ASI Dance Elite

Reminder: please tidy the lobby before leaving.

Reminder: roll up mats for hip hop class.

Reminder: Please check bathrooms, TP, and soap.

Reminder: reminder! Check &amp; empty all vacuums. Add mop pad attachment.

 Reply to this thread to respond to *unknown visitor*

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What is a good email address to contact you with?

<mailto:itznisha279@gmail.com|itznisha279@gmail.com>

Hi Ms. Torie! Thank you and same to you! I am so proud of how well the whole ASI "Tribe'" did at Nationals and can't wait to hear all the stories, once next season begins! I just happened to be coming in to the office when I received your message(s). I was wondering when are you leaving for Hawaii and will I be able to get the laptop and studio phone, to work from home beforehand?

Hi Ms. Chastity, we are gone July 24th - July 31st.

Can we please go ahead and set a more concrete schedule for the rest of this summer. This will make things a lot smoother for the duration of the summer.

I think it would be best to do MWF work from home with a laptop and T,Th work in the office. I mentioned this in a separate message but it will be really important to schedule renters to come by on a day you're in the office to give their payment, pick up key, learn how to use the stereo, etc.

I can bring the studio phone and laptop to you around 6:30 or so in order for you to have them.

If there are any dates you know of when you know you'll be out/unavailable please send them here.

If you want your work from home hours to be different than the normal 3-9 please also send that here so I can make sure to send tasks during your on time.

That sounds good. I wasn't sure if there would be that much work to get done, so I was just going with the flow this week and last. We can begin that schedule next week, and yes I would like my work from home hours to be from 12-6.

Also, it's pretty stuffy in here ( I don't think the air is on) and I'm getting a slight headache:persevere: so I was going to head out but I can come by tomorrow and grab everything and begin working on the task, then. If that's okay?:slightly_smiling_face:

12-6 works for me.

Friendly reminder we should be checking the air as apart of opening procedures each day so it can be reset if it is not on or not cooling as soon as we open. I just turned it on now so I'm hoping it will be cool in time for the renters at 7:00 today.

On cool days like this it is usually enough in the lobby to just prop open both doors and the air circulation cools the room pretty well. It's only 66 out today so that works pretty well. Anything 74 and below can handle simply having the doors open

I didn't have the studio  phone and there are locks on the thermostats so I didn't know if there was another way to access. It was very hot in there, 84 degrees! But, heard and understood.  :wink:

Yes so if you just check the thermostat when you come in you can see that it is currently turned to "off" as studio A was and then simply slack me so I can just turn it on with the phone. The phone doesn't need to be in the building in order to access the AC it can do it remotely. But also again if it is a cool day at 66 outside like today, we usually don't even turn the AC on we just open both doors. It gets up to the 80s in those rooms due to the metal roof but if the doors are open then it cools it off really quickly.

If a package or piece of mail does not seem like it belongs to us, please check the label and confirm the address. All of the buildings on our lot all are 42400 Blacow road with just different suite letters. The packages that arrived when you were previously in the office are labeled for Suite B which are the neighbors in the camper beside us. Please take their packages over to them when you get a chance and let them know you're with the dance studio. They know packages get dropped off at our door sometimes and vice versa. They will often bring packages over to us that were mistakenly left at their door as well

Okay. I wasn't sure, if it was supposed to be delivered to your house or what.  I will take it back there now. :wink:

Yea just be sure to check the label as it should say the address and name on it. So in this instance it lists a different name and Suite B so we know it was for the neighbors

• Can we take some time today to just double check the schedule to look for any double bookings that may currently be scheduled. We really try to stay on top  of this so every one has a good experience renting from us

• Kayla is emailing to book 4 rental dates with us this month, go ahead and return her call and schedule her. When you call her please also go ahead and apologize for the double booking that occurred last week and give her a 20% discount off *one* of her booking days for this month to make up for the mistake

• I think BACDA needs to speak with us again regarding their rental. I hope there weren't any other issues. When we return their call please let them know we will be giving them two hours of their rental complimentary due to the issues they've experience so far and apologize for the trouble


• Regarding your message yesterday on the renters from last Friday, can we make sure that the full renter checklist is complete for every rental. This is especially important for the summer when we aren't there every day. Anytime someone books if their rental occurs outside of your hours it's really important to give them a call to schedule time for them to *1.)* come pick up a key to be able to access the building *2.)* during that time frame show them how to work the stereo system and answer any questions they have *3.)* let them know they will either need to pay the remaining balance on their booking via venmo or paypal the day of their booking, or if they are paying in cash or check they will need to do so in advance on a day you are there to collect the payment *4.)*  give them the instructions on how to lock up when leaving and where to leave their key after their final renting date. 


• Calendar management: we will need to really double check that we are leaving in the notes on the calendar when a renter has not yet made a payment, has paid the deposit, or has paid in full as Caleb and I don't really handle the renters so we have no way of knowing who has or has not paid when the notes aren't taken

• Can we give Naisha with UC Davis a call a <tel:5105090194|510-509-0194> so they can schedule their rental with us

• :exclamation:New update; Read First :exclamation: I spoke with BACDA and apologized for both them not getting access to the studio on the first day as well as the double booking. They will receive their last day of renting on the 27th free of charge and I'm also giving them one additional rehearsal to make-up for the time lost on the first day. They will be coming in on the 11th to speak with you in person to confirm everything with you. I've also spoken to and apologized to Kayla and let her know about her discount. Her dates have not yet been booked (see below). BACDA's dates are entered incorrectly on the calendar. I've moved their rental agreement back to email inbox for you to correct the calendar. Kayla and Naisha from UC Davis are both waiting our calls tomorrow to book once we've fixed the calendar

• Note regarding scheduling a rental. We can always tell them what's available to rent. Someone said via email "Thanks so much for the information! I was wondering if there is a schedule to get an idea of when there is availability to book or to see what timings we could perhaps book on July 2nd itself?" and you said we couldn't give them that information. But you can always tell them what times are available on the date they are asking for. We should've replied with what times are available on the 2nd and then asked for any other dates that work for them so we can check what times are open on those dates

My apologies, again, for all the mistakes on the renters.:face_with_spiral_eyes:
 I am booking  Kayla right now and I will handle UC Davis right after. As far as Kayla, just confirming the discount is only for one day, not one actual booking? because she wants next Tuesday and Thursday and wants to know if the discount is for one day, only, or both?

We can do 20% off both days. I originally said one day but after speaking with her over the phone I realized they had to move their entire class back 45 minutes to access studio I and the class had to wait until them to start. So we can do two days

I spoke with Naisha from UC Davis and she wants to know if 40 ppl would fit into Studio A?

No they would definitely need studio I for 40

• Because we are not there every day during the summer there are going to be a ton of missed phone calls and texts each day. Can we be sure to return all of them when we come in the following day. We want to be sure that everyone is able to get their inquiries addressed and answered even during the off month. 

I made quite a few phone calls today for teacher interviews. If any one returns the call please collect the following information:

• Name
• Phone Number
• Email Address
• Styles of teaching
• Availability for interviews (date and times)
• Availability for teaching (date and times) 
Let them know you'll send this information over to the Director and they should expect to hear back the next business day

A few questions I have on previous charges:

• For Naomi Lee in March the notes that she added an extra private lesson on 3/3 is there, but it doesn't look like she was charge for it based on the dates and total listed for her in March. It is too late for us to charge for this now but we will need to keep an eye on added privates for the future so we aren't losing money on missing these charges. 

• For march etta is copied and pasted twice. I think this might have been how the casem mistake happened as one of the listings for etta says no charge, but she should indeed be charged. I think maybe that line was supposed to say casem

• There are a lot of private lessons not checked of as charged from March. Can we confirm if those have been charged?? 

• Neha doesn't have any dates listed for her privates in May but I know she had private lessons. Can we check on this?

• Etta's private lesson email is different from the sheet. Her attendance sheet does not have her listed as present on May 31st (as we were closed that date), her awaiting payment tab does not state she had a private lesson on the 31st, but her email has both a private lesson for solo and trio listed on the 31st. We should be crafting the emails based on the sheets so I'm not sure why these two aren't matching

• There are also no totals in the payment amount columns on April or May

• On March we were supposed to have charged Everleigh Serrahsu and Lana Midel for Earrings and Tina Srivastava for shoes and outfits. These are not marked as paid. Can we confirm if we charged them for these items and if so mark them off. If we did not charge them then it is unfortunately too late to charge them now

• Sana and Annabelle's duet does not have any private lesson charges for the entire month of April. Is this because their roster is left blank? Reminder that unless the teacher has listed a U for unexcused absence, and E for excused absence, or written in "cancelled" then they just didn't take roll that day so we need to be checking in with them on whether the dancer was there or not

• Same note for Soumya who only has one private listed in april. Not sure if that's accurate

• I've personally entered the information for the June private lessons to expedite the process. Please draft emails for me to proof

Hi. I'm getting started on the privates. Just wanted to note that I didn't start until the end of March, in regards to the charges, before then. As far, as the Casems are concerned, I see where it states no charge and I double-checked WooCommerce and didn't see any thing for privates lessons. Did they say they were charged?

Also, regarding the miscellaneous items in March, I did send messages out regarding these items before the season ended.

Yes I only left notes for March and onwards for privates. I'm having Caleb handle the ones from February

The Casems are listed on the payment sheet with charge amounts

Were the miscellaneous items charged for?

<@U026U4JBH38> I just want to double-check that you were looking in the Season 3 Admin. Panel? Because I see Neha's May classes on here. Also, there are a few other discrepancies that you stated but I don't see on my sheet, as far no payments in April, etc. So just wanted to confirm that we are are the same page, literally. :nerd_face:

What I'm looking at only states the dates for the Casems, but says no charge. They have not been charged, either.

Ahhhhh okay yea good catch. That was the problem for some of the issues I stated above. For any of the errors I listed above that are incorrect (an issue on season 2 panel but not season 3 panel) can we mark it with a red emoji and I'll delete that line). Sorry for the confusion! My mistake!

Just for clarity though, for casems I don't even list the dates for their lessons. I use the same format as on February at the top where it just has their name and "no charge" in both the dates column and payment column

I'm going to copy and paste the June charges I put in the season 2 panel to to season 3 panel now

I don't know where I left this note, but please disregard my reminder to move all payments to the sheet that we sent in slack. They have been added here on the season 3 panel, I was looking at the season 2 panel

Deleted my comment about none of the april private lessons being checked off, it was from the wrong sheet

Okay. Thanks! I will start drafting emails for June privates now.

As far as the missing dates for Sana, Sanya and Soumya did you want me to Slack the instructors? I believe I already have but I can do it again.

Sounds good! I think I deleted the incorrect correction above; any other ones just flag and I'll delete! Sorry again for the mistake

Unfortunately both Sanya and Sana are Ms. Jaymee so that's likely why we didn't hear back the first time and we won't hear back now if we message today. We will unfortunately just have to leave it.

I will ask Instructors to more diligent in their record keeping during the first staff meeting this year. If someone didn't take roll and they aren't replying to slack let me know as I usually try to keep track of who is missing privates that month to be able to double check everything. Also catching them in person when they come in to teach is also a good way to get a definitive answer on their attendance (which probably wasn't possible for Jaymee but can be helpful for other instructors next season)

<@U026U4JBH38> regarding the private lesson emails, did you still want me to add the dates that weren't charged? Or only the dates that we are billing them for?

You can also add the dates that are not charge with a note for why they aren't charged for that lesson. Most parents aren't in the studio during private lessons so they may not know their lesson was cancelled a certain date and think we are undercharging them or missing dates

Hi, do you want me to start processing the ones that haven't confirmed yet?

Yes, the monday after we send the emails we always go ahead and charge (reminder to remove adjust Neha and soumya based on their emails)

If we are getting low on clothes can we please slack us. Since we aren't in the building we don't know when things are getting low or anything.

Please see previous reply regarding AC.

Also I know we are leaving early today but for future full office days remember that the inbox should be completely emptied at the end of each day. It was left with messages that needed attention or handling last week as well so we want to be sure to fully clear it each day

FYI... you took the drawer full of towels home the last week of regular classes.

• Any unpaid fees should have been charged to their account, the bajaj's are listed as unpaid still

since the showstoppers media fee was only $10, do I charge them twice? I didn't see any family fee for showstoppers?

No we just charged $10 per family for showstoppers