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  • s

    silly-megabyte-76438

    02/09/2023, 12:51 PM
    hi everyone! is there some info on how rudderstack sdk generate anonymousId? we’re interested whether it’s tight to a specific device and whether it can change over time (for example, when user clears cookies, or re-installs the app)
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    victorious-wolf-6951

    02/09/2023, 2:01 PM
    Hi everyone! First time posting. I am curious about how to go about creating documentation of rudderstack event jsons, an ER diagram works partially but not fully as it does not capture the event purpose. Are most people just attaching an additional text box describing the purpose of each event?
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    mysterious-addition-11435

    02/09/2023, 4:49 PM
    Hey All - my project is using JavaScript SDK via NPM. And I’m having a new
    anonymousId
    every page load. I’ve loaded this into a bundle.js with webpack ( in an effort to cut down on requests on the frontend) - that js bundle is reloaded each time a new page. In the docs - it says clearly -
    you should run the following code snippet _*once*_ and use the exported object throughout your project
    . Is there a best way to include this into a bundle.js, load on each page view but check for existing cookies before it replaces them?
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    happy-farmer-59927

    02/10/2023, 3:46 AM
    Hi, I have a question about Data Plane. We have a self hosted Data Plane that we are using in all our sources configuration. But I can see few events are getting captured in cloud Data Plane. Is there any way to know what source is sending events to cloud Data Plane?
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    steep-fish-35978

    02/10/2023, 1:26 PM
    Hi, I have a question regarding the data tracking. We are tracking the Web App Events data through Rudderstack and finally sending those events to Mix Panel. We have sign_up event where we have used the Rudderstack Identity function to create the User Profile in the Mixpanel. However there is one another event in app where I can modify the initially submitted details during the sign_up event and when that event is firing it creates another User Profile in the Mixpanel with the same email id. I want that if 2nd event fires than it only modify the details of already created User Profile and do not create any New User Profile. Can you please guide here.
  • c

    clever-army-23352

    02/10/2023, 6:47 PM
    So we are hosting Rudder OpenSource via docker on AWS and are trying to send test data to an S3 we use the hosted Dataplane and have setup the AWS destination with the correct IAM Role however we keep getting this error
    Copy code
    NoCredentialProviders: no valid providers in chain.
    Seems like the OpenSource doesn't authenticate with the hosted Dataplane can someone tell me where you place the IAM ARN to have the system authenticate and upload data?
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    few-farmer-52883

    02/13/2023, 1:57 AM
    Hi, we're using Rudderstack to connect to Clevertap using the device mode. We want to disable any anonymous usage to limit our MAU usage. However, unchecking the option to 'Enable tracking for anonymous users' does not seem to work. There are certain system events that are triggered by Clevertap automatically I suppose, like 'UTM Visited'. Is there anyway to disable these events? Thank you.
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    happy-farmer-59927

    02/13/2023, 4:41 AM
    Hi, We have a self hosted Data Plane (AWS Ec2 instance) using Docker . How can I connect to PostgreSQL (Streaming db) from my local for verifying event data?
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  • p

    purple-motorcycle-5125

    02/13/2023, 7:24 AM
    Hello All! I was wondering if anyone managed to use rudderstack react native sdk in expo?
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    ambitious-engineer-11304

    02/13/2023, 11:22 AM
    Hi, I need to configure two webhooks in rudder to send My Portal credit monitoring alerts in jason form Here is the structure for the standard alerts {"alertDetails":{"alertType":"Potentially Negative","alertSubType":"Major Derogatory","source":"Experian","alertDate":"01\/11\/2023","balanceAmount":"$688.00","isCollection":"Yes","openDate":"01\/07\/2023","paymentStatus":"Grid Code G (Collections)","statusDate":"01\/07\/2023","name":"NATIONAL RECOVERY AGEN","phone":"(800) 773-4503","businessType":"YC","streetAddress":"2491 PAXTON ST","city":"HARRISBURG","state":"PA","zip":"17111-1036"}} can you tell me if this format works or not for webhooks?
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    most-ocean-90575

    02/13/2023, 2:12 PM
    Hi Team, want to understand few things from web sdk perspective. Can someone please help me with these answers?
  • m

    most-ocean-90575

    02/13/2023, 2:12 PM
    For Rudder's web sdk, we would like to understand the following: 1. Our login happens through khatabook.com (which has rudder web sdk integrated) and post login we redirect to desktop.khatabook.com (which is a different app which also has rudder web sdk integrated). Further when logout happens on desktop.khatabook.com, we redirect back to khatabook.com. a. In the above setup, on login, will the anonymous id that gets set on khatabook.com get used post login on desktop.khatabook.com? b. On logout from desktop.khatabook.com, will the anonymous id automatically get reset on desktop.khatabook.com? c. Basis point b above, if anonymous id does not get reset on desktop.khatabook.com, if a different user logs in on the same system through khatabook.com, what will be the behaviour of anonymous id in this case? 2. In what scenarios would the rudder sdk: a. set the anonymous id? b. reset the anonymous id? 3. We noticed that rudder id is missing from events sent from the client. a. How and when does rudder id get assigned to an event? b. Would the relationship between rudder id to user id be many to one? c. Would the relationship between rudder id to anonymous id be many to one? d. Event though rudder id is missing when the event is sent from the client but would rudder id be present in all events when we view them on the rudder dashboard?
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    fancy-answer-79663

    02/13/2023, 7:03 PM
    Hi, I have 2 Rudderstack server instance in my kubernetes infra and I'm using hosted control plane One of the instances stucks in crashloopbackoff (logs in comments) but the other instance is working OK. I'm using rudder server v1.5.0
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    clever-king-86663

    02/13/2023, 10:47 PM
    Hi - my paperform -> bigquery connection has been stuck in status = “waiting” since Friday. Is there anyone who can help figure out why?
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  • s

    stale-furniture-60415

    02/15/2023, 9:55 AM
    Hello! I have a flutter and have successfully integrated
    rudder_sdk_flutter
    along with
    rudder_integration_braze_flutter
    SDKs. When I run my app in debug/dev mode, everything is working fine. I got my events in flutter source in Rudderstack, and those events are then sent to Braze (iOS and android). I’m actually having an issue while running my app in release mode on android
    flutter run --release
    . I don’t see events coming to my flutter source on Rudderstack, so nothing is happening on Braze as well. This only happens when running the app in release mode and only on android. Am I missing something here? Thanks!
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  • w

    wonderful-shoe-37547

    02/15/2023, 10:28 AM
    Hi - I’m using the rudderstack TF provider to setup my sources and destinations. When creating the BQ destination setting the namespace should define the dataset the data is written into but this doesn’t seem to be the case. Should the dataset already exist or should I let Rudderstack create it?
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  • a

    aloof-truck-82115

    02/15/2023, 1:05 PM
    Hi, Does anybody know what this error means? Destination: AWS Redshift
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  • n

    nice-bird-65379

    02/15/2023, 1:06 PM
    Hello Everyone, I am planning to use Rudderstack Opensource for the following: Daily visits • Unique visitors • Total events Monthly New visitors • Total • By country Traffic by device • Mobile • Tablet • Desktop • TV screen Recommended hours • Visitor by group of hours (4 hours timeframe) using user local time. Number of visitors from Top locations • Top 10 of countries comparative chart per month Heat geographical map of source of traffic I believe the Google Analytics is not available for Rudderstack Open source though I planned to use Pixel API for this. Can you please suggest a solutions to achieve this using the Rudderstack Open source.
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    glamorous-dream-12949

    02/15/2023, 3:22 PM
    Hello! We plan on using Rudderstack in order to send events from a website built using Nuxt.js to Klaviyo for email marketing. I followed all the steps for implementing rudderstack in nuxt but no events come through. Also, there is no info on how I am able to send data for each event.
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  • h

    high-night-55985

    02/15/2023, 6:20 PM
    hey guys, sometimes some buttons/dropdowns are disabled, can’t click on them at all. the issue seems to get back to normal after some time. is this a limitation of free version or a bug ?
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  • h

    high-night-55985

    02/15/2023, 6:21 PM
    image.png
  • c

    curved-fountain-55190

    02/15/2023, 9:13 PM
    Hello, I'm trying to setup Rudderstack into my Unity project, I've put this code in Awake function:
    RudderClient.SerializeSqlite();
    RudderConfig config = new RudderConfigBuilder()
    .WithDataPlaneUrl("https://***.<http://dataplane.rudderstack.com|dataplane.rudderstack.com>")
    .Build();
    RudderClient rudderClient = RudderClient.GetInstance("********Dc6wXH5V1VZ4MTAUQ4", config);
    Debug.Log(rudderClient);
    but
    rudderClient
    object still has the value null.. is that normal? if not what's went wrong?
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    limited-wall-6616

    02/15/2023, 11:08 PM
    Hello guys. With Facebook pixel enabled (with
    Use device-mode to send events
    set to ON), the rudderstack js client (v1.1) discard our mapping. In our mapping we have •
    Order Completed
    (rudderstack) ->
    StartTrial
    (facebook) We have 2 sources : • Our API:
    Order Completed
    correctly sends
    StartTrial
    event to fb • Our website:
    Order Completed
    sends
    Purchase
    (instead of
    StartTrial
    to fb) Why is that ?
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  • q

    quick-author-53983

    02/16/2023, 1:16 AM
    Hi. I'm getting an error on a sync to Redshift:
    pq: Value too long for character type
    and I've read other replies on this error. They mention setting a config value setVarCharMax: false, or changing column size to varchar(max). I'm using Rudderstack Cloud... can anyone tell me where I set this option please or should I update the table in Redshift directly? Thanks
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  • b

    busy-restaurant-20228

    02/16/2023, 11:59 AM
    👋 Hello, team!
  • s

    square-solstice-37551

    02/16/2023, 2:54 PM
    Hello Everyone, We have multiple environments, is there an easy way to create the template from a workspace and migrate it to the higher environment. Right now we create all the sources, destinations and connections "manually". Can anyone help?
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  • c

    curved-fountain-55190

    02/16/2023, 3:14 PM
    Hi, Does RudderStack supports Unity Oculus or WebGL platform?
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  • n

    nice-energy-20673

    02/16/2023, 11:45 PM
    #support I am trying to connect Microsoft's SQL server (source) to Active Campaign (target) so I can send data from source to target. However, I can't seem to find Microsoft SQL server as a source to create the connection. Has anyone here worked with Microsoft's SQL server?
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  • f

    future-toothbrush-54596

    02/17/2023, 4:16 AM
    Hi. Could you confirm whether Rudderstack Open Source supports IAM Role Service Account (IRSA) for setting up event backups?
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    microscopic-airline-97949

    02/17/2023, 6:39 AM
    Hello, dear friends. We use Opensource Rudderstack in our team and have set up about 10 integrations using the javascript SDK. After some time we started to notice that there were delays in data, we found out that there is a difference between original_timestamp and sent_at parameters (from day to months), i.e. only on client side. Delays at some moments reached several months, the greater the number of lines the more delays, only 10% of the data with delays. • Can there be delays at SDK level? • And would moving src=“https://cdn.rudderlabs.com/v1.1/rudder-analytics.min.js” to our own server help in any way ?
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