Hello, so I hooked up my postgres database to rudderstack and rudderstack says the connection is fine and connected. However, no tables or rows show up yet on my database since the last few syncs. Was wondering, why that might be the case? Thank you

Hello, I am using rudderstack SDK for node (node version 14) and I am running into some issues with the persistence queue. when i (purposefully) crash my application, it does write the events into redis and when I start the app again, it will send the events in the queue into rudderstack. But, if I restart the app again after it cleared the queue it will still send the same events (meaning it did not delete the sent event from redis). After some investigation I found that while it is processing the queue it throws an error “ReferenceError: reject is not defined”, my guess is that something went wrong while trying to delete the event from redis. Thanks in advance 🙂

Hello! I am using rudderstack as a reverse ETL to push data from my datawarehouse to HubSpot. I wanted to know if it was possible to tell rudderstack to take the most recent record to sync, based on a date field ? Thanks a lot for your help!

Hello, so I'm reading the docs about identities and how rudderstack auto merges the "user". say if I have a different user on a browser, and have a different one on another browser -- if those users perform an action it looks like that they are recorded/merged into one "profile" or identity. Those users have different emails. (as per docs they are being merged as one? prolly because of the device id?). is there a way to stop/prevent that? Thanks !

Hi! We are loading Intercom on our website in Web Device mode - but we are wanting to exclude Intercom from loading on certain pages to eliminate unwanted load on the web server. Would you have any ideas on how to accomplish URL-based exclusions for destinations using RudderStack?

Hi Folks! Have been trying to fix issues with a react native app to Facebook ads / Google ads & Appsflyer integration since a month now. I am not getting any responses. Can anyone here from Rudderstack help me out?

Hi, we are setting up Rudderstack as we speak. I'm trying to add sources like Tiktok / Reddit, but I can't find those in the source library. Can I talk to a technical account manager who can explain how to connect all 'social' sources?

Is there a way to control batch size and batch interval in nodejs rudderstack sdk? Or the batching control only works with redis persistence layer?

Hello, we are forwarding events to the intercom via the rudder stack, but most of the events fail with the following error message, and I found that the intercom api integrated in the rudder stack is v1.4. But I also tried to downgrade the intercom api to v1.4 in but still the same error, can anyone help me?

Hello Can you clarify some moments. I have tried to use ClickHouse + minio But got error

2022-11-23T12:34:30.594Z	ERROR	warehouse.clickhouse	clickhouse/clickhouse.go:952	CH: Error in fetching schema from clickhouse destination:2Hu6Hg2dRChb3QCuX4DWVBUHEfY, query: select table, name, type
									from system.columns
									where database = 'test_rudderstack_on_prem'
2022-11-23T12:34:30.594Z	ERROR	warehouse	warehouse/schema.go:166	[WH]: Failed fetching schema from warehouse: [hello] unexpected packet [21] from server
2022-11-23T12:34:30.594Z	ERROR	warehouse	warehouse/upload.go:1513	[WH]: Failed during fetching_remote_schema_failed stage: [hello] unexpected packet [21] from server

2022-11-23T12:34:30.618Z	ERROR	warehouse	warehouse/warehouse.go:256	[WH] Failed in handle Upload jobs for worker: %!w(*errors.errorString=&{[hello] unexpected packet [21] from server})

Hello! We have a Hubspot to BigQuery connection which shows to be syncing. However, newer data in

contacts

table created after 13/14 Nov is not appearing in BigQuery. It is also weird that the number of records shown in "exported count" on rudderstack is more than 6x the number of records in hubspot. Why is that happening? Which figure gets counted towards the monthly limits?

Hey all, we are using RudderStack with our React Native app. We are facing some issues with

google_ads

and

facebook_app_events

destination. The issue with

google_ads

is that events are failing with this error

Hi, i need support with GA4 events RD sends

how to do reverse ETL with GA4?

Hello, I'm sending a timestamp via HTTP with my track event. Rudderstack receives it correctly but when the event is forwarded to Amplitude, the timestamp is not correct : "time": 1669298224253 -> Thursday 24 November 2022 134824.810 = the time the event is sent and not the timestamp Thanks Matthias

Hello - Can someone help me understand why I get the following error while calling rudderanalytics.getAnonymousId() ?

storage.js:31 Uncaught TypeError: Converting circular structure to JSON

--> starting at object with constructor 'Array'

|     index 1 -> object with constructor 'Array'

--- index 2 closes the circle

at JSON.stringify (<anonymous>)

at storage.js:31:15

at e.value (storage.js:115:40)

at e.value (storage.js:144:10)

at e.value (analytics.js:541:20)

at cu (analytics.js:1208:28)

at e.value (analytics.js:1061:4)

at e.value (analytics.js:1105:12)

at analytics.js:1299:11

at analytics.js:1318:45

(anonymous) @ storage.js:31

value @ storage.js:115

value @ storage.js:144

value @ analytics.js:541

cu @ analytics.js:1208

value @ analytics.js:1061

value @ analytics.js:1105

(anonymous) @ analytics.js:1299

(anonymous) @ analytics.js:1318

Hi, What about the other tiers? is there any other region you support?

Hi there. Since setting up Rudderstack we've seen a spike in our BigQuery costs and it seems to all boil down to a single query (I'll post a sanitised version of it in the thread) which is being executed very regularly and processes 50GB a pop (which adds up pretty quickly). Is there any way to customise the frequency, or adjust it to better utilise the partitions? Any help would be much appreciated.

Hello, I tried to setup the Google Ads conversion and already mapped it with Rudderstack ecommerce event such as Product Viewed, Checkout Started. But when testing the conversion with Google Tag Assistant, Google Ads can’t detect any conversion

any help much appreciated

Hi there , I want to ask about Ga4 destination, we found that the Anonymous id will be send to user id of GA4? it seems a bug for GA4, is there any way can we avoid it, and will only send User- id when we identify our users?

Hey, Two days ago sync Facebook Ads Manager -> BigQuery stopped to work: error in page response from blendo taskId: 1c3fd3ed-d7c4-4a7e-ac13-ef9c601ffe7f, error: {“error”{“message”“(#100) Missing permissions”,“type”“OAuthException”,“code”100,“fbtrace_id”:“A3gbtnkpXAS5LfPgP6j1N92"}} I tried to re-sync. It did not help. I tried to connect Facebook data source again, but faced: {“error”{“message”“(#200) Missing Permissions”,“type”“OAuthException”,“code”200,“fbtrace_id”:“A6xXN5vB5uSENEA9Ek8UWQ4"}} Could you help to fix it? Thanks!

Hello 👋 I have a problem with the

Google Ads Enhanced Conversions

- We tracking an

Order Completed

event, I get an error from Google APIs saying the payload is malformated (a problem with the

event

param the integration is sending). Request / Response details in threads.

I have the same issue (same error) with

Google Ads Offline Conversions

integration. Request / Response details in thread

Hi! Can anyone assist with an issue I am facing while calling rudderanalytics.identify using Google Tag Manager upon page load?

📣 Due to recent holidays, there might be slight delay from the official RudderStack Customer Success team in responding to your queries. Do post your queries and the team will get back to you soon. We are thankful to amazing community members for their help 🙌

Hi, While using the HubSpot Extract source I see many errors suring sync:" Encountered an exception while reading stream deals Traceback (most recent call last): File "/airbyte/integration_code/source_hubspot/source.py", line 166, in read yield from self._read_stream( TypeError: _read_stream() got an unexpected keyword argument 'connector_state' _read_stream() got an unexpected keyword argument 'connector_state' Traceback (most recent call last): File "/airbyte/integration_code/main.py", line 13, in <module> launch(source, sys.argv[1:]) File "/usr/local/lib/python3.9/site-packages/airbyte_cdk/entrypoint.py", line 123, in launch …"

Hello, new here and this is the first time I’m doing a RudderStack integration. I have a problem. I notice that when I send an event, the event is not automatically processed, but processed after other events have happened. I use the PHP SDK.

Sending Offline Conversions to both Google and Facebook is failing for some reason. But the invalid records field is showing empty, which means there is no reliable way to debug what is going wrong.

Hey - As a user of the self-hosted Data plane and cloud-hosted Control plane, we believe we are seeing a bug in the cloud Control plane:

Trial Limit: *1000 events/min*

Can anyone from RudderStack confirm this is indeed a bug for users self-hosting their Data plane?