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  • s

    stocky-elephant-42978

    10/29/2021, 10:53 AM
    hi, using warehouse destinations to BigQuery. What defines the datatype of the destination column? for example I have float values in the event but the destination field in BigQuery was created as INT. Any recommendations?
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    loud-rainbow-88645

    10/29/2021, 4:55 PM
    Hi I begin testing rudderstack in trial mode via postman I am using https://hosted.rudderlabs.com/v1/identify url and write key (of a source connection) as username I always get "Invalid Write Key" any idea ?
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    magnificent-dog-78206

    10/31/2021, 5:16 PM
    Hello everyone, Im trying to set postgreSQL as a destination of a NodeJS tracker. I get this error:
    backend_1        | 2021-10-31T17:13:08.419Z	ERROR	batchrouter/batchrouter.go:362	BRT: Error uploading to S3: Error: no storage bucket configured to uploader
    backend_1        | 2021-10-31T17:13:08.419Z	ERROR	batchrouter/batchrouter.go:461	BRT: Error uploading to object storage: no storage bucket configured to uploader 20EvRhVI2oIbpu8FgiGvFWqGvFD
    Does anyone have a clue why its not working ? What is the uploader and how to configure it ? There also no table create in my postgreSQL Database on AWS.
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  • a

    alert-restaurant-13560

    11/01/2021, 1:58 PM
    Hello!! I am having trouble configuring the ngnix in GKE, I am getting this error
    default backend - 404.
    I found this PR open, trying to solve the issue. Although when I try to apply the changes to the helm chart, I continue having the same error.
  • g

    great-magician-10349

    11/01/2021, 2:08 PM
    Hello, we are using rudder stack, self hosted data-plane. been working fine so far, but just now the backend is crashing continuously with not any changes done to the setup or configs.
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  • m

    melodic-afternoon-38339

    11/01/2021, 2:53 PM
    Hello, are you having any incident or https://app.rudderstack.com just does not work?
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  • m

    melodic-afternoon-38339

    11/01/2021, 2:55 PM
    Before signup I have got ‘wrong password message’ Now trying to create a new python source. Nothing is happening in the window. The button gets disabled for few minutes and then clickable again.
  • m

    melodic-afternoon-38339

    11/01/2021, 2:57 PM
    I am checking the product. Target is to check whether we can move to rudderstack from our existing one. But I am failing to make it work even with simple test tasks.
  • t

    tall-table-22243

    11/01/2021, 7:42 PM
    there appears to be a file handle leak. Occassionally the server restarts with
    open /tmp/error_store.json: too many open files
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  • a

    alert-restaurant-13560

    11/02/2021, 1:03 PM
    Hey! Could someone manage to deploy the Rudderstack Ingress in GCP?
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    breezy-family-83243

    11/03/2021, 12:33 PM
    Hi There, I'm looking to understand how to implement Rudderstack using Google Tag Manager, our account manager Brett mentioned this was one way to implement, but I can't find any docs on it online. Is there a guide as to how to install through GTM?
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  • e

    eager-holiday-85702

    11/03/2021, 10:20 PM
    Hi, I have successfully added Slack as a destination. I have specified Event Name both under the Event Channels and Event Template section however all of the event are getting through. Is it possible to filter events by name in the Destination Configuration or do I need to set up a Transformation?
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  • e

    eager-holiday-85702

    11/04/2021, 3:07 AM
    Is it possible to have new lines in Slack Event Template (Slack as a Destination)? I have tried using \n and <br> and both get printed as is. I would like my Slack message to be on multiple lines.
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  • c

    creamy-battery-50106

    11/04/2021, 9:12 AM
    Hey! When we’re trying to send event to Facebook from HTTP API source, I receive this error: It says that the object ID does not exist, but this is the Facebook Pixel ID. Could you please help? This blocks to launch our campaigns 🙂
    Copy code
    {
      "response": "{\"error\":{\"message\":\"Unsupported post request. Object with ID '299251325367165' does not exist, cannot be loaded due to missing permissions, or does not support this operation. Please read the Graph API documentation at https:\\/\\/developers.facebook.com\\/docs\\/graph-api\",\"type\":\"GraphMethodException\",\"code\":100,\"error_subcode\":33,\"fbtrace_id\":\"AcDekdBxLFOJMSU_N1eddJu\"}}",
      "firstAttemptedAt": "2021-11-04T09:10:28.733Z"
    }
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  • w

    wide-tailor-71860

    11/04/2021, 9:46 AM
    Hi, we’ve implemented Rudderstack but I’m having trouble understanding something about identifying users. How do we ensure that events that were triggered by an anonymous user are eventually associated with an identified user ID once the user changes from anonymous to identified (e.g. when submitting a signup form)? The end goal is to see a full view of events from when a user first visited our site anonymously through when the user signs up and uses our web app. Thanks!
    h
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  • a

    alert-restaurant-13560

    11/04/2021, 4:09 PM
    Hello!!! My Rudderstack server enters into “degraded mode”, this is the error, I am facing
    Incompatible transformer version: Expected: 1 Received: 0
    ,. What could be the reasons?
    n
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  • s

    shy-policeman-99334

    11/04/2021, 9:23 PM
    Hi, we're seeing an issue with syncs:
    Copy code
    1 errors occurred: 1 errors occurred: googleapi: Error 400: Resources exceeded during query execution: The query could not be executed in the allotted memory. Peak usage: 124% of limit. Top memory consumer(s): sort operations used for analytic OVER() clauses: 97% other/unattributed: 3% , resourcesExceeded
    Any ideas on how we get resolve this error?
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  • b

    bright-nightfall-55994

    11/04/2021, 11:14 PM
    We’ve recently updated to a paid plan and around the time that happened the one of the schema names in our Redshift destination appears to have changed – is this expected? I’d like some help understanding what happened and assistance getting all of the data back into a single table.
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  • f

    fast-fountain-88781

    11/05/2021, 7:58 AM
    when adding a webhook destination and connecting it to a oauth2 secured api what do i use as the oauth2 redirect uri please?
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  • f

    fast-fountain-88781

    11/05/2021, 9:29 AM
    what language is rudderstack said to speak as in what language / protocal is this
    Copy code
    {
      "userId": "identified user id",
      "anonymousId": "anon-id-new",
      "context": {
        "traits": {
          "trait1": "new-val"
        },
        "ip": "14.5.67.21",
        "library": {
          "name": "http"
        }
      },
      "timestamp": "2020-02-02T00:23:09.544Z"
    }
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  • g

    gifted-rain-29731

    11/05/2021, 11:08 AM
    Getting this while running the docker-compose file in EC2 cent OS, Linux AMI
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  • n

    narrow-rain-89253

    11/05/2021, 11:30 AM
    <!channel> If anybody is facing issues like:
    Incompatible transformer version: Expected: 1 Received: 0
    , please follow below versions to make sure both rudder-server and rudder-transformer deployments are compatible with each other: • If
    rudder-server
    version is less than or equal to
    27102021.045406
    - use
    rudder-transformer
    version
    28102021.182257
    • If
    rudder-server
    version is greater than or equal to
    02112021.063259
    - use
    rudder-transformer
    version
    02112021.060637
    /
    latest
    👍 4
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  • w

    worried-tailor-13264

    11/05/2021, 2:37 PM
    Has anyone replaced google analytics tag (GA4) completely with Rudderstack? In terms of the events it seems simple to do, but for example when using google Optimize it requires gtag there on the website. Is there a way to add the tag but not send the events ?
  • s

    shy-policeman-99334

    11/05/2021, 2:54 PM
    What is the difference between
    users_view
    and
    identifies_view
    ?
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  • r

    red-dawn-64831

    11/05/2021, 5:42 PM
    Hi, I’m trying to create a new BigQuery Source but I’m having a problem with the permissions. I’ve used this same service account key to create and manage a previous BQ source but now it is simply not working.
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  • n

    nutritious-application-41419

    11/08/2021, 5:15 AM
    I would like to work on linking React Native and Facebook App Events. Collecting events from the Rudder Stack seems to be confirmed. However, I wonder how I can check if I have properly set up Facebook. Documents provided by Facebook are only for iOS and Android Native Apps. To connect Facebook App Event to React Native, I wonder if I just need to write down the App ID on the Destination of the Rudder Stack. How can I check if the data is coming in properly on Facebook?
    n
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  • k

    kind-angle-22353

    11/08/2021, 12:11 PM
    Hi! I`m get the error
    401 { message: "Invalid credentials" }
    after successful log in, almost all endpoints returns this
    401
    The only thing that helps is to delete cookies and log in again, but after a while the error repeats
    t
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  • r

    rapid-winter-94897

    11/08/2021, 6:26 PM
    The docs over at Okta say to email hello@rudderstack.com to enable SAML 2.0, but the email address doesn't exist any longer. Could someone here help enable SAML 2.0 for our account?
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  • r

    rapid-winter-94897

    11/08/2021, 6:26 PM
    https://saml-doc.okta.com/SAML_Docs/How-to-Configure-SAML-2.0-for-RudderStack.html
  • d

    damp-oxygen-12307

    11/08/2021, 11:31 PM
    hi there — i've set up a sync from stripe, and checked the boxes from the appropriate tables, but each sync is only grabbing 30 records from one of the tables (and 0 from the other tables we've checked) — not sure how to proceed
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