https://linen.dev logo
Join Slack
Powered by
# support
  • r

    refined-stone-1555

    11/16/2021, 12:22 PM
    Hello I have some questions As shown in docs I have self hosted data plane and use control plane provided by rudderstack. I have also done the required steps by adding the tokens and all. The UI still shows 1000 event/min limit. This is for live events Now about syncing databases. Will the limit apply to syncing too, else how to I make sure I am using self hosted data plane in case on syncing stuff?
    n
    • 2
    • 1
  • v

    victorious-carpet-66294

    11/16/2021, 2:27 PM
    Hello there,  I'm having trouble bringing the conversions values to Facebook and Google Ads through RudderStack.  I set a property
    value
    into my conversion events but no values are sent to Facebook nor Google (see attached payload of one of my events).   Any idea on how to fix this? Do I need to change the property for
    revenue
    ? I also mapped the
    value
    as the Value Field Identifier in Facebook (see screenshot).  Thanks for your help,  Victor
    website_gift_card_payment_succeeded.json
    n
    • 2
    • 6
  • s

    straight-machine-93573

    11/16/2021, 2:35 PM
    Hi all, any proper way to use the Transformation examples as code for Libraries? This give an error:
    Copy code
    export async function IP2Location(event) {
        const enrichedEvent = event;
        if (event.request_ip) {
            const res =	await fetch('<https://api.ip2location.com/v2/?ip='+event.request_ip.trim()+'&lang=en&key=><IP2Location_API_Key>&package=WS9');
            enrichedEvent.geolocation = res;
        }
        return enrichedEvent;
    }
    Any idea?
    n
    • 2
    • 5
  • s

    straight-machine-93573

    11/16/2021, 2:42 PM
    Another question, is not clear if for the Cloud Mode in Facebook App Events destination, we need to add the Facebook SDK to the app or if this only for Device Mode ... the doc is not clear
    n
    • 2
    • 1
  • e

    eager-father-62369

    11/16/2021, 7:21 PM
    Hi! How can I go about debugging why I get this error message on a sync?
    Copy code
    Failed to trigger uploads for destId= ########: ECONNABORTED - timeout of 60000ms exceeded
    n
    • 2
    • 2
  • s

    swift-minister-59525

    11/16/2021, 8:56 PM
    Hi, we have a K8s
    rudderstack-helm
    instance and the transformer keeps restarting with "Does not have minimum availability" - even though we keep upping the resources, this is after recently upgrading our
    rudderstack-server
    / transformer versions. Has anyone else encountered this issue and happen to know a solution?
    n
    • 2
    • 22
  • s

    straight-machine-93573

    11/17/2021, 6:30 AM
    Hi all, coming thru all the threads about AppFlyer in the forum but need to confirm what we understand until now: • If we go the Cloud Mode way, the SDK is always? loaded in the device thru the Rudderstack SDK ... looking into guarantee the Appsflyer SDK is in the app when the first installation occur for attribution purposes, but looking into Cloud Mode to filter/transform/enrich the event we are going to pass back to Appsflyer • We can get and pass to the payload event send to RudderStack the AppsflyerExternalID
    n
    • 2
    • 2
  • w

    worried-tailor-13264

    11/17/2021, 9:04 AM
    Hey everyone. I have a pretty simple question. I was looking into integrating Mailchimp and Intercom with one of our sources. But I noticed the Mailchimp expects everything to come as First and Last Name while Intercom expects everything together. I wanted to put them both in the same source, is there any way to do this without using transformations? I wouldn’t want to upgrade just to have this working.
    n
    • 2
    • 2
  • f

    fast-fountain-88781

    11/17/2021, 2:16 PM
    if u connect a new destination how do u get all the old data into it? For example taking info from the warehouse and putting it into a new destination for example customer.io
    s
    n
    • 3
    • 2
  • h

    hundreds-morning-82075

    11/17/2021, 5:06 PM
    #support hey
  • h

    hundreds-morning-82075

    11/17/2021, 5:10 PM
    I'm new here, anyway to use custom Javasripts with Rudderstack?
    s
    n
    • 3
    • 2
  • s

    straight-machine-93573

    11/17/2021, 6:36 PM
    Hi, quick question ... Is safe to say that on iOS (after iOS 14) deviceId = AnonymousID = IDFV ????
    n
    • 2
    • 2
  • h

    high-afternoon-93414

    11/18/2021, 1:34 PM
    Hello all, I am facing an issue with the Pub/Sub Integration of rudderstack, in particular as a Destination. My goal is to forward some of the message fields as attributes on pubsub. Unfortunately these attributes are not evaluated. The configuration is the following. Do I need to have a particular version of rudderstack to make it work ?
    n
    • 2
    • 10
  • c

    calm-controller-36955

    11/18/2021, 9:26 PM
    Hello! I'd like to understand how Avo and Rudderstack work together and how to set things up. Do i need 2 SDKs installed to work with both applications? Avo's + Rudder's? OR does Rudderstack allow sending the data to Avo? Any docs i can read? What i've found does not really answer my questions: • https://hosting.avo.app/integrations/rudderstack
    f
    s
    • 3
    • 6
  • b

    bright-tiger-25875

    11/19/2021, 4:55 PM
    Hi All, I am looking to integrate Hubspot and Salesforce with BigQuery through Rudderstack. As both Salesforce and Hubspot will have customer data, I want to make sure both use BQ as the central source of truth. I am wondering how I can best set this up. I was looking into transformation to transform customer data and write it to a single table in BQ. But I am not sure if this is the right way of doing things? In an ideal scenario, one table (for each SF/Hubspot object, i.e., opportunities/deals, contacts, accounts, etc.) in BQ forms the single source of truth for both Salesforce and Hubspot.
    n
    • 2
    • 7
  • w

    worried-sugar-57894

    11/21/2021, 12:30 PM
    Hello! I am trying to connect Rudderstack to GA4, but dont see any events in GA4. Can see the data coming to Rudderstack Live Events. My project is built with Gatsby, have installed the Gatsby plugin for Ruddersack. Not sure if I need to add any configuration in GA4. Please guide
    f
    n
    • 3
    • 15
  • s

    straight-machine-93573

    11/21/2021, 3:25 PM
    Hi all, quick questions to confirm we are on track ... When we set EXTERNALID for using the AppsFlyer rudderStack is expecting this to come as follow? This is a how we are getting the info in Snowflake
    n
    • 2
    • 1
  • s

    straight-machine-93573

    11/21/2021, 3:27 PM
    And we need by force pass the appsflyer this way or can pass them as another properties/triats and them using this values on Transformations or in the AppsFlyer destination settings?
    n
    • 2
    • 1
  • s

    swift-teacher-76639

    11/22/2021, 4:53 AM
    Hi there. We haven’t been seeing our live events from Rudderstack appearing in our PostHog event logs for 12 days now. I’ve just checked the posthog live events on Rudderstack and we’re receiving this error:
    Copy code
    {
      "response": "{\"type\": \"validation_error\", \"code\": \"no_data\", \"detail\": \"No data found. Make sure to use a POST request when sending the payload in the body of the request.\", \"attr\": null}",
      "firstAttemptedAt": "2021-11-22T04:48:55.894Z"
    }
    Not sure what we’re to do about this error. if I check the events in the regular Rudderstack live event logs, each event has the correct data.
    n
    h
    • 3
    • 23
  • b

    broad-lamp-8097

    11/22/2021, 7:21 AM
    Are there best practices on how to keep your event labels clean and consistent across teams? We have a mix of websites + applications and want to join both data sets in our warehouse.
    n
    • 2
    • 1
  • a

    average-kilobyte-5114

    11/22/2021, 12:52 PM
    Hi, I have a quick question: if I add a destination in device mode which has cloud mode support, and then send an event via the cloud, will it be sent to that destination? Example: FB pixel destination added in device mode, but backend server sends an event to rudderstack via the node SDK. Does the FB pixel get the event from the backend server?
    n
    f
    • 3
    • 5
  • f

    full-family-2422

    11/22/2021, 5:17 PM
    Hey, is there a way to disable all cookie tracking within the JavaScript sdk?
    n
    • 2
    • 2
  • s

    straight-machine-93573

    11/23/2021, 1:53 PM
    Hi all, how we can get the current anonymousID on the SDK?
    n
    • 2
    • 6
  • e

    early-dentist-70749

    11/23/2021, 9:55 PM
    Hi guys, my name is Lucas, I'm a Brazilian frontend. I'm having trouble integrating the Posthog with Sentry on the Next Js. Anyone knows if I can make this integration on Rudderstack?
    n
    • 2
    • 1
  • s

    swift-teacher-76639

    11/23/2021, 10:11 PM
    Hi there I’m still looking for support on this thread! https://rudderstack.slack.com/archives/C01E4PLB135/p1637556800407400
  • n

    nutritious-piano-18876

    11/24/2021, 4:57 AM
    Hi all - is there a problem with the RS admin site right now?
    n
    h
    • 3
    • 3
  • n

    nutritious-piano-18876

    11/24/2021, 5:18 AM
  • g

    great-appointment-55357

    11/24/2021, 10:33 AM
    Hello, are you keeping a changelog to Rudder various docker images that are released regularly ? I can't find an updated changelog in any of the repositories and I rely on the blog to get to know about significant changes. What's the best way to stay up to date in what have changed ?
    n
    • 2
    • 1
  • r

    rich-furniture-49524

    11/24/2021, 3:19 PM
    Hi everyone, I have a open source plane using my resources, I’m received the error 400 when I try to send data by 
    application/x-www-form-urlencoded
      but when body is json  it work very well. Can Anyone  help me
    n
    • 2
    • 7
  • r

    rich-furniture-49524

    11/24/2021, 3:22 PM
1...444546...127Latest