ASI Dance Elite

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<@U027QHEK9C0> <@U026U4JBH38> So Pranati's parents came in to ask about costume returns. They said they never received any emails, or notices. I told them the costume was already fully paid for and they are able to keep them or donate them but we are unable to accept any returns.

He then wanted to find out the issue about why they have not gotten any emails about it. I checked their mailer-lite account and they do not have any emails sent past March 2026, but he said they don't have any emails between May and June. He would like to know if its possible to get a refund, and I said let me bring this up to the studio directors to figure out what happened and what they would like to do. He agreed.

Email: <mailto:kunchala.home@gmail.com|kunchala.home@gmail.com>

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What is the status of their mailer lite subscription

Is this the same family I just emailed about missing the recital video? I explained the reason to them in that email. This sounds like it's the same exact reason

Just check email, search our email for the one you just sent here

Found it, that makes more sense. He was confused as why he was still getting some emails but not all of them were coming in, and then asked if a reufnd was possible.

I don't mind giving a refund, but let's also look into getting them instructions on revalidating their email with mailerlite so this doesn't happen again.

Before we let them know about refund approval.

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Reminder: <@U025EAACDAA|asidanceelite> <@U05PG1023M2|asi.enrollment> please roll out tumbling mats.

<@U026U4JBH38> just letting u know, selena chen is fine now she is all healed from her injury and will be able to do embody still

<@U026U4JBH38> <@U027QHEK9C0>all clocks were reset :slightly_smiling_face:

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