With everything, except the VDAs being on-prem, does anyone have issues that the visual quality is poor? Blurry, most notifiable on Excel spreadsheets.

Gateway Services pointing to onprem 2507 CVAD environment:; have customer, that only shows a handful of apps via gateway services, but via gateway on ADC, they receive significantly more. Thought it was maybe an access policy rule on the delivery group but no. Customer said it It was this setting on delivery group: "If it’s not set to “Allow any…” then it’s not visible", .i.e. if DG is restricted by user, it won't appear. Is this expected?

Citrix Device Posture works with DaaS via Smart Access via device posture tags. Device Posture does not send tags to CVAD (or CVAD can't understand them). Regardless, SmartAccess via Device Posture is not a feature for CVAD, correct? We can use Device Posture to block, allow at a high level but not provide contextual access to CVAD.

Citrix Analytics for Security: How does one go about requesting a trial? the available services tile is not shown and the URL is a 404. You can access Citrix Analytics for Security in one of the following ways: • Request a Citrix Analytics for Security trial. After signing in to Citrix Cloud, do the following: In the Available Services section, click Manage on the Analytics tile. You are redirected to the Analytics overview page. On the Security tile, click Request Trial or directly get in touch with your Citrix Account or Citrix Partner. • Subscribe to Citrix Analytics for Security. To purchase a Citrix Analytics for Security subscription, visit https://www.citrix.com/en-in/products/citrix-analytics/form/inquiry/ and contact a Citrix Analytics expert who can help you.

Does anyone have a resource location in Azure East US and having allocation issues?

A bit of an awkward question. Our licenses are due to be renewed soon but my company unfortunately is shutting down. What's the grace period once the licenses expire? This is for Citrix cloud

@Simon Boudreault joined #citrix-cloud. They’re also new to World of EUC.

@Mario Jeric joined #citrix-cloud. They’re also new to World of EUC.

@Attila Kozma joined #citrix-cloud. They’re also new to World of EUC.

Has anyone setup log integration from Citrix cloud to splunk in any other way than this? Citrix System Log Add-On for Splunk | Splunkbase

Can somebody please help me download the Citrix DaaS Remote PowerShell SDK? Regardless how often I login, it doesn't work for me. Does it work for anybody else? Source: https://docs.citrix.com/en-us/citrix-daas/sdk-api.html Link: https://www.citrix.com/downloads/citrix-cloud/product-software/xenapp-and-xendesktop-service.html

@lothar.schock joined #citrix-cloud. They’re also new to World of EUC.

Did anyone else have a monetary blip in workspace authentication this morning. Unable to connect to server is Workspace app, others with no enumerating apps

anyone having issues with DAAS this morning (EU Region) 9.47am GMT hosting connections showing as unavailable and machines in unknown power states. Normal fixes restarting the HCL/Remote broker provider /Hosting connection into MM and restarting cloud connectors not working

Ah, snap. Is the Citrix Cloud management website working for anyone else this morning?

Is there a way to have Workspace (DaaS/Cloud) either perform resource deduplication (probably a no) or have Workspace allow us to talk to different onPrem CVAD Sites? Customer has two CVAD sites (primary/DR) and we add them as separate sites in Workspace and Workspace shows us all the apps, as it should, which are duplicated since notepad is in primary and DR site. I thought maybe a custom URL but i doesn't seem to allow me to choose which CVAD site to aggregate. Ideally Workspace URL A goes to OnPremCVAD Site A and URL B goes to OnePremCVAD Site B. Any other options available to us?

We are currently on Server 2019 hosts 8 vCPU/64 gb RAM with user density of 9-10 per server (for comfortability, can squeeze more on them if needed), FSLogix Profiles, all in Azure. We plan to upgrade to either Server 2025 or Windows 11 muti-user, with a plan to test out both. Just looking for peoples opinions on both OS's in 2026, if one is preferred over the other, what you are seeing for user density, etc. Thank you!

By any chance did anyone get discount around 3:40 pm est on yesterday 6-15-26 - when using gateway service?

status.cloud.com/incidents/890758

Citrix Engineering is currently investigating an issue that is impacting logins to citrix.cloud.com for a subset of users using Citrix Identity and email MFA.

Any one had any reported of lag issue in the india region around 7am est when india users connect back to Daas in the US?

Is it supported to have Citrix Cloud Connectors running Windows Server 2019 in one resource location while Cloud Connectors in a separate resource location run Windows Server 2022 or Windows Server 2025? Each resource location will have a consistent two-connector HA pair; the OS version would differ only between resource locations. The following article does not mention that its not - Citrix Cloud Connector™ requirements | Citrix Cloud™ Government

If a customer has decided that they want to get rid of on-premises NetScaler and replace it with Gateway Service, can they just flip straight over from one to another? Or is there a level of preparatory work needs doing?

Looking to use the Citrix automated configuration migration utility for a Citrix Cloud to Citrix Cloud mig Tech Brief: Citrix Automated Configuration Tool - Tech Briefs - Citrix Community Customer is exiting one Citrix Cloud owned by a company they are splitting away from. I've read over the docs, it seems like it should work for what we want to do. Does anyone have any feedback on real-world usage of the tool? Any gotchas?

Anyone in here dealt with reparenting / changing license providers in Citrix cloud. Working with a client to change their license provider and was curious if anyone has been through this effort. Any re-tooling involved? Client is currently using Citrix DaaS and Citrix Gateway through Citrix Cloud with Cloud Connectors

Anyone having issues with Gateway Services and users being routed all the way to Australia when they are in the US? when using google dns or opendns as forwarders, and run nslookup global.g.nssvc.net it is returning pops in Australia.

Creating new machine catalog folder in Citrix Cloud and moving the machine catalogs around between folders, could that break the published apps in some way? Can't test it right now, my test env is not up yet. Why I'm asking because I did that once with a customer when I was migrating them to Citrix Cloud and all the published apps were gone so I had to re-create them. Now this is in prod and it would be less fun if 100s of published apps disappeared on a friday 😃 (not going to do it today ofc)

Anyone ever move Cloud Connectors from one datacenter to another? Long story short management is under pressure to complete a project to bring a new datacenter online. Against the advice of internal engineers, management is moving ahead with a consultant plan to migrate all VMs including Cloud Connectors and MCS targets as well as other Citrix infra to a new datacenter overnight. I think for the most part the StoreFront servers, NetScalers doing internal HDX proxy and LB, and FAS servers will restore and function okay. I am worried about the Cloud Connectors popping up on a new public Internet address. Aside from the Cloud Connectors going sideways I envision the MCS targets having power mangement problems moving from cluster to cluster. The consultant plan isn't the way I would go about it because the risk is too much for me to bear, but I have to play nice. If I had it my way, I would build out all new infra servers in the new datacenter and create new MCS clones. Are my Cloud Connector fears unfounded and they can move from IP to IP?

Cloud connectors are outbound so probably not a problem. The real problem is hosting connections. New cluster…. New hosting connection. MCs vms should all be destroyed and redeployed to the new cluster.

Hello, I'm working on a migration to Citrix Cloud and in the middle of trying to understand what happens in certain DR scenarios. Does anyone know if Service continuity is supported on iGel OS? it looks to be supported on linux but I can't find any documentation related to iGel OS. if It's not supported then I assume I would need to continue hosting some netscaler gateways and storefronts in order to serve the igels in the event of a Citrix Cloud outage?

Has someone configured FAS less? can't get it working according to the documentationdocs.citrix.com/us/en/…/entra-sso.html#…