ASI Dance Elite

<@U025EAACDAA> can you please email the opiana’s and ask them to update their bank info through our site. The reason for the failure was
```Payment failed because of invalid card or account number```

Reminder: Please check bathrooms, TP, and soap.

Reminder: reminder! Check &amp; empty all vacuums. Add mop pad attachment.

Reminder: please tidy the lobby before leaving.

Reminder: roll up mats for hip hop class.

Hey <@U025EAACDAA> feel free to start with normal opening task (make-ups, emails, etc) as I’m still sending info over for task for the day. Inbox should be fairly clear as I’ve been pretty involved in it this morning handling responses

• Go ahead and charge remaining private lessons who have not emailed us back. 

• Let Ms. Sarah know about Kylie’s elbow dates (email in inbox) and also that Sanya Sahani will be about 10 minutes late to tumbling each week due to an academic class conflict but that she knows to come in and stretch/warm up on her own when she arrives

• Please collect check from Athena Cheng, if it was not already left in the mail slot. She is subject to a $25 late fee that needs to be included. We do give a 5 day grace period as well as a one time courtesy fee waiver, however this is her second time passing the grace period and the fee does need to be included for this month

• Same goes for Nishka as well, though they are only there on Fridays so we will need to call her again. If either of them would like to switch over to automatic payments to prevent future late fees we are happy to help them set that up

• There are some new costumes that we can process today. I will probably be sending these all week

just was looking though the sheet and saw a few names that looked familiar and did sign up for season 2 (Samantha Silva who is in primary ballet, Nam Nguyen who is in hip hop, and Eliana Upod who signed up for primary ballet but moved) should i just check them off?

everyone on the summer list have now been called - have called about 15 people from the other list so far, and will continue until it gets too late

• send paperwork for amaya (highest rate accepted)

Madison called yesterday - still no definitive answer for either

Okay so following up on this as I’d like to wrap them up today. I wasn’t aware until now that they did indeed show up for their trial on the 5th. It wasn’t left here or in the notes that they were present until Monday when we went back and added more detail.

If they DID attend then we just cancel after the three day waiting period after follow up email. No need to keep reaching out, especially after they didn’t come back the second week. That’s normally a pretty good indication that they don’t want to continue. I only asked us to continue to reach out because it wasn’t noted that they did attend their trial.

Normal steps/process:
• After attend trial, always catch them in person afterwards to check in on how the class went/if they want to continue or not
• If we miss them after class or they need more time to decide then we give one follow up call + text if they don’t answer
• Next we send the follow-up email and wait the three days before cancelling their trial and dropping them
We only continue to call/text/reach out if they did not show up at all for their trial and are trying to touch base/reschedule for a different date

• after confirming with Amaya, let Thais know that sat. is available, but friday (not balled) is now covered.  