https://linen.dev logo
Join Slack
Powered by
# support
  • t

    thousands-fish-96344

    06/11/2021, 1:45 PM
    but the events I sent are like 20 or 30 only
  • t

    thousands-fish-96344

    06/11/2021, 1:46 PM
  • t

    thousands-fish-96344

    06/11/2021, 1:46 PM
    how can I check the logs? how can I cancel that syncs?
    n
    • 2
    • 36
  • t

    thousands-fish-96344

    06/11/2021, 1:46 PM
    pretty hard to traboulshoot
  • t

    thousands-fish-96344

    06/11/2021, 1:46 PM
    also the live events just saying not too much
  • t

    thousands-fish-96344

    06/11/2021, 1:47 PM
  • t

    thousands-fish-96344

    06/11/2021, 1:48 PM
    thank you in advance
  • b

    busy-monkey-10873

    06/11/2021, 2:21 PM
    @bright-oyster-89437 hello! starting a thread
    • 1
    • 1
  • g

    gorgeous-park-60301

    06/11/2021, 4:29 PM
    Question. How easy is it to switch between the open-source and the cloud version? How much work would be involved?
    n
    • 2
    • 6
  • l

    loud-energy-51805

    06/11/2021, 9:49 PM
    I have a self-hosted Data Plane and am using Rudderstack’s hosted Control Plane. I am trying to set up my own self-hosted Control Plane. I have extracted the
    rudderstack-config.json
    file from the hosted version, but it includes several write keys and Destination/Source IDs. Is there any way I can strip or translate these so that the JSON is suitable for my self-hosted control plane?
  • v

    victorious-holiday-37639

    06/11/2021, 10:25 PM
    Hey guys, is there a minimum threshold of data for the BigQuery destination? We have a low-count event source that is pushing to BigQuery and noticed that syncs are not happening according to the 30m schedule. This pipeline once worked with a different source. Checking the source live events shows that there are indeed events being pushed into the system
    n
    • 2
    • 8
  • m

    most-area-85764

    06/12/2021, 5:21 AM
    Hi, i have a problem with mapping Standard Events in Rudderstack browser SDK. for example we mapped
    Product Viewed
    to Facebook’s
    ViewContent
    in destination settings, but calling it fires the
    ViewContent
    two times with different data.
    t
    m
    • 3
    • 8
  • c

    creamy-garage-76199

    06/12/2021, 11:25 AM
    hello, i think rudder-server cannot connect to statsd. how can i connect to existing statsd? log:
    Copy code
    2021-06-12T11:22:49.315Z	ERROR	stats/stats.go:130	write udp 127.0.0.1:59123->127.0.0.1:8125: write: connection refused
    2021-06-12T11:22:49.704Z	ERROR	stats/stats.go:130	write udp 127.0.0.1:37181->127.0.0.1:8125: write: connection refused
    n
    • 2
    • 1
  • d

    dry-artist-19502

    06/14/2021, 2:29 PM
    hi, we added support for rudderstack in our app and i’m trying to understand how/if we could become a listed destination. is there documentation for that somewhere?
    a
    t
    h
    • 4
    • 9
  • o

    orange-eye-65059

    06/15/2021, 3:18 AM
    Hello folks! We've just updated the Rudder Android Sdk to the latest version 1.0.2. It seems
    RudderClient.setAnonymousId
    is missing/removed now. Is
    rudderClient.alias
    a replacement for anonymousId?
    a
    • 2
    • 1
  • o

    orange-eye-65059

    06/15/2021, 10:00 AM
    Hello folks, integrated Rudder Appsflyer as per instructions here: https://docs.rudderstack.com/destinations/attribution/appsflyer. Currently not seeing the events coming into Appsflyer through Ruddder. Any other steps we might be missing? cc @some-hairdresser-58556
    a
    b
    • 3
    • 5
  • b

    big-flower-74927

    06/15/2021, 4:25 PM
    Hello rudderstack community 🙂 I am trying to figure out how to kick start my journey with rudderstack. I've just registered with the free tier to start with. I can't find a lot of preconfigured sources related to the solutions we are using. Anyone has integrated one of those data source before? Am I missing something? Should I consider grabbing events through the API? If it's the right place to ask, I would really appreciate getting your hints on that. :) We are using: • Shopify (NO source, got info in the slack channel) • Klaviyo (NO source, no info) • Calendly (NO source) • LinkedIn Ads (NO source) • Hubspot (source is present) • Google Analytic (source is present) • Bing, AdWords, FB (sources are present)
    n
    • 2
    • 2
  • l

    loud-energy-51805

    06/15/2021, 6:24 PM
    I am trying to set up a Google Cloud Storage Destination, and it is failing because the credentials lack storage.objects.create permissions. I have given the service account these permissions and verified that on GCloud. Yet Rudderstack is failling tests with
    Error 403: <service acct> does not have storage.objects.create access
    n
    • 2
    • 1
  • c

    creamy-garage-76199

    06/15/2021, 6:36 PM
    hello, i am having
    export_data_failed
    error. it is saying:
    Copy code
    1 errors occurred: 1 errors occurred: pq: column "context_request_ip" of relation "rudder_staging_screens_7b871a9c7d634a1abb8292c23a53ca1d" does not exist
    ✅ 1
    n
    • 2
    • 5
  • c

    creamy-garage-76199

    06/16/2021, 3:58 AM
    hello, is there a way to process this
    waiting
    staing files? could you point me out? the following is from
    wh_staging_files
    .
    Copy code
    waiting	   15085
    succeeded	5101
    executing	 119
    n
    • 2
    • 14
  • c

    creamy-garage-76199

    06/16/2021, 5:03 AM
    hello, sometimes i am seeing this error
    pq: no schema has been selected to create in
    which of status is
    exporting_data_failed
    .
  • l

    late-coat-61345

    06/16/2021, 8:17 AM
    Hi, I'am Chandra Abdul Fattah, Flutter Developer from Indonesia. I used RudderStack for my mobile application using Flutter. I found RudderStack SDK for Flutter thanks for it's support 👍, but for now not supported in null-safety. I've made a Pull Request to official RudderStack SDK for Flutter. Perhaps here is someone from the RudderStack SDK contributor for Flutter to review my Pull Request. Please to review my Pull Request. I made some changes: 1. Support null-safety 2. Merged AppCenter to package RudderStack SDK 3. Follow Effective Dart 4. Another changes about code implementation
  • w

    worried-postman-66937

    06/16/2021, 11:49 AM
    Hi I'm new to API integrations and I'm wondering if I could use this service to build a SaaS ID management application quicker to validate the idea. Would this usecase be feasible? If so, what would be the pricing?
    n
    • 2
    • 5
  • c

    chilly-garage-9556

    06/16/2021, 7:44 PM
    Hello! I’m using the helm deploy of rudderstack, and am not clear on the format of
    backend.extraEnvVars
    , can you guys clarify what this is supposed to look like from the
    helm install
    command?
    n
    • 2
    • 25
  • f

    famous-artist-36900

    06/17/2021, 8:41 AM
    Hello! I'm configuring a Kafka destination (using SSL, with username/passwords authentication) and getting the error "[CDM KAFKA] Unable to create client for". How can I get more details about the error? What may be wrong? The Kafka itself is operational, reachable by a domain name and I can send messages using kafkacat.
    d
    n
    • 3
    • 8
  • g

    gray-branch-18117

    06/17/2021, 10:02 AM
    Hi! I've been trying to route my events tracked on my app to Google Analytics through rudderstack. I've set up a proper destination and linked a source to it, but when I tested it with live events, this is the error that I got. Anyone know what it is, and how I can solve it? Any help would be appreciated, thanks!
    n
    • 2
    • 4
  • c

    chilly-france-97991

    06/17/2021, 1:56 PM
    Hi, Is Shopify compatible as a data source for Rudderstack? I don't see it as an option of sources
    t
    • 2
    • 2
  • h

    hundreds-elephant-68667

    06/17/2021, 7:12 PM
    Hi quick question, does the open source RudderStack support near realtime syncing to BigQuery and event replay?
    n
    • 2
    • 12
  • m

    melodic-optician-21398

    06/18/2021, 2:43 AM
    Hello Team! I see a few events that show up in the live stream but do not reach the destination. What is the best way to debug this? Is there a log of failed push-to-destination events that we can see to resolve what's breaking?
    n
    • 2
    • 7
  • s

    stale-lamp-80089

    06/18/2021, 8:42 AM
    Hi team, we are using your docker image
    1-alpine
    and our containers are crashing. Here's the logs of the container
    Copy code
    2021-06-17T17:12:50.265Z        ERROR   [[ batch_rt ]]: statusList[lastPos].JobID: 1703268 < minID:1703284
    2021-06-17T17:12:50.265Z        ERROR   goroutine 552 [running]:
    <http://github.com/rudderlabs/rudder-server/utils/logger.(*LoggerT).Fatal(0xc000190d00|github.com/rudderlabs/rudder-server/utils/logger.(*LoggerT).Fatal(0xc000190d00>, 0xc00017a7b0, 0x1, 0x1)
            /codebuild/output/src427158458/src/github.com/rudderlabs/rudder-server/utils/logger/logger.go:265 +0x10b
    <http://github.com/rudderlabs/rudder-server/rruntime.Go.func1.1(0x1c19aa0|github.com/rudderlabs/rudder-server/rruntime.Go.func1.1(0x1c19aa0>, 0xc000953ad0)
            /codebuild/output/src427158458/src/github.com/rudderlabs/rudder-server/rruntime/goroutine-factory.go:42 +0x37f
    panic(0x15913c0, 0xc0008f1280)
            /root/.goenv/versions/1.13.8/src/runtime/panic.go:679 +0x1b2
    <http://github.com/rudderlabs/rudder-server/jobsdb.(*HandleT).assert|github.com/rudderlabs/rudder-server/jobsdb.(*HandleT).assert>(0xc0006b6800, 0x0, 0xc000244a00, 0x32)
            /codebuild/output/src427158458/src/github.com/rudderlabs/rudder-server/jobsdb/jobsdb.go:238 +0x196
    <http://github.com/rudderlabs/rudder-server/jobsdb.(*HandleT).updateJobStatusInTxn(0xc0006b6800|github.com/rudderlabs/rudder-server/jobsdb.(*HandleT).updateJobStatusInTxn(0xc0006b6800>, 0x1c016a0, 0xc000621a00, 0xc0006b9c00, 0x4c, 0x80, 0xc0004ced20, 0x0, 0x0)
            /codebuild/output/src427158458/src/github.com/rudderlabs/rudder-server/jobsdb/jobsdb.go:2593 +0x4d9
    <http://github.com/rudderlabs/rudder-server/jobsdb.(*HandleT).UpdateJobStatus(0xc0006b6800|github.com/rudderlabs/rudder-server/jobsdb.(*HandleT).UpdateJobStatus(0xc0006b6800>, 0xc0006b9c00, 0x4c, 0x80, 0xc000b49a20, 0x1, 0x1, 0xc00082c840, 0x1, 0x1)
            /codebuild/output/src427158458/src/github.com/rudderlabs/rudder-server/jobsdb/jobsdb.go:2549 +0xfb
    <http://github.com/rudderlabs/rudder-server/router/batchrouter.(*HandleT).initWorkers.func1.1(0xc0004e5360)|github.com/rudderlabs/rudder-server/router/batchrouter.(*HandleT).initWorkers.func1.1(0xc0004e5360)>
            /codebuild/output/src427158458/src/github.com/rudderlabs/rudder-server/router/batchrouter/batchrouter.go:606 +0x106d
    <http://github.com/rudderlabs/rudder-server/router/batchrouter.(*HandleT).initWorkers.func1()|github.com/rudderlabs/rudder-server/router/batchrouter.(*HandleT).initWorkers.func1()>
            /codebuild/output/src427158458/src/github.com/rudderlabs/rudder-server/router/batchrouter/batchrouter.go:673 +0x2a
    <http://github.com/rudderlabs/rudder-server/rruntime.Go.func1(0xc0008f0d20)|github.com/rudderlabs/rudder-server/rruntime.Go.func1(0xc0008f0d20)>
            /codebuild/output/src427158458/src/github.com/rudderlabs/rudder-server/rruntime/goroutine-factory.go:46 +0x81
    created by <http://github.com/rudderlabs/rudder-server/rruntime.Go|github.com/rudderlabs/rudder-server/rruntime.Go>
            /codebuild/output/src427158458/src/github.com/rudderlabs/rudder-server/rruntime/goroutine-factory.go:32 +0x3f
    
    2021/06/17 17:12:50 notifying bugsnag: [[ batch_rt ]]: statusList[lastPos].JobID: 1703268 < minID:1703284
    panic: [[ batch_rt ]]: statusList[lastPos].JobID: 1703268 < minID:1703284 [recovered]
            panic: [[ batch_rt ]]: statusList[lastPos].JobID: 1703268 < minID:1703284 [recovered]
            panic: [[ batch_rt ]]: statusList[lastPos].JobID: 1703268 < minID:1703284
    What should we do to solve the issue? Thank you in advance
    n
    • 2
    • 8
1...232425...127Latest