Does anyone have an idea?

Hey all — KMS Technology needs support. Here’s context. Any idea? I’m facing with a issue related to group with Mixpanel by following this doc https://www.rudderstack.com/docs/destinations/streaming-destinations/mixpanel/#groupI tried to config group key like this and sent group call rudderanalytics.group( “KMS”, { id: “KMS” name: “Kms Technology”, } ); but Rudderstack failed to sync to Mixpanel without any error message, could you please advise on this issue and how to fix this?

hey team! have a question, albeit maybe a bit obscure, is there a way to disable Rudderstack on only certain pages for certain destinations? context: we have a Google Ads destination currently set up with the conversion linker enabled to deploy the gtag.js snippet and send events. however we only want it to use the gtag.js and send events from certain pages/urls, but only for this destination. We still want Rudderstack to fire/work normally for other destinations. Is something like this possible with Rudderstack?

Hello everyone. I'm trying to setup Pendo through RudderStack, here's a link to docs. I've added pendo as a destination with the appropriate api key. What I'm seeing is that the Pendo JS library is being loaded and that events are being delivered to Pendo and to RudderStack. However the guides that are configured with pendo no longer show up, so my question is if this is supported? Checking pendo in console says there's no api key (running

pendo.validateInstall()

).

Hi, one question regarding the React Native SDK - how does the automatic event flushing work? Should I be concerned with events not being delivered because the app is closed sooner than the SDK gets to sending the event batch? Do you have a recommended way of solving this? I see some approach for Android SDK, is there something similar for React Native?

Hello, I have a question about using User Transformations for Identity Resolution in Rudderstack. Particularly when sending data from JS source to Braze. Is this only happening when we send data to the warehouse and not to any cloud destinations? I have tried the code snippet provided in the documentation, but no event is being synced to Braze. Can you please elaborate on what might be the issue here? Thank you 🙏

HI! I'd like to know, I am migrating from google UA to Google Analytics 4, but I can't seem to figure out if I will be able to call identify to add traits to my users and see them on Google Analytics 4? Would you be able to tell me if the identify call is available for Google Analytics 4? Thank you!

Hello, guys I am using Rudderstack as a CDP and sending events to Clevertap One of them is presenting an error, which is the "Order Completed". does anyone can help me out saying what is happening and how can I solve that?

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hello, I am trying to integrate AppsFlyer with rudderstack. In the configuration, it asks for the appsflyer v1.0 api token, which is deprecated and inaccessible. How would we go about this? Our events are getting rejected with a

"Appsflyer id is not set. Rejecting the event"

. Your help would be greatly appreciated!

Hello guys, I am checking android vitals, and found an app crash related to Rudderstack library on android in my android app.

Fatal Exception: java.lang.OutOfMemoryError: Failed to allocate a 15120 byte allocation with 7816 free bytes and 7816B until OOM, target footprint 201326592, growth limit 201326592

at android.database.CursorWindow.nativeGetString(CursorWindow.java)

at android.database.CursorWindow.getString(CursorWindow.java:480)

at android.database.AbstractWindowedCursor.getString(AbstractWindowedCursor.java:53)

at com.rudderstack.android.sdk.core.DBPersistentManager.getEventsFromDB(DBPersistentManager.java:148)

at com.rudderstack.android.sdk.core.DBPersistentManager.fetchEventsFromDB(DBPersistentManager.java:169)

at com.rudderstack.android.sdk.core.EventRepository.checkIfDBThresholdAttained(EventRepository.java:425)

at com.rudderstack.android.sdk.core.EventRepository.access$1000(EventRepository.java)

at com.rudderstack.android.sdk.core.EventRepository$2.run(EventRepository.java:360)

at java.lang.Thread.run(Thread.java:923)

Sdk Details : 'com.rudderstack.android.sdkcore1.6.1' Any help with it?

Hi Guys, I use a webhook source one on a postgre destination to test your product but I have an error on sync : 'incompatible role configuration. Postgre connexion works, tables have been created in the rudder schema Any idea on the why ?

Hi! I see this line here (with regards to track calls):

When we write data to the warehouse, we write each event to its own track table as well as one large track table.

However, I only see tables specific for each event, not one table for all events. Am I misreading this? Is there a way to configure RudderStack to create one table that contains all events in the data warehouse? Thanks!

Hey all — received this question from Cameron at Olo.coffee. Can anyone assist? @gentle-petabyte-80785 @average-tailor-86667

I’m having trouble syncing Rudderstack to Postgres in Supabase. I’ve created a new user and given them all the permissions according to the docs, but the sync keeps failing.

My workspace is olo-coffee, and my email is

cameron@olo.coffee. Can you help me out with this issue?

hey, I'm getting started with rudderstack for our ecommerce store (nextjs, vercel), and I get this weird cors error in console: Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://api.rudderlabs.com/sourceConfig/?p=npm&v=2.28.0 (Reason: CORS request did not succeed). Status code: (null). Would really appreciate some help on figuring out this, since I cant find anything googling.

Hi All, We are running an older version rudder-server

rudder-server_r26042021.061903

. We want to upgrade to newer version to enable us the functionality of using GA4 destination. Is there an upgrade documentation available ? OR we just run the latest version directly ?

Hi, I saw there are some events of my destination failed because the reason "Events must be sent within seven days of their occurrence or up to one minute in the future.". My question is, what happens if a user changes their clock to a time that is a few minutes ahead of the actual time? Will all events be dropped in this situation? It seems that some people have the habit of setting their clocks ahead of the actual time to ensure they are never late.

Hey team, Chuk Ho is having an issue:

I’m having trouble connecting my Nodejs application to my Rudderstack application. I keep getting a 403, went through the documentation multiple times, and no luck debugging. any idea what might be going on?

Can you assist? @gentle-petabyte-80785 @average-tailor-86667

Hello, I'm wondering if it's possible to change write keys of sources on the cloud solution? We're going to try to use rudderstack cloud instead of a self-hosted instance. Ideally we'd be able tot change some DNS entries and have new events come in on the cloud data plane instead. Can't seem to find a way to change write key(s), though 🙂

Hello All, Any ideas , after upgrading to latest version, my rudder backend is not starting. I dont see any error logs

Hello. I need to delete an old admin account. Can you provide the email to send the details?

Hello! Is there any way to change the data plane url?

Hi — I’m trying to have DEV/PROD trackers go to the respective snowflake data warehouses (`events_dev`/`events_prod`). We’re trying to avoid having the name ‘`marketing_site_dev`’ as the name of the schema which is automatically being created from the name of the source. Ideally the warehouse would look like this: • events_dev ◦ marketing_site • events_prod ◦ marketing_site The name of sources in a workspace have to be unique so I can’t have 2 sources named ‘marketing site’ even if the destinations are different (dev / prod). What’s the best method to organize dev/prod trackers (i.e. marketing site) so they route correctly to the (`events_dev`/`events_prod`) database in Snowflake without ‘dev/prod’ in the schema names?

Separate question: is it possible to have various workspaces in Rudderstack to isolate dev/prod environments?

hey there! how do I deactivate the JS SDK on a website? I would like to create a small script for this only visible to internal members, as to not capture data when someone from our team visits the website. This avoids the generation of unnecessary events which wouldn't be useful.

Hi - I've enabled Google Ads as a destination, and in the inspect element, I see the Google Adwords tag ID AW-#### edit.. I've now tried everything.. still not showing any successful conversions.. halp! 🙏 thanks.. https://www.loom.com/share/827bebacade4437ab716f66e60cf8193 In google when I go to add a new conversion, I get this error in the process of setting it up:

To enable conversion measurement, you will need to install a Google tag or reuse an existing Google tag already on your website. Try again or continue to the next step. You can manage your tag later under Tools & settings.

And then if I continue on anyway, in the conversions screen, no conversions are recording and there is a 'troubleshoot' link which opens the tag manager which is also not showing any conversion. My workspace is

creditsuite-jason

Hello there, Is anyone else facing this issue on Android SDK. The crash has 1k+ events in last 90 days.

Hello! How can I set up ClickHouse connection with ssh tunnel?

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Hi, How can I change events timezone in Rudder server? where does it gets it's value?