Does Citrix Workspace provide both resource aggregation and deduplication, similar to StoreFront? Is there a preference on which resource it would launch first (OnPrem vs DaaS)

Does Gateway Services integrate into Citrix Console? For instance, looking at HDX/Gateway Insight under Gateway. If not, is there any ability to get that detailed information from Gateway Services into some Citrix cloud console?

Anyone having any issues with DaaS admin RBAC after the latest Cloud Connector (6.138.0.11493 / 4.416.0)? After our CC's auto-updated last Friday, SAML auth'd admins, using AD based RBAC role assignment is failing for our service desk, preventing access to Monitor. FWIW, if I create an explicit Citrix Login with mirrored permissions, that works.

Has anyone set this up on a license server? License Activation Service | Licensing 11.17.2 build 53100

I remember years ago that all citrix cloud connectors had to be able to get to all resources, even if they weren't used for it. For instance, if I have onprem cloud connectors, do they need to be able to do what is needed in a different resource location that is in AWS, or does it segment items now - if I create a host connection in a resource location for AWS, it will only try to use cloud connectors there?

Anyone having issues today with MCS and Azure? I have been getting all kinds of errors all morning, API version errors creating NSGs. Timeouts creating the preparation vm. Etc. Just have to keep retrying and retrying until it works.

Just starting to use Images in Citrix DaaS. If I create /attempt to create an image definition from a machine in AWS Workspaces, but it fails, can I safely delete the image version that failed or will it delete the source machine in AWS? It says it will delete the resource, but I can't glean if that is referring to just the item in Citrix

Stretch question here, in Storefront/Workspace, you have the ability to "restart" resources. I'm not thrilled with how Citrix does it though. (hard power off VM, then allow session launch to power on.) I know you can totally DISABLE it via accesspolicy, but is there anyway to "change" the behavior. I.e. try to be graceful, rather than power off power off, reboot/reset, etc.?

Morning Guys, Happy Monday! wonder if anyone could help with pointing me towards some tips or a blog/content that would assist with the end-to-end setup of Azure compute gallery configuration for Image replication between two Azure regions? thanks in advance!

Greetings. I am seeking additional insight regarding device posture. We are using Citrix Workspace Service and on two occasions we have attempted to enable Device Posture. On both occasions, it broke the environment, preventing connectivity and access to Workspace. We get the errors below. Once Device Posture is disabled after about 10 min the service is restored. We have tried it in both in Test and Production mode. We have reviewed the requirements. Curious if anyone has received a similar experience?

{

"status": "error",

"code": "0x2000",

"message": "failed to validate request: invalid customer ID mcd",

"error": "<https://errors-api.cloud.com/common/badRequest>"

}

Greetings all. I’ve got a customer interested in forwarding Citrix analytics services logs to MS sentinel. We are aware that Citrix is no longer selling CAS to new or existing Citrix Cloud customers. we’re looking to see what kind of support we’d get if we open a ticket to Citrix if we run into any issues following the related KBs on CAS to MS sentinel integration. Does anyone know? Are we are on our own if we run into any issues ? Road map wise , we know the CAS functionality will go to Uber Agent and monitor , but our customer has a short term security requirement to start shipping CAS logs to MS Sentinel , so we can’t wait till full parity of CAS is covered by Uber agent / Citrix monitor https://docs.citrix.com/en-us/security-analytics/siem-integration/azure-sentinel-integration.html

Hi everyone, I hope you’re doing well. I’ve been trying to calculate the costs of two different environments so that I can justify why we should keep our current Citrix VDI setup rather than move over to Azure AVD. At the moment, we’re running a Citrix persistent 1:1 VDI environment in a hybrid model — VDIs are hosted on VMware, while the Citrix infrastructure is in Citrix Cloud. What I’d like to figure out is a realistic monthly cost per VDI compared to an AVD. Keep in mind that we currently don’t have any AVD expertise in the company. That adds another cost which is difficult to quantify — both in terms of the hours needed for administration and the time required to learn, configure, and integrate AVD by 3rd-party consultants. Have any of you been in a similar situation? My goal is to present this to the company in a way that shows the real cost difference. A Citrix license combined with VMware is significantly cheaper than Azure — especially since the same Citrix license allows us to build a multi-session farm without additional licensing costs. In Azure, doing the same comes with an extremely high extra cost. I know Citrix on-premises is generally much cheaper, but I’m unsure how best to structure this and present the numbers clearly. Let's say that we have around 100-150 VDIs.

Has anyone noticed random lag through sessions using Citrix Gateway service lately? It seems in the last week or so we are noticing more and more random lag on remote workers sessions.

This will probably be a dumb question, but I am not aware of it if so. With regards to "autoscaling" in Citrix DaaS - is there any feature that will allow for ensuring a number of single session machines are available and have it automatically provision more if needed? All of the autoscaling items I see in DaaS are related to power management for horizonal or vertical stacking, not actually creating additional machines.

Another citrix cloud design question - I know years ago citrix cloud could be a pain, for example - if I had a resource location that had nutanix, I still had to have the nutanix plugin on EVERY SINGLE cloud connector. I think that has changed - but - what about connector to connector communication? Do cloud connectors in Resource Location 1 need to be able to communicate with connectors in Resource Location 2, even if we don't plan for cross zone/RL registration of VDAs? The documentation for port requirement simply says 80,443, and 89 for cloud connector to cloud connector -but doesn't specify if that's only per RL or ALL.

Ran into an issue with a customer installing new cloud connectors on 2019 with the latest connector software. It would get to the prompt to login with the browser, open the browser selector to choose between IE and Edge and the cloud connector software would just close. You could successfully login with Edge, but then give you an error on localhost:8080 because that software had closed. The fix was to remove IE from the machine with

dism /online /Remove-Capability /CapabilityName:Browser.InternetExplorer~~~~0.0.11.0

Citrix has enforced us to consolidate all DaaS Single-Tenant customers under our OrgID: https://support.citrix.com/external/article/CTX695209/consolidation-of-single-tenant-customers.html I created the ticket and the process is done. The Single-Tenant is now without licenses and I would have to allocate them. But I can't. Has anybody done this process and knows why and I can't deallocate to allocate?

Greetings all, I've been working Citrix Cloud DaaS for years, but have never been involved with renewals. Reviewing the following KB, I'm not 100% clear on the actual user experience impact of a Citrix DaaS entitlement expiring. Is there some form of grace period to allow for users to keep logging into their respective VDAs as we have for on-prem CVAD sites that are licensed by old school .lic files ? Extend Citrix Cloud™ service subscriptions | Citrix Cloud™

Hi guys, I’m just curious, is there any way to get access to some kind of account or license for Citrix Cloud where I can set up environments and test Citrix Cloud by combining it with my home lab? For example, I have NetScaler nodes and VDAs configured on my home server, and I’d like to set up Citrix Cloud DaaS, use Citrix Cloud WEM, and connect my NetScaler nodes to the Cloud. This would help me a lot in my career, as it would allow me to create environments I could use as “templates” to build sharper and more refined setups for customers. It could even enable me to sell Citrix as a service, which would help me become much better with Citrix technologies overall. I think this is a crucial step for anyone who wants to sell Citrix solutions to customers or become highly skilled with Citrix products. Otherwise, we end up spending countless hours testing things directly in customer environments, which isn’t ideal, even though many of us have taken that approach in the past and still do.

💻 AWS re:Invent 2025 - Citrix MCS and WorkSpaces Core Managed Instances Workshop 💻 If you plan on attending AWS re:Invent this year, do yourself a favor and make sure to register for EUC202. 🚀 Streamline VDI Migration: Integrating Cloud Desktops with Citrix 📅 Monday, December 1 ⏰ 3:30 PM - 5:30 PM PST Venue : Las Vegas | MGM | Level 1 | Grand 115

I see there is a "sign up for Citrix CoPilot" in Citrix cloud console. Has anyone used this yet? I've been very impressed with regular copilot and github copilot.

When creating RLs/Zones in Citrix Cloud, on AWS, do they need to be at the AZ level, or just region?

Is there a rest-api query to get resource locations, connectors, and fas servers as output?

When configuring MCS in Citrix Cloud, where your VDAs and master image are onprem, do you make sure that the master image is in the domain? I noticed it creates weird issues when the master image is not in the domain.

In Manage license section Manage your Citrix Account - Citrix i see this now: it sends me to https://myorg.cloud.com which does not resolve. Any one else have this issue?

One nut to crack that seems to be a mystery. Regarding the LAS change. If customer have 2 different Sites OnPrem with 2 different lic servers. Can you register to ONE Cloud tenant and how will it work? can the LAS service provide the correct amounts of lics to 2 SItes by a controlled way somehow

Does anyone ever have issues with their Citrix license server intermittently showing as not activated in Citrix cloud under licensed deployments ? not really sure why its doing it as it is activated and registered in citrix cloud and las.cloud.com and other urls are accessible from License server and LAS reports no errors in Citrix licensing manager and my licenses show and it shows as registered with LAS in citrix licensing manager

• When migrating an OnPrem Gateway URL to Cloud Gateway Services using the Add your own domain option, how do you managed this timeline: After configuring the Citrix-managed certificate or adding your own, you will be ready to provision. This process can take up to 24 hours. Your domain will be ready for use once provisioning is complete. Do you coordinate a 24 hour change window with customers and just wait it out?

Is anyone using any automation scripts for deploying cloud connectors? I have the correct url for the cloud connector software download, but the method I was using to authenticate to citrix cloud uses the posh SDK which can't be on a cloud connector. What's the process for using a script to install the cloud connector and auth without the sdk?

Anyone else having issues with launching Windows 365 resources from GW Svc?