hi all ... someone can explain the concept of workspace and how this can be used? can an account have multiple workspaces? each workspace have a custom or shared data-plane with other workspaces in the account?

Hello! We’ve started using RS and have some security concerns around not being able to specify which domain to accept events from. GA and similar products ensure you specify a domain but RS doesn’t have that capability. We’re using the javascript sdk, and as the key can be accessed by anyone from the browser (be decoding the base64 header auth key) , anyone can use this to send events to our Rudderstack instance. The advice we have gotten so far is to add a transformation to drop events that come from a different URL, but this could be mocked by someone. Interested to hear if others had a similar concern and how they approached it ?

Hello all. I encounter some issues on Zendesk sync into Redshift. For 2 tables it errors out as

Java heap space

. Until today it ran without any problems. Not sure what I can do, as even if i try resync them, same errors occur (for same tables):

Trying to create a new user in Intercom but it says Email or User ID is mandatory. That's the payload we're sending:

{
  "type": "track",
  "event": "user_created",
  "sentAt": "2021-11-10T12:26:45.825Z",
  "context": {
    "traits": {},
    "library": {
      "name": "rudder-sdk-ruby-sync",
      "version": "1.0.7"
    }
  },
  "rudderId": "42b258fb-b5a8-44a6-b80b-aca1e7ea3eb4",
  "messageId": "e6edbf42-6832-4263-bdce-4394f53501af",
  "timestamp": "2021-11-10T12:26:45.825Z",
  "properties": {
    "user_id": 517,
    "user_name": "John Hendriecks",
    "user_email": "<mailto:carsten+rudder3@paperless.io|carsten+rudder3@paperless.io>",
    "user_locale": "en_US",
    "user_position": "Founder / CEO",
    "user_created_at": "2021-11-10T12:26:43.721Z",
    "user_registration_type": "organic",
    "user_registration_provider": "email",
    "user_marketing_tracking_data": {}
  },
  "receivedAt": "2021-11-10T12:26:46.181Z",
  "request_ip": "116.203.74.70",
  "anonymousId": "96a2136b-5838-4653-acc0-b0c549eb342e",
  "integrations": {
    "All": true
  },
  "originalTimestamp": "2021-11-10T12:26:47.551Z"
}

HI! Can I start with RudderStack without DATA_PLANE_URL? Maybe set

""

? Where can I get it if I’m on a free account (not open source)?

Has anyone else had issues getting customer.io events to consistently come through Rudderstack? We’ve set it up as a source using a Webhook but we just get big spikes of events and then it stops sending any

Hi All. Events are not flowing in postgre destination. We are not seeing waiting entries in wh_uploads table. Could see live events in sources. Server is up and running. No S3 uploads. No memory issue in the server. Could someone see any issue here? Thanks in advance

Hi everyone, We created a destination for ClickHouse from two of our sources. We used S3 as our storage provider and the files are uploaded to the S3 bucket as we checked. But the events are not synced with ClickHouse. It seems there's an error with ClickHouse connection:

driver: bad connection

We didn't enable SSL for our ClickHouse server and so Secure is not enabled. We can immediately connect to our ClickHouse server via DataGrip or DBeaver. What is the problem? Maybe there's a problem with your driver.

Hi - I recently signed up for Rudderstack Cloud. However, when trying to setup a test connection to BigQuery I get the following message:

Only available in RudderStack Cloud
To use warehouse action Sources, try RudderStack Cloud, or Contact sales.

?

Hi all, just upgrade to a paid plan

can we need to use the Dashboard Dataplane url or need a new one from supports as per the documentation?

workspace is vlue-media

The dataplane URL you already have would work with the paid plan too

Hi everyone, we added support in the RudderStack helm chart to modify configuration variables (like enabling stats, increasing router workers, etc.). You can change them rudder-config.yaml and do helm upgrade to modify them

Hi all, what the best practice/strategy/advice for tracking multiple user_roles using custom apps for each role?

like riders vs drivers

android vs ios

single ingestion point and passing user_role as property or custom dedicated source for each combination?

👋 Bonjour à tous !

Hello I'm trying use the RudderStack Terraform provider so that I can configure destinations via Terraform. I follow these instructions: https://registry.terraform.io/providers/rudderlabs/rudderstack/latest/docs/guides/config#creating-config -- in order to obtain a configuration JSON. However it always fails with "Unauthorized" error. I use my personal access token with Read/Write access, but it doesn't work. Could you advise about how to resolve this issue? Maybe there are other ways to obtain a configuration JSON for Terraform?

Hi, in the dashboard when click "sync Now" button we get this error

Failed to trigger uploads for destId= 20qpG0ZMlqvjleYQ5hPhCqArvEe: rpc error: code = Internal desc = grpc: error while marshaling: proto: Marshal called with nil

The sync work and we see the details if we hit refresh button

I have more than 2000 rudder_staging tables in my postgresql warehouse, is it safe to drop them and whatever is actually needed would be re-created?

Hey, does anyone have an idea what I should start looking at if the data ends up in

gw_

tables, but does not seem to do anything in the transformer. I do not see anything in the

live view

section of the transformer (no errors), but the transformers seem to be doing something (CPU is active).

Guys, if you specify flushQueueSize = 5. That this event will not get to the server of a rudderstack while will not type these 5 events? How it is possible to establish flushQueueSize = 5 thus so that each installation got to the server of a rudderstack? I need to pass this event on to AppsFlyer and it turns out that if I put the optimization under the installs, then in fact I will not get them. https://rudderstack.com/docs/stream-sources/rudderstack-sdk-integration-guides/rudderstack-android-sdk/#configuring-your-rudderstack-client

👋 I have the helm installation of rudderstack running on kubernetes (with the telegraf sidecar). I'm looking to monitor metrics for up-time. Specifically whether the server leaves normal mode. (

recover.mode_normal

). Currently I'm mystified. That specific metric doesn't seem to get published, whereas a bunch of other metrics are. I've tried a couple of the docker image versions from docker hub:

1-alpine

,

11112021.092401

, and

02112021.103757

, but none show the metric. The strange thing is that if I run from source, with the same configuration, on the same git version (

8a3b7376c5172ba7387b68eadd5ffb85b5f6e3c2

), then the metric does show up. Any idea where to look next? Happy to provide further details to debug.

Hi 👋 I'm self-hosting Rudderstack, when I inspect the events on the browser console I can see 200 status on all my events, and similarly when I trigger an event from node I don't get any rejections. But I'm not seeing the events flowing to my destinations. When I look at the logs of the server, I don't see anything being logged when I get 200 (the live debugger does show the events as I expect), though if I force a wrong writeKey to get a 400 I can see stuff being logged. When I look at

gw_jobs

table I can see my event in there, but

gw_job_status

doesn't show any errors, and neither does

proc_error_*

tables. What else can I do to debug this?

Hi - been trying to connect customer.io to Rudderstack. However, it works for a couple of hours and then the integration stops sending any events. Any ideas what could be causing this?

Hi all, anyone have idea if RudderStack can get all setting (or a list of) the cookies in the browser when the page is visited and a track_page_view is throw? We are exploring how we can add this session cookies (1st and 3r parties like fb/dsp/adnetwoeks) as traits to our tracking.

Hello! Not sure if this is the right channel for this question but we are streaming our data into S3 (to be queried by Athena) and I was wondering if we could configure how we partition the data by year / month / day By default the data written like so ((I think this random string relates to a key but I’m not sure.. I would like to remove this if possible)

<bucketname>/<foldername>/<randomString>/<yyyy-mm-dd>/<uuid>.json.gz

e.g 
<bucketname>/<foldername>/<randomString>/<2021-11-16>/<uuid>.json.gz

I’d like to partition the data like so

<bucketname>/<foldername>/<randomString>/year=<yyyy>/month=<mm>/day=<dd>/<uuid>.json.gz

e.g 
<bucketname>/<foldername>/year=2021/month=11/day=16/<uuid>.json.gz

So I’d like to remove the random string, and partition the data based on the year/month/day it is received. Interested to hear how others using S3 as a source this have approached this ? There is a possibility of piping to kineses and then partitioning.

Does rudderstack control panel lite not have cloud sources?