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  • k

    kind-journalist-10224

    05/17/2023, 1:47 PM
    Is it possible to selectively only send some data to a specific destination? I feel like I've read this in the docs somewhere, but I can't find it now. I.e. in
    identify
    I want to send
    trait_x
    and
    trait_y
    but only to Klaviyo and not to Google Analytics.
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  • h

    high-holiday-25654

    05/17/2023, 4:48 PM
    Hello, our site experiences an issue this morning. After we disabled Rudderstack script, the issue is gone. Please help. Thanks.
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  • c

    creamy-memory-38472

    05/17/2023, 5:51 PM
    Hey all I made an account yesterday but but today when I got to login its giving me a: Wrong Email or Password, ive tried to change my password 5 times now with no luck, could this be an issue on rudder stacks end?
    m
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  • f

    fancy-answer-79663

    05/18/2023, 9:26 AM
    Hi, I'm using Rudderstack self-hosted data plane in Kubernetes and hosted control plane, Rudderstack transformer keeps crashing and this is process info. I removed resource request and limit and still it get crashed even though enough memory is available on nodes.
    Copy code
    Process info:  {
      pid: 25,
      ppid: 18,
      mem: {
        rss: 483594240,
        heapTotal: 424116224,
        heapUsed: 371040440,
        external: 4213829,
        arrayBuffers: 2397577
      },
      cpu: { user: 39577542, system: 7520616 },
      cmd: '/usr/local/bin/node /usr/local/bin/node /home/node/app/dist/src/index.js'
    }
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  • g

    gorgeous-dream-88338

    05/18/2023, 9:33 AM
    Hi all, I'm seeing a similar issue where some of our events are not reaching Mixpanel, despite always successfully being stored in BigQuery (another connected destination). There are some failed events in Rudderstack, but there is a huge disparity between the number of missing events and the number of failed events in Rudderstack. Even more confusingly, it's seemingly completely random - sometimes
    Event Name A
    will be recorded whilst other times not, and similarly sometimes
    User A
    will record events whilst other times not. It's as if they're just disappearing into the void; it's not exclusively any one user or any one event. Our connection is as follows:
    Javascript
    ->
    Rudderstack
    ->
    Mixpanel (cloud)
    Any help or pointers? Thanks 🙏
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  • r

    rapid-dawn-42563

    05/19/2023, 9:58 AM
    Hi, I have issue with setup react native SDK. I followed the documentation and i get the following problem. Have you encountered anything like this? Could this be related to the React-Native version or the Segment package I unlinked recently?
    Copy code
    Error: Failed to load Rudderlabs native module., js engine: hermes
    Error: Invariant Violation: Failed to call into JavaScript module method AppRegistry.runApplication(). Module has not been registered as callable. Registered callable JavaScript modules (n = 11): Systrace, JSTimers, HeapCapture, SamplingProfiler, RCTLog, RCTDeviceEventEmitter, RCTNativeAppEventEmitter, GlobalPerformanceLogger, JSDevSupportModule, HMRClient, RCTEventEmitter.
            A frequent cause of the error is that the application entry file path is incorrect. This can also happen when the JS bundle is corrupt or there is an early initialization error when loading React Native., js engine: hermes
    Stack: @rudderstack/rudder-sdk-react-native: “1.5.1”, // but latest also not working, I have checked 1.6.x too. “react”: “18.1.0”, “react-native”: “0.70.8”,
    ✅ 1
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  • s

    salmon-plastic-31303

    05/19/2023, 10:43 AM
    Has anyone used RudderStack to feed data from the ios App store to a data warehouse?
    a
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  • b

    billions-umbrella-15053

    05/19/2023, 1:41 PM
    We experiencing issues with Mixpanel destination. We can see upcoming events from Webhook, but at the end Events are not send to Mixpanel for the last two days. To whom I may contact?
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  • r

    rapid-optician-51660

    05/19/2023, 11:04 PM
    Urgent: Hey Rudderstack, We are using rudderstack on iOS app. We recently upgraded from free plan to Starter plan for upto 10M events. However as soon as we went with the payment, No events were being reported. Do we need to reset any connections?
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  • k

    kind-journalist-10224

    05/22/2023, 12:35 PM
    How would I go about integrating with an Intercom instance located in the EU? (We're currently using cloud mode, but we have to switch to client mode but that doesn't work because it's loading the US instance) We use PostHog located in eu and that supports an
    Instance URL
    would something like that for Intercom be possible as well?
    m
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  • b

    busy-farmer-32830

    05/22/2023, 2:09 PM
    Where to place the "traits" in a track event?
    m
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  • g

    gray-river-82670

    05/22/2023, 6:38 PM
    Hi, can someone from Rudderstack help me disable BugSnag? It is affecting our load scores and our logging in the console
    👀 1
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  • s

    swift-address-33159

    05/22/2023, 10:00 PM
    Hey, gang! I’m trying to track Page Views on HubSpot via the JS library through Rudderstack, but for the life of me I cannot find any documentation on how to do that. I’ve tried using the .track call (as I see you only support identify and track for HubSpot), but I kept getting Bad Request errors. Can you please help me?
    m
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  • w

    witty-beard-29204

    05/23/2023, 11:09 AM
    Hey all 👋🏼 Quick question. I'm currently looking at our events (collected via rudderstack) and I saw a couple of users with multiple anonymous ids. Does anyone here know what are the criteria for the anonymous_id to reset?
    ✅ 1
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  • s

    straight-raincoat-91897

    05/24/2023, 7:24 AM
    Gripinvest has joined this channel by invitation from RudderStack.
  • m

    most-ocean-90575

    05/24/2023, 8:12 AM
    Hi everyone, do we have a way to send data to mixpanel in bulk from Rudder? We want to reduce the number of API calls for mixpanel.
    f
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  • s

    straight-raincoat-91897

    05/24/2023, 9:41 AM
    An admin, @shy-kite-21035, removed Gripinvest from this channel.
  • q

    quiet-pencil-88313

    05/24/2023, 11:07 AM
    Hi! Rudderstack and GDPR. I have a website sidetriptours.com where we sell bus tours. We’d like to send upsell emails and other marketing emails via Klaviyo that is integrated through Rudderstack. What is Rudderstack’s GDPR policy? Is it GDPR compliant to send customer data from our website to Rudderstack and from there to Klaviyo?
    h
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  • m

    most-hydrogen-51620

    05/24/2023, 2:37 PM
    hi, is it safe to assume you guys don't support PostHogs group analytics? I've not been able to get it to work at all https://posthog.com/docs/libraries/ruby#group-analytics
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  • s

    straight-raincoat-91897

    05/24/2023, 7:47 PM
    This message was deleted.
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  • m

    most-ocean-90575

    05/25/2023, 12:44 PM
    Hi Everyone, Do we have an API to support Allowlist/Denylist filtering on Rudder? Also, What is the limit on the number of events we can support in these lists?
    m
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  • a

    ambitious-breakfast-83504

    05/25/2023, 4:19 PM
    @early-stone-68655 after today restart i am seeing these error
    Copy code
    2023-05-25T16:17:56.230Z    ERROR    stats    stats/statsd.go:85    error while creating new StatsD client: write udp [::1]:45617->[::1]:8125: write: connection refused                                           │
    │ 2023-05-25T16:18:42.665Z    ERROR    stats    stats/statsd.go:85    error while creating new StatsD client: write udp [::1]:46893->[::1]:8125: write: connection refused
    Is this something to be worried ?
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  • c

    creamy-memory-38472

    05/26/2023, 12:59 AM
    So I was able to get google ads Enhanced Conversions running via the docs guide, but its unclear if im supposed to pass all these values in myself: https://www.rudderstack.com/docs/destinations/streaming-destinations/google-adwords-enhanced-conversions/#supported-mappings Particularly it seems important to pass in the gclid so that google can match this even up with the actual click or does this happen automatically? the only thing im passing right now is the orderId which says is required.
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  • s

    square-solstice-37551

    05/26/2023, 1:50 AM
    Hello team, We are trying to get facebook ads data with breakdowns gender, age and action_destination. From facebook api documentation, these breakdowns are compatible. but when i go to the redshift table, the breakdown by age and gender is there but action_destination does not even show up as a column. We tried with multiple ads account and still the same issue. We were wondering if we could get some help on this matter: this is the query we have configured:
    d
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  • m

    most-ocean-90575

    05/26/2023, 5:47 AM
    Hi Everyone, we are noticing some missing event properties when data is being sent via Rudder. Have we seen this issue before?
    m
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  • e

    enough-shoe-66188

    05/26/2023, 8:27 AM
    Hello folks! I am having a very strange issue with Rudderstack-PHP --> GA4 integration. The events seem not to be accepted to GA4 (does not show up in Realtime report) and are stored in the Rudderstack buffer (rt_jobs_1 Postgres table). An event with identical payload and authentication details that I try sending through the GA hit builder (https://ga-dev-tools.google/ga4/event-builder/) reaches GA4 successfully. Any ideas on what may be wrong?
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  • l

    little-florist-75112

    05/27/2023, 12:10 PM
    Hi Everyone! We have an issue with GA4 integration, we see events on GA4 Live Events in RudderStack Panel but we can't see it in GA4 Real-Time or Events section.
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  • m

    magnificent-quill-29991

    05/28/2023, 3:02 PM
    Hi all 👋 I want to integrate LiveChat into my flutter app using RudderStack. I already added Flutter as my source and I want to setup LiveChat as it’s destination. Yet, when I click add destination for my flutter app source, LiveChat doesn’t appear in destinations, and vice-versa, when I add a new destination LiveChat, Flutter doesn’t appear as an available source. How do I deal with that?
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  • m

    most-grass-52579

    05/29/2023, 12:07 PM
    Hi All, Just wanted to check if rudderstack can be used to send customer related events to GTM and then pass them to google? Let me know if you need additional information
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  • b

    brave-autumn-4898

    05/29/2023, 3:44 PM
    @gentle-petabyte-80785 added a workflow to this channel: Thank contributors.
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