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    bland-fall-68870

    01/11/2022, 1:29 PM
    Does Rudderstack support multiple workspaces? What is the recommended approach to have separate dev/prod accounts?
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  • b

    bland-address-75069

    01/11/2022, 4:01 PM
    đź‘‹ Hello, team!
  • b

    bland-address-75069

    01/11/2022, 4:14 PM
    I am using rudder stack for react-native application and integrated FacebookPixel with my app using rudderStack which is working great. I am stuck with an issue with events sent to Facebook pixel that i wanted to ask the rudder support team. It would be very helpful if i can resolve this issue soon. I got this error reported on my Facebook pixel account related to
    external_id
    (which i was not sending from my app) in the
    App Backgrounded event
    (which is logged automatically by rudderStack). As mentioned in rudderStack integration with react-native documentation i am now calling
    identify
    function with external_id but the identify event logged in rudder_dashboard gives me this error which says (
    "error": "Advanced Mapping is not on Rudder Dashboard. Identify events will not be sent."
    ). I wanted to ask how can i send a unique external_id from my app code to resolve this issue.
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  • b

    bland-address-75069

    01/11/2022, 4:14 PM
    Any help will be great full. Thanks.
  • b

    bland-address-75069

    01/11/2022, 4:16 PM
    These are the objects of source and destination apps registered on rudder_stack.
  • g

    gray-airplane-78038

    01/11/2022, 6:39 PM
    Do you support integration with Magento 2?
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  • r

    rich-megabyte-73458

    01/12/2022, 11:02 AM
    Hi everyone. Can anyone give me some help please? New to Rudderstack but am stuck with Transformation. It runs OK but creates a 'tracks' table and a 'webhook_source_event' table. What is the tracks table please? Can't find any documentation on this
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  • r

    rich-megabyte-73458

    01/12/2022, 11:08 AM
    Also I have this payload: [ { "eventName": "deleted_deals", "eventType": "track", "payload": { "anonymousId": "bb6557a5-d18b-4ba7-86b3-5090aa113b6e", "context_source_type": "dave1", "event": "deleted_deals", "event_text": "smeg", "messageId": "3757ef0b-018d-4fb5-84c0-ba07e4b11d6c", "originalTimestamp": "2022-01-12T105603.184Z", "properties": [ { "appId": 349378, "attemptNumber": 0, "changeFlag": "DELETED", "changeSource": "API", "eventId": 2665773125, "objectId": 7488158391, "occurredAt": 1641984957334, "portalId": 9412099, "subscriptionId": 1385403, "subscriptionType": "deal.deletion" } ], "receivedAt": "2022-01-12T105602.491Z", "request_ip": "54.174.58.187", "rudderId": "e974afe6-29d9-442f-9f6e-e83b9cb5685f", "sentAt": "2022-01-12T105603.184Z", "timestamp": "2022-01-12T105602.490Z", "type": "track", "userProperties": {} } } ]
  • r

    rich-megabyte-73458

    01/12/2022, 11:09 AM
    I need to get the property "objectId" into the destination tables but it does not go. How do I do that please?
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  • g

    gifted-rain-29731

    01/12/2022, 11:45 AM
    HI everyone. Need a little help in setting up postgres as destination. I want to use rudderstack to collect data from user and then create table in my postgres db. So I can directly query for analytics. Is that possible?
    n
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  • b

    bland-fall-68870

    01/12/2022, 4:03 PM
    I’m trying to create an S3 destination, but it seems AWS access key and secret are required. According to the docs they should be optional. Anyone who can help me?
    s
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  • r

    rich-megabyte-73458

    01/12/2022, 6:18 PM
    Seems there's no help here today?
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  • w

    worried-sugar-57894

    01/12/2022, 7:35 PM
    Hello @narrow-rain-89253 We are still getting the same error . Could you please take a look?
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  • p

    plain-lock-98988

    01/12/2022, 7:56 PM
    Is RudderStack responding very slowly right now. We had our login take 6 seconds to minutes as we were calling rudderstack hosted via CURL in our PHP code.
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  • p

    plain-lock-98988

    01/12/2022, 7:56 PM
    Obviously we need to make it so this does not cause delays in the future, but is there an issue going on right now?
  • c

    creamy-diamond-3352

    01/12/2022, 8:18 PM
    Same issue here, it would be helpful if there was a status page, since I spent 30 mints trying to debug this on my end before looking on here
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  • p

    plain-lock-98988

    01/12/2022, 10:23 PM
    Well Sam glad you hear I'm not the only one
  • s

    stocky-wolf-98896

    01/14/2022, 12:31 AM
    Hello I accidentally signed up for RudderStack Open Source. Could someone assist me with converting it to a cloud account?
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  • w

    witty-cpu-26211

    01/14/2022, 5:27 AM
    I've added stripe as a source, and see new event data coming into my redshift DW. (yay!) but, is it possible to get historical data from stripe with rudderstack too?
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  • w

    wooden-leather-44136

    01/14/2022, 1:03 PM
    Hi Everyone, we’ve been using R in production (replica of 1 deployment on k8s + external Postgres on DO) as a replacement for Segment, and it’s been rock solid for weeks. Two days ago we’ve had hefty load and R went into a crash loop, claiming not getting enough DB connections. We’ve bumped up the DB to allow 100 connections and it’s been stable again. However, this is now a full blown Postgres cluster with significant cost involved. Can anyone point me to documentation on how to correctly configure R+Postgres, especially with multiple replicas and only one DB? It seems to me that each Rudder instance can have multiple Transformers, but needs its own DB?
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  • p

    purple-knife-51559

    01/14/2022, 7:56 PM
    how can i remove the ip from track and identify calls using the javascript website sdk? I've tried supplying various
    ip: ''
    &
    request_ip: ''
    properties to the traits, options, and context objects and no luck. (using v 1.1)
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  • b

    best-flower-4477

    01/16/2022, 12:02 PM
    I testing rudderstack cloud. Wanted to ask - for how long it is free? what are the free plan limits?
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  • b

    best-flower-4477

    01/16/2022, 12:38 PM
    What does limited time only mean here?
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  • b

    best-flower-4477

    01/16/2022, 12:44 PM
    Also - are transfomations not part of the free plan?
  • a

    adventurous-advantage-86833

    01/16/2022, 4:16 PM
    Hi, I’ve some questions about a projected deployment of RudderStack self hosted version. I’ve read docs about config, scaling, provisioning, etc; also searched this channel to be informed at basic level before asking. Some context: • I’m planning to deploy it to GKE using the Helm chart • The expected traffic is around 50 million events/month • I’ll be sending data from web and mobile apps • I’ll have one warehouse destination (bigquery) and around 3 or 4 “regular” destinations. • I’ll use the RudderStack hosted Control Plane.
  • a

    adventurous-advantage-86833

    01/16/2022, 4:16 PM
    Questions:
  • a

    adventurous-advantage-86833

    01/16/2022, 4:16 PM
    1 - I want to use a external Postgres DB on Google Cloud SQL. How I avoid postgres nodes on my k8s deployment?
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  • a

    adventurous-advantage-86833

    01/16/2022, 4:16 PM
    2 - How I instruct the RudderStack backend to use the external DB?
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    adventurous-advantage-86833

    01/16/2022, 4:17 PM
    3 - If I do horizontal scaling through 
    backendReplicaCount
     can those replica use a single external Postgres DB?
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  • a

    adventurous-advantage-86833

    01/16/2022, 4:17 PM
    4 - Any provisioning recommendation for the GKE cluster and the DB server? (See my expected traffic and destinations above)
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