I haven't done it yet, did you follow all the instructions in https://docs.citrix.com/en-us/citrix-daas/monitor/infrastructure-monitoring it's in preview mode according to the documentation, was unsure whether it was supported? I saw Step 2.7. Step 2.7: Enable HTTPs in Monitor configuration To enable HTTPs in Monitor service, contact Citrix Technical support and request to enable the

DirectorAgentEnableHttps

setting under the Monitor configuration, Maybe it's that?

yes followed the instructions apart from the https configuration which seems to be optional