fra1.digitaloceanspaces.com>"
    - name: DO_SPACES_ACCESS_KEY_ID
      value: "<access_key_id>"
    - name: DO_SPACES_SECRET_ACCESS_KEY
      value: "<access_key>"
    - name: JOBS_BACKUP_STORAGE_PROVIDER
      value: "DIGITAL_OCEAN_SPACES" 
    - name: LOG_LEVEL
      value: "DEBUG"
    ...

I get no errors, but also no backup files in my DO space. Is there anything I need to additionally configure?

Hey guys, I'm trying to setup my first warehouse with rudderstack self-host. I configured everything for Snowflake and GCP. My events are sent to GCP however I still have this error when syncing Snowflake : SF: snowflake alter session error : (390201 (08004): The requested database does not exist or not authorized.) I've checked and my RUDDER_USER do have access to the database. After hours of trying I've come to ask some help here 😄 Thank you very much, Antoine

Hey everyone, I’m trying to set up a custom domain for Rudderstack, since I need to connect with it via a https domain name. When following the docs and using CloudFront, I am unable to set up the Data Plane as an origin, since it says it must be a domain name instead of an IP address. Any ideas? Thanks, Joshua

Hi there! I’ve got a question regarding the Reverse ETL feature: Warehouse Actions. Is it possible to use it to sync other things than customer data? For example, syncing accounts, deals, sending events to append to customers, etc... Based on my research and tests, it seems that it only syncs customer data from a customer/contact table in the DWH to a customer/contact “object” in the destination. Did I miss something?

Hi, We're facing an issue with building our flutter app - getting 502 on rudderstack SDK (we're on rudder sdk v1.05, flutter 2.2.1) suggestions? thanks!

FAILURE: Build failed with an exception.

* What went wrong:
Could not determine the dependencies of task ':app:processDevDebugResources'.
> Could not resolve all task dependencies for configuration ':app:devDebugRuntimeClasspath'.
   > Could not resolve com.rudderstack.android.sdk:core:1.+.
     Required by:
         project :app > project :rudder_sdk_flutter
      > Failed to list versions for com.rudderstack.android.sdk:core.
         > Unable to load Maven meta-data from <https://google.bintray.com/exoplayer/com/rudderstack/android/sdk/core/maven-metadata.xml>.
            > Could not get resource '<https://google.bintray.com/exoplayer/com/rudderstack/android/sdk/core/maven-metadata.xml>'.
               > Could not GET '<https://google.bintray.com/exoplayer/com/rudderstack/android/sdk/core/maven-metadata.xml>'. Received status code 502 from server: Bad 
Gateway

Hi! We're using RudderStack already for some time, but last month we're getting strange behavior. We're using official c# client and pretty frequently we're getting timeout error. It seems that default 10 sec timeout is too small now and even 25 sec is too small sometimes. I don't know what's the reason, cause we dont exceed limits on events per minute or per month. Does anyone know what could be the problem? Thank you!

hey there! we’re working through setting up enhanced conversions for google ads api. has anyone done this yet? i’m not seeing the documentation, but would greatly appreciate a link if it exists! main concern here is passing matching data with the call

Hey, I have my rudderstack SDK in my app sending events data to Posthog. Now I have created custom events/actions in Posthog which I want to sync with Facebook Pixel. I added Posthog as a Source but it is sending ALL events, including those originated in rudder already, back to Rudderstack. I only want to send the custom, new events/actions created with PostHog’s Autotrack. How can I filter the events that I receive from PostHog?

Are there any detailed guides explaining how to connect RudderStack to Google Ads / FB Pixel / another comparable destination? There’s info on the configuration page but tbh it’s not the most clear in the world for ensuring things behave as expected. Case-in-point are the message above mine Google Ads and FB, respectively)

Question: when using the Facebook Pixel in Cloud mode, are any requests being made from the client to Facebook to capture the Facebook cookie ID? Or when in cloud mode is it only using the info we provide in identify?

Hey all - our team just set up a Rudderstack -> Redshift integration to send frontend events from our web app to our data warehouse. However, a lot of our events use the parameter

id

and I'm seeing the warning in the console now:

Warning: Reserved keyword used in properties--> id with track call

According to the docs, Rudderstack is supposed to handle this and insert the column as

_id

with an underscore, but I'm not seeing this come through in the warehouse. Is there a way to enable this or make sure the ID comes through, or do I need to modify my events to avoid the conflict?

2022-01-20T093612.593Z [Rudder] error: got error while attempting send for 3 times, dropping 1 events anyone seen this before? Node SDK

Hi! Does Rudderstack sample events on the free tier? I am only able to see 10% of expected events sent from my production app.

Hi I am trying to add google sheet as a destination on self-hosted rudderstack. I have provided the credentials and the sheet key. Given edit access of the sheet to the bot user, but still I am not able to successfully send the data. I get this error :

{
  "response": "400 GetPostInfoFailed with error: missing expected field : type\nmissing expected field : endpoint\nmissing expected field : method\nmissing expected field : headers\nmissing expected field : params\nmissing expected field : body\nmissing expected field : files\nin transformer response : {\"message\": {\"0\": {\"attributeKey\": \"messageId\", \"attributeValue\": \"1642770004527-59ebc718-11ee-4291-bf6b-ce83de3c684f\"}}, \"spreadSheet\": \"Sheet1\", \"spreadSheetId\": \"1xXXXXXXXXXXXXXXXXX\"}",
  "firstAttemptedAt": "2022-01-21T13:00:05.831Z"
}

I didn't add map-event to column. Is that necessary to add?

Hi, I integrated rudder-sdk-react-native (1.0.15) with my react-native project (0.64.2) and I am facing an incompatibility issue. Tried to upgrade to rudder-sdk-react-native (1.1.1) and still with the same error. is there any solution other than using --force command??

Hey guys ! I have some quick question to understand better how anonymous ID and user ID work together : • Can I send an anonymous ID AND a user ID in an Identify ? In Tracks ? Or do I need to separately send an Alias ? • What's the proper way to track events at a company scale ? For exemple if I want to track that company X publish a new job offer but I don't know exactly know who published it ? Currently I use a generic email (eventlog@company.com) but I assume there may be a better way of doing that • Why shouldn’t I use email as UserID since we could use an ALIAS if the user change its email address ? • Is there a way to deduplicate event ? Currently I use a hash but maybe Rudderstock does it automatically ? Thank you very much for your answers !

Hey all - we're trying to use a RS webhook destination to receive some events back into our application. On the integration page it mentions:

You can also set up your webhooks to verify that the payload requests are generated by an authenticated service, and not a third-party service pretending to be you. This way, you can protect the customer's sensitive information.

but I'm having trouble finding documentation on how to perform this payload verification. Can someone point me in the right direction?

Hey All - Our team just set up a Rudderstack -> Postgres integration Getting this error. Using Digital ocean Postgres database.

pq: no pg_hba.conf entry for host "23.20.96.9", user "doadmin", database "defaultdb", SSL off

I think this is coming because

sslmode = require

for Postgres. How can we add this in connection string ?

Can I use a transform to change more than two events into one? For example, if I want to combine multiple payment transactions with one order id.?

I’m using the Userlist destination (https://www.rudderstack.com/docs/destinations/marketing/userlist/) and we’re seeing all the “page” type events fail to sync as they are not supported. How do I avoid syncing those to avoid errors?