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  • s
    Hi there! I have a question iam playing around with cloud extract to see how it works. And i'm trying to load for example hubspot & intercom, the dashboard says it's syncing but the data doesn't seem to end up in my clickhouse, and i can't see why, if i look at the history, some jobs seem to succeed and some fail (pipelines: Post "http://localhost:8092/tasks": dial tcp 127.0.0.18092 connect: connection refused) but the data does not appear in my clickhouse. Any ideas what i need to check what is going wrong? Or are there any more status check i can check? They also do not appear in my Syncs menu
    n
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  • v
    Hi RudderStack team! I was wondering if there’s an option to stream data into either a BigQuery / Postgres data warehouse in realtime? Currently, it seems like the smallest denomination of time is 30m.
    b
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  • v
    Also, perhaps this is a bug in the Segment Source?
    n
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  • h
    Hi, We are trying to install 'RudderStack Config Generator' (AWS EC2 docker) and on executing 
    npm install
    getting error as
    n
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  • l
    hi, i’m migrating from segment to rudder. i got one source syncing into my redshift destination successfully, but the second source doesn’t seem to be syncing (into same destination). it’s been over an hour since data has been coming in (visible in live events). is there something else I need to do to trigger syncing of the new source? is there a limitation in the free plan? thanks!
    n
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  • h
    Hi all, in the transformer editor of the control plane, I’ve noticed an alert when clicking on V0. It says :
    Copy code
    Please upgrade your rudder-server and rudder-transformer to latest tags if you are hosting your own dataplane.
  • h
    but how to perform it actually? Data plane is running on latest images, is there any additional config that needs to be modified ?
    n
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  • c
    hi all, is there anyway to reuse old db. because rudder-server was crashing and creating a new db automatically.
    n
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  • c
    Anyone know how to see the logs / data being sent to Google ads conversions?
    n
    b
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  • r
    How do we change the data plane URL on the Cloud Hosted Control Plane so it points to a self hosted data plane? FYI @happy-farmer-59927
    n
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  • m
    Hi Team, Is there anyway to trigger ViewCategory event for FB pixel?
    n
    c
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  • c
    hi, I am having this error and cannot start the rudder-server.
    Copy code
    backend_1        | 2021/06/09 08:12:14 notifying bugsnag: During db.vlog.open: Value log truncate required to run DB. This might result in data loss
backend_1        | 2021/06/09 08:12:14 bugsnag.Notify: bugsnag/payload.deliver: invalid api key: ''
backend_1        | 2021/06/09 08:12:14 bugsnag/sessions/publisher.publish invalid API key: ''
backend_1        | panic: During db.vlog.open: Value log truncate required to run DB. This might result in data loss [recovered]
backend_1        |      panic: During db.vlog.open: Value log truncate required to run DB. This might result in data loss [recovered]
backend_1        |      panic: During db.vlog.open: Value log truncate required to run DB. This might result in data loss
    n
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  • h
    About the PubSub destination, is there the possibility to configure attributes for the published messages, like for instance attaching the event type as an attribute ?
    a
    c
    t
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  • t
    hello everyone! I am having this error with a with query destination: backend_1 | {Location: “”; Message: “Cannot read and write in different locations: source: US, destination: us-central1"; Reason: “invalid”}
  • t
    I have set the location on the control plane already
  • t
    n
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  • d
    I would like to send events to Mixpanel from Rudderstack with condition on a variable in the datalayer .. this variable is boolean and called is_doctor! Is there a documentation of how to dot it ?
    n
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  • c
    hi, i have a quick question. Is it safe to delete 
    /tmp
    dir of rudder-server?
    n
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  • c
    Hello, • We are again facing errors in syncs to our postgres destination and looks like data stopped arriving
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    {
    "error": "{\"exporting_data_failed\": {\"errors\": [\"1 errors occurred:\\n1 errors occurred:\\npq: relation \\\"rudder_staging_2e8df223bcef4f6fbb8a3ee532150a01_users\\\" does not exist\"], \"attempt\": 1}}",
    "failed_table_uploads": [],
    "lastSyncedAt": "2021-06-09T11:01:56.552217Z",
    "successful_table_uploads": [
        ...some tables here...
    ],
    "uploadID": 133885
    • When going to the Sync page on the managed control plane - it gets timed out • the live view in our s3 destination doesn't show any events, although it is connected to the same source as the other destinations - and they do show traffic
    n
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  • g
    Hello! I am trying to grab some variables that are in the data layer and get them passed through. Can you explain to me how my code might be wrong?
  • g
    Copy code
    <script>
rudderanalytics.track(
  "Add_to_Cart",
  {
    page: document.title,
    page_URL: window.location.href,
    currencyCode: currencyCode,
    name: name,
    id: id,
    productId: productId,
    variantId: variantId,
    shopifyId: shopifyId,
    price: price,
    brand: brand,
    variant: variant,
    category: category,
    quantity: quantity

  });
</script>
  • g
    I should at the very least get a section in my big query labeled "add to cart"? right?
    n
    t
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  • n
    is there documentation for when the jobs backup bucket is used in the self-hosted version? i thought events were stored in postgres
    n
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  • l
    When piping data to a BigQuery destination, I can set the Bucket, but not a folder within the bucket. Is there a way to put Rudderstack data in a specific bucket folder?
    n
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  • r
    Hi there! My team is evaluating using RudderStack for a client and wanted to see if there’s someone I could speak to about setting up consent management (and GDPR compliance more generally) in RudderStack?
    n
    t
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  • r
    Is there a Rudderstack AWS ECS or Fargate deployment guide?
    n
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  • c
    hi, how can i make faster the sync without increasing memory usage? because the sync is delaying about over 72 hours.
    n
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  • r
    Also is there a way to manage the name of the company / organisation account in Rudderstack?
    n
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  • m
    Hi, i’m trying to call fbq 
    ViewContent
    event like this. but it seems rudder only sends the 
    value
    and ignores other props. how we can pass custom parameters to track method? Thanks.
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    rudderanalytics.track('ViewContent', {
        region_id: 93,
        value: 1234,
        currency: 'usd',
        content_ids: [179],
        content_type: 'product',
});
    c
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  • t
    hey guys, currently I am sending evento from the node js SDK to timescale and bigquery but I am seeing the syncronization started long time ago and it continues in status waiting
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