Hello! I am now creating our first benefits overview - we are going to contribute to several different areas in a form of stipend (Family & Social, Health & Wellbeing, Remote work and Education). I also want to create a FAQ covering a few things that I expect to come up - such as "Can I swap the benefits for salary increase" or "Do I have access to them as a part-time employee". My question are: - What are the questions you include in you benefits FAQ? - Are there any details that you wish you smoothed out before you roll out the benefits in a form of stipend? - Was there any interesting/shocking (mis)use of your benefits stipends that you have not thought of and had to address?

@Rohan 🙏🏽

This is an excellent set of questions to be considered while creating benefits overview, here is my thought to it: • What are the questions you include in your benefits FAQ A short answer would be answer the difficult questions first. As you have mentioned questions such as can I swap/club this benefit with some other one? Benefits are given in a particular area to be used for eg, food reimbursements cannot be claimed for grocery bills because it defeats the purpose of the benefit. Ask questions on what, why, when and how and make that clear in the FAQ doc as well. What is the benefit, why is it given, when is the use case, how to use it all these should make a good list of FAQs • Are there any details that you wish you smoothed out before you roll out the benefits in a form of stipend? Before rolling it out be clear on the why. Expectations need to be set before rolling out the benefit to measure its success. Make it clear on the limit, catches and the terms and conditions of the benefits don't leave it on the * mark 😁 • Was there any interesting/shocking (mis)use of your benefits stipends that you have not thought of and had to address? Yes, with benefits there are always a multiple use case or a grey area on the applicability of the same. Remember the concept of frugality and address it on the basis of that. How is this particular benefit helping the individual? What will happen if you deny the same? Find the answer make the employee understand on the implication of the benefits once again and take it on a case to case basis. Hope this helps, let me know if you need anymore details on the same happy to chat 1 on 1 on DM as well 🙂