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  • r

    rapid-pizza-46446

    05/04/2023, 7:50 PM
    Hello. I'm trying to set up a PostgreSQL destination (hosted in supabase), auth & connection works, but data is not synchronizing. I've granted all permissions to the user but with no success... any ideas? Thanks
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    boundless-lunch-35313

    05/06/2023, 7:09 AM
    Hello everyone, We are utilizing the JS SDK and Server SDK to create an event stream for user activities on our web properties. The JS SDK is responsible for handling all client events, while the Server SDK is responsible for the purchase event. To ensure the server purchase event is associated with the browsing session in which it occurred, we are using the
    getSessionId
    method to retrieve the ID and store it with our order metadata. However, we are wondering if there are any other values we should capture in the client when a purchase takes place and include in the server purchase event, such as an anonymous ID. Please let us know if you have any suggestions.
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    acceptable-lion-84959

    05/08/2023, 7:32 AM
    Hey Team, we reduced our frequency from 30m to 1 hour and noticed our transformer pod is now failing health checks, despite increasing the resources. Any advice or direction to pursue?
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    brash-nightfall-83618

    05/08/2023, 10:52 AM
    Hi team, We are using Rudderstack open-source and used Helm chart (1.7.3) to deploy it. rudderstack pod is continuously restarting with multiple errors.
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    billions-twilight-38411

    05/08/2023, 11:46 AM
    Hi team! We (@little-notebook-46410) use self hosted data plane (helm installation) and Cloud control plane. All worked fine for weeks or months, but 3 days ago we stopped receiving events in Redshift. Events are received well by the server (code 200), but it seems to be a problem with the Postgresql Database. We have this error (the source and destination IDS are correct, and are the same as always)
    Copy code
    2023-05-08T11:27:54.327Z        DEBUG   processor       processor/processor.go:986      [Processor: getFailedEventJobs] Error [404] for source "2IGmf7QY65qZo5M3Fod42UK6PdM" and destination "2IJDJoR7cyhThDNKXS8OUZ2RN3T": Not Found
    The database logs are:
    Copy code
    PostgreSQL Database directory appears to contain a database; Skipping initialization
    
    2023-05-08 09:45:35.859 UTC [1] LOG:  listening on IPv4 address "0.0.0.0", port 5432
    2023-05-08 09:45:35.859 UTC [1] LOG:  listening on IPv6 address "::", port 5432
    2023-05-08 09:45:35.862 UTC [1] LOG:  listening on Unix socket "/var/run/postgresql/.s.PGSQL.5432"
    2023-05-08 09:45:35.886 UTC [14] LOG:  database system was shut down at 2023-05-08 09:45:31 UTC
    2023-05-08 09:45:35.896 UTC [1] LOG:  database system is ready to accept connections
    2023-05-08 09:45:44.826 UTC [29] LOG:  incomplete startup packet
    2023-05-08 09:46:08.599 UTC [52] LOG:  incomplete startup packet
    2023-05-08 09:46:08.704 UTC [53] FATAL:  terminating connection due to administrator command
    2023-05-08 09:46:08.707 UTC [54] FATAL:  terminating connection due to administrator command
    2023-05-08 09:46:08.713 UTC [56] FATAL:  terminating connection due to administrator command
    We don't find the solution. Could you help us, please?
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  • d

    dazzling-afternoon-61587

    05/08/2023, 11:21 PM
    Hey guys, I just created a new account and set up my first destination Klaviyo. Unfortunately it’s failing. Any ideas?
    Copy code
    Error code 404
    {"response":"post \"<http://transformer.rudder-us-east-1b/v0/destinations/klaviyo/proxy>\" not found","firstAttemptedAt":"2023-05-08T22:53:59.358Z","content-type":"text/plain; charset=utf-8"}
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  • s

    salmon-plastic-31303

    05/09/2023, 8:34 AM
    On Google Sheets Sources, how do you setup an Incremental or semi incremental synch into Google BigQuery? I can’t find the settings to modify this anywhere and my data is simply piling up every day in BigQuery instead of updating.
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  • f

    famous-tiger-19427

    05/09/2023, 3:44 PM
    hey! I wonder if there is a standard (or recommended) way of getting the properties of our events directly as a JSON column (in my case,
    variant
    since I’m using Snowflake) in the
    tracks
    table. This would be extremely helpful since we have tons of events and is a huge pain to try and join all different properties from different tables in a single one. I found this old discussion but I wonder if we have any new developments on this in the past 6 months?
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  • p

    proud-jackal-92554

    05/09/2023, 10:22 PM
    I'm not seeing the Databricks Reverse-ETL option in the source list of my Rudderstack cloud UI. Do we need to be upgraded to a certain plan before that becomes visible as a source?
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  • a

    able-controller-17526

    05/09/2023, 10:54 PM
    I mistakenly used a transformer and lost some data. How do I backfill this?
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  • e

    elegant-author-54926

    05/10/2023, 6:43 AM
    Hello, are big query sync on rudderstuck cloud seems to be stuck since two days, any advise? Events are coming in, but are not getting pushed to Big Query
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  • o

    orange-dinner-88042

    05/10/2023, 7:45 PM
    Hi there, my events have stopped being synced in the last 24 hours
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  • b

    bland-author-53838

    05/10/2023, 8:02 PM
    Hi Team, I wanted to compile the Flutter code to ios but I received the following error: [!] The 'Pods-Runner' target has transitive dependencies that include statically linked binaries: (Rudder-Firebase) These are the packages: rudder_sdk_flutter: ^2.3.1 rudder_integration_firebase_flutter: ^2.0.2 Could you please help me with this?
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  • c

    cuddly-ice-9680

    05/10/2023, 9:01 PM
    Noticed a new option = 'Rudderstack 7-day cloud storage' for data retention under the Data Management section in the Settings tab of the Rudderstack dashboard. This is not mentioned in the docs and I'd love to know what it means for event replay possibilities for the various Rudderstack Plans.
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  • f

    few-stone-94659

    05/10/2023, 11:10 PM
    Hi there, Im still using the old Google Analytics Universal and its configured in Rudderstack. We have migrated in Google Analytics to GA4 - but its not showing any data. How do I migrate to GA4 within Rudderstack? There seems to be a new
    MEASUREMENT ID
    I need to have, but can't see that config in Rudderstack? It only seems to have the old UA-Tracking id?
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  • f

    fancy-arm-55508

    05/10/2023, 11:55 PM
    does the ruddestack firehose destination do any batching/buffering? I'm seeing gaps of 10 minutes between delivery
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  • m

    miniature-iron-53243

    05/11/2023, 5:54 AM
    Hey I'm sending browser events to BQ, but I recently noticed that the data has stopped flowing in. On debugging found this error. Can anybody help me with this please {"Error":"http request to \"http://hostedmtedmt-rs-warehouse-master\": Post \"http://hostedmtedmt-rs-warehouse-master/v1/process\": context deadline exceeded (Client.Timeout exceeded while awaiting headers)","firstAttemptedAt":"2023-05-11T054542.630Z"}
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  • t

    tall-vase-21787

    05/11/2023, 6:11 AM
    Hi, we’re trying to setup Google Ads on RS and we added it on 2 different sources (with different subdomain). Is
    Cross-domain conversion tracking
    enabled here? if not, how do we add domains?
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  • i

    icy-hair-5729

    05/11/2023, 10:12 AM
    Stuck at generating_load_files state on changing up event name format We recently started using rudderstack and have been following a "space separated first-letter-capitalized words" format. Eg; "Product Liked". The destination warehouse that we have connected is Clickhouse and rudderstack has been saving data in track and corresponding event tables, corresponding to the earlier example event, in "product_liked" table. But now we are trying to move to an all caps snake case format, Eg; "PRODUCT_LIKED". On trying this, Rudderstack has as expected identified the same table, "product_liked" along with the the track table but has seemingly stuck at the generating_load_files state. See attached screenshot.
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  • w

    wonderful-shoe-37547

    05/11/2023, 4:04 PM
    All my BigQuery load jobs are stuck in a ‘waiting’ state since May 9th. Are there any known issues?
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  • a

    acoustic-hospital-26300

    05/11/2023, 4:26 PM
    Hello, we are using open source version with self-hosted Data Plane and Cloud-based Control Plane for the last couple of years. 2 weeks ago we began receiving 1M events limit notifications and now we are blocked from our Management Console. The system says that we have exceeded 1M events from free plan and forces us to upgrade. But we are using self-hosted community RudderStack! What happens and how to fix it?
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  • q

    quick-apartment-49614

    05/15/2023, 12:52 PM
    Hey folks! I’m trying to integrate Facebook Pixel. I have my pixel id and conversions API key entered. My backend sends the following event (see screenshot) Rudder is showing an error (see screenshot) Do I need to add some properties to avoid this error?
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  • l

    late-window-8488

    05/15/2023, 1:12 PM
    Hey folks! Is there any way to analyse events quota breakdown per source connection? We're currently on free tier plan of rudderstack.
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  • c

    creamy-memory-38472

    05/15/2023, 5:32 PM
    Hey there we are looking to migrate from segment to rudderstack for our nuxt3 application, are there any nuxt3 examples? I checked the github and the nuxt example seems to be slightly outdated.
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  • m

    mammoth-answer-4269

    05/16/2023, 8:19 AM
    In the Facebook Pixel Cloud Mode integration, are identify events meant to be sending as seperate events i.e. showing up in Event Manager as a distinct event? We'd prefer not to have this and to drop it using a transformation, but just want to check what the impact of this would be on Advanced Matching.
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  • r

    red-rainbow-40489

    05/16/2023, 9:50 AM
    Hi Everyone, I am trying to create a postgres destination on rudderstack control plane using terraform. But it gives me error. Error Mentioned Below.
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  • f

    fierce-smartphone-54959

    05/16/2023, 10:05 AM
    Hey! We’re working on adding analytics to our open source CLI which is written in Rust. We wanted to ask a few questions regarding the integration process: • It looks like the Rust SDK is mainly geared towards servers, is there anything special we should do to use it in a client? We plan to generate a randomized ID and persist it. • We’re seeing a bit of a delay on startup and when sending events (693ms on startup + event, 164ms on events). We were planning on perhaps loading the SDK on a separate thread and sending messages to it to send events. Any ideas / suggestions there? • We want to preserve privacy as much as possible (randomize IDs, avoid exposing any PII), anything special we should do there? Thank you!
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  • c

    creamy-memory-38472

    05/16/2023, 6:48 PM
    Bumping this thread, very much a noob to this and would like to keep stack simple if cloudflare has an alternative process: https://rudderstack.slack.com/archives/C01E4PLB135/p1675421087379229
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  • f

    future-analyst-96678

    05/16/2023, 8:36 PM
    Hi everyone, We just started using Rudderstack and have a question. We have our own Shopify app, I found how to track Shopify store activities with Rudderstack but I'm wondering if there's a solution to also do the same to understand better our Shopify app performance as we run ads for it on different channels but once people land on the Shopify platform it's a mystery what happens next and how our actions impact app installations. Any solution for that? Thanks!
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  • s

    straight-raincoat-91897

    05/17/2023, 11:58 AM
    This message was deleted.
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