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  • w

    wonderful-toddler-56821

    01/20/2023, 1:02 AM
    where neat-tube-484981 is my project id
  • w

    wonderful-toddler-56821

    01/20/2023, 1:04 AM
    any suggestion?
  • h

    helpful-truck-5495

    01/20/2023, 2:54 AM
    Hi, rudderstack locked me out of my account, I need help getting access
    g
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  • f

    full-cat-91667

    01/20/2023, 8:23 AM
    Hi TEAM We have recently migrated from Segments all my destinations to RudderStack. However, for a few of my destinations, there are errors that are getting received despite doing the correct Mapping. For the Facebook Pixel destination: My Purchase Event shows the error in this screenshot
    l
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  • b

    busy-portugal-18769

    01/20/2023, 9:54 AM
    Hey. I set up Rudderstack Open Source, so the control plane is on your site, but the data plane is not. However, we haven't had time to set up the data plane, would it be possible to switch to the free plan hosted data plane? I don't see that option on the product
    l
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  • m

    mammoth-energy-40257

    01/20/2023, 11:34 AM
    Hi folks, we’re a seed-stage startup just getting going post funding of our MVP. I’d like to use Avo with Rudderstack but just found that I have to be on the Enterprise plan to enable this feature. Is this true? I would have thought that enabling folks to have a good glossary of events from day one would be a good idea!
    e
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  • m

    most-iron-23985

    01/20/2023, 5:09 PM
    Is anyone else having trouble connecting to GA4 (destination) out of the box? Universal Analytics works perfectly, but GA4 doesn't get any data. I've checked the configuration endlessly. Thanks!
    m
    q
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  • q

    quiet-insurance-54953

    01/20/2023, 6:46 PM
    Hi, I have noticed that in the Klaviyo destination integration, adding a user to a list seems to skip double opt-in and ads a user without explicit consent, which can become an issue. I was wondering if this can be addressed? After reviewing the source code, it seems that you are using the 'list' api to add users to a list instead of the 'subscription' endpoints.
    m
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  • f

    fancy-answer-79663

    01/21/2023, 12:43 PM
    Hi everybody, I added webhook endpoint to rudder v1.4.5. But logs show me this error
    ERROR	router.WEBHOOK.network	router/network.go:136	400 Unable to construct "POST" request for URL : "192.168.201.223:30808/contentListener"
    rudderstack is deployed on kubernetes. The end point is ok. I could send events to it by postman.
    g
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  • f

    fancy-answer-79663

    01/22/2023, 1:21 PM
    Hi, I want to switch my free tier account to open source control plane, our data plane is self hosted. Can anyone help me in this?
    q
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  • r

    rough-refrigerator-26314

    01/22/2023, 8:18 PM
    For tracking plans, is there a way I can increment a schema version for a specific event (i.e., a v1 schema for
    Product Added
    and a v2 for
    Product Added
    ) in my tracking plan. This is helpful when: • Trying to rollout an update to an event’s schema to a dev environment while not effecting prod. • Allow for breaking changes to event’s schemas without requiring the event to be refactored everywhere is it implemented in the application code. Some events can be validated against v1 and others against v2 of the schema. I know this is possible in Segment but can’t find anything similar in Rudderstack. Maybe I am missing it in the Rudderstack docs or Tracking Plan API docs in postman.
    m
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  • f

    full-jewelry-19589

    01/23/2023, 5:13 AM
    Hi, All the docs and link on the rudder site are throwing 404. https://www.rudderstack.com/event-spec/standard-events/
    m
    q
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  • f

    flaky-ability-44647

    01/23/2023, 12:37 PM
    Hi, I have a question about Google analytics 4. Is it possible to implement the regular GA4 snippet on our site, and additionally track event data via Rudderstack? Is there a way to match them together? As I understand it, we would need to submit a common ID. Is there a way to fetch the google identifier and submit it with the event, for example? How do other people handle this?
    h
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  • a

    ambitious-engineer-11304

    01/23/2023, 12:43 PM
    Hi, I am sending data to Mixpanel from Rudderstack and I have few events in Rudderstack whose traits I want to send to Mixpanel as user properties so that they show up in user profiles in Mixpanel. Does anyone know how can I do this. Is there anything I need to do on Rudderstack side or from Mixpanel.
    g
    p
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  • b

    brash-nightfall-83618

    01/24/2023, 10:17 AM
    Hi, getting below error: panic: [[ gw ]]: count:2 > 1 @helpful-island-54641 @average-tailor-86667
    a
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  • f

    fancy-answer-79663

    01/24/2023, 11:32 AM
    Hi all, I had a question, I'm going to use rudderstack opensource control plane hosted in rudder and my data plane is in our local infrastructure does control plane needs any info about data plane to work correctly? I mean some info like data plane IP or something like that... if not, how live debugging works?
    l
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  • s

    straight-raincoat-91897

    01/24/2023, 12:12 PM
    This message was deleted.
  • a

    ambitious-diamond-50119

    01/24/2023, 12:24 PM
    Hi there, I could not connect rudder stack to S3 using
    Copy code
    arn:aws:iam::422074288268:user/s3-copy
    but I could not attached it to my S3 bucket and getting this error
    Invalid principal in policy
    m
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  • c

    chilly-vase-86922

    01/24/2023, 8:40 PM
    https://www.rudderstack.com/docs/user-guides/how-to-guides/how-to-filter-selective-destinations/#destination-naming-convention
    To filter the destinations, you need to specify the exact destination names. To get these names, you can go to the RudderStack directory.
    Where exactly in that directory can I see these names? There used to be a list of names in the documentation (which I had linked to from our code), but that's no longer there. Is there no public documentation that can be referenced? Is it just the name of each item listed under the Destinations tab at https://app.rudderstack.com/directory? e.g.
    Google Adwords Remarketing Lists (Customer Match)
    or
    Customer IO
    (not to be confused with the
    Customerio
    event stream, or the
    <http://Customer.io|Customer.io>
    cloud extract)
    h
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  • m

    most-ocean-90575

    01/25/2023, 5:19 AM
    Hi team,
  • m

    most-ocean-90575

    01/25/2023, 5:20 AM
    Have we reduced the number of user login at the rudder control plane for freemium version? It is blocking our user support.
    l
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  • f

    full-cat-91667

    01/25/2023, 5:40 AM
    Hi Team Please help us with the below errors that we see with our Google ads destination after we have migrated from Segments.
    g
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  • b

    big-market-92547

    01/25/2023, 5:42 AM
    Hi I have started using RudderStack and I am trying to send events from my React App to GA4 I can see that the connection has been established between the two apps via RudderStack, and the events are being sent from React App to RudderStack, 51 events have been ingested but they are not being sent to GA4 In GA4 I can see the automatically generated events but not the above 51 events The way events have been used is as follows: window.rudderanalytics.track("event_name",{key: value})
    m
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  • a

    ambitious-diamond-50119

    01/25/2023, 6:59 AM
    Hey, is there a way to make role based AWS authentication work with S3? only iam user authentications work.
    q
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  • b

    big-market-92547

    01/25/2023, 11:14 AM
    Hi, I wanted to integrate RudderStack with Facebook Pixel and GA4 so that I can know in GA4 that the data is being received from Facebook. Earlier we were using GTM, and there we added a tag in the GTM itself where we incorporated the Facebook script and hence we can know the origin How can the same be done in RudderStack?
    q
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  • f

    future-nest-36254

    01/25/2023, 11:26 AM
    Hey Guys, how you doing? We're having issues with the node.js sdk. Once a while, track calls take a lot of time - up to 20 seconds for a single event. Is there an issue or am I missing something? Thanks!
    m
    k
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  • m

    modern-optician-88980

    01/25/2023, 1:14 PM
    Hi guys. We are just getting started with RudderStack and bumped into an issue while setting up our first destination. We are sending events from RudderStack JS source to ActiveCampaign, but 100% of the events are failed with an error "This domain is already whitelisted\". Not sure what this means
    m
    q
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  • a

    able-controller-17526

    01/25/2023, 9:13 PM
    Hey there, the following is most definitely a newbie question. Thanks in advance for the help. We are on the free cloud plan, I'm trying to deduplicate tables in the warehouse, but found something confusing in regards to how to use and understand the following columns:
    uuid_ts
    ,
    timestamp
    ,
    sent_at
    ,
    received_at
    and
    loaded_at
    This is all coming from the same Javascript SDK source. In the `tracks`table of almost 21k rows only 54 rows were duplicated when partitioning by
    id
    , so this made me wonder about the following. The only values not duplicated are the shown in the screenshot. So my questions are: 1. In which conditions can the event be loaded a day later? Can it happen on a timeframe longer than one day? 2. Is it safe to just partition by
    id
    , order by
    sent_at
    ascending and then take the first value there? a. If not which column is it recommended to use to
    order by
    when partitioning in order to actually deduplicate? (from these
    uuid_ts
    ,
    timestamp
    ,
    sent_at
    ,
    received_at
    and
    loaded_at
    ) 3. Shouldn't the
    timestamps
    also be equal? I mean we are talking milliseconds of difference here, but I thought the formula described in the docs would account for that. a. If they shouldn't be the same, what does this difference signify? 4. What other strategy for deduplication is recommended on the warehouse if this is not the way? Thanks for the help
  • f

    few-farmer-52883

    01/26/2023, 2:55 AM
    Hey guys, I am looking for a way to filter
    page
    calls in device-mode. I see it's not possible right now as client-side filtering only filters
    track
    calls? Any alternatives I can use to achieve this? Thanks.
    c
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  • i

    incalculable-pizza-92915

    01/26/2023, 5:37 AM
    Hello guys, we are trying to create a build for iOS using
    @rudderstack/rudder-sdk-react-native
    but got some complaints regarding
    async-lock
    . Tried both
    ^1.1.2
    and
    1.6.0
    but got the same issue. (error message attached) Our last attempt to build with
    @rudderstack/rudder-sdk-react-native: v1.1.2
    is successful. That was last January 05, 2023. Thanks!
    c
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