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# _general
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t
cheers - turns out I applied this fix until we rollout the newer 0365 in a few months but it cleared a user vba errors and timeout issue and spead up the processing ! - - Office is slow or stops responding when you open file from network location - Office | Microsoft Learn
Sorrry @Jason Castile Would you mind checking this one too - https://kb.netapp.com/Advice_and_Troubleshooting/Data_Storage_Software/ONTAP_OS/Cre[…]CIFS_share_fails_with__Error_0x8000FFFF%3A_Catastrophic_failur basically we're getting catastrophic failures when creating sub folders, and a ticket is logged with MS, but I suspect it's a netapp issue?
just did a sfc /scannow problem disappeared she can now save attachments to subfolders on network shares, interesting, cbs log file generated by the scan was huge. told her to reboot and try later on see if the issue is intermittent or if its fixed permanently
j
which link do you want to see in this article?
t
thanks that'll do too be fair i may have fixed the issue