Hiya! Question about the difference between GA4 Hybrid mode events and a Redshift destination: In GA4, I can see

scroll

events and I can also see

engagement time

in the page view events. However, I have also got Redshift set up as a destination which doesn’t get the scroll events or the engagement time as part of the page events. Would it somehow be possible for me to get those in Redshift as well? Thanks!

Is there any easy way to understand how close we are to reaching 1000 requests per minute limitation with the current usage? that would be really helpful

Hi, We had implemented rudderstack using JS SDK in one of our static pages and was facing some issues with events not being triggered when using

rudderstack.track()

in the production environment. Is this function asynchronous?

Hi, I am trying to send events to Webhook (Salesforce Rest API). Is there any way to authenticate the salesforce using transformation or any other way to securely send events to Salesforce Rest API (custom API)? Any help will be appreciated.

Hello, my events count show sudden hike on rudderstack and there is difference between the event counts betwen source & destination. Can somebody help me understand the behaviour? Also there are some failed events what are those?

Hello, We are trying to investigate why the User Properties (country) in Mixpanel is different from the event data (country). we reached out to mixpanel support and this is their response

In regards to your query, it looks like the people profiles are being updated by the server and the server is out in Ashburn, Virginia.
 
Mixpanel's client-side SDKs automatically send City, Region, and Country properties when a user triggers an event or a profile property update. However, it is still possible to track users' location data when you send server-side updates (either through a server-side SDK or through our HTTP API Spec.)
 
Geolocation data properties (City, Region, and Country) can be set in two ways: through the IP ($ip) property, or through the Latitude ($latitude) and Longitude ($longitude) properties.
 
Calls to our /engage endpoint (to update profile data) assume that you want to use the IP address of the request if no IP property is given.

device-mode is disabled so I assume we are sending the profile data via server side. Question: May I know what is your basis for the IP address that you send to /engage endpoint?

We have integrated Rudderstack-PHP-SDK --> GA4, but offline events are not attributed to certain locations, nor ad campaigns. They are being showed as Direct/Unassigned. We obviously need to tie back-end events with front-end sessions which we are trying to do right now. Does anyone have experience in associating offline events to front-end sessions in GA4? We are currently sending such payload from our Rudderstack PHP SDK: 'userId' => '25706', 'anonymousId' => '1947780149.1686557053', 'event' => 'minja_test_20', 'properties' => [ 'session_id' => '1686812151', 'engagement_time_msec' => '100', ] Do you have a clue of what's missing or wrong?

Hi, I am sending

identify

events to BigQuery and according to this documentation it should be performing an upsert into the

users

table https://www.rudderstack.com/docs/destinations/warehouse-destinations/warehouse-schema/#identify But it seems to be appending, screenshot just of the

id

column, any ideas?

We've currently configured Rudderstack to sent events to our Facebook Pixel using cloud mode, for retargeting purposes. Are there any downsides to doing this using cloud mode vs. device mode? My speculation is that device mode would allow Facebook to identify a higher percent of users because they could directly attach a cookie to the user, but curious if anyone has tried out both modes. These are for un-identified users (aka. we have no first-party email data..etc. on them) that come in at the very top of our funnel. Thread in #general

Hi all, is there any plan to support LaunchDarkly new context kinds? I didn't see anything in the documentation that supports LaunchDarkly multi context, or specifying any context? https://www.rudderstack.com/docs/destinations/streaming-destinations/launchdarkly/ FYI, looks like Segment have already started to support it: https://segment.com/docs/connections/destinations/catalog/actions-launchdarkly/

Hello, I'm trying to use the "transformBatch" transformation but am having trouble figuring out under what conditions/for what events it gets called. Do my events need to have any specific properties/use a specific API?

Hello, How do I set Braze

enableHtmlInAppMessages

and

allowUserSuppliedJavascript

through rudder stack Js SDK?

Hi! We’re using Mixpanel in cloud mode and make use of the MP

Group Analytics

paid add-on. Whenever we send a

group

call via RS, it overwrites the user’s location details in MP with RudderStack’s server location because the

<http://mixpanel.com/engage|mixpanel.com/engage>

API request is incredibly stripped down - namely it lacks the user’s

$ip

. Is there any way we can customize this request? Failing that, what other options do we have? Thanks

Hi RS team, we’ve started seeing timeouts when sending events to rudderstack in the last 1-2 hours

Hi, We have integrated RudderStack into our Flutter APP, and we are currently proxying the events through Cloudfront. While we are successfully receiving events from our Android and Web distributions, we are not seeing any events from iOS. Upon debugging, we discovered that when using Cloudfront proxy on iOS, we receive a 400 error. However, when we replace the Cloudfront Endpoint with the RudderStack endpoint, the issue is resolved. Interestingly, in the Cloudfront logs, we can observe that the 400 error is originating from RudderStack itself. Despite this, we still prefer to use the Cloudfront Proxy to circumvent Adblockers. Therefore, we would greatly appreciate some assistance regarding the integration process. We’ve used the doc below to setup Cloudfront Proxy. Thanks. https://www.rudderstack.com/docs/user-guides/how-to-guides/custom-domains/ cc: @elegant-gold-80597

I have a cloud mode connection to Mixpanel. I'm trying to get Rudderstack to set all utm traits to be people properties. A very basic use-case for why we need this is that if someone comes in via a specific utm campaign in the URL (e.g., ?utm_campaign=ad-1), then converts later on another page where there's no utm parameter in the URL (e.g., /checkout-thankyou), I can still attribute that conversion back to the utm campaign they came in from). It seems like Rudderstack only supports this for device mode. Is there a way for me to do this via cloud mode? Maybe I'm just completely missing something because I imagine this is a super common use case.

Using the rudder-sdk-js v2.35.0, I'm seeing some odd behavior with my SPA (vue.js) and am not sure if its on purpose or not If I visit a page with campaign parameters, the first several events track correctly with

context.campaign

values But after browsing for a couple minutes the context starts calculating campaign values off the current url instead of the initial url - so future events from that SPA session have a blank campaign since I remove the utm query params on future page loads. Is there something I need to do to make sure that Rudderstack does not recompute the context like this?

Hi I have a question, we’re migrating from Rudderstack self-hosted to cloud version. We want to set up a new connection to Redshift. Will we be able to use the existing schema, and all new data will still be updated into the existing tables?

Hi, I'm trying to connect to a google sheet that it's in a shared drive. They gave me administration access to the drive, I have edit access to the sheet, yet I can't see the spreadsheet when I'm trying to authenticate via Oauth with my account (I'm not interested in service account authentification). What's going on?

Hi. Where within the Google Ads destination configuration do I set the attribute key that holds the conversion value?

Hey, for some reason my syncs to Postgres keep timing out. This didn't originally happen. I'm nearly certain credentials are right too. Any ideas?

fetching schema: dial tcp 54.221.182.143:5432: connect: connection timed out

Hi Rudderstack team, we’re a few requests from our node SDK failing with “Error: Bad Request”

Does anyone here have any experience implementing event tracking for a Hubspot form submission with Rudderstack? Specifically, we use Webflow for our marketing website and are in the process of embedding Hubspot form submissions on the website. I want to track an event any and every time a form submission is made.

Could use some help trying to sort through how to think about Google Tag Manager (GTM) and Rudderstack. Generally I understand the value of rudderstack being essentially the middleware layer between our system and destination services. However, when it comes to GTM this is particularly confusing given the overlap in functionality. Rudderstack and GTM seem quite similar, especially when I think about it in the context of sending data to Google Analytics (GA) and Google Ads. Both Rudderstack and GTM run on the device/client context and can send page views, events and conversion tracking to GA and google ads. But going through rudderstack->GTM->AdWords seems like one unnecessary layer (rudderstack). I could then just do Rudderstack->AdWords but then I’d lose other ability for other destinations GTM might be used for vs rudderstack. So then it seems that eliminating rudderstack here makes the most sense and just install GTM directly which then sends conversions to AdWords. But alternatively, I could reason over not using GTM at all if rudderstack has a supported integration, and then only using GTM for things like installing tags/scripts which Rudderstack isn't meant to be used for in isolation. Could use some help in how to think about this? I certainly can’t be the only person to be confused by this.

Hi there 👋 I'm in the process of migrating from Segment to RS. I'm a bit stuck on setting up the Zapier integration. In Rudder it is mandatory to specify a URL for all events + some per event name urls. We only want specific events to be forwarded, and need no all purpose url. So far my solution is to give some random fake URL. Isn't there a better solution?

Hi. The contextual property

user_id

. Does it come from values stored in the users client (cookies ie) only, or do you (Rudderstack) enrich it from other "known devices" from the same user too?

Hi. I was wondering if there’s any way to set common properties that are associated with every subsequent event on Flutter sdk like we have super properties on Mixpanel. The use case is - we want to set utm parameters that we get from deep links.

Hello, wondering if there's a way to disable RudderStack's built in BugSnag telemetry?

Hi I just watched the video on 2 Keys to Overcoming the Limitations of GA4. To get data into snowflake does the flow need to be google tag manager, GA, big query, snowflake?

Hi. I’m trying to integrate Rudderstack with Onetrust consent. I’ve followed the JS guide (categories are configured properly, rudder sdk is only loaded after user provided consent). After the user provides consent for all cookies and the rudder SDK is loaded, the GA4 cookies are not applied until the page is refreshed. Is this the expected behavior? I understand that

If a user updates the consent settings, you must refresh the web page for the changes to take effect in the SDK.

, but I was expecting the cookies were going to be applied on the first load. Thanks!