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    agreeable-australia-13022

    11/08/2022, 7:37 PM
    Is it possible to parse a URL parameter in a transformation? I can't find any example in the sample transformation repo. I tried to call
    URLSearchParams
    but it is not defined.
    h
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  • c

    cuddly-ice-9680

    11/08/2022, 9:53 PM
    Hey everyone! Do device mode connections and the events passed through them count towards your monthly event totals? I am using device mode connection to send data to GTM from a JS source and can't see those events in the event delivery tab (this is expected) so I just want to be sure/know what to expect.
    j
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  • s

    straight-raincoat-91897

    11/08/2022, 10:59 PM
    This message was deleted.
  • p

    polite-needle-93046

    11/08/2022, 11:28 PM
    when Postgres is set as destination, the events are being saved to S3 bucket but tables are missing in the schema. (no data is being pushed to postgres from S3) Any pointers to what I could be missing? Is it database permissions? There are no error messages shown anywhere in UI
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  • p

    proud-ability-87638

    11/09/2022, 12:03 AM
    If anyone has any guidance for how to use the SDK with a next.js app I'd appreciate it
    k
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  • p

    proud-ability-87638

    11/09/2022, 12:04 AM
    I keep getting
    window is not defined
    wherever I try and import the SDK
    p
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  • g

    great-minister-59816

    11/09/2022, 4:47 PM
    🙋‍♂️ Hey all! I have a question: Does anyone know how to push new identify users through to Intercom as leads rather than users. (Intercom’s API docs on the lead contact type are found here. It’s specified by setting the role type to
    lead
    rather than
    user
    ). My gut is telling me that this could be accomplished with a Transformation in Rudderstack, but I’m unsure how to do it. Ideas?
    p
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  • a

    able-controller-17526

    11/09/2022, 9:04 PM
    Hey y'all! I wanna be able to send information from Helpscout using their webhooks to our warehouse. What connector should I use within Rudderstack in order to make this work? I'd appreciate any comment, or idea regarding this.
    h
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  • f

    faint-sunset-94000

    11/09/2022, 9:25 PM
    Hello! I'm looking to load sales data (line level order details) from Square to my Google Cloud SQL Database. However, I don't see Square as a data source. Am I missing something? Below is the article on Rudderstack that says it's possible. Any help would be appreciated. Thank you! https://www.rudderstack.com/guides/how-to-load-data-from-square-to-google-bigquery/
    h
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  • p

    purple-motorcycle-5125

    11/10/2022, 7:19 AM
    Hello! I was wondering if anyone could share their experience using Rudderstack with: Google Analytics 4 (GA4) • cloud & device mode Real Time Data is inconsistent In a new GA4 Property which is receiving events from Rudderstack via Cloud Mode, I noticed that
    Users in the past 30 minutes
    is vastly different • Device Mode: 270 • Cloud Mode: 560 When switching GA4 Destination to Device mode, the count will slowly reduce. I'm pretty confident that I implemented Rudderstack correctly. • Checking GA4 Debug Dashboard while the GA4 Destination is in Device mode to ensure only sending one event. • Checking Live Events in Dev and Stage Environment to ensure Javascript Source is receiving the events correctly. Any advice would be appreciated!
    k
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  • n

    numerous-zebra-75691

    11/10/2022, 8:30 AM
    Hey there! Apologies if this is the wrong channel. I'm having some issues with the Rudderstack Hubspot destination (Cloud mode). Here's the expected behaviour: 1.
    identify
    call made through the rudderstack API 2. Since we have no contacts in Hubspot, the user is created as a contact in Hubspot Actual behaviour • Contact is not created in Hubspot • I know that Rudderstack can talk to Hubspot because I can see a successful GET request to
    /properties/v2/contact/properties
    • I see some errors when Rudderstack tries to sync events to Hubspot but I assume these shouldn't prevent the
    identify
    -> contact created flow • Perhaps related, I don't understand what I should set "Hubspot property name to be used as lookup field" (I've set it to
    email
    for now, even though we don't currently have an email trait on a user) Should this work as I expect? How can I debug this further? I looked at the code but it's not, ahem, the easiest to understand!
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  • l

    limited-petabyte-62374

    11/10/2022, 8:33 AM
    Hi the GA4 integration (cloud mode) for our website does not seem to parse utm source / campaign and session id. How can we deal with it? If we parse it ourselves by transformation function and pass it through the right parameter name, does this auto show up in GA4 acquisition report?
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  • p

    proud-ability-87638

    11/10/2022, 1:19 PM
    Hi, I had a question about a warning I keep getting.
    Copy code
    Warning! : Reserved keyword used in traits --> id with track call
    I read the FAQ article about the "Reserved Keyword" errors but I'm fairly certain I'm not using any of the reserved keywords. I even tried testing the simplest calls to
    track
    and
    identify
    Copy code
    window.rudderanalytics.identify("a")
    window.rudderanalytics.track("login")
    and I'm still getting the warnings. Any ideas?
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  • l

    limited-petabyte-62374

    11/10/2022, 5:48 PM
    Hi I am sending session id to GA4. I put seesion id in context.traits of client event but there is no session id in GA4 event. Can anyone help on this?
    t
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  • t

    tall-table-22243

    11/10/2022, 6:29 PM
    One of our sources has not been inserting
    track
    events into our destination (Redshift) for a few days now. As far as we can see, the events are landing at the rudder server, being processed by the transformer successfully but there is no evidence of those events in Redshift. The events max timestamp is 11/07 04:43 is when we last inserted an event. Other sources continue to function smoothly. There is this error around that time in the rudder-server logs:
    Copy code
    2022-11-07T04:42:52.777Z ERROR warehouse/warehouse.go:231 [WH] Failed in handle Upload jobs for worker: %!w(*fmt.wrapError=&{Upload Job failed: 1 errors occurred:
    The actual error is not displayed. However this error has been in our logs for some time (weeks) and continues after this timestamp The last manifest file is dated 11/07 050838 in S3. The last log related to this source is
    Copy code
    2022-11-07T05:08:41.069Z	INFO	redshift/redshift.go:363	RS: Dedup records for table:****** using staging table: DELETE FROM *****."*****"
    We are on rudder-server/transformer open source (approximate container date is 08/21/2022) Any pointers on how we would go about debugging this issue? is the "upload error" known - is it even related?
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  • s

    salmon-plastic-31303

    11/10/2022, 8:12 PM
    I have a problem with the time that it takes to load the Rudderstack Script. I set delayLoad = true, manualLoad to 8000 and it still loads in the first 1 second. I also set the script to defer and tried async but no difference. I’m running on Gatsby. Ideally I’d like to load it at the end of the page load not the beginning. I read somewhere it takes 60ms to download, I have it at over 1 second and that’s only sending a hit to GA4 at the moment.
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  • a

    astonishing-crowd-19276

    11/10/2022, 10:14 PM
    One of the processes is having following error in the log. {"exporting_data_failed": {"errors": ["1 errors occurred:\n1 errors occurred:\nSkipping tracks table because it previously failed to load in an earlier job: 1044771 with error: 'pq: 1023'",
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  • g

    gorgeous-balloon-24654

    11/10/2022, 11:49 PM
    Hello! I have a quick question regarding rudderstack integration. If I have an existing integration with a warehouse and I want to change the format for the tracks call to a JSON support column would that be possible? if so, how can I do so? thank you!
    p
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  • b

    brave-camera-69828

    11/11/2022, 1:48 PM
    Integration documentation needs to be updated on this page. The version should be specific stable version. Just adding
    1+
    as version allows android build system to pick non-stable versions as well. See this github issue for more details.
    j
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  • m

    microscopic-continent-92250

    11/11/2022, 4:25 PM
    Hi 👋 I'm working on pushing our tracking plan through curl to the tracking plan API, but i'm getting the error
    {"error":"Invalid Request. Tracking plan body not found"}
    back. However, when I check the debug output, it shows that I am sending the tracking plan JSON
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  • p

    powerful-toddler-74674

    11/11/2022, 4:36 PM
    I do really need help, new to RudderStack and none of the events are going to the Destination but are showing as Success https://share.getcloudapp.com/o0uXrx04 but in the destination says NO DATA https://share.getcloudapp.com/YEuW5vEz
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  • i

    important-iron-82890

    11/11/2022, 5:17 PM
    Hey everyone, has anyone here been able to detect ad-blockers with rudderstack? I am getting confused with the doc so I appreciate a minimal working example, please. 🙂
    a
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  • c

    cuddly-ice-9680

    11/11/2022, 5:38 PM
    Hello, trying to use the sample geolocation enrichment transformation using this code:
    export async function transformEvent(event, metadata) {
    if (event.request_ip) {
    const res = await fetch("<https://ip2.app/info.php?ip=>" + event.request_ip);
    event.context.geolocation = res;
    }
    return event;
    }
    It's from the support page for transformations, I can't even get the sample input code to return any change in output.
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  • f

    full-napkin-56745

    11/14/2022, 11:43 AM
    Anybody knows why in links_clicked table this column mix MAC adress with IP s?
  • f

    fierce-cat-49151

    11/14/2022, 12:05 PM
    Hey Everyone! I had a short conversation with @silly-teacher-59636 on the basic architecture of Rudderstack and how it allows ReverseETL to be configured and route that data to a desired destination. I am trying to stream all the event data from a Clickhouse table to Webengage platform. Before Clickhouse, we are getting all the event data on a Kafka topic and from there we are feeding those logs into Clickhouse tables. So i tried setting Clickhouse as the Source and Webengage as Destination. But the challenge I am facing right now is that our clickhouse(environment) nodes are VPN protected, so configuring Clickhouse with available credentials fails. It would be really awesome if someone can help me with this and get clickhouse data(events) pushed to Webengage using Rudderstack.
    j
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  • f

    full-napkin-56745

    11/14/2022, 12:10 PM
    p
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    full-napkin-56745

    11/14/2022, 12:10 PM
    what does it mean this in page table?
  • g

    gorgeous-balloon-24654

    11/14/2022, 2:48 PM
    Hi! I am taking over someone who implemented Rudderstack at my company and didnt leave behind a ton of documentation. Can someone help me identify the event library for the implementation?
    s
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  • h

    happy-activity-7907

    11/14/2022, 3:10 PM
    Hi there, We have following setup: Frontend: Vue.js / Nuxt.js Application Backend: Ruby on Rails (REST API) We want to track pageviews both on client and also on server side to not loose pageviews by Adblockers. Our idea was following: Since we also track several other events on our Rails Backend (e.g. when a user makes a purchase, sends a contact form etc), we thought about also tracking pageviews then via our Rails Backend. We wanted to add a new REST API Endpoint, where we could pass all needed properties from the client (page, query params, anonymous_id, user_id, ...) and where we then can send the pageview to RudderStack. In parallel we also wanted to track the pageview on the frontend. For example (on every page visit):
    Copy code
    // send page event to segment on frontend
    this.analytics.page('Home')
    
    // send request to rails backend
    this.$axios.$post('xxx', all_required_params_including_anonymous_id)
    Here our questions: 1. Are there already any best practices or recommendations how server side pageview tracking could be done for our setup? 2. Does it make sense to track first the pageview on client side and afterwards/at the same time make a request to our rails backend to track the pageview? Thanks and best regards
    h
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  • a

    astonishing-businessperson-37468

    11/14/2022, 5:03 PM
    Hi, I’m testing rudder stack and have a question about the python ‘Track’ function. What is the purpose of the optional
    timestamp
    parameter?
    k
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