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  • q

    quiet-microphone-89528

    02/02/2023, 9:18 AM
    hey all How can I enable session tracking with rudderstack react native sdk?
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  • a

    alert-vegetable-59655

    02/02/2023, 11:00 AM
    Hi support. Quick question regarding anonymousID vs userID. I'm using the React SDK on my website and we don't have an account feature. We call identify when a user enters their email address and add personal details as traits. However we also call identify on first initialise and we don't have any traits. It looks like Rudderstack SDK generates a UID userID which is different from the anonymousID UID, which then gets passed around as the userID through all the page and track events. Is this behaviour correct and expected in this scenario? Or should userId = anonymousID for sites that don't have their own UID?
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    freezing-animal-5972

    02/02/2023, 1:14 PM
    Hey team I am not able to add a destination to google ads and facebook ads sources. The button to add destinations is greyed out. Can you help me with the issue? TIA
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  • c

    cuddly-ice-9680

    02/02/2023, 4:15 PM
    Hello, I was wondering how to enable automatic session tracking on javascript? I thought it would just start recording the session id under the context object when it became available but that doesn't seem to be the case. Can someone help me get this enabled?
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  • a

    adventurous-cricket-54260

    02/02/2023, 5:36 PM
    Hi, Do you have some instructions about how to implement RudderStack tracking on Webflow? I do understand that the JS snippet should be added to the header but how to do identification or track specific events?
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    freezing-animal-5972

    02/03/2023, 9:52 AM
    I am on the free plan of rudderstack cloud. Currently, I have 2 cloud extract sources configured (Google adwords and Facebook ads). I need to reconfigure the Facebook ads source and resync historic data as the previous configuration wasn't working correctly. As the free plan has a limit of only one cloud extract source (though at the moment I have two of them configured), I cannot add a new Facebook ads source and experiment if that works properly. Would I be able to delete the existing source and create a new one, since there's already 1 source configured and the new one would exceed the limit of 1? Or should I try updating the existing one? TIA
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  • a

    ancient-jordan-26302

    02/03/2023, 10:44 AM
    I'm trying to fetch the source configuration through our own domain instead of rudderlabs.com. (Basically the api.rudderlabs.com part of this guide: https://www.rudderstack.com/docs/user-guides/how-to-guides/custom-domains/). Are there any guides for doing this with Cloudflare? I set a CNAME and Authorization header but keep getting a 403 error.
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  • s

    silly-morning-56535

    02/03/2023, 12:56 PM
    So I’m having trouble with my account. Not sure if anyone here is able to help.. Basically I don’t seem to have any read/write permissions when logging in. It seems there’s not even a workspace created, and I cannot seem to create one either.. Any suggestions? 😅
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  • s

    straight-raincoat-91897

    02/03/2023, 2:56 PM
    This message was deleted.
  • b

    big-art-65238

    02/03/2023, 3:00 PM
    Hey there! Having another issue with the GA4 destination. I'm getting page_view events where the hostname is missing I have 4 domains set up as 4 sources in Rudderstack, but all 4 sources connected to the same GA4 destination
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  • c

    clean-spoon-8873

    02/03/2023, 4:17 PM
    Hey all, We are having trouble getting custom click events into Google Ads conversions. Page views work 👍, but we need various click events sent for conversion from RS. Current Setup: • User signup ◦ Internal Event Name:
    Signup Completed
    ◦ Mapped GA event
    SignUp
    ◦ Google Ads Conversion Event ▪︎ Name:
    end user sign-up
    ▪︎ Goal & Action Optimization:
    Sign-up
    • Conversion Linker: Enabled • Conversion ID and Label: Verified set correctly Additionally, it looks like you cannot utilize transformations with Device Mode. We are looking to filter the events we sent to ad platforms based on event properties (i.e.
    UTM Source = Google
    ). Which would be a better destination for enabling this type of action? Google Ads Offline Conversions, or Google Analytics 4? A few additional questions to troubleshoot: 1. What is 'Factory'? On the Web SDK settings, it states 'This is a device-mode only destination. Please add Factory in your implementation.' 2. Can the custom naming across the GA Conversion Event / Internal Event Name / Conversion Mapping cause issues? 3. We did not enable page load conversion, we only care about the click events .. do we need to enable page load in order for the click events to come through? 4. We enabled allowlist and added
    Signup Completed
    , which is the naming convention on the raw event sent to RS. Do we have to change the naming convention?
    k
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  • w

    worried-analyst-4239

    02/03/2023, 11:10 PM
    I’m setting up a (cloud) Webhook rudderstack destination for existing sources. The webhook destination is not hitting the configured API. There is a transformation set up and when I monitor the
    Live Events
    for the transformation or the source everything looks like I expect it to. However, when I monitor the live events for the destination, nothing shows up. As part of debugging, I updated the transformation to make the POST request the webhook should be sending, and that was working properly, arriving at the destination API in the correct format. I would love some support on understanding why the webhook for the destination is not firing as expected. Screenshots in 🧵
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  • s

    square-policeman-22381

    02/04/2023, 4:25 PM
    Hello , I am using rudderstack with matomo , posthog as destination of my website as source. I can see events on posthog but not on matomo ( nothing happens). Any idea ?
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  • h

    happy-activity-7907

    02/05/2023, 3:32 PM
    Hi there, I’m trying to setup our postgresql as datasource and want to import/sync it to our big query warehouse. Is this possible? I dont find any big query destination for that postgresql source…
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  • b

    big-cat-82077

    02/06/2023, 1:34 AM
    Hi Rudderstack support team. I have some question regrading identify, if i use identify in my website - after visitor submit a form • Will the user data (name, email, phone, etc) will be passed along when i use "track" or "page" event? • When the same user comeback again to my website using the same browser - without clearing it's cookies - do I need to identify again? or i can just check the cookies to make sure wether I need to call identify again or not?
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  • r

    refined-stone-1555

    02/06/2023, 7:07 AM
    Hi Selfhosted dataplane and cloud control plane gives me 1m a month of events Will the limit be removed if I selfhost control plane too
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  • l

    little-florist-75112

    02/06/2023, 8:11 AM
    Hi I have added WebEngage as a destination in rudderstack panel but I have reached the rate limit of WebEngage and got this error. How can I fix this?
    👀 1
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  • a

    ancient-jordan-26302

    02/06/2023, 11:05 AM
    In the docs for how to self-host Rudderstack, it seems like we load the rudderstack javascript after we call rudderanalytics.load(). Isn't there anything bad that would happen if we switch the order? We're trying to fix some race conditions but don't want to introduce any unintended behaviors. Docs here: https://www.rudderstack.com/docs/user-guides/how-to-guides/self-hosting-js-sdk/
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  • s

    straight-raincoat-91897

    02/06/2023, 2:58 PM
    This message was deleted.
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    straight-raincoat-91897

    02/07/2023, 6:34 AM
    This message was deleted.
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    refined-stone-1555

    02/07/2023, 6:37 AM
    "reason": "service provider not supported
    Getting the above error. I am using control panel light, sending the data to postgres. Added config file
    workspaceConfig.json
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  • f

    few-businessperson-23812

    02/07/2023, 12:02 PM
    Hello everyone ! I’ved try to add google analytics 4 destination, the events has been well received to the destination but nothings happened to my google analytics account ... Someone has an idea for what’s happen ? Is that can be, because of the beta status, of this destination ?
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  • q

    quaint-lizard-84654

    02/07/2023, 3:05 PM
    hi everyone I using Rudderstack cloud (free account) and i having some problem with: source:
    java
    - destination:
    S3
    and
    postgres
    (two destination for one source) when i enqueue an track event from my source code, i was able to saw the event in rudderstack and the event was routed to S3 successfully but not in postgres ( i can't saw any event in posgres destination, and the values for delivered and failed are zero) i got this when i saw my
    data_plane/health
    Copy code
    {
      "appType": "GATEWAY",
      "server": "UP",
      "db": "UP",
      "acceptingEvents": "TRUE",
      "routingEvents": "TRUE",
      "mode": "NORMAL",
      "backendConfigMode": "API",
      "lastSync": "2023-02-07T14:59:39Z",
      "lastRegulationSync": ""
    }
    where i can find more info about what its happenging?
  • a

    acceptable-belgium-84929

    02/07/2023, 8:38 PM
    Do we have a connection with Insider CMS in sight?
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  • b

    big-cat-82077

    02/08/2023, 2:48 AM
    Hi everyone, I have postgresql and google sheet as my destination.. For google sheet everything good.. all event insert successfully to my sheet But for the postgresql no event streamed until 9PM (my local time - GMT +7). At 9PM suddenly everything flood in. is this normal for postgresql? or is there some configuration I need to check?
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  • e

    echoing-london-91124

    02/08/2023, 12:50 PM
    the analytics destination receives data like bounce rate, time in the page and visitors or just events?
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  • f

    faint-rocket-98704

    02/08/2023, 1:59 PM
    Hi everyone, I’m using the RudderStack-managed hosting service, and I want to use the Data Governance API how can I get the
    RUDDER_ADMIN_USER
    and
    RUDDER_ADMIN_PASSWORD
    ?
    m
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  • a

    alert-vegetable-59655

    02/09/2023, 6:01 AM
    Hi all, I'm setting up a GA4 destination in addition to GA Universal and it's working well. However I need to send the GA client_id from the _ga cookie through to GA4 instead of the Rudderstack userId. I achieved this for GA Universal by adding the Google Analytics clientId from the cookie into each request as part of the integrations object. However for GA4 the docs say to use the GA4 client_id Field Identifier setting to identify which field in the payload GA4 should take the clientId. I've tried: clientId, integrations.Google Analytics.clientId, integrations."Google Analytics".clientId but nothing seems to work. Note I'm using GA4 in hybrid mode.
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  • i

    important-traffic-89039

    02/09/2023, 8:45 AM
    Hello @gentle-petabyte-80785 does RudderStack support AppLovin integration as data source?
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  • f

    few-businessperson-23812

    02/09/2023, 12:08 PM
    Hi all ! I’ve trouble to received some event to GA4 . Some are appears to my GA4 event dashboard, but most of them are missing (like Product Added, Cart Viewed, etc ...) . And I don’t know where that’s can come from, any ideas ? And I’ve been waiting more than 24hours after sending them.
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