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    brash-monkey-6429

    12/01/2021, 5:49 PM
    Hi everyone, I have a question regarding AppsFlyer integration. Rudder SDK already collects events such as Application Opened, Application Opened etc. I want to send two events to AppsFlyer. 1. Application Installed (along with the attributes) 2. Application Uninstalled Does Rudder send these events to AppsFlyer destination automatically or is there a configuration that I need to do? I will be using device mode integration.
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    thankful-greece-6767

    12/01/2021, 11:04 PM
    Hi there, We are trying to integrate Mixpanel as a Source, but get
    No response from server - Network Error
    as a pop-up. Have anyone experience this problem? I'll post the console log in the thread.
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    fast-fountain-88781

    12/02/2021, 7:40 AM
    How do i connect a destination that requires oauth2 creds (connecting to mautic)?
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    abundant-honey-91477

    12/02/2021, 8:29 AM
    I can't sync my data from Salesforce to S3, i've this error everytime...
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    future-queen-26634

    12/02/2021, 9:01 AM
    Hi i am trying to connect my js client to facebook pixel. I works fine custom events but doesnt do anything when i try to map my events to standard events
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  • b

    bitter-hospital-55342

    12/02/2021, 12:19 PM
    Hello, Why i'm getting this error on identify user id?
    async setAppUserId(userId: string): Promise<void> {
        const appsFlyerID =
    _await_ this.appsflyerService.getAppsFlyerUID();
        RudderClient?.identify(userId, null, {       externalIds: {         appsflyerExternalId: appsFlyerID       }     });   }
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  • d

    dry-pizza-75186

    12/02/2021, 4:45 PM
    Google Analytics Cloud Extract Source: Do you support filters & segments?
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  • b

    breezy-car-86927

    12/03/2021, 6:14 AM
    Hi Support Team, I signed up for Rudderstack Cloud, but my account appears to be for Rudderstack Open Source. Is there a way, I can switch to Rudderstack Cloud?
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    fast-solstice-64490

    12/03/2021, 1:40 PM
    Hi everyone, I'm running into some issue getting info from Hubspot into BigQuery. I have followed all the steps in the guide and BigQuery works for us as a source when sending data from BigQuery to Mixpanel. I should also add that the BigQuery source checks passed during creation (which checks so service account can be reached etc.) The Hubspot sync completes (in status view) in about 5 min with no signs of errors, but no table is created for the Hubspot data in my BigQuery dataset. Is there any known issues with this? How do I fix this problem?
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    average-kilobyte-5114

    12/03/2021, 1:45 PM
    Hi all, I’m trying to get FB ads and Google ads as a cloud extract source into rudderstack. However, both don’t work. When I try to connect FB I have given access to my account, select the page and attribution window and then it loads until I get a ‘Something went wrong’ error. The inspectors shows a
    /validate
    call that times out after 30 sec. We run a lot of ad campaigns, maybe some limit? However I cannot do anything to solve this. For Google ads it doesn’t work at all. I immediately get
    This app tried to access sensitive info in your Google Account. To keep your account safe, Google blocked this access.
    , so I cannot even connect. Any help would be appreciated!
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    bright-room-97374

    12/03/2021, 7:42 PM
    I'm trying to use the nodejs sdk with a very basic script, but live viewer isn't detecting anything
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    #!/usr/bin/env node
    
    const Analytics = require("@rudderstack/rudder-sdk-node")
    
    DATA_PLANE_URL = "<https://oliveinvesow.dataplane.rudderstack.com/v1/batch>"
    WRITEKEY = "21mtxWjtAvXWnayMaNCH1xtUaIS"
    
    const client = new Analytics(WRITEKEY, DATA_PLANE_URL)
    client.track({
      userId: "123456",
      event: "Item Viewed"
    })
    console.log("finished")
    process.exit()
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  • s

    sparse-engine-48042

    12/04/2021, 6:06 PM
    Hi All, Data is not syncing into rudderstack postgres destinations. Live events are flowing in source and destinations in app.rudderstack.com site. But no sync in postgres. There are very few active connections and no _1 jobs running. Previous batch got failed with error 'write tcp 10.0.4.13156544 &gt;10.0.1.245432: write: broken pipe'. Current batch got stuck. Can someone help understand the issue?
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    full-appointment-96366

    12/06/2021, 2:15 AM
    1. We have self hosted the Rudder with server configuration of 15 Core CPU & 32 GB RAM and Postgresql 8 Core CPU & 64 GB RAM. Seems our server and rds is working fine, we dont see any load or downtime. The request are getting increased and we dont see any issue. For around 8 hours rudder stack went to degraded mode due to sudden and we moved it to normal after 8 hours only. From that moment our sync is very delay. Since our server & postgresql load is under 15%, please tell us which parameter can speedup the sync delay and finish sync on time.
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  • s

    square-hairdresser-73558

    12/06/2021, 9:57 AM
    Hi team, needed some help trying to connect my chargebee data to BigQuery using Rudderstack.
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    fast-fountain-88781

    12/06/2021, 1:59 PM
    what is the timeline for zoho as a destination?
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  • s

    straight-machine-93573

    12/06/2021, 4:28 PM
    Hi all, need some guidance here to know how better RS can fit our client needs
  • s

    straight-machine-93573

    12/06/2021, 4:43 PM
    When using Facebook as destination, we get all fb_app_events discarded on fb side because this ... any idea how we can set this to TRUE before any event is triggered?
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  • s

    straight-machine-93573

    12/06/2021, 4:44 PM
    And on the AppsFlyer destination, any guidance on how we can get the AppsFlyer set before any automatic event is triggered (like application_installed, application_opened, etc)
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  • s

    silly-energy-96654

    12/06/2021, 5:21 PM
    Hello Support Team! how is everyone? @acoustic-tent-14434 and I are looking at some 500 errors from Rudderstack when trying to submit an event.
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    Error: Internal Server Error,
    at /usr/src/app/node_modules/@rudderstack/rudder-sdk-node/index.js:670:27,
    at runMicrotasks (<anonymous>),
    at processTicksAndRejections (node:internal/process/task_queues:96:5)
    This is the stack trace we have, I believe this is a response from rudder-stack services, but we are not sure the nature of the issue. The issue happened at this time twice. Dec 06, 2021 at 122553.461 (about 2 hours ago)
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  • s

    straight-machine-93573

    12/06/2021, 8:50 PM
    Hello, anyone on support about this? https://rudderstack.slack.com/archives/C01E4PLB135/p1638808984089400
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  • m

    mysterious-forest-39338

    12/06/2021, 10:09 PM
    Hi Rudderstack support team! 👋 I am working with one of your APAC customer (Rosemary Health), and they’ve relayed some questions over to me about the "Track Revenue per product" Amplitude Configuration Settings. The contact Justin Lew <justin@rosemaryhealth.com.au> says he has also reached out to your team for the same inquiry. Have the following questions about the behavior below: “Track Products once” is disabled “Track Revenue per product” is enabled • Order Completed event is sent with a single product. Expectation is that a “Product Purchased” event is sent as well but this is not happening. Is this expectation correct? • How should discounts be applied to “Product Purchased” events to reflect the correct revenue amount? E.g. Order Completed event with productA for $20 + productB for $16.99. An Order-level discount of $20 is also provided. How should the discount be added on the Order Completed event?
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  • s

    straight-machine-93573

    12/07/2021, 4:35 PM
    @narrow-rain-89253 @glamorous-mouse-54282 @lively-pillow-3752 as we have better understanding now about the difference between the PRO plan in a month-to-month basis and the annual contract about that without annual contracts, access to support and the observability is heavy impaired, and following the video comments about observability/alerting using grafana in the payment plans can we ask questions about: • how we can get the influxdb data exported to an external instance for our clients, so we can implement observability in our own side using the already exported metrics • any reference/guide in how the metrics can be get in the OSS version of RudderStack?
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  • e

    eager-scientist-37622

    12/07/2021, 9:16 PM
    Hello Rudderstackers, I was wondering if you may be able to assist me. My company has a pro workspace that we’d like to clone to test changes in a staging environment. Is there a way to duplicate a workspace or to export and import one’s whole configuration to a new workspace, but with a different data plane?
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  • s

    sparse-whale-77537

    12/08/2021, 4:57 PM
    Is the Warehouse Actions sync running incrementally, or does it do a full sync every run?
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  • s

    straight-machine-93573

    12/08/2021, 5:30 PM
    is not clear is for the FB APP EVENTS as destinations in CLOUD MODE we need to implement all of this ... https://rudderstack.com/docs/destinations/advertising/facebook-app-events/#adding-facebook-app-events-to-your-project
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    aloof-winter-62252

    12/08/2021, 7:55 PM
    Hi guys, Is there any way to get the current
    userId
    used by RudderStack SDK JS? As there is
    rudderanalytics.getAnonymousId()
    , I would like to do something like
    rudderanalytics.getUserId
    to find out whether or not an
    identify
    has already been done and, if not, call
    identify
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  • w

    witty-autumn-53342

    12/08/2021, 8:28 PM
    Hi all! We’re integrating the Rudderstack javascript sdk into our web application and a few questions come up. • Is it okay to expose the writeKey in the browser? • How rudderstack prevents the browser from flooding rudderstack and exceeding the events/min? Is there some rate limits on that? • Any best pratices or recommendations?
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  • m

    mammoth-carpet-79303

    12/09/2021, 6:57 AM
    I have this issue with the webhook source... not all of the webhooks are making it to the destination. They are showing on the "Live Events" page, but out of the 10 POST requests I send only 7 make it all the way to the destination. What could be the reason for this?
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  • b

    bored-planet-71508

    12/09/2021, 7:44 AM
    Hi, My CircleCI pipeline task to Download Dependencies for React Native Android native build is failing due to issue with the package
    "@rudderstack/rudder-integration-appcenter-react-native": "^1.0.0",
    . Herei is the log
    Copy code
    > Task :rudderstack_rudder-integration-appcenter-react-native:androidDependencies FAILED
    
    FAILURE: Build failed with an exception.
    
    * What went wrong:
    Execution failed for task ':rudderstack_rudder-integration-appcenter-react-native:androidDependencies'.
    > Could not resolve all artifacts for configuration ':rudderstack_rudder-integration-appcenter-react-native:debugRuntimeClasspath'.
       > Could not resolve com.facebook.react:react-native:+.
         Required by:
             project :rudderstack_rudder-integration-appcenter-react-native
          > Failed to list versions for com.facebook.react:react-native.
             > Unable to load Maven meta-data from <https://dl.bintray.com/rudderstack/rudderstack/com/facebook/react/react-native/maven-metadata.xml>.
                > Could not get resource '<https://dl.bintray.com/rudderstack/rudderstack/com/facebook/react/react-native/maven-metadata.xml>'.
                   > Could not GET '<https://dl.bintray.com/rudderstack/rudderstack/com/facebook/react/react-native/maven-metadata.xml>'. Received status code 502 from server: Bad Gateway
    
    * Try:
    Run with --stacktrace option to get the stack trace. Run with --info or --debug option to get more log output. Run with --scan to get full insights.
    
    * Get more help at <https://help.gradle.org>
    
    Deprecated Gradle features were used in this build, making it incompatible with Gradle 7.0.
    Use '--warning-mode all' to show the individual deprecation warnings.
    See <https://docs.gradle.org/6.9/userguide/command_line_interface.html#sec:command_line_warnings>
    
    BUILD FAILED in 1m 45s
    47 actionable tasks: 47 executed
    Can someone help on this. Not able to build android build because of this.
    c
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  • c

    careful-daybreak-58750

    12/09/2021, 9:25 AM
    Can anyone help us on this issue raised by @bored-planet-71508?
    Copy code
    My CircleCI pipeline task to Download Dependencies for React Native Android native build is failing due to issue with the package "@rudderstack/rudder-integration-appcenter-react-native": "^1.0.0",
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