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Hi, new to rudderstack. I see that we can build google and facebook ads audience list using them as destination connectors. We have events coming from our backend systems. What should be the format of those events ? and how to map these events so that it can build "add" and "remove" operations

Hello, may I ask whether the write key can be made public? What would happen if it got out? I have written a Golang command line program, the code is open source, I want to integrate your statistics in this command line program, but I see in the code to create the Client needs to write the write key into the code, so that everyone can see my write key, I am a little afraid

hey Rudderstack 🙂 Just received the mail announcing transformation template, so great ! So far i'm stuck trying to use Python code instead of javascript, models seems avaliable only in JS, and i've no success creating a new one in Python. Is there some documentation ?

I’m pretty stuck on something that seems like it should be easy: I’m trying to use Rudderstack in a next.js app and getting an error because window isn’t defined. I followed the next instructions in the docs, but they include window. Any idea how to solve it? Running latest version of next

Hi team support. I am catching these errors in the ruddrestack logs, can you tell me what to reconfigure on the backend to avoid them?

hey team! we currently have quite a few Rudderstack events set up in JS and several have properties stored as arrays (eg including item ids shown when a customer performs a search). What we’ve seen is when sending to some destinations these arrays are flattened to individual properties by Rudderstack. example below: original event

"example_property": [
"abc",
"def"
]

event sent to destination

example_property[0]: "abc"
example_property[1]: "def"

this causes our event properties counts to increase significantly in the destination and limits the analyze we can do. is there a list of data types we could store these in instead of arrays that Rudderstack wouldn’t flatten them? tried to do some research and couldn’t find anything listing them out, but want to confirm which data types would be best to switch too before dedicating time updating the event properties

Hi team, I'm trying to install dbt identity stitching packages, and I get this weird error. Even though my dbt_utils package version is updated. It would be great if someone could help me with this issue. Thanks 🙂

Was there a change to the Google Analytics destinations on Tuesday this week? Suddenly the _ga cookie seems to be reset from the Google Analytics numeric client id to the Rudderstack User/Anonymous ID. I can see this update happen a few seconds after the cookie is saved. It seems to happen regardless of whether 'Disable Md5 encryption from Client ID' is enabled or disabled. Could this be a bug or is it expected behaviour?

Is it possible to pass the campaignId and templateId in custom events to the iterable destination on both events, and purchases? Additionally, can we pass our own custom eventId to iterable. Please advise.

Hi Support, I have raise a ticket but having more horses in the race might create a winner! We have an issue where it seems that data from our production sources seems to be going to our staging destination! Looking in the at the graphs and picking a single event then it would seem that we have on staging 50 of the event in the last 24 hours (at point of typing this) and then in the destination table we have over 6K. Of those 6K then on 27 seem to have been from staging (not the 50). We can determine where the data has come from via the URL containing staging (or not). Any offers what is going on? Thank you in advance

Hi - I have no data plane url in my account - created it a while ago. revaluating things now.

Hi! I have been getting a lot of failed syncs today. Retrying them doesn’t work. The staging logs in S3 show good data. Would anyone be able to help? Thank you! The error message they all get is: “InvalidParameter: 1 validation error(s) found. - minimum field size of 1, GetTablesInput.DatabaseName.”

Hi ! I am using the repo /rudderlabs/rudder-server and my requirement is to create the image from Dockerfile which present with some customisation! While building the Docker image I am getting few errors which are as below -

> [builder 8/9] RUN BUILD_DATE=$(date "+%F,%T")     LDFLAGS="-s -w -X main.version=${VERSION} -X main.commit=${COMMIT_HASH} -X main.buildDate=$BUILD_DATE -X main.builtBy=${REVISION} -X main.builtBy=${REVISION} -X main.enterpriseToken=${ENTERPRISE_TOKEN} "     make build:

#20 0.815 go build  -a -installsuffix cgo -ldflags="-s -w -X main.version= -X main.commit= -X main.buildDate=2023-03-17,06:59:05 -X main.builtBy= -X main.builtBy= -X main.enterpriseToken= "

#20 3.078 app/app.go:15:2: no required module provides package <http://github.com/rudderlabs/rudder-server/enterprise/config-env|github.com/rudderlabs/rudder-server/enterprise/config-env>; to add it:

#20 3.078       go get <http://github.com/rudderlabs/rudder-server/enterprise/config-env|github.com/rudderlabs/rudder-server/enterprise/config-env>

#20 3.078 app/app.go:16:2: no required module provides package <http://github.com/rudderlabs/rudder-server/enterprise/replay|github.com/rudderlabs/rudder-server/enterprise/replay>; to add it:

#20 3.078       go get <http://github.com/rudderlabs/rudder-server/enterprise/replay|github.com/rudderlabs/rudder-server/enterprise/replay>

#20 3.078 app/app.go:17:2: no required module provides package <http://github.com/rudderlabs/rudder-server/enterprise/reporting|github.com/rudderlabs/rudder-server/enterprise/reporting>; to add it:

#20 3.078       go get <http://github.com/rudderlabs/rudder-server/enterprise/reporting|github.com/rudderlabs/rudder-server/enterprise/reporting>

#20 3.078 app/app.go:18:2: no required module provides package <http://github.com/rudderlabs/rudder-server/enterprise/suppress-user|github.com/rudderlabs/rudder-server/enterprise/suppress-user>; to add it:

#20 3.078       go get <http://github.com/rudderlabs/rudder-server/enterprise/suppress-user|github.com/rudderlabs/rudder-server/enterprise/suppress-user>

#20 3.098 make: *** [Makefile:47: build] Error 1

While the image which is present or pushed to the docker hub is working fine. Image link in docker hub - https://hub.docker.com/r/rudderlabs/rudder-server Can someone help me for this or can someone provide the working Dockerfile through which I can create the above image

Hi! In Shopify, the server-side tracking is not working.(The client's face is working.) I tested many different cases.

Hey everyone! We are using a GA4 destination in hybrid mode, currently without calling explicitly the `page()`event (called by default). Do you know if is possible somehow to intercept this event in this situation? We would like to send the page info also to a Webview. Thanks!

Hello, we are experiencing a serious issue with syncing data into snowflake. It is working fine for our track calls but it's taking an excessively long time for identify calls and user records to sync. Can someone please help me figure out what is going on here? It's impacting BOTH client side (JS) and server side (.NET) sources on both dev and prod environments. REALLY NEED HELP.

Hello, all. Will “Import” be supported in the replacement for the old config generator?

Hello, I need some help on update transformation api, I am getting "message":"Request failed with status code 400","msg":"RudderstackUploadError" error today but cannot figure out why

Hi everyone! We are trying to manually send page events to GA4 through Rudderstack, but we are getting this error. Could you please help us to solve it? Thanks!

Hello - I recently updated to v1.6 from 0.2.2 and I noticed a large increase in (pictured)

Batch_Router JobsDB_Query_time.max

(saturday noon). Same goes for processed_jobs_time.max and jobsdb/gateway_tables count (pictured) is this to be expected?

Hello Everyone - How should I set the load options (configUrl) for java sdk. I don’t see that method in RudderAnalytics class; https://www.rudderstack.com/docs/sources/event-streams/sdks/rudderstack-java-sdk/#initializing-the-rudderstack-client. I am looking for Java equivalent of this : https://www.rudderstack.com/docs/sources/event-streams/sdks/rudderstack-javascript-sdk/load-js-sdk/#loading-options

Hi everyone, We are using TimescaleDB as a destination for our events, and we have a problem on hypertables compression. After enabling compression for data older than 20 days (chunk time interval is 7 days), that table wont populate anymore. Does this relates to something in RudderStack?

Is there any particular dependency map of rudder backend <-> rudder transformer? I’m trying to get our opensource deployment up to date

Hey! Quick question, how can I access a device-mode SDK that's been loaded by Rudderstack? I'm thinking of PostHog specifically

Hey everyone, would custom transformations work if I’m using an API endpoint with a per-minute rate limit?

Hey @gentle-petabyte-80785 and team — Edward from RudderStack here. Steve has some questions about how to add IPs to BigQuery. See below for more context. Can you prioritize and take a peek? @salmon-plastic-31303 FYI!

Looking at adding my bigQuery service as a destination and it won’t play nice. I am lost at the IPs to be allowlisted. Where do I add that?

The docs say;

To enable network access to RudderStack, allowlist the following RudderStack IPs depending on your region and RudderStack Cloud plan:

then give a bunch of IPs

but where do I input them in BigQuery?

Hey guys, i have a question regarding Hubspot. Please help! Does the Hubspot pricing plan have to be the enterprise to be able to send events? It shows an error for a missing scope, which seems to be available only in enterprise. Am i right?

Hi, so we have a universal JS source that we use across all our products/domains. However, we want to set up a device-mode only destination (Hotjar) to receive events from just one of our domains. What would be the best way to do this? Client-side Event Filtering would not help us here unless we could filter the events by a specific event property? Is something like that possible?

I've created a transformation to transform a single "page" event to an array of a page event and a new event named "entered_from_medium". In the transformation loggin this seems to work out good, but for some reason this event is not being processed by the sync to my DWH